Avaya IP Office Phone Manager User manual

IP Office
Installation Manual
40DHB0002UKCL – Issue 3 (5/12/2001)

Page 2 - Contents
Page 2 - Contents Installation Manual
40DHB0002UKCL – Issue 3 (5/12/2001) IP Office
Introduction ..................................................................3
General .............................................................................3
Scope of Manual ...............................................................3
Safety and Homologation Statements...............................3
Lithium Batteries...................................................................3
Further Information and Product Updates .........................3
IP403 Office Platform ...................................................4
General .............................................................................4
Expansion Modules .............................................................. 4
Integral Modules...................................................................4
IP403 Office - Front View ..................................................5
Port connections...................................................................5
IP403 Office - Rear View...................................................6
Port connections...................................................................6
IP406 Office Platform ...................................................7
General .............................................................................7
Expansion Modules .............................................................. 7
Integral Modules...................................................................7
IP406 Office - Front View ..................................................8
Port connections...................................................................8
IP406 Office - Rear View...................................................9
Port connections...................................................................9
Expansion Modules....................................................10
IP400 Digital Terminal 16/30 ...........................................10
Front View (30 Port version)............................................... 10
Rear View (all versions) .....................................................10
IP400 Digital Stations 16/30 ............................................11
IP400 PHONE 8/16/30 ....................................................11
Front View (30 port version)............................................... 11
Rear View (all versions) .....................................................11
IP400 So8 .......................................................................12
Front View ..........................................................................12
Rear View...........................................................................12
IP400 WAN3 ...................................................................13
Front View ..........................................................................13
Rear View...........................................................................13
Country Variants ........................................................14
IP400 Office Platforms ....................................................14
Trunk Module Kits ...........................................................14
Integral Module Kits ........................................................15
Expansion Modules.........................................................15
Preparing for Installation...........................................16
Introduction .....................................................................16
Tools & Parts Required ...................................................16
Space Requirements.......................................................16
Environmental requirements ...........................................17
Power Supply Requirements...........................................17
Grounding the System (USA only) ..................................17
Installing a New System ............................................18
Unpacking .......................................................................18
Initial Assembly ...............................................................18
Installation of Integral Modules...........................................19
Rack Mounting Assembly Instructions................................22
Basic System Programming......................................23
Introduction..................................................................... 23
Programming Tools ........................................................ 23
PC to IP Office LAN Port Connection .................................23
Initial Programming......................................................... 24
Telephone Installation............................................... 25
Checking Telephones..................................................... 25
Connecting & Testing IP Office Telephones.......................25
Connecting & Checking Two-Wire Telephones ..................25
Power Fail Telephones and Sockets ..................................25
Wall Mounting 2000 Series Telephones ......................... 26
Wall Mounting 44/4600 & 6400 Series Telephones........ 27
System Handover....................................................... 28
Checklist......................................................................... 28
Technical Data ........................................................... 29
Regulatory Instructions for Use ...................................... 29
IP Office Operation in EU ...................................................29
IP Office Operation in Australia ..........................................29
Port Pinouts.................................................................... 30
DTE Port (25 Way D-Type socket) .....................................30
ISDN Port - BRI ..................................................................30
ISDN Port - PRI ..................................................................30
LAN Port – 10/100 BaseT...................................................31
WAN Port (37 Way D-Type Socket) ...................................31
Audio Port (3.5mm Stereo Jack Socket).............................32
Expansion Port (RJ45 Socket)............................................32
External Control Port (3.5mm Stereo Jack Socket) ............32
Cables ............................................................................ 33
DTE Cable ..........................................................................33
DT Line Cord for Structured Cabling ..................................34
PRI/BRI ISDN Cable...........................................................35
LAN Interconnect Cable......................................................36
LAN Cable ..........................................................................37
LAN Crossover Cable.........................................................38
Expansion Interconnect Cable............................................39
V.24/V.28 WAN Cable ........................................................40
X.21 WAN Cable.................................................................41
V.35 WAN Cable.................................................................42
Telephone Converter Cables..............................................43
Out of Building Installation ..................................................43
Port Safety Classification................................................ 44
Technical Specifications ................................................. 45
General...............................................................................45
Interfaces............................................................................45
Protocols.............................................................................46
Index ........................................................................... 47
Contents

