Avaya DECT R4 Instruction Manual

Avaya DECT R4
Installation and Administration Manual
Software version 7.2.x
21-603363
Issue 8

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Avaya DECT R4 - Installation and Maintenance Guide 02/2016 5
Avaya IP-DECT System Description . . . . . . . . . . . . . . . . . . . . 19
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
System overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Supported Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
System functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
DECT functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
LAN/WAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Supported third-party functions . . . . . . . . . . . . . . . . . . . . . . . . . 23
IP-DECT System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
System layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Device Management in Multiple Site System . . . . . . . . . . . . . . . . . . 31
Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
IP-DECT System Management . . . . . . . . . . . . . . . . . . . . . . . . . . 33
VoIP signalling protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
H.323 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
IP-DECT planning and deploying. . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Avaya IP-DECT system components . . . . . . . . . . . . . . . . . . . . . . . . . 36
DECT cordless handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
IPBS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
IPBL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
RFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
IP-PBX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Communication Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Avaya In-Building Wireless Server (AIWS or AIWS2) . . . . . . . . . . . . . . 39
System capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Messaging capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Planning an IP-DECT system . . . . . . . . . . . . . . . . . . . . . . . 43
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Wired LAN and backbone requirements . . . . . . . . . . . . . . . . . . . . . . . 44
End-to-end QoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Base station planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Client requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Base station coverage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Building elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Metal halls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Contents

Contents
6Avaya DECT R4 - Installation and Maintenance Guide 02/2016
Determining the average cell size . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Principles to perform a site survey: . . . . . . . . . . . . . . . . . . . . . . . 53
Traffic capacity of the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Traffic capacity of the base stations . . . . . . . . . . . . . . . . . . . . . . . 56
Trunk capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Location of the base stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Air Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
LAN access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Power the base stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Base station planning tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Making a base station plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Finalizing the plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Installing and operating the IPBS and IPBL . . . . . . . . . . . . . . . . 63
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
IP-DECT Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
AC-adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Safety symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Protection against electrostatic discharge (ESD) . . . . . . . . . . . . . . . . 73
Safety Aspects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Regulatory Compliance Statements - EU/EFTA only . . . . . . . . . . . . . . 74
Regulatory Compliance Statements (USA and Canada only). . . . . . . . . . 75
IP security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
IP security terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Introduction to IP Security in IP-DECT . . . . . . . . . . . . . . . . . . . . . . 77
IP-DECT administrative functions . . . . . . . . . . . . . . . . . . . . . . . . 79
Installing the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Base station cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Installing the base station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Turning on the base station. . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Installing and operating the IP-DECT Gateway (IPBL) . . . . . . . . . . . . . . . 88
Mounting the IP-DECT Gateway (IPBL). . . . . . . . . . . . . . . . . . . . . . 89
Cable instructions for the IPBL . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Powering the IPBL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Accessing the IPBL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Contents
Avaya DECT R4 - Installation and Maintenance Guide 02/2016 7
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Accessing the GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
GUI Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Simplified GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Configuring the Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Configuring the Standby Master . . . . . . . . . . . . . . . . . . . . . . . . . 109
Configuring the Slave/Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Multibase Station Master configuration . . . . . . . . . . . . . . . . . . . . . 111
Adding users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Logout/Login for users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
UNITE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Device overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Traffic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Backing up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Updating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Reset using the reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Quit operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Radio coverage verification tests. . . . . . . . . . . . . . . . . . . . . . . . . 193
Cordless extension number test . . . . . . . . . . . . . . . . . . . . . . . . . 194
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Using the Update Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Configuring Avaya DECT phones . . . . . . . . . . . . . . . . . . . . . 203
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
PDM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Configuration of phones on AIWS (Avaya In-Building Wireless Server). . . . 204
Installation of telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

