AVer CAM570 User manual

CAM570
Conference Camera
Quick Start Guide|安裝指南
安装指南|取扱説明書
빠른 가이드|Mode d'emploi
Manual de instrucciones|Краткое
руководство

English ...................................................................................................... 1
繁體中文 ................................................................................................. 11
简体中文 ................................................................................................. 20
日本語 ..................................................................................................... 29
한국어 ..................................................................................................... 38
Français .................................................................................................. 47
Español ................................................................................................... 56
Pусский .................................................................................................. 65

English-1
Package Contents
Camera Unit
Remote Control /
AAA Batteries**
Power Adapter
& Power Cord*
USB 3.0 Type-B to
Type-A Cable (3m)
Mini DIN9 to Mini DIN8
RS232 Adapter Cable
HDMI Cable (3m)
Wall Mount Kit
Screws for Mount
M4 x8mm (x2)
Tripod Screw
Drilling Paper
QR Code Card
1/4”-20 L=7.5mm (x2)
P/N: 303AU340-AGR
46.00[1.81]
51.00[2.01]
Ø5.50[Ø0.22]
* The power cord will vary depending on the standard power outlet of the country where it is sold.
** AAA batteries are only provided for USA.
Optional Accessories
USB 2.0 Type-B to
Type-A Cable (5m)
Mini DIN8 to D-Sub9
Cable
Foldable TV
mount
USB 3.1
Extender
10m/20m/30m
Ceiling Mount**
* Optional Accessories will vary depending on the country where it is sold.
** This is a dual lens camera and doesn’t support upside down installation. To mount on ceiling, please
purchase ceiling mount kit from AVer.

English-2
Overview
1
Optical Zoom Lens
7
Audio Input Port
2
IR Sensor
8
HDMI Port***
3
Status LED
9
USB 3.1 Type B Port
4
AI Lens*
10
RS232 In/Out Port
5
6
Built-in Microphone Array****
PoE Port**
11
12
DC 12V Power Jack
Kensington Lock
* AI Lens:
Users can see AI lens preview image in PTZApp 2, IP webpage or HDMI out to check camera
installation location.
AI lens is used to detect participants within its 95 degree field of view to trigger optical zoom lens to
track people in the room. Please don’t put the camera on table because the AI lens view will be blocked.
The suggested installation height is at least 1.5m.
** Power over Ethernet (PoE) is compatible with IEEE 802.3AT/802.3AF. Please use CAT 5e FTP cable
(not included.)
*** HDMI out streaming supports picture in picture (PIP) function. For more details, please refer to
user’s manual.
**** The built-in microphone array is designed for Audio Tracking detection, which cannot be used as an
audio input source for video conference.

English-3
LED Indicator
Solid blue: Power on
Solid red: Start-up
Solid orange: Only power cable connected
Solid blue: Video on
Solid white: USB cable is connected but camera doesn’t have any streaming out
Flash orange: Manually update FW
Gesture control
Blue light blinks for 2 seconds: Successfully wake up gesture control function by any
valid gesture command
Blue light blinks for 4 seconds: Camera recognizes a valid gesture command and
start to action.
[Note] The default of gesture control is off. Please enable it via PTZApp 2 or IP web
page. The effective distance is up to 5-meter away from the camera.
Installation
1. Connect the camera to the power outlet.
Power cord
2. Connect the necessary cables.
[Notes]
 Secure the USB and RS-232 cables with
attached screws.
 Make sure the cable is well connected to
the connector on the camera before
securing the cable.

English-4
3. Connect the camera to the computer/laptop.
[Notes]
 Use the USB 3.0 cable included in the
package.
 CAM570 has the USB 3.1 port which is
USB 2.0 compatible.
Maximum resolution/fps for USB 2.0 and
USB 3.1 port are shown below.
USB cable
USB 2.0
USB 3.1
HDMI
YUV
M-JPEG
YUV
M-JPEG
- 640x480 or less
resolution, up to
30fps
- 720p, up to 10fps
- 1080p/60fps
- Up to 1080p/30fps
- 720p/60fps
- Up to 4k/30fps
- 1080p/60fps
- 1080p/60fps
- 1080p/30fps
4. AI lens is used to detect participants within its 95
degree field of view to trigger optical zoom lens
to track people in the room. Please don’t put the
camera on table because the AI lens view will be
blocked. The suggested installation height is at
least 1.5m.
5. Connect the Ethernet cable for IP streaming
and remote camera control.
[Note]
 To ensure stability of IP video streaming,
please use CAT 5e FTP cable.
6. Connect an HDMI cable to a TV monitor to
have instant live video.
[Notes]
 HDMI port only supports 1080p resolution.
 If you select RTSP/RTMP resolution up to
4k resolution, the HDMI out streaming will
be disabled.
Switch / PoE Switch Monitor/TV
HDMI cable
Ethernet cable
(Not included)