Introduction General - Page 3
Installation Manual Introduction - Page 3
IP Office 40DHB0002UKCL – Issue 3 (5/12/2001)
Introduction
General
This manual covers the installation of your Avaya IP Office equipped with software release Level
1.0. It is intended for use by installers and maintainers who have successfully completed the
appropriate IP Office training courses.
Ensure that you have read and understood this manual before beginning installation.
Scope of Manual
This manual, for IP403 Office and IP406 Office platforms only, covers the following areas:
–Technical Data :
This manual contains information on the Port Pinouts/Safety classifications, cables, and basic
technical specifications only. Descriptions of the functionality and features of the IP Office are
covered by the Product Description.
–Rack Installation :
You can install your IP Office (base units and expansion modules) into a suitable 19" rack
system (see page 22).
–System Programming :
System programming is necessary for installation and maintenance of the IP Office. This
manual only covers very basic programming (see page 23). For full details refer to the
Administration/Manager Manuals contained on the Installation CD supplied with every unit.
–Terminal/Telephone Usage :
This manual does not detail the usage and functionality of IP Office terminals/telephones.
These details are to be found in the appropriate User Guides.The terminals/telephones that
are supported by the IP Office are:
Avaya 2000 Series 2010, 2030, 2050, 20AT (analog only) and 20DSS/BLF
Avaya 4400 Series 4406D, 4412D, 4424D and 4450DSS*
Avaya 4600 Series 4606, 4612 and 4624
Avaya 6400 Series 6408D+, 6416D+M, 6424D+M and XM24(DSS)
*Caution: See page 34 for wiring details on a 4450DSS module.
Safety and Homologation Statements
For Declarations of Conformity, Safety Requirements, Approval and Regulatory Instructions for
Use of the IP Office systems, refer to the Approvals folder contained in the CD shipped with each
system.
Lithium Batteries
A lithium battery is fitted to the real time clock on the IP403 and IP406 mother boards.
WARNING
The Lithium battery must be replaced by Avaya personnel or authorized representatives.
There is a danger of explosion if the battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer's instructions.
Further Information and Product Updates
Further information, including Product and Reference Manual updates, can be obtained
from Avaya's Dealers and Distributors, or from Avaya's web site: http://www.avaya.com.

Page 4 - General IP403 Office Platform
Page 4 - IP403 Office Platform Installation Manual
40DHB0002UKCL – Issue 3 (5/12/2001) IP Office
IP403 Office Platform
General
The IP403 Office system platform supports up to eight digital and two analog telephones, which
can be expanded, by use of extension modules, to 100 extensions.
Two variants are available and are equipped as follows:
•DT ports - Support Avaya 2000 series telephones.
•DS ports - Support Avaya 6400 and/or Avaya 4400 series telephones.
Both ports can be set for either µ-Law or A-Law PCM encoding. At default both types of port are
set to µ-Law ( for USA/JP) or A-Law (for ROW). However, these can be switched in software
(refer to the Administration Manager Manual for details).
Connection to trunks is via one* of the following integral interface modules:-
Single PRI E1 (30 trunks) or Single PRI T1 (23B+1D or 24B trunks - USA only) or
Quad BRI (8 trunks) or Analog 4 (loop start trunks - USA only).
*In USA only, a second Analog 4 module can be used.
See page 19 for installation and page 14 for country specific variants.
An eight port auto-negotiating 10/100 BaseT LAN hub provides access to networks and/or up to
eight IP Office telephones. (Where IP Office telephones are to be used, the hub should be
connected to a suitable switch, i.e. an Avaya Cajun P130.)
Expansion Modules
Optional Expansion Modules (see page 10) allow the IP403 Office to be expanded to 100
extensions. These modules (with the exception of the WAN3 – see below) are connected via the
Expansion Port sockets that are located on the back of each unit.
Up to three, in any combination, of the following Expansion Modules can be supported by the
IP403 Office base unit.
•IP400 Digital Terminal 16/30 or Digital Station 16/30
Two variants of both (16 or 30 extensions) for digital telephones (see page 10). Hence, if all 3
extension modules are IP400 Digital Terminal/Station 30s, then the maximum of 100
extensions will consist of 90 digital extensions, plus the base unit's 2 analog extensions and 8
digital extensions.
•IP400 Phone 8/16/30
Three variants (8, 16 or 30 extensions) for analog telephones (see page 11). Hence, if all 3
extension modules are IP400 Phone 30s, then the maximum of 100 extensions will consist of
90 analog extensions, plus the base unit's 2 analog extensions and 8 digital extensions.
•IP400 So8
An S-bus module that provides 8 Basic rate ISDN interfaces (see page 12).
•IP400 WAN3
Provides support for a further 3 digital leased line (WAN) connections (see page 13). These
expansion modules are connected to the IP403 Office unit via one of the LAN Ports located on
the front of each unit.
Integral Modules
In addition the IP403 Office can be fitted with either or both of the following optional Integral
Modules (see page 19):
•Voice Compression Module (VCM)
Supports VoIP applications (using Avaya 4600 IP series telephones connected via LAN ports).
Available in 5 and 10 channels variants.
•Dual Modem Module
Allows termination of two simultaneous analog modem calls up to and including 56kbps.

