Avaya 4610 User manual

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Avaya 4610 Phone User Guide
1 Voice Message Light: When lit, indicates
you have a message waiting on your voice
messaging system.
2 Display Information displayed varies
according to the application/function currently
active. When the phone is idle, the top area
displays the current date and time; when
someone is calling you, the name/phone
number of that person displays there. The
display has eight lines (six lines of which are
devoted to the current application, one line
showing softkey labels for the current
application, and one line for Help and other
procedural messages) and four grayscale
colors used to indicate activity.
3 Line/Feature buttons
Twelve Line/Feature buttons provide both call
appearances (lines for incoming and outgoing
calls) and application-specific functionality.
Each line may display any of the icons shown
immediately below, depending on the current
state of the phone.
4 Softkeys
Used to navigate to, or initiate
application-specific actions, such as Call a
number, Cancel the current activity, Save
entered data, and Store a speed dial label.
5 Phone/Exit
Displays the Phone application main screen
or, if applicable, exits the current call
server-based feature and normalizes the
display.
6 Options
Displays the Options main screen, from which
display and application settings can be
updated.
7 Page Right/Left
Shifts from one page to another in the same
8 Speaker LED Indicator
Lights steadily when the Speakerphone is

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application, when the display presents the
“paging indicator” (◄ ►). These buttons
have no effect when the Paging Indicator is
not displayed.
active.
9 Speaker Accesses the Speakerphone
feature.
10 Headset LED Indicator
Lights steadily when the headset is active.
11 Headset
With a headset connected, changes audio
control from the handset or speaker to the
headset.
12 Mute LED Indicator
Lights steadily when the handset or headset
is muted.
13 Mute
Turns off the active Speakerphone, handset,
or headset microphone, to prevent the other
person from hearing you.
14 Volume Control
( ▲ ▼) Adjusts the handset, speaker, headset,
or ringer volume, depending on which item is in
use. As you increase or decrease the volume,
the top display area provides either a speaker,
headset, handset, or ringer icon to indicate for
which item you are adjusting volume, followed
by visual “volume meter” showing the volume
level.
15 Headset Jack Provides a port for
connecting a headset on
the underside of the phone.
16 Hold
Red button used to place a call on hold.
17 Transfer
Transfers a call to another phone.
18 Conference
Sets up conference calls with more than one
other person. With the phone on-hook, also
used to select a personal ringing pattern.
19 Drop
Drops the last person added to a Conference
call or ends the current call, if you are not on a
Conference call.
20 Redial
Redials the last number dialed from the phone
or displays a list of the last six numbers dialed
for selection, as set using the Options button
described in Chapter 6.
21 Numeric (Dialing) Pad
Standard 12 button pad for dialing phone
numbers.
22 Feature Key Expansion Unit
Connection Jack
Provides a port (on the underside of the
phone) for connecting the optional EU24
(Feature Key Expansion Unit), which provides
additional telephone Feature buttons.

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4610 VOICE TERMINAL INSTRUCTIONS
Call-Handling Features
Answer a Call
When a call arrives at your 4610 Digital Telephone, you hear a ringing tone and a
blinking bell icon appears on the associated call appearance. In addition, call
identification information is displayed.
To answer an incoming call, do one of the following:
If not active on another call, answer the call using your handset or speakerphone.
If active on a call already, place the active call on hold and then answer the
incoming call.
Make a Call
To make a call manually:

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1. Go off hook using the handset or speaker.
2. When you hear dial tone, enter the extension or telephone number using the
dial pad.
To have the 4610 telephone make a call automatically, do one of the following:
Press Redial to have the phone dial the last number that you dialed
Access the Call Log and initiate a call to a specific entry.
Access the Speed Dial List in your personal directory and initiate call to a specific
entry
Hold
To put call on hold, press red hold button. Call stays on hold until you can return
to it.
To return to held call, press the call appearance button of the held call.
Speakerphone
1. To make or answer call without lifting the handset, press Speaker button.
2. Place or answer the call.
3. Adjust the speaker volume if needed by pressing the volume control arrow
buttons
4. Press Speaker button again to end the call.
Transfer
1. While on a call, press the Transfer button
2. When you hear dial tone, dial the number to which you want to transfer the
call.
3. Do one of the following:
a. To transfer without announcing it, press the Transfer button again and
hang up. Transfer is complete.
b. To announce the call before transferring it, wait for the called party to
answer. Go to step 4.
4. When the called party answers, announce the call.
5. Press Transfer again and hang up to complete the transfer
Conference
The conference feature allows you to conference up to six parties (including yourself) on
a call.
To add another party to a call:
1. Press Conference button.
2. When you hear dial tone, dial the number of the person you want to add to a
call.
3. Wait for an answer
4. Press the Conference button again to add the new party to the call.
5. Repeat steps 1-4 for each party you want to conference in to the call.

