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Converting an Avaya S8300 Media
Server Between ICC and LSP Modes
03-300321
Issue 2
June 2005
Copyright 2005, Avaya Inc.
All Rights Reserved
Notice
Every effort was made to ensure that the information in this document
was complete and accurate at the time of printing. However, information
is subject to change.
Warranty
Avaya Inc. provides a limited warranty on this product. Refer to your
sales agreement to establish the terms of the limited warranty. In
addition, Avaya’s standard warranty language as well as information
regarding support for this product, while under warranty, is available
through the following Web site: http://www.avaya.com/support.
Preventing Toll Fraud
"Toll fraud" is the unauthorized use of your telecommunications system
by an unauthorized party (for example, a person who is not a corporate
employee, agent, subcontractor, or is not working on your company's
behalf). Be aware that there may be a risk of toll fraud associated with
your system and that, if toll fraud occurs, it can result in substantial
additional charges for your telecommunications services.
Avaya Fraud Intervention
If you suspect that you are being victimized by toll fraud and you need
technical assistance or support, in the United States and Canada, call the
Technical Service Center's Toll Fraud Intervention Hotline at
1-800-643-2353.
Disclaimer
Avaya is not responsible for any modifications, additions or deletions to
the original published version of this documentation unless such
modifications, additions or deletions were performed by Avaya. Customer
and/or End User agree to indemnify and hold harmless Avaya, Avaya's
agents, servants and employees against all claims, lawsuits, demands
and judgments arising out of, or in connection with, subsequent
modifications, additions or deletions to this documentation to the extent
made by the Customer or End User.
How to Get Help
For additional support telephone numbers, go to the Avaya support Web
site: http://www.avaya.com/support. If you are:
• Within the United States, click the Escalation Contacts link
that is located under the Support Tools heading. Then click
the appropriate link for the type of support that you need.
• Outside the United States, click the Escalation Contacts link
that is located under the Support Tools heading. Then click
the International Services link that includes telephone
numbers for the international Centers of Excellence.
Providing Telecommunications Security
Telecommunications security (of voice, data, and/or video
communications) is the prevention of any type of intrusion to (that is,
either unauthorized or malicious access to or use of) your company's
telecommunications equipment by some party.
Your company's "telecommunications equipment" includes both this
Avaya product and any other voice/data/video equipment that could be
accessed via this Avaya product (that is, "networked equipment").
An "outside party" is anyone who is not a corporate employee, agent,
subcontractor, or is not working on your company's behalf. Whereas, a
"malicious party" is anyone (including someone who may be otherwise
authorized) who accesses your telecommunications equipment with
either malicious or mischievous intent.
Such intrusions may be either to/through synchronous (time-multiplexed
and/or circuit-based), or asynchronous (character-, message-, or
packet-based) equipment, or interfaces for reasons of:
• Utilization (of capabilities special to the accessed equipment)
• Theft (such as, of intellectual property, financial assets, or toll
facility access)
• Eavesdropping (privacy invasions to humans)
• Mischief (troubling, but apparently innocuous, tampering)
• Harm (such as harmful tampering, data loss or alteration,
regardless of motive or intent)
Be aware that there may be a risk of unauthorized intrusions associated
with your system and/or its networked equipment. Also realize that, if
such an intrusion should occur, it could result in a variety of losses to your
company (including but not limited to, human/data privacy, intellectual
property, material assets, financial resources, labor costs, and/or legal
costs).
Responsibility for Your Company’s Telecommunications Security
The final responsibility for securing both this system and its networked
equipment rests with you - Avaya’s customer system administrator, your
telecommunications peers, and your managers. Base the fulfillment of
your responsibility on acquired knowledge and resources from a variety
of sources including but not limited to:
• Installation documents
• System administration documents
• Security documents
• Hardware-/software-based security tools
• Shared information between you and your peers
• Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you and
your peers should carefully program and configure:
• Your Avaya-provided telecommunications systems and their
interfaces
• Your Avaya-provided software applications, as well as their
underlying hardware/software platforms and interfaces
• Any other equipment networked to your Avaya products
TCP/IP Facilities
Customers may experience differences in product performance, reliability
and security depending upon network configurations/design and
topologies, even when the product performs as warranted.
