Avante HI-LO FLEX User manual

HI-LO FLEX ADJUSTABLE BED
MANUAL

TABLE OF CONTENTS
Safety ………...……………………………….….….… 1
Introduction ………………...………………..………. 3
Care ……………………………………………...... 4
Features ...…………..………………..………..…….....5
Unpacking Your Base ………………….…..…........... 6
Attaching Castors and Retainer Bars ...………...…… 7
Hand Control Overview…………………..….…........ 8
Troubleshooting ..……………………………..…….. 9
Product Guarantee ………..………………….....……10
Notes …………………………………………………..12

SAFETY
ATTENTION: Important Safety Disclaimers
Read all instructions before using
your adjustable base. Save these instructions.
WARNING
Always unplug the base from electrical outlet before servicing any part of
the base. Unplug the base before cleaning. To safely disconnect, ensure
base is in a flat position with all motors off.
TO REDUCE THE RISK OF SHOCK, FIRE OR INJURY: For optimal
safety and operation, plug the bed base into a surge protector (not
included). Ensure to always unplug the base from the electrical outlet before
servicing or cleaning any part of the base. Keep the power cord away from
heated surfaces. Discontinue use of the bed base and contact a qualified
service centre if it has a damaged cord or plug, if it is not working properly,
or it has been dropped into water. Only use this bed base for its intended
use as described in this manual. Do not use accessories/attachments that
are not recommended by the manufacturer. Improper connection of the
equipment can result in the risk of electrical shock, electrical fire or fault if
the plug does not fit your outlet. Contact a qualified electrician to install a
suitable outlet.
PETS AND CHILDREN: Dispose of all packing materials immediately
after opening as it may pose a risk to small children and pets. To avoid
injury, it is not advised to allow children and small pets to play under the
bed. Children should not operate the bed base without adult supervision.
Page 1

SAFETY
• To reduce the risk of falls on height adjustable bases, the base should
always be in its lowest position for sleeping and resting. The highest
position should only be used for carer’s access to the user, ease of
entry and exit of bed for the user and ease of making the bed.
• A minimum of 2 able and fit adults should be present when lifting or
moving the bed. It is recommended to use trolleys or other lifting/
moving devices where possible.
• Careless use of naked flames, cigarettes or other heat sources could set
fire to this product.
• Do not operate whilst any person is under the base whilst raising/
lowering or adjusting the bed.
• Care should be taken that no body parts are in or near the adjustable
frame while operating.
• Ensure the cabling of the bed is free from the mechanism.
• Don’t run over electrical cables when moving the bed.
• Do not manipulate or conduct electrical maintenance on the motors or
any of the beds electrical components or cables. Any electrical work
must be facilitated by a qualified tradesperson.
WARNING
• Stay clear of moving parts while in motion.
• Before adjusting, make sure children and pets are clear of moving
parts and are not under bed base.
• Do not allow children to operate bed base without adult supervision.
Page 2

INTRODUCTION
Congratulations on the purchase of your new
AVANTE HI-LO FLEX BED
The Hi-Lo Flex is a mobility focused adjustable bed that doesn’t look like
a traditional hospital bed. With its Hi-Lo mechanism, under-bed lighting
and optional side rails, this bed is a cost effective solution that won’t
compromise your décor.
Key Features:
• Hi-Lo Lift Function
• Low Point: 340 mm (base only)
• High Point: 620 mm (base only)
• 200kg Weight Rated
• Under-bed Lighting
• Wired Hand Control with Backlight
• Side Rail Options
Page 3

CARE
GENERAL CARE INSTRUCTIONS
• Legs and castors should be checked for tightness regularly.
• When transporting - do not over tighten when restraining.
• Do not exceed the maximum weight limit for this bed
(200kg total).
• Always lock castors other than when moving or relocating
the bed.
• Do not jump on or abuse the bed.
• Do not constantly push the buttons on the controller when
not for intended use.
• Use the controller only for adjusting the bed frame for
intended use - not for entertainment.
• Lubricate moving parts using a non-corrosive lubricant every
6 months or as required. Avante recommends the use of
INOX.
• Beds should be positioned with clearance from walls and
other objects so as not to cause damage.
• Do not rock or tilt the frame.
Page 4

FEATURES
PRODUCT FEATURES
• Stylish modern living design
• Adjustable head and foot parts
• Hi-Lo lift functions
• Wired remote control with LED
backlight.
FRAME DESIGN FEATURES
• Whisper quiet, low voltage, DC
lift system provides smooth and
efficient operation
• Long lasting steel support
• Superior steel foundation
• Powder coated steel
• Designed to lift up to 200kg total
weight
• Gravity fall motors
• Can suit any adjustable bed
mattress
• Wall aligned technology
• Side rail attachment available.
Page 5
Low position with head and foot up
High position with head and foot up
Available side rail attachment

UNPACKING YOUR BASE
Step 1: Unpack the carton box
Step 2: Cut the zip ties Step 3: Locate the retainer bars and remote
Page 6
1. Open the carton box & remove the protective plastic.
2. Cut the zip ties and locate the mattress retainer bars and hand controller.