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8Avaya DECT R4 - Installation and Maintenance Guide 02/2016
Preparing PDM/AIWS for handling of 372x/374x. . . . . . . . . . . . . . . . . 205
Installation of a new telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Configuring a telephone with a template. . . . . . . . . . . . . . . . . . . . . 208
Synchronizing a telephone with PDM/AIWS . . . . . . . . . . . . . . . . . . . 209
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Upgrading telephone software . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Performing a Factory reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Replacement procedure choice guide . . . . . . . . . . . . . . . . . . . . . . 210
Easy Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Replacement of a telephone with the AIWS/AIWS2 . . . . . . . . . . . . . . . 213
Replacement of the telephone with the PDM . . . . . . . . . . . . . . . . . . 215
Telephone configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Central phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Company phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Call services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
In Call Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
My Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Own In Call functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Replacing R Soft Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Own line settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Uploadable language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Customizing the GUI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Missed call indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Configuring telephone restrictions. . . . . . . . . . . . . . . . . . . . . . . . 227
Actions when telephone is placed in charger . . . . . . . . . . . . . . . . . . 228
Clearing lists when inserted in charger . . . . . . . . . . . . . . . . . . . . . 229
Disabling Homebase GAP registration. . . . . . . . . . . . . . . . . . . . . . 230
Making encrypted Base Station mandatory . . . . . . . . . . . . . . . . . . . 230
Early Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Out of range beep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Handset idle roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Site survey tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Protect registration from user deletion. . . . . . . . . . . . . . . . . . . . . . 232
Emergency call number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Alarm ringing volume (Integral Systems) . . . . . . . . . . . . . . . . . . . . 232
Common alarm settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Push button alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

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Avaya DECT R4 - Installation and Maintenance Guide 02/2016 9
Man-down alarm and No-Movement alarm. . . . . . . . . . . . . . . . . . . . 234
Messaging settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Audio adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Headset configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Owner identification in the idle display. . . . . . . . . . . . . . . . . . . . . . 237
Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Importing contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Admin menu tree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Quick access to the telephone information/SST menu . . . . . . . . . . . . . 244
LED indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Characters for SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Configuring Avaya Aura®Communication Manager . . . . . . . . . . . 247
General usage and important notes . . . . . . . . . . . . . . . . . . . . . . . . . 247
Communication Manager system administration . . . . . . . . . . . . . . . . . . 249
SRTP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Installing and operating the Advanced Charger . . . . . . . . . . . . . 269
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Technical solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Installation and configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Advanced Charger installation . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Advanced Charger configuration. . . . . . . . . . . . . . . . . . . . . . . . . 273
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Charger operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
LED indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Installing Multiple Battery Charger . . . . . . . . . . . . . . . . . . . . 281
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

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10 Avaya DECT R4 - Installation and Maintenance Guide 02/2016
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Technical solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Installation and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Multiple Battery Charger Installation . . . . . . . . . . . . . . . . . . . . . . . 285
Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Installing and operating the Rackmount Charger . . . . . . . . . . . . 295
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Technical Solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Installation and configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Rackmount Charger installation . . . . . . . . . . . . . . . . . . . . . . . . . 299
Rackmount Charger configuration . . . . . . . . . . . . . . . . . . . . . . . . 307
Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Installation test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Communication with AIWS or PDM. . . . . . . . . . . . . . . . . . . . . . . . 309
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Charger operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
LED indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Software upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Data backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Installing and operating the Portable Device Manager (WinPDM) . . . . 315
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
How to use this chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Technical solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
WinPDM description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
WinPDM terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
PDM usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

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Avaya DECT R4 - Installation and Maintenance Guide 02/2016 11
Installation and configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Software configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Initial Configuration of Devices. . . . . . . . . . . . . . . . . . . . . . . . . . 321
Import Package Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Create Template with Common Settings. . . . . . . . . . . . . . . . . . . . . 322
Create Numbers and Apply Template . . . . . . . . . . . . . . . . . . . . . . 324
Connect Device to Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Associate Number with Device . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Upgrade a Device with New Software . . . . . . . . . . . . . . . . . . . . . . 327
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
The WinPDM GUI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
The Device Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Open the WinPDM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Site Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Create New Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
File Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Import and Export of Numbers and Templates . . . . . . . . . . . . . . . . . 351
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Data Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Uninstall the WinPDM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
WinPDM Keyboard Shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
File Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Installing and operating the AIWS and the AIWS2 . . . . . . . . . . . . 359
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
How to use this chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Included in the delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Technical solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

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12 Avaya DECT R4 - Installation and Maintenance Guide 02/2016
Installation and configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Required information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Hardware installation and configuration . . . . . . . . . . . . . . . . . . . . . 365
Software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Configuration and AIWS setup Wizard . . . . . . . . . . . . . . . . . . . . . . 366
Updating AIWS for Elise 2 Server (AIWS Hardware). . . . . . . . . . . . . . . 368
Updating Elise 3 Server (AIWS2 Hardware): . . . . . . . . . . . . . . . . . . . 368
Multiple AIWS configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
AIWS configuration for Multi Base Station Masters. . . . . . . . . . . . . . . 375
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Data backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
AIWS Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Authentication Levels and Default Passwords . . . . . . . . . . . . . . . . . 378
Functionality matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Setting passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Password policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Web access security settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Disabling the NetBIOS Service . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Advanced Configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Demonstration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Phonebook Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Phonebook editing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Importing and exporting a phonebook . . . . . . . . . . . . . . . . . . . . . . 393
Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
Device Manager description . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Logging on to the Device Manager . . . . . . . . . . . . . . . . . . . . . . . . 404
Closing the Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Templates in Device Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Saving a device configuration as a template . . . . . . . . . . . . . . . . . . 407
Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
License restrictions for device handling. . . . . . . . . . . . . . . . . . . . . 422
File management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
Importing/Exporting Numbers and Templates. . . . . . . . . . . . . . . . . . 437

