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  9. Avaya 1408 User manual

Avaya 1408 User manual

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Copyright 2025 Manuals.Online. All Rights Reserved.

For Sales & Service
Contact
p. 1300 651 350
e. [email protected]
w. www.candour.com.au
To download this booklet in printable format go
to: http://www.candour.com.au/
Telecommunications-Melbourne-
Brisbane/325/03/User-Guides.html
Avaya IP Office PBX System
Avaya
1408/
1416
User
Guide
Your ew 9504/9508 Digital Phone
Contents
F
eatures Summary ............................................................................... 3
Features in Detail ................................................................................. 4
Basic Use
Making a Call .................................................................................. 5
Receiving a Call ............................................................................... 5
Clearing an Active Call .................................................................... 5
Redial .............................................................................................. 5
Call Handling Keys
Hold ................................................................................................ 6
Transfer .......................................................................................... 6
Conference ..................................................................................... 7
Personal Voice Mail
To Retrieve Messages .................................................................... 8
To Record a Greeting...................................................................... 9
Soft Key Actions for Voice Mail ...................................................... 9
Contacts
Using Contacts Menu ..................................................................... 10
Adding Personal Contacts .............................................................. 11
Edit Your Personal Contacts ........................................................... 11
Advanced Features
Call Pick Up ..................................................................................... 12
Do ot Disturb ............................................................................... 12
Follow Me ....................................................................................... 13
Forwarding Calls ............................................................................. 13
Your ew 9504/9508 Digital Phone
Contact: 1300 651 350
15
Your ew 9504/9508 Digital Phone
Contact: 1300 651 350
14
Your ew 9504/9508 Digital Phone
Contact: 1300 651 350
3
Features Summary
1. Call/line Appearance or
Feature Buttons
2. Display
3. Message Lamp
4. Soft Key Labels
5. Soft Keys
6. OK
7. Exit Key
8. History Call Log
9. Contacts
10. Dialpad
11. Volume Control Keys
12. Mute Key
13. Headset Key
14. Speaker Key
15. Message Key
16. avigation Keys
Your ew 9504/9508 Digital Phone
Contact: 1300 651 350
4
Features In Detail
1. Call/Line Appearance or Feature
Buttons
Use to access incoming/outgoing lines
and programmed features. A red light
indicates the currently selected call
appearance.
2. Display
Shows the status for the call
appearances, information for a call,
information provided by the Avaya call
server, the Home screen, the Speed
Dial screen, the Call Log screen and the
Options screen
3. Message Lamp
This lamp is lit when a message has
arrived in your voice mailbox. When
you enable the Flash Message Lamp
option, this lamp flashes to alert you to
incoming calls.
4. So t Keys
Allow you to perform specific
functions. The functions available and
the corresponding soft key labels
change according to the screen
displayed.
To initially view so t key labels, press
any so t key.
5. Message Key
Use to retrieve personal messages
6. Navigation Keys
Use to move between screen pages, to
cycle through Call Log entries, Speed
Dial entries and to move the cursor
during data entry.
7. Call Handling Keys
For call handling activities. See Call
Handling Keys on pages 6 and 7 for
more information.
8. Dialpad
Standard 12 button pad that allows
you to dial telephone numbers.
9. Volume Control Keys
Use to adjust speaker, handset,
headset or ringer volume depending
on which component is un use.
10. Mute Key
Turns on/off the microphone in the
handset, headset or speakerphone.
When the Mute feature is active, the
associated light turns on and the
person at the other end of the call
cannot hear you. You will still be able
to hear them.
11. Headset Key
Use to activate a headset which is
connected to the 9504/9508 headset
jack. The light associated with this
button turns on when the headset is
active.
12. Speaker Key
Use to access the built in, two way
speakerphone. The light associated
with this button turns on when the
speakerphone is active.
13. Exit Key
Returns you to the first page of the
Home screen.
Your ew 9504/9508 Digital Phone
Contact: 1300 651 350
13
Follow Me
The Follow Me feature allows you to have any calls placed to your
extension forwarded to another extension automatically.
1. Press the Features soft key
2. Use the navigational buttons
to scroll down to Forward
menu.
3. Press the Select soft key or OK
4. Highlight Follow Me To and
press the Select Soft key
5. Press the Dir Soft key and use
the navigational buttons to
scroll down to the desired
extension.
6. To check the extension is the
correct one press the Details
soft key to display the
extension number.
7. Press the Select Soft Key
8. Press the Save Soft Key.
9. To clear the Follow Me to
directions repeat steps 1-4 on
your own extension and press
the Clear soft key. Then Press
the Save Soft Key.
Forwarding Calls
To forward your calls when your extension is either busy or there is no
answer:
1.
Press the Features soft key
2.
Use the navigation arrows to
scroll down to the Forward
menu
3.
Press the Select soft Key or
press OK.
4.
Scroll Down to either Forward
Unconditional or Forward
Busy/ o Answer menus.
5.
Press the Select soft key or
Press OK.
6.
.Use the navigational keys to
change the on/off label to your
preference.
7.
Scroll down to the call type
menu and use the navigational
keys to change your
preference on which type of
calls the forward applies to
8.
Scroll down to the Destination
menu and press the Edit soft
key.
9.
Key in the destination number
you wish your calls to be
forwarded to.
Your ew 9504/9508 Digital Phone
Contact: 1300 651 350
12
Advanced
Features
The Features soft key located on the right hand side allows the user to do
a number of functions
Pick Up
The pick up feature allows you to answer any other extension.
1.
Press the Features soft key
2.
Press the Select soft key or
OK
3.
To pick up any extension
press the Any soft key.
4.
To pick up a certain extension
press the Dir soft key and use
the navigation keys to scroll
down to the correct
extension.
5.
A short cut to pick up any
ringing extension is *30.
Do Not Disturb
To place your telephone on Do ot Disturb:
1. Press the Features soft key
2. Use the navigation arrows to
scroll down to the Call Settings
soft label.
3. Press the Select soft Key or
press OK.
4. With the Do ot Disturb
feature highlighted use the
left/right navigation arrows to
select On or Off
1. You can also provide
exceptions to the Do ot
disturb by selecting D D
Exceptions soft label and press
the Edit soft key.
2. Press the Dir Soft key to
choose which telephone
numbers will be exempt.
3. Use the navigational arrows to
scroll down to the names
required and press the Select
soft key.
4. Press the Add soft key and
repeat the process until all
exemptions are included.
5. Then press the Done soft key.
Your ew 9504/9508 Digital Phone
Contact: 1300 651 350
5
Making a Call
1. Lift handset.
2. Dial umber (no access code
required)
Or
1. Press (Speaker) or
(Headset).
2. Dial umber (no access code
required).
The Avaya PBX system doesn’t
require users to dial 0 for an
outside line, the PBX automatically
routes calls based on what is
dialed.
Receiving a call
When phone rings a Line
Appearance Key will flash slowly
green. Either:
1. Lift handset
Or
1. Press (Speaker) or
(Headset).
Or
1. Press Line Appearance Key
corresponding to the incoming
call (a, b or c).
Clearing an Active Call
Whilst in a conversation either:
Replace handset in cradle.
Or
Press (Speaker) or
(Headset).
Or
Press the drop soft key.
Redial
The redial feature provides a list of
recently dialed numbers and allows
you to search through the list using
the up & down navigation arrows.
1. Press the Redial soft key.
2. The number for the most
recent outgoing call in your
personal call log is listed in the
Display screen.
3. To list other recently dialed
numbers scroll down using the
navigation arrows.
4. When the desired number is
displayed press OK to call.