Avaya IG550 User manual

03-601553 Issue 1 February 2007 1
700431984
03-601553
Issue 1
February 2007
Quick Start for Hardware Installation: IG550 Integrated
Gateway
Preparing before you go on-site
1. Check Juniper software compatibility with TGM550 Gateway Module firmware. See http://
support.avaya.com.
2. Download the most recent firmware for the TM550. See http://support.avaya.com.
3. Ensure the customer has an FTP or TFTP server that is accessible to the TGM550. If not,
download a TFTP server to your laptop.
4. Review safety requirements and airflow requirements. See Installing and Configuring the IG550
Integrated Gateway.
5. Get the tools you need:
●Electrostatic discharge (ESD) grounding strap
●Flathead and Phillips head screwdrivers
Getting ready on-site
1. Verify you have:
●The Juniper Services Router (J4350 or J6350).
●A 10 AWG grounding cable
●An AC or 14 AWG DC power cable
●Cables for the TGM550, Telephony Interface Modules (TIMs), and Physical Interface Modules
(PIMs).
!CAUTION:
CAUTION: You cannot use a 14 AWG grounding cable with the router. The grounding cable must be
10 AWG.
●A USB modem
●Two distinct and different console cables:
- An RJ-45 console cable and DB-9 adapter for console connections to the TGM550.
- An RJ-45 rollover cable and DB-9 adapter for console connections to the Juniper router.

2 Quick Start for Hardware Installation: IG550 Integrated Gateway
Installing hardware
1. If the customer has a four-post rack and is using a shelf, install the shelf according to manufacturer
guidelines. If the customer is using the brackets supplied with the router, install the brackets on the
chassis of the Juniper Services router midway between the front and back.
2. Install the router on the rack.
3. Be sure the power to the router is off.
Gateway
ALM
ACT
TGM550 Console
ASB
ETR
RST
Line
Trunk
1234
Analog
ALM
ACT
TIM514 Line5678
Line1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SO EI SM EMSI EO
BRI
ALM
ACT
TIM521 4
3
2
1
CONSOLE AUX USB
0
1
1
2
3
4
5
6
J4350
POWER
POWER RESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/00/10/20/3
LINKTX/RX
LINKTX/RXLINKTX/RX
TX/RXLINK
Juniper
NETWORKS
qsmabrkt LAO 092906
Gateway
ALM
ACT
TGM550Console
ASB
ETR
RST
Line
Trunk
1234
Analog
ALM
ACT
TIM514Line
5678
Line
1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SOEISMEMSIEO
BRI
ALM
ACT
TIM5214
3
2
1
CONSOLEAUXUSB
0
1
1
2
3
4
5
6
J4350
POWER
POWERRESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/00/10/20/3
LINKTX/RX
LINKTX/RXLINKTX/RX
TX/RXLINK
Juniper
NETWORKS
qsmarack LAO 092906

Quick Start for Hardware Installation: IG550 Integrated Gateway
03-601553 Issue 1 February 2007 3
!CAUTION:
CAUTION: The Juniper Services Router must be turned off before inserting or removing the Avaya
TGM550, TIM modules, or PIM modules. These modules are not hot-swappable. If you
attempt to remove or insert these modules while the router is turned on, the router might
reset or malfunction in some other way.
4. Insert the TGM550 and each TIM or PIM into the correct slot.
5. Align the notches in the connector at the rear of the TGM550, TIM, or PIM with the notches in the
slot in the router. Then slide the module in until it lodges firmly in the router.
!CAUTION:
CAUTION: Carefully slide the module straight into the slot to avoid damaging the connector
components.
6. Cable the TIMs and PIMs.
●TGM550 — CAT5 harness cables with RJ11 connectors
●TIM510 T1/E1 — H600-383 Group 2 T1 cable with an RJ48C connector
●TIM514 — CAT5 cable with an RJ11 connector
●TIM521 — CAT5 cable with an RJ45 connector
●Juniper PIMs — see Juniper J4350 and J6350 Services Router Getting Started Guide, Release
8.2.
7. Connect the grounding cable to earth ground and the chassis grounding point.
Specifications:
●10 AWG
●Minimum 8 Amps amperage
h LAO 1003063macrdr
Analog
ALM
ACT
TIM514 Line5678
Line1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SO EI SM EM SI EO
BRI
ALM
ACT
TIM521 4
3
2
1
CONSOLE AUX USB
0
1
1
2
3
4
5
6
J4350
POWER
POWER RESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/0 0/1 0/2 0/3
LINK TX/RXLINK TX/RX LINK TX/RX
TX/RX LINK
Juniper
NETWORKS
Gateway
ALM
ACT
TGM550 Console
ASB
ETR
RST
LineTrunk
1234
Line
34