IP403 Office Platform IP403 Office - Front View - Page 5
Installation Manual IP403 Office Platform - Page 5
IP Office 40DHB0002UKCL – Issue 3 (5/12/2001)
IP403 Office - Front View
Y
ellow LEDs
LEDs 1-3 = Expansion Ports 1-3 status
LED 4-7 = ISDN 1-4 status
LED 8 = WAN status
Green LEDs
Terminal connected
DT or DS Ports 1-8
Unit Status LED
Red = Alive but not initiated
Green = Running OK
Phone Ports 1& 2
(POTs) LAN Ports 1-8
Port 8
(
Cascade
p
ort
)
Yellow LED
LAN Collision
Green LED
LAN OK
Yellow LED
LAN Activity Indicator
Cascade Switch
For port eigh
t
Port connections
•DT/DS Ports
-DT ports are for connection to Avaya 2000 series telephones (see page 3).
-DS ports are for connection to Avaya 4400 and/or 6400 series telephones (see page 3).
Both ports can be encoded for either µ-Law or A-Law PCM encoding.
At default both types of port are set to µ-Law but can be switched, in software, to A-Law
(refer to the Administration Manager Manual for details).
Using DT Line Cords (see page 34) and standard structured wiring, these RJ45 ports can be
extended to the required telephone location. In addition, converters can be used to provide BT
New Plan sockets (431A/631A) if required (see page 43). When telephones are equipped with
line cords that terminate in RJ11 plugs, then pin-to-pin RJ11/RJ45 adaptors should be used.
•Plain Ordinary Telephone (POTS) Ports
These two ports are used for connection to standard analog telephones, fax machines and
modems. Using standard structured wiring, these RJ45 ports can be extended to the required
telephone location. Converters can be used to provide BT New Plan sockets (431A/631A) if
required (see page 43). When devices are equipped with line cords that terminate in RJ11
plugs, then pin-to-pin RJ11/RJ45 adaptors should be used.
•The eight auto-negotiating 10/100 BaseT LAN hub ports are used for PC and
server connectivity. They can also be used to connect to the optional IP400 WAN3 Expansion
Module (see page 13) and IP Telephones. LAN ports allow information relating to incoming
and outgoing telephone calls to be forwarded to PC based applications. They also provides
access to the router functionality/configuration of the IP403 Office platform for both data and
Voice over IP (VoIP) calls. (Where IP telephony is required, a suitable switch, i.e. an Avaya
Cajun P130, should be used.)This eight port auto-negotiating 10/100 BaseT LAN hub has a
single MAC address (printed on the base of the unit).
Where more than eight LAN connections are required, the eighth LAN port can be used for
cascading to other hubs. The Cascade pushbutton to the right of this port is used to set the
mode. When the Cascade switch is in the out position the port can be connected to another
hub without the need for a crossover cable, i.e. the port is an MDI type port. When the
Cascade switch is in the in position the port can be connected directly to a PC.
Port Pinouts and Cables
For Port Pinouts and Cables, refer to pages 30 and 33 respectively.

Page 6 - IP403 Office - Rear View IP403 Office Platform
Page 6 - IP403 Office Platform Installation Manual
40DHB0002UKCL – Issue 3 (5/12/2001) IP Office
IP403 Office - Rear View
DC Power I/P Socket
DTE Port WAN Port
Slot A is blank or, for USA only, can
contain an ANALOG Trunk Module
Slot B can contain either an ANALOG
or BRI or PRI Trunk Module
Slot B
AUDIO
EXPANSION
1 2 3 DTE WAN
EXT
O/P
DC I/P
- C +
24V DC
2A Slot A
External O/P Socket
PRI
ANALOG TRUNK
1 2 3 4 BRI
1 2 3 4
USB Interface Socket Expansion Ports 1-3
Audio I/P Socket
Port connections
•External O/P Socket
Two relay ports that allow externally powered circuits to be controlled via a single 3.5mm
stereo jack socket.
•DC Power I/P Socket
Socket for the external 24V DC unregulated power supply (supplied with equipment).
•DTE Port
A 25-way D-type socket. Used for connection to PCs, servers and EFTPOS terminals.
•BRI/PRI/ANALOG Ports
The trunk interface modules are fitted into either Slot A or Slot B as follows:
Slot A Quad Analog - 4 trunks (USA only)
Slot B PRI E1 - 30 trunks
PRI T1 - 24B trunks or 23B+1D trunks (USA only)
Quad BRI - 8 trunks.
See page 19 for installation, page 14 for country specific variants and page 17 for grounding.
•WAN Port
This port supports a single synchronous data connection, which can be X.21, V.35 or V.24.
The selection of the required interface is automatically determined from the pin-out of the
cable plugged into the ‘WAN’ port. This cable must be connected before power is applied for
auto detection to work. Connection to a Digital Leased Circuit is made by connecting the WAN
port on the rear of the unit to the existing Network Terminating Unit (NTU) via the appropriate
X.21, V.35 or V.24 cable.
See pages 40, 41 and 42 for cable details and page 31for port details.
These interfaces are identical to those on the WAN3 Extension Module (see page 13).
•USB Interface
Used for connection to a PC or server, allowing it to utilize the IP403 Office as a Terminal
Adaptor (TA). (Before installing the USB software on you PC you must read the instructions
supplied with the installation software - refer to the Manager Application Manual for details).
•Expansion Ports 1-3
Used to provide access to the optional Expansion Modules (see page 10) which allow the
IP403 Office to be expanded to 100 extensions (see page 4).
•Audio I/P Socket
A single 3.5mm stereo or mono jack socket that enables input from an external 'Music-on-
Hold' source.
Port Pinouts and Cables
For Port Pinouts and Cables, refer to pages 30 and 33 respectively.