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Avaya DECT R4 - Installation and Maintenance Guide 02/2016 13
Other settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438
Closing the Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
DECT Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Cordless telephone system . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
DECT Interface settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
Basic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443
Central Phonebook Configuration . . . . . . . . . . . . . . . . . . . . . . . . 443
Export activity logs to a Syslog server. . . . . . . . . . . . . . . . . . . . . . 454
Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455
Backing up the configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 460
Restoring the configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . 461
Device configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461
Additional System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465
Call Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473
Absence Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474
Administration of language and user interface . . . . . . . . . . . . . . . . . . . 477
Customizing the language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477
Customizing the user interface (GUI). . . . . . . . . . . . . . . . . . . . . . . 482
Password Protected Access to NetPage. . . . . . . . . . . . . . . . . . . . . 492
Accessing NetPage from a Cordless Unit with WAP . . . . . . . . . . . . . . 492
Testing the new user interface . . . . . . . . . . . . . . . . . . . . . . . . . . 493
Updating the user interface after a new AIWS Release . . . . . . . . . . . . . 493
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494
Messaging Tool configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 494
NetPage configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494
Predefined groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498
Creating messaging groups . . . . . . . . . . . . . . . . . . . . . . . . . . . 499
Predefined messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500
Message history status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502
Backing up and restoring NetPage files . . . . . . . . . . . . . . . . . . . . . 502
Open Access Protocol (OAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504
Software administration on the AIWS . . . . . . . . . . . . . . . . . . . . . . . . 505
Getting Started with the AIWS . . . . . . . . . . . . . . . . . . . . . . . . . . 505
Software administration on the AIWS2. . . . . . . . . . . . . . . . . . . . . . . . 507
Software information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507
Toggling with software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507
Installing new software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508

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14 Avaya DECT R4 - Installation and Maintenance Guide 02/2016
Creating a software backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . 508
Upgrading the boot software . . . . . . . . . . . . . . . . . . . . . . . . . . . 508
Getting started with AIWS2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509
Accessing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510
Access via a Network with a DHCP Server. . . . . . . . . . . . . . . . . . . . 510
Access via the Management port. . . . . . . . . . . . . . . . . . . . . . . . . 510
Install the Port Driver on Windows XP/Vista. . . . . . . . . . . . . . . . . . . 511
Install the Port Driver on Windows 7 . . . . . . . . . . . . . . . . . . . . . . . 512
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513
Setup via the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514
Setup from the Advanced Configuration Page . . . . . . . . . . . . . . . . . 514
Safety and Regulatory Instructions for Elise3 . . . . . . . . . . . . . . . . . . 514
Device Manager Keyboard Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . 516
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517
Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517
Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517
Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517
Function Indicator and Error Relay Output . . . . . . . . . . . . . . . . . . . . . 519
For Elise 2 (AIWS Hardware) . . . . . . . . . . . . . . . . . . . . . . . . . . . 519
For Elise 3 (AIWS2 hardware). . . . . . . . . . . . . . . . . . . . . . . . . . . 520
File types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521
Installing Elise 2 Server (AIWS Hardware) . . . . . . . . . . . . . . . . 523
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 523
FCC Compliance Statements for Class A Digital Device . . . . . . . . . . . . 524
EU Compliance statements for Class A device . . . . . . . . . . . . . . . . . 524
Board description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 527
License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 527
Powering down and restarting the Elise 2 Server (AIWS Hardware) . . . . . . 527
Operating Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 528
Selecting operating mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 529
Function indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 530
Administration and authentication . . . . . . . . . . . . . . . . . . . . . . . . 531
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 532
Opening the housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533
Wiring runs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533
Selection of A or B-bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 534
Elise 2 Server (AIWS Hardware) controlling the communication on the A/B-bus 535
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537

