
User Manual
7 www.AvantcoEquipment.com
Error Code Guide
Malfunction Code Malfunction Reason Solution
Water shortage in tank,
slow water flow, low water pressure
When the machine is turned on, it will display the
ELL code due to the lack of water in the tank while the
water is filling. Open the water outlet faucet and check
whether the water inlet pressure is sufficient.
The water level resistance is
low and cannot be detected Set water level resistance.
Open-circuit or short circuit of
temperature sensor
Please check whether the sensor line is
disconnected or the mainboard is malfunctioning.
The water inside the tank can not
reach minimum required levels
The water pressure is low, or the inlet valve has been
stopped by short circuit or debris.
• Find a suitable water supply pressure.
• Clean up scale regularly.
• Check whether the inlet switch is turned on.
• Check whether there is no water in your
local area.
The water can not reach the set
temperature after heating for
35 minutes
The water pressure is low, or the inlet valve has been
stopped by short circuit or debris.
• Find a suitable water supply pressure.
• Clean up scale regularly.
• Check whether the inlet switch is turned on.
• Check whether there is no water in your
local area.
No Display Malfunction on fault or mainboard,
or thermostat dry heat protection
• Check whether the unit can heat and boil
water normally.
• Check whether the connection of the display
screen is loose or disconnected.
• Check whether the motherboard is malfunctioning.
• Check the manual reset thermostat. When the
temperature cools down to the control range,
press the black button until you hear the
"tap" sound.
ELL
Er1
Er2