IP406 Office Platform General - Page 7
Installation Manual IP406 Office Platform - Page 7
IP Office 40DHB0002UKCL – Issue 3 (5/12/2001)
IP406 Office Platform
General
The IP406 Office system platform supports up to 180 extensions. Connection to trunks is via any
two of the following integral interface modules as follows:-
Single PRI E1 (30 trunks) or Single PRI T1 (23B+1D or 24B trunks - USA only) or
Quad BRI (8 trunks) or Analog 4 (loop start trunks - USA only).
See page 19 for installation and page 14 for country specific variants.
An eight port auto-negotiating 10/100 BaseT LAN hub provides access to networks and/or up to
eight IP telephones. (Where IP telephones are to be used, a suitable switch, i.e. an Avaya Cajun
P130 should be used)
Expansion Modules
Optional Expansion Modules (see page 10) allow the IP406 Office to be expanded to 180
extensions. These modules (with the exception of the WAN3 – see below) are connected via the
Expansion Port sockets that are located on the back of each unit.
Up to six, in any combination, of the following Expansion Modules can be supported by the
IP406 Office base unit.
•IP400 Digital Terminal 16/30 or Digital Station 16/30
Two variants of both (for 16 or 30 extensions) for digital telephones (see page 10).
Hence, six IP400 Digital Terminal/Station 30s will allow a maximum of 180 digital extensions.
•IP400 Phone 8/16/30
Three variants (for 8, 16 or 30 extensions) for analog telephones (see page 11).
Hence, six IP400 Phone 30s will allow a maximum of 180 analog extensions.
•IP400 So8
An S-bus module that provides 8 Basic rate ISDN interfaces (see page 12).
•IP400 WAN3
Provides support for a further 3 digital leased line (WAN) connections (see page 13). These
expansion modules are connected to the IP406 Office unit via one of the LAN Ports located on
the front of each unit.
Integral Modules
In addition the IP406 Office can be fitted with either or both of the following optional Integral
Modules (see page 19):
•Voice Compression Module (VCM)
Supports VoIP applications (using Avaya 4600 IP series telephones connected via LAN ports).
Available in 5, 10 and 20 channels variants.
•Dual Modem Module
Allows termination of two simultaneous analog modem calls at speeds up to and including
56kbps.

Page 8 - IP406 Office - Front View IP406 Office Platform
Page 8 - IP406 Office Platform Installation Manual
40DHB0002UKCL – Issue 3 (5/12/2001) IP Office
IP406 Office - Front View
Expansion Ports 1 - 6
Green Status LEDs
Cascade Switch for Port 8
ISDN Ports 1 - 8
Green Status LEDs
WAN Por
t
Green Status LED
LAN Ports 1 - 8
Port 8
(Cascade Port)
Yellow LEDs
LAN Activity Indicators
Green LEDs
LAN Link OK
Unit Status LED
Red = Alive but not initiated
Green = Running OK
Y
ellow LED
LAN Collision
Port connections
•LAN Ports
The eight auto-negotiating 10/100 BaseT LAN hub ports are used for PC and server
connectivity. They can also be used to connect to the optional IP400 WAN3 Expansion
Module (see page 13) and IP telephones.
LAN ports allow information relating to incoming and outgoing telephone calls to be forwarded
to PC based applications. They also provides access to the router functionality/configuration of
the IP406 Office platform for both data and Voice over IP (VoIP) calls. (Where IP telephony is
required, the hub must be connected to a suitable switch, i.e. an Avaya Cajun P130.) This
eight port auto-negotiating 10/100 BaseT LAN hub supports a single MAC address only
(printed on the base of the module).
Where more than eight LAN connections are required, the eighth LAN port can be used for
cascading to other hubs. The Cascade pushbutton to the right of this port is used to set the
mode. When the Cascade switch is in the out position the port can be connected to another
hub without the need for a crossover cable, i.e. the port is an MDI type port. When the
Cascade switch is in the in position the port can be connected directly to a PC.
Port Pinouts and Cables
For Port Pinouts and Cables, refer to pages 30 and 33 respectively.

