Avaya PARTNER Phone User manual

How to Use Your PARTNER Phone
•Moving or additions to current systems
•Voice and data wiring
•Employee training and programming
[e-mail]
www.businessphonespecialists.com
Idaho Falls 523-0006
Pocatello 232-2224
Jackson, WY 733-8700

Basic Phone Functions
Make a call
To make an outside call:
•Press Spkr, a line button or lift the handset.
oIf required, dial the outside line code, usually 9.
To make an inside call:
•Press either Intercom button.
•Lift the handset, if desired.
•Dial the extension.
Answer a call
To answer an outside or inside call:
•Press the button for the line you wish to answer, lift the handset or press Spkr.
To enable Hands-Free Answer on Intercom:
•Press Mic/HFAI which allows you to respond to voice-signaled (not ringing) intercom calls
without having to lift the handset or press any buttons.
Use the Hold feature
•Press Hold.
•To retrieve a call from hold, while on the handset or speaker, press the line button next the
winking Green Light (a call you put on hold) or the winking Red Light (a call you put on
hold at another extension).
Transfer a call to an extension
1. Press Transfr
2. Dial the extension number
3. Hang up.
Transfer a call to a voice mailbox
1. Press Feature 14
2. Dial the extension number
3. Hang up.
Make a conference call
While connected to the first party:
1. Press Conf
2. Press an idle intercom or line button.
3. Call the next party.
4. Press Conf again. Calls are now conferenced.
Repeat these steps to add up to a total of 2 outside and 2 inside connections.
Use your voice mailbox
To listen to your messages:
•Press Intercom 777.
To have voice mail answer your calls:
•Press “Do Not Disturb.”
Join a call in progress
A steady Red Light indicates a call in progress on another extension.
1. Press the button next to the Red Light.
2. Lift the handset or press Spkr.
Business Phone Specialists, Inc.
Idaho Falls 523-0006 Pocatello 232-2224 Jackson, WY 733-8700
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Sent calls to a covering extension
1. Press Feature 20.
2. Dial your extension.
3. Dial the covering extension.
To send calls to the covering extension as soon as they start to ring, press “Do Not Disturb.”
To cancel Call Coverage, follow steps 1-3 but dial your extension number in step 3.
Adjust the volume
•Adjust the ringer volume by pressing to increase or to decrease while the phone
is idle and the handset is in its cradle.
•Adjust the speaker volume (while using speaker) or handset volume (while using handset) by
pressing to increase or to decrease.
Adjust the display contrast
•Adjust display contrast by pressing *then to increase or to decrease.
Advanced Phone Functions
Use group calling
To make or transfer a call to all extensions in a Calling Group:
1. Press Intercom.
2. Lift the handset.
3. Dial 7and a group number (1-4)
To page all extensions in a Calling Group, follow steps 1 and 2, then dial *7and the group number.
Begin speaking after the beep.
Use group pickup
To answer a call at any extension in a Pickup Group:
1. Press Intercom.
2. Lift the handset.
3. Dial 66, then the group number (1-4).
Personalizing Your Phone
Program your phone
To program unused buttons to access frequently used system features, extensions and phone
numbers:
1. Press Feature 00.
2. Press the appropriate button.
3. Dial the dial-code features (see next panel for common features and dial-codes), phone
number or, for an inside extension, press Intercom and dial the extension.
4. To program another button, go back to step 2, or exit by pressing Feature 00.
Business Phone Specialists, Inc.
Idaho Falls 523-0006 Pocatello 232-2224 Jackson, WY 733-8700
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Feature Dial Codes
Account Code Entry
Feature 12+ account code + Feature 12
Background Music
Feature 19to turn on and off
Call Coverage
Feature 20+ your ext. + covering ext.
Call Follow Me
Feature 11+ your ext. + ext. where you want your calls to ring
Conference Drop
Feature 06
The last added outside party is dropped from a conference call.
Exclusive Hold
Feature 02
Last Number Redial
Feature 05
Message Light On/Off
To turn on: Feature 09+ ext.
To turn off: Feature 10+ ext.
Privacy
Feature 07
Recall
Feature 03
Save Number Redial
Feature 04before hanging up
To redial: Feature 04
Voice Cover
Feature 15
Voice Mailbox Access
Intercom 777
Voice Mail Transfer
Feature 14
Speed Dialing
System Speed Dial
Press Feature, then a three-digit code. (Codes are pre-set by your system administrator.)
Personal Speed Dial
To program your personal speed-dial codes:
1. Press Feature 00.
2. Press Feature and select a two-digit code between 80 and 99.
3. Dial the telephone number.
4. Repeat steps 2 and 3 for more numbers or, to exit, press Feature 00.
To use:
•Press Feature, then the two-digit code you selected.
Business Phone Specialists, Inc.
Idaho Falls 523-0006 Pocatello 232-2224 Jackson, WY 733-8700
Page 4 of 6

System Speed Dial Directory
Name
Code
Name
Code
Name
Code
600
634
668
601
635
669
602
636
670
603
637
671
604
638
672
605
639
673
606
640
674
607
641
675
608
642
676
609
643
677
610
644
678
611
645
679
612
646
680
613
647
681
614
648
682
615
649
683
616
650
684
617
651
685
618
652
686
619
653
687
620
654
688
621
655
689
622
656
690
623
657
691
624
658
692
625
659
693
626
660
694
627
661
695
628
662
696
629
663
697
630
664
698
631
665
699
632
666
633
667
Business Phone Specialists, Inc.
Idaho Falls 523-0006 Pocatello 232-2224 Jackson, WY 733-8700
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Personal Speed Dial Directory
Code
Name
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
System Extensions Directory
Name
Ext
Name
Ext
Business Phone Specialists, Inc.
Idaho Falls 523-0006 Pocatello 232-2224 Jackson, WY 733-8700
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