4 Quick Start for Hardware Installation: IG550 Integrated Gateway
●Ring-type, vinyl-insulated TV14-6R lug or equivalent to accommodate the 10 AWG cable.
8. Connect power to the back of the router.
AC Power
●Insert the appliance coupler end of a power cord into the appliance inlet on the power supply
faceplate.
●For a 6350 only, repeat for the second power supply.
●Insert the plug of each cord into an AC power source receptacle.
DC Power
●Ensure that the voltage across the DC power source cable leads is 0 V and that there is no
chance that the cable leads might become active during installation.
●Verify that a licensed electrician has attached the appropriate power cable lugs to the ends of the
negative and positive DC source power cables. These are the lugs that you are attaching to the
chassis DC terminals.
qsmagnd3 LAO 092906
qsmagnd2 LAO 092906
J4350 J6350

Quick Start for Hardware Installation: IG550 Integrated Gateway
03-601553 Issue 1 February 2007 5
Loading Disk on Key, if available
1. If available, insert the Disk on Key (USB memory stick) into the USB port on the front of the router.
The Disk on Key contains the configuration information. If a Disk on Key is not provided, go to
Configuring the router using the CLI, if Disk on Key not available on page 7.
2. Press the power button to turn on the Juniper Services Router.
3. When the Power on LED lights steady green, remove the Disk on Key. The configuration file has
been downloaded, loaded, and committed. The root password is also set as part of the
configuration.
qsmausbk LAO 092926
Gateway
ALM
ACT
TGM550Console
ASB
ETR
RST
LineTru nk
1234
Analog
ALM
ACT
TIM514Line
5678
Line
1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SOEISMEMSIEO
BRI
ALM
ACT
TIM5214
3
2
1
CONSOLEAUXUSB
0
1
1
2
3
4
5
6
J4350
POWER
POWERRESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/0 0/10/20/3
LINKTX/RX
LINKTX/RXLINKTX/RX
TX/RXLINK
2
1

6 Quick Start for Hardware Installation: IG550 Integrated Gateway
Connecting the LAN and your laptop after
using Disk on Key
1. With an RJ-45 Ethernet cable, cable an Ethernet port (Eth 0) of the Juniper Services Router.
2. Connect your PC or laptop to the console port of the Juniper Services Router
3. Configure your laptop:
●Turn on the power to the management device. Start your asynchronous terminal emulation
application (such as Microsoft Windows Hyperterminal) and select the appropriate COM port to
use (for example, COM1).
qsmalape LAO 092906
Gateway
ALM
ACT
TGM550Console
ASB
ETR
RST
Line
Tru nk
1234
Analog
ALM
ACT
TIM514Line
5678
Line
1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SOEISMEMSIEO
BRI
ALM
ACT
TIM5214
3
2
1
CONSOLEAUXUSB
0
1
1
2
3
4
5
6
J4350
POWER
POWERRESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/0 0/10/2 0/3
LINKTX/RX
LINKTX/RXLINKTX/RX
TX/RXLINK
Juniper
NETWORKS
1
qsmalapa LAO 092906
Gateway
ALM
ACT
TGM550Console
ASB
ETR
RST
Line
Trunk
1234
Analog
ALM
ACT
TIM514Line
5678
Line
1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SOEISMEMSIEO
BRI
ALM
ACT
TIM5214
3
2
1
CONSOLEAUXU
SB
0
1
1
2
3
4
5
6
J4350
POWER
POWERRESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/0 0/1 0/2 0/3
LINKTX/RX
LINKTX/RXLINKTX/RX
TX/RX LINK
Juniper
NETWORKS
23
4
5
1

Quick Start for Hardware Installation: IG550 Integrated Gateway
03-601553 Issue 1 February 2007 7
●Configure the port settings as follows:
- Bits per second: 9600
- Data bits: 8
-Parity:None
- Stop bits: 1
- Flow control: None
Finish configuring the router after using Disk on Key
1. Connect the USB modem to one of the USB ports.
2. Log in to the router with the root login and password. If a password has not been established, leave
the password field blank.
3. Upgrade the JUNOS software on the router, if necessary. See Juniper J-Series Services Router
documentation.
4. Go to Configuring the TGM550 on page 11.
Configuring the router using the CLI, if Disk
on Key not available
1. With an RJ-45 Ethernet cable, cable an Ethernet port of the Juniper Services Router.
qsmalape LAO 092906
Gateway
ALM
ACT
TGM550Console
ASB
ETR
RST
Line
Tru nk
1234
Analog
ALM
ACT
TIM514Line
5678
Line
1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SOEISMEMSIEO
BRI
ALM
ACT
TIM5214
3
2
1
CONSOLEAUXUSB
0
1
1
2
3
4
5
6
J4350
POWER
POWERRESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/0 0/1 0/2 0/3
LINKTX/RX
LINKTX/RXLINKTX/RX
TX/RXLINK
Juniper
NETWORKS
1