Standards Compliance
Avaya Inc. is not responsible for any radio or television interference
caused by unauthorized modifications of this equipment or the
substitution or attachment of connecting cables and equipment other
than those specified by Avaya Inc. The correction of interference caused
by such unauthorized modifications, substitution or attachment will be the
responsibility of the user. Pursuant to Part 15 of the Federal
Communications Commission (FCC) Rules, the user is cautioned that
changes or modifications not expressly approved by Avaya Inc. could
void the user’s authority to operate this equipment.
Product Safety Standards
This product complies with and conforms to the following international
Product Safety standards as applicable:
Safety of Information Technology Equipment, IEC 60950, 3rd Edition, or
IEC 60950-1, 1st Edition, including all relevant national deviations as
listed in Compliance with IEC for Electrical Equipment (IECEE) CB-96A.
Safety of Information Technology Equipment, CAN/CSA-C22.2
No. 60950-00 / UL 60950, 3rd Edition, or CAN/CSA-C22.2 No.
60950-1-03 / UL 60950-1.
Safety Requirements for Information Technology Equipment, AS/NZS
60950:2000.
One or more of the following Mexican national standards, as applicable:
NOM 001 SCFI 1993, NOM SCFI 016 1993, NOM 019 SCFI 1998.
The equipment described in this document may contain Class 1 LASER
Device(s). These devices comply with the following standards:
• EN 60825-1, Edition 1.1, 1998-01
• 21 CFR 1040.10 and CFR 1040.11.
The LASER devices used in Avaya equipment typically operate within the
following parameters:
Luokan 1 Laserlaite
Klass 1 Laser Apparat
Use of controls or adjustments or performance of procedures other than
those specified herein may result in hazardous radiation exposures.
Contact your Avaya representative for more laser product information.
Typical Center Wavelength Maximum Output Power
830 nm - 860 nm -1.5 dBm
1270 nm - 1360 nm -3.0 dBm
1540 nm - 1570 nm 5.0 dBm
Electromagnetic Compatibility (EMC) Standards
This product complies with and conforms to the following international
EMC standards and all relevant national deviations:
Limits and Methods of Measurement of Radio Interference of Information
Technology Equipment, CISPR 22:1997, EN55022:1998, and AS/NZS
3548.
Information Technology Equipment - Immunity Characteristics - Limits
and Methods of Measurement, CISPR 24:1997 and EN55024:1998,
including:
• Electrostatic Discharge (ESD) IEC 61000-4-2
• Radiated Immunity IEC 61000-4-3
• Electrical Fast Transient IEC 61000-4-4
• Lightning Effects IEC 61000-4-5
• Conducted Immunity IEC 61000-4-6
• Mains Frequency Magnetic Field IEC 61000-4-8
• Voltage Dips and Variations IEC 61000-4-11
Power Line Emissions, IEC 61000-3-2: Electromagnetic compatibility
(EMC) - Part 3-2: Limits - Limits for harmonic current emissions.
Power Line Emissions, IEC 61000-3-3: Electromagnetic compatibility
(EMC) - Part 3-3: Limits - Limitation of voltage changes, voltage
fluctuations and flicker in public low-voltage supply systems.
Federal Communications Commission Statement
Part 15:
Part 68: Answer-Supervision Signaling
Allowing this equipment to be operated in a manner that does not provide
proper answer-supervision signaling is in violation of Part 68 rules. This
equipment returns answer-supervision signals to the public switched
network when:
• answered by the called station,
• answered by the attendant, or
• routed to a recorded announcement that can be administered
by the customer premises equipment (CPE) user.
This equipment returns answer-supervision signals on all direct inward
dialed (DID) calls forwarded back to the public switched telephone
network. Permissible exceptions are:
• A call is unanswered.
• A busy tone is received.
• A reorder tone is received.
Avaya attests that this registered equipment is capable of providing users
access to interstate providers of operator services through the use of
access codes. Modification of this equipment by call aggregators to block
access dialing codes is a violation of the Telephone Operator Consumers
Act of 1990.