IP406 Office Platform IP406 Office - Rear View - Page 9
Installation Manual IP406 Office Platform - Page 9
IP Office 40DHB0002UKCL – Issue 3 (5/12/2001)
IP406 Office - Rear View
Slots A and B can contain any combination of
ANALOG or BRI or PRI Trunk Modules
(Slot B must be used first)
Audio I/P Socket
Slot B
EXT
O/P AUDIO
EXPANSION
1 2 3 4 5 6
DTE WAN
DC I/P
- C +
24V DC
2A Slot A
PRI
BRI
1 2 3 4
ANALOG TRUNK
1 2 3 4
DC Power I/P Socket
External O/P Socket
DTE Port WAN Port Expansion Ports 1-6
Port connections
•External O/P Socket
Two relay ports that allow externally powered circuits to be controlled via a single 3.5mm
stereo jack socket.
•DC Power I/P Socket
Socket for the external 24V DC unregulated power supply (supplied with kit).
•DTE Port
A 25-way D-type socket. Used for connection to PCs, servers and EFTPOS terminals.
•BRI/PRI/ALOG Ports
The trunk interface modules are fitted into either Slots A or B and can consist of any
combination of:
Quad Analog - 4 trunks (USA only)
PRI E1 - 30 trunks
PRI T1 - 24B trunks or 23B+1D trunks (USA only)
Quad BRI - 8 trunks.
See page 19 for installation, page 14 for country specific variants and page 17 for grounding.
•WAN Port
This port supports a single synchronous data connection, which can be X.21, V.35 or V.24.
The selection of the required interface is automatically determined from the pin-out of the
cable plugged into the ‘WAN’ port. This cable must be connected before power is applied for
auto detection to work. Connection to a Digital Leased Circuit is made by connecting the WAN
port on the rear of the unit to the existing Network Terminating Unit (NTU) via the appropriate
X.21, V.35 or V.24 cable.
See pages 40, 41 and 42 for cable details and page 31for port details.
These interfaces are identical to those on the WAN3 Extension Module (see page 13).
•Expansion Ports 1-6
Used to provide access to the optional Expansion Modules (see page 10) which allow the
IP406 Office to be expanded to 180 extensions (see page 7).
•Audio I/P Socket
A single 3.5mm stereo or mono jack socket that enables input from an external 'Music-on-
Hold' source.
Port Pinouts and Cables
For Port Pinouts and Cables, refer to pages 30 and 33 respectively.

Page 10 - IP400 Digital Terminal 16/30 Expansion Modules
Page 10 - Expansion Modules Installation Manual
40DHB0002UKCL – Issue 3 (5/12/2001) IP Office
Expansion Modules
Dependant upon configuration requirements, combinations of the following Expansion Modules
are used with IP Office platforms. With the exception of the WAN3 module (see page 13), all of
these Expansion Modules are connected to the Expansion Ports of an IP Office platform using
Expansion Interconnect Cables (see page 39).
IP400 Digital Terminal 16/30
Front View (30 Port version)
Unit Status LED
Red = Alive but not initiated
Green = Running OK
DT Ports 9 - 16
DT Ports 25 - 30
Green LED
Connection OK
Y
ellow LED
(not used)
DT Ports 17 - 24
DT Ports 1 -8
Note: The IP400 Digital Terminal 16 Expansion Module is only equipped with the bottom row
of ports (1-16).
Port connections
•DT ports are used for connection to Avaya 2000 series telephones (see page 3) and support
either A-Law or µ-Law PCM encoding. Both DT and DS ports can be set for either µ-Law or
A-Law PCM encoding. At default both types of port are set to µ-Law but can be switched, in
software, to A-Law (refer to the Administration Manager Manual for details).
Using DT Line Cords (see page 34) and standard structured wiring, these RJ45 ports can be
extended to the required telephone location. In addition, converters can be used to provide BT
New Plan sockets (431A/631A) if required (see page 43). When devices are equipped with
line cords that terminate in RJ11 plugs, then pin-to-pin RJ11/RJ45 adaptors should be used.
Rear View (all versions)
EXPANSION
DTE
DC I/P
- C +
24V DC
2A
Expansion Port
DTE Port
DC Power I/P Socket
Port connections
•Expansion Port
Used to connect a Digital Terminal Expansion Module to the Expansion Port of an IP Office
platform.
•DC Power I/P Socket
Socket for the external 24V DC unregulated power supply (supplied with kit).
•DTE Port
A 25-way D-type socket. Used for connection to PC (diagnostics only).
Port Pinouts and Cables
For Port Pinouts and Cables, refer to pages 30 and 39 respectively.

Expansion Modules IP400 Digital Stations 16/30 - Page 11
Installation Manual Expansion Modules - Page 11
IP Office 40DHB0002UKCL – Issue 3 (5/12/2001)
IP400 Digital Stations 16/30
The IP400 Digital Station Expansion Module similar to the IP400 Digital Terminal Expansion
Module (see page 10) with the exception that the Ports are labeled DS not DT and support Avaya
6400 or 4400 series telephones.
IP400 PHONE 8/16/30
Front View (30 port version)
Phone Ports 25 - 30
Phone Ports 17 - 24
Phone Ports 1 - 8 Phone Ports 9 - 16
Unit Status LED
Red = Alive but not initiated
Green = Running OK
Notes: The IP400 Phone 8 variant is only equipped with the bottom left row of ports.
The IP400 Phone 16 variant is only equipped with the bottom row of ports.
Port connections
•(Plain Ordinary Telephone (POT) Ports
These ports are used for connection to standard analog telephones, fax machines and
modems. Using standard structured wiring, these RJ45 ports can be extended to the required
telephone location. Converters can be used to provide BT New Plan sockets (431A/631A) if
required (see page 43). When devices are equipped with line cords that terminate in RJ11
plugs, then pin-to-pin RJ11/RJ45 adaptors should be used.
All analog telephones must conform to the port specification (see page 45).
Rear View (all versions)
EXPANSION
DTE
DC I/P
- C +
24V DC
2A
Expansion Port
DTE Port
DC Power I/P Socket
Port connections
•Expansion Port
Used to connect a Phone Expansion Module to the Expansion Ports of an IP Office platform.
•DC Power I/P Socket
Socket for the external 24V DC unregulated power supply (supplied with kit).
•DTE Port
A 25-way D-type socket. Used for connection to PC (diagnostics only).
Port Pinouts and Cables
For Port Pinouts and Cables, refer to pages 30 and 39 respectively.