8 Quick Start for Hardware Installation: IG550 Integrated Gateway
2. Connect your PC or laptop to the console port of the Juniper Services Router
3. Configure your laptop:
●Turn on the power to the management device. Start your asynchronous terminal emulation
application (such as Microsoft Windows Hyperterminal) and select the appropriate COM port to
use (for example, COM1).
●Configure the port settings as follows:
- Bits per second: 9600
- Data bits: 8
-Parity:None
- Stop bits: 1
- Flow control: None
4. Log in to the router with the root login and password. If a password has not been established, leave
the password field blank.
5. At the root prompt (%), enter cli.
qsmalapa LAO 092906
Gateway
ALM
ACT
TGM550Console
ASB
ETR
RST
Line
Trunk
1234
Analog
ALM
ACT
TIM514Line
5678
Line
1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SOEISMEMSIEO
BRI
ALM
ACT
TIM5214
3
2
1
CONSOLEAUXU
SB
0
1
1
2
3
4
5
6
J4350
POWER
POWER RESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/0 0/1 0/2 0/3
LINKTX/RXLINKTX/RX LINKTX/RXTX/RX LINK
Juniper
NETWORKS
23
4
5
1

Quick Start for Hardware Installation: IG550 Integrated Gateway
03-601553 Issue 1 February 2007 9
6. At the cli prompt (>), type show interfaces ge-0/0/<x>, where <x> is the port that
you are using, which can be 1, 2, or 3.
7. Check the Hardware address for the router port you are going to administer for Ethernet
connections, for example ge-0/0/3. The Hardware address, which is also called the MAC address,
in the example is 00:12:1e:a9:7a:00.
8. At the cli prompt (>), enter configure.
9. At the configure prompt (#), enter the following:
●If a root password has not already been set, set system root-authentication
plain-text-password, and a new password at the prompt, which you must enter twice.
●set system time-zone <time-zone>
where <time-zone> is the name of the name of the time zone, identified by continent and city.
Use the ?option to see the list of time zones.
●set system host-name <host-name>
where <host-name> is the name of the Juniper Services Router to be accessed on the LAN/
WAN
●set interfaces ge-0/0/<#> unit 0 family inet address <IP_address1>/24 arp
<IP_address2> mac <mac_address> publish
where <#> is the Gigabit port number (1, 2, or 3) you want, <IP_address1> is the address of
the router, <IP_address2> is the address of the TGM550, and <mac_address> is the mac
address of the port you are configuring for Ethernet connections.
Physical interface: ge-0/0/3, Enabled, Physical link is Up
Interface index: 137, SNMP ifIndex: 38
Link-level type: Ethernet, MTU: 1514, Speed: 100mbps, Loopback: Disabled,
Source filtering: Disabled, Flow control: Enabled, Auto-negotiation: Enable
d
Remote fault: Online
Device flags : Present Running
Interface flags: SNMP-Traps Internal: 0x4000
Link flags : None
CoS queues : 8 supported, 8 maximum usable queues
Current address: 00:12:1e:a9:7a:00, Hardware address: 00:12:1e:a9:7a:00
Last flapped : 2006-11-06 10:36:48 MST (1w0d 23:41 ago)
Input rate : 2496 bps (4 pps)
Output rate : 1736 bps (1 pps)
Active alarms : None
Active defects : None
Logical interface ge-0/0/0.0 (Index 67) (SNMP ifIndex 42)
Flags: SNMP-Traps Encapsulation: ENET2
Protocol inet, MTU: 1500
Flags: Is-Primary
Addresses, Flags: Is-Default Is-Preferred Is-Primary
Destination: 135.9.77/24, Local: 135.9.77.176, Broadcast: 135.9.77.25

