Element VK Series User manual

VK Series User Manual I Page 1of 47
VERSION 2.2 March 2022

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Copyright 2022
All Rights Reserved
Manual Version 2.2
The information contained in this document is subject to change without notice.
We make no warranty of any kind with regard to this material, including, but not
limited to, the implied warranties of merchantability and fitness for a particular
purpose. We shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or use of
this material.
This document contains proprietary information that is protected by copyright. All
rights are reserved. No part of this document may be photocopied, reproduced, or
translated to another language without the prior written consent of the
manufacturer.
TRADEMARK
Intel®, Pentium® and MMX are registered trademarks of Intel® Corporation.
Microsoft® and Windows® are registered trademarks of Microsoft Corporation.
Other trademarks mentioned herein are the property of their respective owners.
Safety
IMPORTANT SAFETY INSTRUCTIONS
1. To disconnect the machine from the electrical power supply, turn off the power switch
and remove the power cord plug from the wall socket. The wall socket must be
easily accessible and in close proximity to the machine.
2. Read these instructions carefully. Save these instructions for future reference.
3. Follow all warnings and instructions marked on the product.
4. Do not use this product near water.
5. Do not place this product on an unstable cart, stand, or table. The product may fall,
causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for
ventilation to ensure reliable operation of the product and to protect it from
overheating. These openings must not be blocked or covered. The openings should
never be blocked by placing the product on a bed, sofa, rug, or other similar surface.
This product should never be placed near or over a radiator or heat register or in a
built-in installation unless proper ventilation is provided.
7. This product should be operated from the type of power indicated on the marking
label. If you are not sure of the type of power available, consult your dealer or local
power company.
8. Do not allow anything to rest on the power cord. Do not locate this product where

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persons will walk on the cord.
9. Never push objects of any kind into this product through cabinet slots as they may
touch dangerous voltage points or short out parts that could result in a fire or
electric shock. Never spill liquid of any kind on the product.
10.To avoid the risk of electric shock, this equipment must only be connected to a
supply main with protective earth.
11. No modification of this equipment is allowed.
12. Power supply is specified as part of medical equipment.
13. The medical PC can be cleaned in accordance with normal clinical cleaning
practices, including wiping with water or medical grade wipes, provided no
substance containing acids or cleaning alkali liquids is used.
14. Medical grade wipes must not contain more than 80% alcohol content measured
against the total content of the wipe.
15. Operator shall not contact patient simultaneously when in use with the medical
computer.

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CE MARK
This device complies with the requirements of the EEC directive 2014/30/EU with regard to
“Electromagnetic compatibility” and 2014/35/EU “Low Voltage Directive”.
FCC
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that
may cause undesired operation.
CAUTION ON LITHIUM BATTERIES
There is a danger of explosion if the battery is replaced incorrectly. Replace
only with the same or equivalent type recommended by the manufacturer. Discard
used batteries according to the manufacturer’s instructions.
Battery Caution
Risk of explosion if battery is replaced by an incorrectly type. Dispose of used battery
according to the local disposal instructions.
Safety Caution
Note: To comply with IEC60950-1 Clause 2.5 (limited power sources, L.P.S) related
legislation, peripherals shall be 4.7.3.2 “Materials for fire enclosure” compliant.
4.7.3.2 Materials for fire enclosure
For MOVABLE EQUIPMENT having a total mass not exceeding 18kg.the material of
a
FIRE ENCLOSURE, in thinnest significant wall thickness used, shall be of V-1 CLASS
MATERIAL or shall pass the test of Clause A.2.
For MOVABLE EQUIPMENT having a total mass exceeding 18kg and for all
STATIONARY EQUIPMENT, the material of a FIRE ENCLOSURE, in the thinnest
significant wall thickness used, shall be of 5VB CLASS MATERIAL or shall pass the
test of Clause A.1

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2012/19/EU Waste Electrical and Electronic Equipment Directive on the treatment,
collection, recycling and disposal of electric and electronic devices and their
components.
The crossed dust bin symbol on the device means that it should not be disposed of
with other household wastes at the end of its working life. Instead, the device should
be taken to the waste collection centers for activation of the treatment, collection,
recycling and disposal procedure.
To prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take this item for
environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of
the purchase contract.
This product should not be mixed with other commercial wastes for disposal.
Troubleshooting
For your own safety and that of your equipment, always take the following
precautions. Disconnect the power plug (by pulling the plug, not the cord), from
your computer if any of the following conditions exists:
•The power cord or plug becomes frayed or otherwise damaged.
•You spill something into the system.
•Your computer has been dropped or damaged.
•You suspect that your computer needs service or repair.
•You want to clean the computer or screen.
•You want to remove/install any parts.
Repair of the device may only be carried out by the manufacture.
We recommend that a service contract be obtained with supplier
and that all repairs also be carried out by them. Otherwise, the
correct functioning of the device may be compromised.