Contents
Avaya DECT R4 - Installation and Maintenance Guide 02/2016 15
Mounting together with other units. . . . . . . . . . . . . . . . . . . . . . . . 537
System 900 addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 538
Connection of system bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 538
Connection of supply voltage. . . . . . . . . . . . . . . . . . . . . . . . . . . 540
Additional connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 540
Activation of battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 543
Connection of ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 544
Setup of network parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 545
Installation test procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 546
Clock synchronisation and time settings . . . . . . . . . . . . . . . . . . . . 547
Message distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 548
Unite Name Server (UNS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 550
Maintenance information for the AIWS. . . . . . . . . . . . . . . . . . . . . . . . 550
Replacement of the Compact Flash . . . . . . . . . . . . . . . . . . . . . . . 550
Updating application software . . . . . . . . . . . . . . . . . . . . . . . . . . 550
Replacing an image on the Compact Flash . . . . . . . . . . . . . . . . . . . 551
Installing an image on an empty Compact Flash . . . . . . . . . . . . . . . . 552
Updating the software license . . . . . . . . . . . . . . . . . . . . . . . . . . 553
Circuit board replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553
LON Piggy Back Circuit Board (LPB). . . . . . . . . . . . . . . . . . . . . . . . . 554
Installing Elise 3 Server (AIWS2 Hardware) . . . . . . . . . . . . . . . . 557
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557
FCC Compliance statements for Class B Digital device . . . . . . . . . . . . 559
IC Requirements for Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . 560
EU Compliance Statements for Class A Device . . . . . . . . . . . . . . . . . 560
AIWS2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560
Connectors, LEDs and buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 560
License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 563
Mac address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 563
Powering down and restarting the Elise 3 Server (AIWS2 Hardware) . . . . . 564
Operating modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 564
Selection of operating mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 565
Status LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 566
Authentication and administration . . . . . . . . . . . . . . . . . . . . . . . . 569
Installing the Elise 3 Server (AIWS2 Hardware) . . . . . . . . . . . . . . . . . . . 570
Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 571
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 571
Supply voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 576
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 578

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16 Avaya DECT R4 - Installation and Maintenance Guide 02/2016
Accessing the Elise 3 Server (AIWS2 Hardware) . . . . . . . . . . . . . . . . 580
Basic configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 586
Clock synchronisation and time Settings . . . . . . . . . . . . . . . . . . . . 588
Message distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589
Maintenance information for the AIWS2 . . . . . . . . . . . . . . . . . . . . . . . 590
Software management - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 590
Working in boot mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 593
Replacing an existing Elise 2 module with Elise 3 . . . . . . . . . . . . . . . 594
Moving a license from Elise 2 Server (AIWS Hardware) to the Elise 3 Server (AIWS2
Hardware) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 595
Datasheet for the Elise 3 hardware (AIWS2) . . . . . . . . . . . . . . . . . . . 597
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 601
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 601
IP-DECT Base Station (IPBS1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602
IP DECT Base Station (IPBS2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604
TDM-DECT Base Station (DB1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 607
IP DECT Gateway (IPBL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 609
Base Station RM627 (BS330) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612
Base Station RM637 (BS340) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613
Avaya 3725 DECT Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 615
Avaya 3720 DECT Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 621
Avaya 3740 DECT Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 625
Avaya 3745 DECT Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 631
Avaya 3749 DECT Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 637
Advanced Charger for 3720 and 3725 DECT Telephones . . . . . . . . . . . . . . 643
Advanced Charger for 3740, 3745, and 3749 Telephones. . . . . . . . . . . . . . 645
Basic Charger for 3720 and 3725 DECT Telephones . . . . . . . . . . . . . . . . 647
Basic Charger for 3740, 3745, and 3749 Telephones . . . . . . . . . . . . . . . . 649
Multiple Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 651
Rackmount Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 653
Portable Device Manager (WinPDM) . . . . . . . . . . . . . . . . . . . . . . . . . 655
Avaya In-Building Wireless Server (AIWS). . . . . . . . . . . . . . . . . . . . . . 656
Variants. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 658
Avaya In-Building Wireless Server 2 (AIWS2 hardware) . . . . . . . . . . . . . . 659
Variants. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 665
Omnidirectional single antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . 667
Directional dual antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 669