10 Quick Start for Hardware Installation: IG550 Integrated Gateway
●set interfaces vp-<slot_number>/0/0 unit 0 family inet address
<internal_ip_address>/32 destination <tgm550_IP_address>,
where <internal_ip_address> is the address the TGM550 uses to telnet to the router and
<tgm550_IP_address> is the IP address for accessing the TGM550.
●set system name-server <IP_address>
where <IP_address> is the address of a DNS server on the LAN/WAN. Repeat this command
for any additional DNS servers the TGM550 might access.
●set system services ssh root-login allow
to allow access to the router with ssh.
●set system services telnet
to allow access to the router with telnet.
●set system domain-search <domain_name>
where <domain-name> is the name of the Juniper Services Router’s network or subnetwork.
Repeat this command for any additional domains the TGM550 might access.
●set system domain-name <domain_name>
where <domain-name> is the name of the Juniper Services Router’s domain.
●set system ntp server <IP_address>
where <IP_address> is the address of an NTP server for time synchronization.
●set interface lo0 unit 0 family inet address <IP_address>
where <IP_address> is the loopback address of the Juniper Services Router
●set system login user <user_name> class super-user
where <user_name> is the user login to the router from TGM550.
Complete the password prompts.
●set system login user <user_name> authentication plain-text-password.
At the two password prompts, enter the password.
!CAUTION:
CAUTION: If a root password has not been set, you must set a new password before you commit
the configuration. Check with your Project Manager to get the password.
10. At the prompt, type commit.
The system may take some time to commit the commands and reset.
11. Configure the MGC list.
a. At the configure prompt (#), enter exit.

Quick Start for Hardware Installation: IG550 Integrated Gateway
03-601553 Issue 1 February 2007 11
b. At the cli prompt (>), enter request tgm fpc <slot_number>
media-gateway-controller [<IP_address1> <IP_address2> <IP_address3>
<IP_address4>]
where <slot_number> is the location of the TGM550, <IP_address1> is either the
Processor Ethernet IP address of the primary media server (S8300, S8400, or S8500) or an IP
address to a C-LAN connected to the primary media server (S8400, S8500, or S8700-series).
The additional IP addresses are the addresses for additional C-LANs or Local Survivable
Processors (S8300 or S8500).
12. Set the WAN interface. See Juniper J-Series Services Router Getting Started Guide. See J-Series
Services Router Basic LAN and WAN Access Configuration Guide.
13. Set routing options using static routes, OSPF, RIP, BGP, or IS-IS protocols. See J-Series Services
Router Basic LAN and WAN Access Configuration Guide.
14. Connect the USB modem to one of the USB ports.
15. Configure the USB modem. See Installing and Configuring the IG550 Integrated Gateway,
03-601548.
16. Upgrade the JUNOS software on the router, if necessary. See Juniper J-Series Services Router
documentation.
17. Go to Configuring the TGM550 on page 11.
Configuring the TGM550
1. Log in to the TGM550
- At the UNIX prompt (%), enter ssh root@<ip_address>, where <ip_address> is the ip
address of the TGM550.
- At the password prompt, enter the root password.
- If you are prompted to change the root password, change the password to a password agreed
upon with the customer administrator.
2. Identify the TGM550 serial number
●At the TGM550 command line, type show system.
●Note the serial number of the TGM550.
3. At the TGM550 command line, type show recovery and check the transition points for the mgc
list.
4. Ping the Communication Manager media server.
●At the TGM550 command line prompt, type ping <ip_address>, where <ip_address> is the
ip address of the media server.
●Verify that replies from the server scroll down the screen.

12 Quick Start for Hardware Installation: IG550 Integrated Gateway
5. Updating TGM550 firmware
●At the TGM550-00<super># prompt, type show boot bank to determine the non-active disk
partition (bank). You copy the firmware to the non-active boot bank.
●At the TGM550-00<super># prompt, type one of the following commands, depending on
whether the file resides on an FTP, or TFTP server:
-copy [tftp or ftp] SW_image <bank> <filename> <server_ip_address>
where
<bank> is the bank that is the non-active boot bank,
<filename> is the full path name of the firmware image file, which begins and will be similar
to the name tgm550_4_0.bin, and
<server_ip_address> is the IP address of the FTP or TFTP server.
●For an FTP server, enter the login and password, if prompted
●Logout of the tftp or ftp server.
●At the TGM550 command line, enter show download software status 10 and check the
status of the download.
●At the TGM550 command line, type set boot bank bank-<bank>
where <bank> is the same letter you entered in the previous step.
●Enter copy running-config start-config.
●Enter reset, and confirm the reset with y.
The TGM550 reboots and logs you out.
●Log in to the TGM550 again.
●At the TGM550 command line, enter show image version to be sure that the active (or
current) book bank is running the firmware you downloaded.
●Type exit to return to the Juniper Services Router CLI.
●Enter request chassis fpc restart slot <slot_number> to reset the TGM550
where <slot_number> is the slot of the TGM550.
●Log in to the TGM550 again.
●At the TGM550-00<super># prompt, type show mg list_config.
●Verify the system the list of software.
6. Checking the authentication file ID (Avaya personnel only)
●At the TGM550 command line prompt, type show auth-file info.
●In the AF ID field, record the 10-digit AF ID, for example, 7000003638.
7. Register the password (authentication) file with the ART tool (Avaya personnel only) or with the
appropriate customer care center (business partners only).