REN Number
For MCC1, SCC1, CMC1, G600, and G650 Media Gateways:
This equipment complies with Part 68 of the FCC rules. On either the
rear or inside the front cover of this equipment is a label that contains,
among other information, the FCC registration number, and ringer
equivalence number (REN) for this equipment. If requested, this
information must be provided to the telephone company.
For G350 and G700 Media Gateways:
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the rear of this equipment is a
label that contains, among other information, a product identifier in the
format US:AAAEQ##TXXXX. The digits represented by ## are the ringer
equivalence number (REN) without a decimal point (for example, 03 is a
REN of 0.3). If requested, this number must be provided to the telephone
company.
For all media gateways:
The REN is used to determine the quantity of devices that may be
connected to the telephone line. Excessive RENs on the telephone line
may result in devices not ringing in response to an incoming call. In most,
but not all areas, the sum of RENs should not exceed 5.0. To be certain
of the number of devices that may be connected to a line, as determined
by the total RENs, contact the local telephone company.
REN is not required for some types of analog or digital facilities.
Means of Connection
Connection of this equipment to the telephone network is shown in the
following tables.
For MCC1, SCC1, CMC1, G600, and G650 Media Gateways:
For G350 and G700 Media Gateways:
For all media gateways:
If the terminal equipment (for example, the media server or media
gateway) causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may
be required. But if advance notice is not practical, the telephone
company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is
necessary.
The telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the
equipment. If this happens, the telephone company will provide advance
notice in order for you to make necessary modifications to maintain
uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty
information, please contact the Technical Service Center at
1-800-242- 2121 or contact your local Avaya representative. If the
equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the
problem is resolved.
Note: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own
expense.
Manufacturer’s Port
Identifier FIC Code SOC/
REN/
A.S. Code
Network
Jacks
Off premises station OL13C 9.0F RJ2GX,
RJ21X,
RJ11C
DID trunk 02RV2-T 0.0B RJ2GX,
RJ21X
CO trunk 02GS2 0.3A RJ21X
02LS2 0.3A RJ21X
Tie trunk TL31M 9.0F RJ2GX
Basic Rate Interface 02IS5 6.0F, 6.0Y RJ49C
1.544 digital interface 04DU9-BN 6.0F RJ48C,
RJ48M
04DU9-IKN 6.0F RJ48C,
RJ48M
04DU9-ISN 6.0F RJ48C,
RJ48M
120A4 channel service
unit 04DU9-DN 6.0Y RJ48C
Manufacturer’s Port
Identifier FIC Code SOC/
REN/
A.S. Code
Network
Jacks
Ground Start CO trunk 02GS2 1.0A RJ11C
DID trunk 02RV2-T AS.0 RJ11C
Loop Start CO trunk 02LS2 0.5A RJ11C
1.544 digital interface 04DU9-BN 6.0Y RJ48C
04DU9-DN 6.0Y RJ48C
04DU9-IKN 6.0Y RJ48C
04DU9-ISN 6.0Y RJ48C
Basic Rate Interface 02IS5 6.0F RJ49C
A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. It is
recommended that repairs be performed by Avaya certified technicians.
The equipment cannot be used on public coin phone service provided by
the telephone company. Connection to party line service is subject to
state tariffs. Contact the state public utility commission, public service
commission or corporation commission for information.
This equipment, if it uses a telephone receiver, is hearing aid compatible.
Canadian Department of Communications (DOC) Interference
Information
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme
NMB-003 du Canada.
This equipment meets the applicable Industry Canada Terminal
Equipment Technical Specifications. This is confirmed by the registration
number. The abbreviation, IC, before the registration number signifies
that registration was performed based on a Declaration of Conformity
indicating that Industry Canada technical specifications were met. It does
not imply that Industry Canada approved the equipment.
Installation and Repairs
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer should be
aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect
the equipment.
Declarations of Conformity
United States FCC Part 68 Supplier’s Declaration of Conformity (SDoC)
Avaya Inc. in the United States of America hereby certifies that the
equipment described in this document and bearing a TIA TSB-168 label
identification number complies with the FCC’s Rules and Regulations 47
CFR Part 68, and the Administrative Council on Terminal Attachments
(ACTA) adopted technical criteria.
Avaya further asserts that Avaya handset-equipped terminal equipment
described in this document complies with Paragraph 68.316 of the FCC
Rules and Regulations defining Hearing Aid Compatibility and is deemed
compatible with hearing aids.