ATTACHING CASTORS AND RE-
TAINER BARS
1. Turn the Hi-Lo Flex base on its side.
2. Locate the four castors from the box of parts; before screwing in, ensure
all castors are in a locked position.
3. 3. Screw the castors into each hole at the corners of the bed as shown
below.
Page 7
Step 4: Screw in the castors
Step 5: Attach the mattress bars
4. Turn the base back to a flat
position, with castors now attached
5. Locate the mattress bars; attach
each mattress bar as shown.

HAND CONTROL OVERVIEW
Ensure the remote is plugged into the control box
underneath the bed. The remote should look like
the one to the right. The remote keys have
backlight for assisting operation at night.
Please refer to the following diagram explaining
the functions.
Head Up: Head Down:
Foot Up: Foot Down:
Lift Up:
Flat:
Page 8
Lift Down:
Raise the Head Part Lower the Head Part
Raise the Foot Part Lower the Foot Part
Raise the Bed Hight Lower the Bed Hight
Bed Return to Flat
Position
Under Bed Lighting

TROUBLESHOOTING
Below is a list of possible problems & their solutions should the
adjustable base fail to operate properly
PROBLEM SOLUTION
The base does not respond when the
remote is used.
Remote LED illuminates and appears
to be normal.
Perform any or all of the following:
• Check that the power cord is plugged into a
working & grounded electrical outlet.
• Check that the light on the transformer is on.
• Check the home’s circuit breaker & fuses.
• Unplug the power cord from the outlet. After
one minute, plug it back in. Press any button
on the remote.
The remote does not work
or does not light up.
• Check the remote LED light is lighting up
when pressed. If not, please check that the
power cord is plugged into a working &
grounded electrical outlet.
Base stutters while in motion. • Clear any clutter or obstructions under &
around the adjustable base. Radio frequency
interference from other remotes or electronic
devises may affect normal operation.
• Ensure the buttons on the remote are being
pressed firmly down when operating the Head
& Foot functions.
If you have followed the instructions outlined in this manual, and your problem
is persisting, please contact the retailer you originally purchased your bed from
or Avante Australia for further assistance.
Page 9

PRODUCT GUARANTEE
Congratulations on your purchase. Avante Australia is an
International Brand that uses technology, production facilities and
teams with over 20 years’ experience.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
Avante Australia proudly provides a full guarantee (10 years—applies to
frame, structure & electric motors only. All other electronic components &
upholstery are covered for 2 years). Please refer to www.avante.com.au for
details against faulty workmanship and/or faulty materials. During the
guarantee period, if we are satisfied there is a genuine fault, we will repair
or replace the product if it’s an option.
THE GUARANTEE DOES NOT EXTEND TO THE FOLLOWING:
• Fabric (including stains, soiling, burns and normal wear).
• Items upon inspection that are deemed unsanitary.
• Normal wear and tear, or damage caused by abuse.
• Clearance bedding sold in ‘as is’ condition.
• Failure to comply with manufacturer care and maintenance
instructions.
IN ORDER FOR THIS GUARANTEE TO BE VALID YOU MUST:
• Be the original purchaser.
• Provide a copy of the original store receipt.
• Not misuse the product (refer to care and maintenance and safety
sections).
Page 10

PRODUCT GUARANTEE
PLEASE TAKE CARE OF YOUR HI-LO BED BY TAKING THE
FOLLOWING PRECAUTIONS:
• Legs and castors should be checked for tightness regularly.
• When transporting - do not over tighten when restraining.
• Maximum recommended weight limits; on a High Low Lift bed
200kg.
• Always lock castors other than when moving or relocating the bed.
• Do not jump on or abuse the bed.
• Do not constantly push the buttons on the controller when not for
intended use.
• Use the controller only for adjusting the bed frame for intended use -
not for entertainment.
• Lubricate moving parts using a non-corrosive lubricant every 6
months or as required. Avante recommends the use of INOX.
• Beds should be positioned with clearance from walls and other objects
so as not to cause damage.
We will not cover damage caused by neglect, mistreatment or general wear and
tear of the bed. Regular maintenance is required.
MAKING A CLAIM
To make a claim under this Guarantee please contact your bedding retailer
who will initiate the claim process with us. If this cannot be done, please
contact Avante Australia Pty Ltd directly via the details on the back of this
manual.
Avante Australia will require photos of the Mattress and Base support
system to be sent at the time of a claim being made. For details of how to
take acceptable photos please contact Avante Australia (contact details on
back page).
Page 11

NOTES
Page 12

NOTES
Page 13

Avante Australia Pty Ltd
Unit 2, 29-71 Saltwater Circuit
Narangba, QLD 4504
Phone: [phone]
Fax: [phone]
www.avante.com.au