English-5
Remote Control
AAA Batteries (required)
*Not supported for CAM570
 Preset ( ): The Preset button on the
remote serves 2 functions.
To Save a Preset - Move camera to desired
position. Press and hold the preset button until
you receive the save message on the screen.
Select preset position button 0-9 to store the
current camera position. Repeat steps if
needed.
To Load a Preset - Press the preset button
and preset position button 0-9 to load a saved
camera position. Repeat steps if needed.
 Press and hold the number button “ ” for 1
second to turn on or off the WDR function.
[Note] WDR function is suggested to be used
in high contrast background environment to
enhance the dark area. The frame rate will
drop to 30fps or lower. If the light condition is
normal, this function will cause image blur.
 Press and hold the number button “ ” for 1
second to turn on or off the SmartFrame
function.
 Press and hold the number button “ ”
for 1 second to enable or disable RTMP
streaming function.
 Press and hold the number button “ ”
for 1 second to force camera to enter
sleep mode. This will end any video
streaming. To wake up the camera, press
the button or any directional button for 1
second. This mode is not functional while
USB streaming is on.
 Camera Select ( ): One
remote control can control up to three
AVer USB cameras. To bind cameras,
please use PTZApp 2 or access IP web
page to set it up.If you don’t’ do any
binding setting, no matter which number
you press, you can control all the AVer
USB camera around you.
 SmartFrame ( ): Press for 1~2
second to switch the SmartFrame
function among Manual Frame/Auto
Frame/Preset Framing/Audio
Tracking/Presentation modes. A message
(as figures shown) will display on the
screen to indicate the mode while using
HDMI out function.
[Note] SmartFrame deploys face and body
detection technology. People wearing
masks and side facial profiles can still be
detected. The maximum detection distance
is 7-10 meters away from the camera.
Set up preset points in advance (Only for
Preset point 1-9. Preset 0 is for home
position).

English-6
Wall Mount Installation
1. Use the drilling paper included in the package to drill the holes in the wall where the user wants
to mount the camera.
2. Use the screws (not included) to secure the L-mount bracket
A
on the wall.
[Note] For cement wall: M4 x20mm self-tapping screws (x4) + Plastic conical anchor
For wooden wall: M4 x20mm self-tapping screws (x4)
3. Then, assemble the L-mount brackets
A
+
B
with 2 screws (M4 x8mm, included in the
package).
4. After assembling the L-mount brackets, use the screws (not included) to secure the lower part of
L-mount brackets on the wall.
[Note] For cement wall: M4 x20mm self-tapping screws (x2) + Plastic conical anchor
For wooden wall: M4 x20mm self-tapping screws (x2)
5. Pass the cables through the hole on the L-mount brackets and connect the cables to
corresponding connection ports.
6. Use the remaining screws (1/4”-20 L=7.5mm, included in the package) to secure the camera on
the L-mount brackets.

English-7
Making a Video Call
A computer is required to use this device.
1. Open your video collaboration application such as Zoom, Microsoft® Teams, Skype for Business,
Skype, Google Meet, Intel® Unite™, RingCentral, BlueJeans, V-Cube, LiveOn, CyberLink U
Meeting®, TrueConf, Adobe Connect, Cisco WebEx®, Fuze, GoToMeeting™, Microsoft® Lync™,
Vidyo, vMix, WebRTC, Wirecast, XSplit.
2. Set the CAM570 as your primary camera device in your application (Please consult your
application setup guide for details).
3. Ready to make a video call.
[Note] CAM570 is a Plug-n-Play Conference Camera. The system requires no special drivers. For
advanced setting and firmware update, please download PTZApp 2.
Making a Connection through the Browser
CAM570 has an Ethernet port for IP streaming and allows administrators to remotely control and set up
the camera via an internet access. Moreover, CAM570 also supports RTSP and RTMP functions. For
more details, please refer to the user’s manual or contact our technical support.
1. Make sure the CAM570 has an internet access connection.
2. Launch PTZApp 2* ( ) and connect CAM570 to PC with USB cable.
3. The camera default IP address is 192.168.1.168. Click pencil icon ( ) to edit IP address**.