Copies of SDoCs signed by the Responsible Party in the U. S. can be
obtained by contacting your local sales representative and are available
on the following Web site: http://www.avaya.com/support.
All Avaya media servers and media gateways are compliant with FCC
Part 68, but many have been registered with the FCC before the SDoC
process was available. A list of all Avaya registered products may be
found at: http://www.part68.org by conducting a search using "Avaya" as
manufacturer.
European Union Declarations of Conformity
Avaya Inc. declares that the equipment specified in this document
bearing the "CE" (Conformité Europeénne) mark conforms to the
European Union Radio and Telecommunications Terminal Equipment
Directive (1999/5/EC), including the Electromagnetic Compatibility
Directive (89/336/EEC) and Low Voltage Directive (73/23/EEC).
Copies of these Declarations of Conformity (DoCs) can be obtained by
contacting your local sales representative and are available on the
following Web site: http://www.avaya.com/support.
Japan
This is a Class A product based on the standard of the Voluntary Control
Council for Interference by Information Technology Equipment (VCCI). If
this equipment is used in a domestic environment, radio disturbance may
occur, in which case, the user may be required to take corrective actions.
To order copies of this and other documents:
Call: Avaya Publications Center
Voice 1.800.457.1235 or 1.207.866.6701
FAX 1.800.457.1764 or 1.207.626.7269
Write: Globalware Solutions
200 Ward Hill Avenue
Haverhill, MA 01835 USA
Attention: Avaya Account Management
E-mail: [email protected]
For the most current versions of documentation, go to the Avaya support
Web site: http://www.avaya.com/support.
Issue 2 June 2005 5
Chapter 1: Converting an S8300 from ICC to LSP
and upgrading Communication Manager from 1.x to 2.x . . 7
Chapter 2: Converting an S8300 from LSP to ICC
and upgrading Communication Manager from 1.x to 2.x . . 17
Chapter 3: Converting an S8300 from ICC to LSP
and upgrading Communication Manager from 2.0.x to 2.x . 27
Chapter 4: Converting an S8300 from LSP to ICC
and upgrading Communication Manager from 2.0.x to 2.x . 35
Chapter 5: Converting an S8300 from ICC to LSP
(Communication Manager 2.1 or later) . . . . . . . . . . . . 45
Chapter 6: Converting an S8300 from LSP to ICC
(Communication Manager 2.1 or later) . . . . . . . . . . . . 51
Chapter 7: Migrating a G350 LSP to a G700 LSP
(Communication Manager 2.1 or later) . . . . . . . . . . . . 59
Chapter 8: Upgrading Communication Manager
from 2.x to 3.0 on an S8300 Media Server . . . . . . . . . . 67
Contents
Contents
6 Converting an Avaya S8300 Media Server Between ICC and LSP Modes
Issue 2 June 2005 7
Chapter 1: Converting an S8300 from ICC to LSP
and upgrading Communication Manager from
1.x to 2.x
This document provides a high-level list of tasks for converting an S8300 primary controller
(ICC) to Local Survivable Processor (LSP) mode, and upgrading Avaya Communication
Manager from 1.x to 2.x.
Note:
Note: An upgrade to Avaya Communication Manager 2.1 or later requires an S8300B
Media Server, which means replacing the S8300A Media Server, if it is in use.
For an upgrade to release 2.0.x, replacing the S8300A Media Server is not
required, but recommended.
To complete these tasks, you will need the following additional documents:
●Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media
Server, 555-234-100. (To obtain this document, go to http://support.avaya.com and
navigate to Installations, Migrations, Upgrades & Configurations; then select the
appropriate document.
●Administrator Guide for Avaya Communication Manager, 03-300509.
●Converting between an ICC and LSP, which is for U.S.-based systems only. Similar
documents for non-US systems should be available from the regional web sites.
In this scenario, an S8300A configured as an internal call controller (ICC), and running
Communication Manager release 1.x, is replaced by an S8300B, running Communication
Manager release 2.x in LSP mode.