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Avaya DECT R4 - Installation and Maintenance Guide 02/2016 17
Directional single antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 671
TDM DECT Base Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672
Outdoor housing DECT base stations . . . . . . . . . . . . . . . . . . . . . . . . 674
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 675
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 675
IP-DECT Base Station (IPBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 676
Remote LAN sniffer traces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 679
Avaya 3720/3725 and 3740/3749 DECT Telephones . . . . . . . . . . . . . . . . . 681
Fault symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 681
Display information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 684
LED error indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 686
Advanced Charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 687
Multiple Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 688
Rackmount Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 689
Portable Device Manager (PDM) . . . . . . . . . . . . . . . . . . . . . . . . . . . 691
Avaya In-Building Wireless Server (AIWS). . . . . . . . . . . . . . . . . . . . . . 693
General troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 693
Centralized phonebook via LDAP to Active Directory. . . . . . . . . . . . . . 694
NetPage troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 695
Reboot after image installation w/o restoring the parameters . . . . . . . . . 695
Troubleshooting the Elise 3 Server (AIWS2 Hardware) . . . . . . . . . . . . . 696
Built-in tools in AIWS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 698
Built-in tools in AIWS2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 700
Advanced troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 702
AIWS factory reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 703
What to consider when replacing a module . . . . . . . . . . . . . . . . . . . 703
Configuring PTT on Meeting Exchange . . . . . . . . . . . . . . . . . 705
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 705
Creating a DDI on the SMGR (Session Manager) . . . . . . . . . . . . . . . . 705
Adding a call branding entry . . . . . . . . . . . . . . . . . . . . . . . . . . . 709
Procedure on SMGR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 710
Configuring patterns for dialing out . . . . . . . . . . . . . . . . . . . . . . . 711
Configuring patterns for dialing in . . . . . . . . . . . . . . . . . . . . . . . . 713
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 719
Related documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 723

Contents
18 Avaya DECT R4 - Installation and Maintenance Guide 02/2016
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 725

Avaya DECT R4 - System Description 02/2016 19
Avaya IP-DECT System Description
Introduction
Avaya IP-DECT is an IP-based cordless telephony and messaging system to connect to private
telephone exchanges.
The IP-DECT system supports the DECT standard which gives a full integration of messaging
and voice functions. You can also integrate the DECT-system with external applications such as
different alarm systems. This system gives features such as; messages to telephone, alarm
from telephone, message acknowledgment, and absent handling.
Abbreviations and Glossary
AIWS2 Avaya In-Building Wireless Server:.
An application suite running on an Elise3 server. It enables wireless services to
and from handsets and chargers.
CKI The CKI, Cipher Key Index, is stored in both the handset and in the system and
is used for Early Encryption. It uniquely identifies a DefCK and is used for
Early Encryption.
DECT Digital Enhanced Cordless Telecommunications:
global standard for cordless telecommunication.
DefCK The DefCK, Default Cipher Key, is stored in both the handset and in the system
and is used for Early Encryption.
GAP Generic Access Profile:
communication protocol standard within DECT, that guarantees compatibility
of systems and components.
IP Internet Protocol:
global standard that defines how to send data from one computer to another
through the Internet
IPBS IP-DECT Base Station
IPBL IP-DECT Gateway
ISDN Integrated Services Digital Network
LAN Local Area Network:
a group of computers and associated devices that share a common
communication line.
LDAP Lightweight Directory Access Protocol

Avaya IP-DECT System Description
20 Avaya DECT R4 - System Description 02/2016
System overview
Avaya IP-DECT System is a wireless communication system that is cost efficient with
modularity up to very large installations. Avaya IP-DECT system is a feature-rich distributed
system that can be installed at local office or on-site and a wide variety of connection
possibilities.
Avaya IP-DECT system components:
• DECT Cordless Handsets
• IP-DECT Base Station (IPBS)
• IP-PBX
• IP-DECT Gateway (IPBL)
• Radio Fixed Part (RFP)
• Avaya In-Building Wireless Server (AIWS2)
OAP Open Access Protocol:
XML based protocol used to create customized applications for Unite access.
PBX Private Branch Exchange:
telephone system within an enterprise that switches calls between local lines
and allows all users to share a certain number of external lines.
PSTN Public Switched Telephone Network
RFP Radio Fixed Part. DECT base station part of the DECT Infrastructure.
TDM-DECT base station connected to an IPBL or the local RFP part in an
IPBS.
Roaming The procedure of moving the handset from one IPBS/IPBL to another and still
be able to place outgoing and receive incoming calls.
External
Handover The procedure of moving an active call from one IPBS/IPBL to another.
QSIG Q-signalling:
a set of standards defined by ECMA, ESTI and ISO for connection PBX to
PBX in networks.
SMS Short Message Service:
global protocol for sending messages between cordless telephones.
VoIP Voice over IP