English-8
4. Click weblink icon ( ) to launch Chrome page. Please enter the password (default password is
aver4321).
[Note] The browser supports:
 Chrome: version 76.x or above  Firefox: version 69 or above  IE: Doesn’t support
5. After editing IP address, user can access web settings of the camera with only Ethernet cable
connection. Unplug the USB cable.
6. The main web screen is displayed as below.
* In PTZApp 2, user can change the IP address setting of CAM570, configure the parameters of the
camera, set up AI tracking functions and some advanced image settings, pan, tilt, and zoom the
camera. Please refer to the user manual for details.
Please go to https://www.aver.com/download-center (Headquarters),
https://www.avereurope.com/download-center (Europe), or
https://www.averusa.com/business/support (USA) to download the PTZApp 2. After downloading,
double-click on the file and follow the on-screen instructions to complete the installation.
After installing the PTZApp 2, double-click on the PTZApp 2 icon to run the application.
** To support IP address changes in groups, user can download AVer IP Finder app.
1. Download the IP Finder from https://www.aver.com/download-center (Headquarters),
https://www.avereurope.com/download-center (Europe), or
https://www.averusa.com/business/support (USA).
2. Run the IP Finder.
3. Click “Search”, and all available devices will be listed on the screen.
Logout

FEDERAL COMMUNICATIONS COMMISSION
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radiofrequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Warning:
This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la
classe A est conforme à la norme NMB-003 du Canada.
Caution:
Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According
to the Instructions.
COPYRIGHT
© 2022 AVer Information Inc. All rights reserved. | July 15, 2022
The information contained in this documentation is subject to change without notice.
English-9

English-10
More Help
For FAQs, technical support, software and user manual download, please visit:
Headquarters
Download Center: https://www.aver.com/download-center
Technical Support: https://www.aver.com/technical-support
USA Branch office
Download Center: https://www.averusa.com/business/support/
Technical Support: https://averusa.force.com/support/s/contactsupport
Europe Branch office
Download Center: https://www.avereurope.com/download-center
Technical Support: https://www.avereurope.com/technical-support
Contact Information
Headquarters
AVer Information Inc.
https://www.aver.com
8F, No.157, Da-An Rd., Tucheng Dist., New Taipei City 23673, Taiwan
Tel: [phone]
USA Branch office
AVer Information Inc., Americas
https://www.averusa.com
668 Mission Ct., Fremont, CA 94539, USA
Tel: [phone]
Toll-free: [phone]
Technical support: [e-mail]
Europe Branch office
AVer Information Europe B.V.
https://www.avereurope.com
Westblaak 134, 3012 KM, Rotterdam, The Netherlands
Tel: [phone]
Technical support: [e-mail]
Japan Branch Office
アバー・インフォメーション株式会社
https://jp.aver.com
〒160-0023 日本東京都新宿区西新宿 3-2-26 立花新宿ビル 7 階
Tel: [phone]
テクニカル・サポート: [e-mail]
Vietnam Branch Office
Công ty TNHH AVer Information (Việt Nam)
Tầng 5, 596 Nguyễn Đình Chiểu, P.3, Quận 3, Thành phố Hồ Chí Minh 700000, Việt Nam
Tel: [phone]

繁體中文-11
包裝內容物
攝影機本體
遙控器 / AAA 電池**
電源變壓器及
電源線*
USB 3.0 Type-B 轉
Type-A 轉接線(3 米)
RS232 線
(mini DIN 9 轉mini DIN 8)
HDMI 傳輸線 (3m)
壁掛安裝套件
壁掛螺絲
M4 x8mm (x2)
三腳架螺絲
壁掛鑽孔紙
QR 碼卡
1/4”-20
L=7.5mm (x2)
P/N: 303AU340-AGR
46.00[1.81]
51.00[2.01]
Ø5.50[Ø0.22]
*電源線會因銷售國家的標準電源插座而有所不同。
** AAA 電池僅供美國。
選購配件
USB 2.0 Type-B 轉
Type-A 連接線(5 米)
mini DIN8 轉
D-Sub9 轉接線
折疊式電視支架
USB 3.1 延長線
10 m/20 m/30 m
吊頂式安裝**
*選購配件會因銷售國家而有所不同。
**請勿顛倒安裝本款雙鏡頭攝影機。如需吊頂式安裝，請向 AVer 洽購相關套件。