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Changes to the original user manual are listed below:
Revision
Description
Date
1.0
•Initial release
June 2020
1.1
•F14 motherboard added
•PoE module added
August 2020
2.0
•F64U motherboard added
November 2020
2.1
•F64U motherboard removed
•F34 motherboard added
•New camera peripheral added
October 2021
2.2
•F84U motherboard added
• F14 motherboard CPU modified
March 2022

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1.
2.
3.
4.

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a. System
b. Power adapter
c. Power cord
Note: Power cord will be supplied differently according to various region or
country.
b.
c.
a.

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a.
b.
c.
d.
e.
f.
g.
h.
i.
a. MSR
b. Fingerprint
c. 2D scanner
d. NFC
e. Camera
f. Light bar
g. Wall mount kits
h. PoE module
i. Antenna (x2)

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1
2
3
Item No.
Description
1
Touch panel
2
Speaker
3
MSR / Fingerprint / NFC / 2D scanner
1
1
3
4
Item No.
Description
1
Dummy cover of MSR/ Fingerprint/ Scanner
2
75 x 75 mm /100 x 100mm VESA mounting
holes
3
Power button
4
Cable cover
2

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D84U, F34 & F84U Motherboard
a b c d e f g h i
No.
Description
a
FeDP (2
nd
display)
b
LAN
c
DC 19V in
d
USB 2.0 x 2
e
USB Type C x 2
f
USB 3.0 x 2
g
COM x 2
h
Cash drawer
i
FeDP (Main display)
F14 Motherboard
a b c d e f g h i
No.
Description
a
FeDP (2
nd
display)
b
LAN
c
DC 19V in
d
USB 2.0 x 2
e
USB Type C
f
USB 3.0 x 2
g
COM x 2
h
Cash drawer
i
FeDP (Main display)

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VK116W - 11.6” LED panel
41 mm
VK156W - 15.6” LED panel
42 mm
384 mm
370 mm
277 mm
195 mm
235 mm
181 mm

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519 mm
VK185W - 18.5” LED panel
51 mm
VK215W - 21.5” LED panel
533 mm
49 mm
467 mm
451 mm
273 mm
311 mm

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To activate the system, push and quickly release the power button and the display
will come on in a few seconds. NOTE: The system must be plugged into power
adapter before turning on for the first time.
To turn off the system, power off the device safely using software function that “shuts down
computer” provided in the operating system.
1. Turn to the back side of the system
and loosen the screws (x2) to
release the cable cover.

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1. To remove the motherboard box, please remove the cable cover firstly as
steps described in chapter 3-2.
2. Unplug the FeDP cables (x2) connected directly to the ports on the I/O
panel. Always power down the system before releasing the cables or it may
cause damage to the motherboard inside.
3. Push the plastic holder of the motherboard box and pull it outward to release
the motherboard box from the system.

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VK116W Model
1. To replace the RAM, please
remove the cable cover firstly as
steps described in chapter 3-2.
2. Remove the screws (x10) to open
the rear cover of the touch panel.
3. Remove the screws (x4) of the
metal bracket to access the
motherboard.
Removing a RAM module
1. Flip the ejector clips outwards to
remove the memory module
from the memory slot.
Installing a RAM module
2. Slide the memory module into
the memory slot and press down
until the ejector clips snaps in
place.

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VK156W / VK185W / VK215W Model
1. To replace the RAM, please
release the motherboard box
firstly as steps described in chapter
3-3.
2. Remove the screws (x5) to open
the metal cover of the
motherboard box.
3. Find the RAM module located at
the right side of the motherboard.
Removing a RAM module
1. Flip the ejector clips outwards to
remove the memory module
from the memory slot.
Installing a RAM module
2. Slide the memory module into
the memory slot and press down
until the ejector clips snaps in
place.

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1. To replace the RAM, please release the motherboard box firstly as steps
described in chapter 3-3 (VK156W/VK185W/VK215W) and 3-4 (VK116W).
2. Remove the screws (x1) and pull the M.2 SSD card outwards as shown in
the picture.

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1. The variety of peripherals MSR, fingerprint,
NFC and 2D scanner modules can be
installed
to each side of the system depends on your
preference.
2. Remove the dummy cover.
** The modules can only be installed
to the top or bottom side for the
VK116W model.
3. Remove the retaining screws (x2).
4. Insert the MSR / fingerprint/ 2D scanner module and fasten the screws
(x2). Then attach the top cover of the module.