Page 12 - IP400 So8 Expansion Modules
Page 12 - Expansion Modules Installation Manual
40DHB0002UKCL – Issue 3 (5/12/2001) IP Office
IP400 So8
The So8 Module is only applicable to countries that support the ETS1 signaling protocol (see
page 15).
Front View
Unit Status LED
Red = Alive but not initiated
Green = Running OK
Green LED
Connection OK
Phone Ports 1- 8
Y
ellow LED
Activity Indicator
Port connections
•BRI Ports
These are 64k ISDN BRI S-Bus ports and are used for connection to ISDN Telephones,
Group 4 faxes, Video conferencing units, etc.
Rear View
EXPANSION
DTE
DC I/P
- C +
24V DC
2A
Expansion Port
DTE Port
DC Power I/P Socket
Port connections
•Expansion Port
Used to connect a So8 Module to the Expansion Ports of an IP Office platform.
•DC Power I/P Socket
Socket for the external 24V DC unregulated power supply (supplied with kit).
•DTE Port
A 25-way D-type socket. Used for connection to PC (as a diagnostic aid).
Port Pinouts and Cables
For Port Pinouts and Cables, refer to pages 30 and 39 respectively.

Expansion Modules IP400 WAN3 - Page 13
Installation Manual Expansion Modules - Page 13
IP Office 40DHB0002UKCL – Issue 3 (5/12/2001)
IP400 WAN3
Front View
Unit Status LED
Red = Alive but not initiated
Green = Running OK
WAN Link Status 1 - 3 Green LED
LAN Link OK LAN Port
Yellow LED
LAN Activity Indicator
Port connections
•LAN Port
The LAN Port is the expansion port and permits connection to a IP403/6 Office platform LAN
Port without the need for a cross over cable. A LAN Interconnect cable (see page 36) is used
for connection to an IP Office platform.
Rear View
DC I/P
- C +
24V DC
2A
DC Power I/P Socket DTE Port
DTE WAN 1 WAN 1
WAN 1
WAN Ports 1-3
Port connections
•WAN Port
These ports support a single synchronous data connection, which can be X.21, V.35 or
V.24/V.28. The selection of the required interface is automatically determined from the pin-out
of the cable plugged into the WAN port. This cable must be connected before power is
applied for auto detection to work. Connection to a Digital Leased Circuit is made by
connecting the WAN port on the rear of the unit to the existing Network Terminating Unit
(NTU) via the appropriate X.21, V.35 or V.24 cable. These cables are detailed in the table
below (see pages 40, 41 and 42 for details).
Cable Type SAP Code
V.24/V.28 Cable 700213416
V.35 Cable 700213408
X.21 Cable 700213424
These WAN ports are identical to those on the IP403/6 Office platforms (see pages 6 and 9).
•DC Power I/P Socket
Socket for the external 24V DC unregulated power supply (supplied with kit).
•DTE Port
A 25-way D-type socket. Used for connection to PC (as a diagnostic aid).
Port Pinouts and Cables
For Port Pinouts and Cables, refer to pages 30 and 36 respectively.

Page 14 - IP400 Office Platforms Country Variants
Page 14 - Country Variants Installation Manual
40DHB0002UKCL – Issue 3 (5/12/2001) IP Office
Country Variants
The following are lists of the country variants for each IP400 Office platform, trunk module kits,
Integral module kits and expansion modules. The PCS level for each module can be found on a
label that is stuck to the base of each module.
The Lump-in-Line Power Supply units are common across all modules and countries. Only the
power supply cables vary and two universal variants are supplied with each unit.
Throughout this section the following abbreviations are used:
ROW = Rest of world (excluding USA), USA = Americas
IP400 Office Platforms
IP403 Office
Variant Country SAP Code
IP403 Office DT BRI 8 ROW 700184641
IP403 Office DT PR30 E1 ROW 700184658
IP403 Office DS PRI 24 T1 USA 700184666
IP403 Office DS Analog 4 USA 700184674
IP406 Office
Variant Country SAP Code
IP406 Office BRI 16 ROW 700184682
IP406 Office PRI 30 E1 ROW 700184690
IP406 Office PRI 24 T1 USA 700184708
IP406 Office Analog 4 USA 700184716
Notes: 1. For countries outside the Americas, use ROW variant unless stated otherwise.
2. PRI T1 supports both ISDN and Analog emulation. The default setting is 23B+1D
and is switchable in the installation software to become a 24B trunk.
Trunk Module Kits
BRI Trunk Interface Module
Variant Country SAP Code
IP400 QUAD BRI ROW 700185168
Analog Trunk Interface Module
Variant Country SAP Code
IP400 QUAD ANALOG USA 700185192
PRI Module
Variant Country SAP Code
IP400 SINGLE PRI E1 ROW 700185176
IP400 SINGLE PRI T12USA 700185200
Notes: 1. For countries outside the Americas, use ROW variant unless stated otherwise.
2. PRI T1 supports both ISDN and Analog emulation. The default setting is 23B+1D
and is switchable in the installation software to become a 24B trunk.