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To add a held call to an active call:
1. Press Conference button
2. When you hear dial tone, press the call appearance button corresponding to
the held call.
3. Press Conference again.
To remove the last person added to the conference call:
1. Press the Drop button. The last person added to the conference call is
dropped from the call.
Selected Voice Features
Send All Calls
1. Press the send call button (while on-hook). All calls will be sent to your cover
path.
2. To cancel, press the send call button again.
Call Forwarding All Calls (*2)
1. Press the call forward button.
2. When you hear dial tone, dial the extension or outside number where calls
will be sent temporally.
3. When you hear confirmation tome, hang up.
4. Press the button again to cancel, (#2).
Call Park
This feature allows you to put call on hold at your extension for retrieval from any
extension.
1. Press the Transfer button then the Call Park button (*6).
2. Hang up.
To retrieve a parked call from another extension:
1. Pick up handset or press Speaker
2. Dial the Answer Back feature code of #6
3. When you hear dial tone, dial the extension at which you parked the call
Directory
1. Press the Directory button
2. Key in the selected name with the dial pad keys: last name, first name
3. Press the Next button for each successive directory name you wish to see.
4. When ready to exit the directory, press the Exit button.
To place a call to the name shown on the display:
1. Pickup the handset or press the Speaker button
2. While the name is shown, press Exit button and then dial the number using
the dial pad or press Make Call.

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Phone Options
To access the personal Options application:
Step 1 is to press the Options button located to the right of and below the
softkeys
To select an option, press the Feature button for the desired option
To return to the Home screen, press the Phone/Exit button.
Redial
The redial option provides two redial choices:
Automatically redial the last number called or
Display a list of the last 6 numbers called, allowing you to choose the number to
be redialed
Phone Screen upon Answer/Calling
When either option is set to Yes, the Phone screen appears in the display area when
you answer a call, regardless of the screen you were working with at that time. You will
lose any unsaved work in progress on the screen (for example-labeling a speed dial
button).
Display Call Timers
The phone has the option to display 2 types of call timers:
The Call Timer display provides elapsed time you are connected on a call.
The Hold Timer display provides elapsed time call has been on hold.
Message Display Rate
The call server may, though rare, send messages that are longer than the display area.
If this occurs, first part message is sent then characters scroll to the left for remaining
characters to display. The default rate is set to slow.
Personal Ringing
Your 4610 has 8 ringing pattern options.
1. To hear a ring pattern, press the Feature button of any numbered pattern.
2. Save the setting of the one you want by pressing the Save softkey.
Contrast Control
1. Select the Contrast Control option.
2. To brighten the contrast, press the right arrow softkey until you reach the
desired contrast level. To dim, press the left arrow.
3. Press the Save softkey to save the contrast level.
Speed Dial /Personal Directory

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Adding Speed Dial Entries
You can store up to 108 personal speed dial entries.
To add speed dial entries to your personal directory.
1. From the Home screen, Press the SpDial softkey.
2. Press the Add softkey.
3. Using the dial pad, enter the name for your speed dial entry. You can enter
up to 10 characters. By default, the first letter you enter appears in uppercase
and the following characters appear in lowercase.
Note: You can use the Case softkey switch between uppercase and
lowercase. You can use the Space key to insert a space between first and
last names. After you enter a space, the next character will be an uppercase
letter, and the following characters will appear in lowercase.
4. When you are done, press the feature button to the left of the Number field to
advance to that field.
5. Using dial pad, enter the telephone number. Don’t forget to enter “9” or “8” for
an outside line.
6. Press Save softkey to add the information. (Press Cancel softkey to exit
without saving.)
7. Repeat steps 2-6 for additional entries.
8. To exit the speed dial application, press the Phone/Exit button to return to the
Home page.
Note: The Name/Number entry is added to Speed Dial list in alphabetical order
by Name.
Making Calls from a Speed Dial
1. From the Home screen. Press the SpDial softkey.
2. Press the feature button for the entry you want to call. ( Use the Left/Right
arrow keys to cycle to other pages)
Editing Speed Dial Entries
1. From the Home screen, press the SpDial softkey.
2. Press the Edit softkey.
3. Press the feature button corresponding to the entry you want to edit.
Note: To move to the end of any text displayed on the Name line, press the
button to the right of the line. To move to the beginning of any text, press the
button to the left of the line. Press the feature button to the right of Insert
Mode so that you can backspace without erasing characters during text entry.
4. Using dial pad, edit the Name.
5. When finished, press feature button to the left of the Number field.
6. Using dial pad, edit the number.
7. When done with changes, press Save softkey.
Deleting Speed Dial Entries

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1. From Home screen, press the SpDial softkey
2. Press Delete softkey.
3. Press feature button corresponding to entry to be deleted.
4. The” Delete this entry? “prompt is displayed. Press Yes softkey to delete.
Call Logging Application
Viewing the Call Log
1. From the Home screen, press the Log softkey.
2. The Missed Call Log Main screen displays the Caller’s name, number, and
time/date of the first 6 unanswered calls.
3. Choose one of the following options:
Press left/right buttons to review the next/last 6 calls
Press Outgo softkey to review outgoing calls you made
Press InAns softkey to review calls you received and answered
Press Missed softkey to review missed calls.
Press the Line/Feature button to the left or right of an entry to see detailed
information about a call
Saving a Call Log Entry to Your Speed Dial List
1. From the Home screen, press the Log softkey.
2. Choose the log that holds the correct number for which you wish to make a
speed dial (Missed, Outgo, InAns)
3. When you locate entry to be saved, press the button corresponding to the
entry.
4. Press the Add to SD softkey
5. Do one of the following;
a. To save entry as shown, press the Save softkey.
b. To edit, press the button to the left of the Number line twice. Then,
make your changes. When you are done entering changes, press the
Save softkey.