The tasks include:
1. Moving the endpoints supported by the ICC to a different primary controller.
2. Updating the Dynamic Host Configuration Protocol (DHCP) server alternate controller list.
3. Updating the media gateway controller (MGC) list.
4. Replacing the S8300A Media Server with the S8300B Media Server.
5. Remastering the S8300 hard drive.
6. Installing the 2.x Communication Manager software.
7. Configuring the S8300B as an LSP.
8. Upgrading the gateway and media module firmware.
Follow the detailed procedures in Installation and Upgrades for Avaya G700 Media Gateway
and Avaya S8300 Media Server, 555-234-100, Issue 8, April 2005, for most of the tasks in this
conversion scenario.
Converting an S8300 from ICC to LSP and upgrading Communication Manager from 1.x to 2.x
8 Converting an Avaya S8300 Media Server Between ICC and LSP Modes
Before going to the site
Perform the tasks in this section before going to the customer site.
Task Steps/Comments
1. Redesign networks. ●Assess the impact of the ICC to LSP
conversion on all voice and voice
messaging network nodes. Plan for any
necessary changes to network elements.
●In particular, collect the server
configuration information for the new LSP;
that is, host name and IP address, primary
controller IP address(es), DNS/DHCP IP
addresses (if used), UPS IP addresses (if
used), static routes data (if used), time
server data, modem return route data (if
supported by Avaya Services).
2. Create/update license
andauthenticationfiles
on the RFA web site.
●Go to http://rfa.avaya.com and follow the
steps in Converting between an ICC and
LSP (or a similar region-specific document
if the system is outside the U.S.) to create
new license and authentication files for the
LSP.
●If the new primary controller that will
support the LSP is being migrated to
Communication Manager 2.x, you need to
create a new license file for the primary
controller.
3. Obtain pre-upgrade
service pack, if
necessary.
If you are upgrading software from certain
releases of Communication Manager, you may
need to obtain a pre-upgrade service pack (see
Pre-upgrade service pack requirements on
page 10).
4. Obtain a replacement
S8300B Media Server,
if needed.
If you are upgrading an S8300A to software
release 2.1 or later, you will have to replace the
S8300A with an S8300B Media Server.
Issue 2 June 2005 9
5. Obtain post-upgrade
service pack file, if any. Go to http://support.avaya.com and click
Downloads to see if there is a service pack file
available for the Communication Manager
release to which you are upgrading. For
example, release 2.1, load 411.7. If there is a
service pack file available, download it and take
it to the site.
6. Obtain the
Communication
Manager 2.x software
CD and a USB
CD-ROM drive.
The steps to remaster the S8300 hard drive and
install the 2.x release of Communication
Manager software require the Server CD and an
external USB CD-ROM drive.
Task Steps/Comments
Converting an S8300 from ICC to LSP and upgrading Communication Manager from 1.x to 2.x
10 Converting an Avaya S8300 Media Server Between ICC and LSP Modes
Pre-upgrade service pack requirements
The upgrade may require a pre-upgrade service pack, depending on the release of Avaya
Communication Manager from which you are upgrading. Pre-upgrade service pack
requirements on page 10 describes when a service pack is required.
Table 1: Pre-upgrade service pack requirements
Software release of existing
media server Pre-upgrade service pack requirement
Release 1.0, 1.1.x, all other
1.x.x releases not listed below
(R011x.01.xxx.x)
On the Maintenance Web Interface, the pre-upgrade
service pack is not compatible; therefore, there is no
provision for Linux backup/restore. You must manually
record all configuration data for later reentry.
Release 1.2.x/1.3
(R011x.02.110.4)
(R011x.03.526.6)
You need the service pack that sets up the Linux backup/
restore feature on the Maintenance Web Interface. You
install the pre-upgrade service pack, then back up and
restore the system files. If you back up the files to the
customer’s network, you must minimally reconfigure the
media server to assign an IP address to the Ethernet port
connected to the customer’s network. Make sure you have
the configuration settings before going on site.
Release 1.3.1
(R011x.03.1.531.0)
(R011x.03.1.5xx.x)
You do not need the service pack. You can back up and
restore the system files without the service pack. If you
back up the files to the customer’s network, you must
minimally reconfigure the media server to assign an IP
address to the Ethernet port connected to the customer’s
network. Make sure you have the configuration settings
before going on site.