Country Variants Integral Module Kits - Page 15
Installation Manual Country Variants - Page 15
IP Office 40DHB0002UKCL – Issue 3 (5/12/2001)
Integral Module Kits
Voice Compression Modules (VCM)
Variants Country SAP Code
5 Channel ALL 700185119
10 Channel ALL 700185127
20 Channel ALL 700185135
Dual Modem Module
Variants Country SAP Code
Modem 2 ALL 700185226
Note: For countries outside the Americas, use ROW variant.
Expansion Modules
IP400 Phone
Variant Country SAP Code
IP400 Phone 8 ALL 700184773
IP400 Phone 16 ALL 700184781
IP400 Phone 30 ALL 700184799
IP400 Digital Telephones
Variant Country SAP Code
IP400 Digital Terminal 16 ROW 700185606
IP400 Digital Terminal 30 ROW 700185069
IP400 Digital Stations
Variant Country SAP Code
IP400 Digital Station 16 ALL 700184807
IP400 Digital Station 30 ALL 700184880
IP400 So8
Variant Country SAP Code
IP400 So8 ROW 700185077
IP400 WAN3
Variant Country SAP Code
IP400 WAN3 ALL 700185028
Note: For countries outside the Americas, use ROW variant.

Page 16 - Introduction Preparing for Installation
Page 16 - Preparing for Installation Installation Manual
40DHB0002UKCL – Issue 3 (5/12/2001) IP Office
Preparing for Installation
Introduction
This section reviews the requirements for installing an IP Office system. You must meet these
requirements for the system to operate safely and in the intended manner.
This section covers :
– "Tools & Parts Required" on page 16.
– "Space Requirements" on page 16.
– "Environmental requirements" on page 17.
– "Power Supply Requirements" on page 17.
Tools & Parts Required
General :
– 6.5mm Slothead screwdriver for removal of unit covers.
– Cutter/knife for cable ties.
– Cable ties - 3mm x 50mm.
Programming :
These are the tools required for programming of a newly installed IP Office system.
– PC running Windows 95/98/2000 or NT with the following specification:
Intel Pentium ll 333Mhz or faster, 100MB HD space, CD-ROM drive, COM port, terminal
emulation (e.g. HyperTerminal) and a super VGA Monitor (set to 1024 by 768).
– PC with a LAN card (10/100 base) with either a fixed IP address (allocated by your system
administrator) or be using DHCP to obtain an IP address.
– IP Cat. 5E patch cable (red – supplied with system see page 35).
– IP Office Administration application (supplied on CD with system).
– IP Office Manager application (supplied on CD with system).
Space Requirements
Check that the planned location meets the following requirements.
–Height : All IP Office modules are 71mm high.
Hence the total height of a system is the number of modules multiplied by 71mm.
–Width : All IP Office modules are 445mm wide.
–Depth : All IP Office modules are 245mm deep.
•All IP Office modules can be mounted in suitable 19" racks (see page 22).
•When modules are free standing (ideally mounted one upon another), allow a minimum
clearance of 50mm either side for cable trunking.
•Check there is suitable lighting for installation, system programming and future maintenance.
•Check that there is sufficient working space for installation and future maintenance.
•Ensure that likely activities near the system will not cause any problems, e.g. access to and
maintenance of any other equipment in the area.

Preparing for Installation Environmental requirements - Page 17
Installation Manual Preparing for Installation - Page 17
IP Office 40DHB0002UKCL – Issue 3 (5/12/2001)
Environmental requirements
The planned location must meet the following requirements:
– Check that the area is a well ventilated area, having a temperature range of 0°C to +40°C and
a humidity range of 10% to 95% non-condensing.
– Check there are no flammable materials in the area.
– Check there is no possibility of flooding.
– Check that no other machinery or equipment needs to be moved first.
– Check that it is not an excessively dusty atmosphere.
– Check that the area is unlikely to suffer rapid changes in temperature and humidity.
– Check for the proximity of strong magnetic fields, sources of radio frequency and other
electrical interference.
– Check there are no corrosive chemicals or gasses.
– Check there is no excessive vibration or potential of excessive vibration, especially of the
cabinet mounting surface.
Power Supply Requirements
Check the following:
–IP Office Modules :
Each IP Office module requires a separate switched mains supply. All power supply units are
Lump-in-line module and are supplied with the relevant country specific cable (see page 45 for
power consumption).
CAUTION: The 2A 24V Lump-in-Line PSUs supplied with each IP Office module must be
connected to a 50/60Hz, 100-240V power source only.
–UPS Equipment :
The use of UPS's to support the IP Office system during mains power failure is highly
recommended. Such equipment also provides mains conditioning. Contact your distributor for
details of preferred and tested suppliers and models.
Grounding the System (USA only)
For areas with high lightning and/or ESD, we recommended that a functional earth is fitted on the
following trunk modules:
Trunk Module SAP Code Trunk Module SAP Code
IP403 DS/ANALOG 4 700184674 IP406 DS/ANALOG 4 700184616
IP403 DS/PR1 24 T1 700184666 IP406 PRI 24 T1 700184608
Note: This is not a protective earth.
To connect the functional earth:
1. Attached one end of a #12 AWG or #14 AWG solid insulated (sleeve must not be
green/yellow) to the M3 grounding screw as shown below:
Slot B
ANALOG TRUNK
1 2 3 4
M3 grounding screw
with int. teeth washer
2. Connect, using a fastening that satisfies local regulations, the other end of the wire to the
approved earth ground, such as building steel or a cold water pipe.

Page 18 - Unpacking Installing a New System
Page 18 - Installing a New System Installation Manual
40DHB0002UKCL – Issue 3 (5/12/2001) IP Office
Installing a New System
Unpacking
Before proceeding with installation, ensure that you have read the notes covered in "Preparing for
Installation" on page 16.
Unpacking and checking :
1. Before unpacking check for any signs of damage that has occurred during transit. If any
damage exists bring it to the attention of the carrier.
2. Check all cartons against the packing slip (see "Country Variants" on page 14). Report
any errors or omissions to the equipment supplier.
3. While unpacking the equipment, retain all the packaging material. Fault returns are
accepted only if repackaged in the original packaging.
4. Visually inspect each item and check that all the necessary documentation and
accessory items have been included. Report any errors or omissions to the dealer who
supplied the equipment.
5. Ensure you read and understand any documentation included with any item.
Initial Assembly
Prior to initial assembly and mounting (rack or free standing) of your system, check that:
•The required Trunk Interface Modules have been installed (see pages 6 and 9) and are of the
correct country variant type (see page 14).
•Any optional Integral Voice Compression and/or Dual Modem Modules have been fitted (see
pages 20 and 21).
•Where rack mounting is required, that the mounting brackets have been fitted (see page 22).
•Where structured cabling is to be used it has been installed, conforms to all local regulations
and is clearly labeled.
Perform the following:
1. Mount the IP Office modules in their final location (free standing units are ideally stacked one
upon another).
2. Run the individual Lump-in-Line PSU cables back to the switchable mains supply but do not
switch-on or connect the PSUs to the IP Office modules.
3. With the exception of a WAN3 module, connect the IP Office base module to the Expansion
Modules using Expansion Interconnect Cables (blue - see page 39). These cables run from
one of the Expansion Ports on the rear of a base module to the Expansion Port on the rear of
the Expansion Modules.
For WAN3 Modules, use a LAN Interconnect cable (see page 36) running between one of the
LAN Ports on the front of a base unit to the LAN Port on the front of the WAN3 module.
4. Connect the Trunk Ports on the base unit, using PRI/BRI ISDN Cables (see page 35), to your
provider's trunk sockets.
5. Connect the DT/DS/POT Ports on the front of the units, using DT Line Cords (see page 34), to
the structured cable sockets. Note that in default, the lowest port number corresponds to the
lowest extension number (201).
6. Install all telephones in their appropriate locations. For wall mounting, see page 26.
7. Connect your PC LAN Port to one of the LAN Ports on the front of a IP Office base module
using a LAN Cable (see page 37).
8. Connect the individual Lump-in-Line PSU to each IP Office module and switch on.
IMPORTANT: Power on the Expansion Modules first. If the main IP Office Module does not
detect an item at power on, it will never use it. If power is switched on from a central point for
all modules, then, as the main unit is the slowest to start, this will be taken care of
automatically. Proceed to "Basic System Programming" on page 23.

Installing a New System Initial Assembly - Page 19
Installation Manual Installing a New System - Page 19
IP Office 40DHB0002UKCL – Issue 3 (5/12/2001)
Installation of Integral Modules
To install an integral module in a IP Office system, follow the pictorial instructions given below:
Trunk Interface Modules (BRI/PRI/ANALOG4)
For IP403 Office trunks modules see page 6.
For IP406 Office trunks modules see page 9.
Procedure
1. Remove the three fixing screws on the rear of cover.
2. Turn the unit over and remove the four fixing screws from the base.
3. Slide the cover from the unit.
4. Remove the two blanking plate securing screws and remove blanking plate.
5. Insert the trunk module and secure with the two screws.
6. Mount the trunk module in position as shown below and secure with the two snap-in spacers.
7. Replace cover and secure with the seven fixing screws.
Caution: While installing, ensure that you wear an earth wrist strap that is connected
to a suitable earthing point.

Page 20 - Initial Assembly Installing a New System
Page 20 - Installing a New System Installation Manual
40DHB0002UKCL – Issue 3 (5/12/2001) IP Office
Voice Compression Module (VCM)
An optional Voice Compression Module (see pages 4 and 7) is fitted to a IP Office base unit as
follows:
Procedure
1. Remove the three fixing screws on the rear of cover. Turn the unit over and remove the four
fixing screws from the base.
2. Slide the cover from the unit.
3. Mount the VCM in position as shown below and secure with the two snap-in spacers.
4. Replace cover and secure with the seven fixing screws.
Caution: While installing, ensure that you wear an earth wrist strap that is connected
to a suitable earthing point.