繁體中文-12
產品介紹
1
光學變焦鏡頭
7
音訊輸入埠
2
IR 感測器
8
HDMI 埠***
3
狀態指示燈
9
USB 3.1 Type B 連接埠
4
人工智慧鏡頭*
10
RS232 輸入/輸出連接埠
5
6
內建麥克風陣列****
PoE 連接埠**
11
12
DC 12V 電源插孔
Kensington 防盜孔
*人工智慧鏡頭：
使用者可在 PTZApp 2、IP 網頁或HDMI 輸出中檢視 AI 鏡頭預覽影像，以檢查攝影機安裝位置。
AI 鏡頭可偵測 95 度視野內的人員，並觸發光學變焦鏡頭，以追蹤室內人員。請勿將攝影機擺在桌上，
以免妨礙 AI 鏡頭的視野。建議安裝高度至少為 1.5 公尺。
** Ethernet 供電(PoE)，與 IEEE 802.3AT/802.3AF 相容。請使用 CAT 5e FTP 纜線(未含)。
*** HDMI 輸出串流支援圖中圖 (PIP) 功能。有關更多詳細資訊，請參閱使用者手冊。
**** 內建麥克風陣列專為 Audio Tracking 而設計，無法做為視訊會議的音源輸入使用。

繁體中文-13
LED 指示燈
藍燈恆亮：開機
紅燈恆亮：啟動
橙燈恆亮：僅連接電源線
藍燈恆亮：開啟視訊
白燈恆亮：已連接 USB 傳輸線，但攝影機無任何串流訊號輸出
橙燈閃爍：手動更新韌體
手勢控制
藍燈閃爍 2秒：透過有效的手勢命令成功喚醒手勢控制功能
藍燈閃爍 4秒：攝影機辨識到有效的手勢命令並開始操作。
[注意]：手勢控制功能預設為停用。請透過 PTZApp 2 或IP 網頁啟用。有效距離為距
離攝影機 5公尺。
設備連接
1. 將攝影機連接至電源插座。
電源線
2. 連接必要的纜線。
[注意]
請用隨附的螺絲固定 USB 和RS232 纜線。
固定纜線之前，請確保纜線已正確連接到
攝影機上的連接埠。

繁體中文-14
3. 將攝影機連接到電腦/筆記型電腦。
[注意]
 請使用包裝中隨附的 USB 3.0連接線。
 CAM570 具有 USB 3.1 連接埠，可與 USB
2.0 相容。
USB 2.0 和USB 3.1 連接埠的最大解析度
/fps 如下所示。
USB 連接線
USB 2.0
USB 3.1
HDMI
YUV
M-JPEG
YUV
M-JPEG
- 640x480 或更低解
析度，最高 30fps
- 720p，最高 10fps
- 1080p/60fps
- 最高達 1080p/30fps
- 720p/60fps
- 最高達 4k/30fps
- 1080p/60fps
- 1080p/60fps
- 1080p/30fps
4. AI 鏡頭可偵測 95 度視野內的人員，並觸發光學變
焦鏡頭，以追蹤室內人員。請勿將攝影機擺在桌
上，以免妨礙 AI 鏡頭的視野。建議安裝高度至少
為1.5 公尺。
5. 連接乙太網路纜線以進行 IP 串流傳輸和遠端鏡頭
控制。
[注意]
 為確保 IP 視訊串流的穩定性，請使用 CAT 5e
FTP 纜線。
6. 將HDMI 傳輸線連接至電視螢幕，以取得即時直
播視訊。
[注意]
 HDMI 埠僅支援 1080p 解析度。
 若您所選擇的 RTSP/RTMP 解析度達 4k 解析
度，則 HDMI 輸出串流功能將停用。
交換機 / PoE 交換機 螢幕/電視
HDMI 傳輸線
乙太網路纜線
(未含)

繁體中文-15
遙控器
AAA 電池(必要)
* CAM570 不支援
預設( )：遙控器上的預設按鈕具有兩種功
能。
儲存預設-將鏡頭移至所需位置。按住預設按
鈕，直到在螢幕上看到儲存訊息。選擇預設位
置按鈕 0-9 來儲存當前鏡頭位置。如果需要，
請重複步驟。
載入預設-按預設按鈕和預設位置按鈕 0-9 來載
入已儲存的鏡頭位置。如果需要，請重複步驟。
按住數字按鈕「 」1秒鐘以開啟或關閉 WDR
功能。
[註] 在高對比度背景環境下，建議使用 WDR
功能，以增強暗場。此時畫面速率將降至 30fps
或更低。若光線條件正常，則此功能將導致影
像模糊。
按住數字按鈕「 」1秒鐘以開啟或關閉智慧
對焦功能。
按住數字按鈕「 」1秒鐘以啟用或停用
RTMP 串流功能。
按住數字按鈕「 」1秒鐘，以強制相機
進入睡眠模式。 它將切斷所有視頻流。 要
喚醒它，請再次按按鈕 1秒鐘或按方向按
鈕。此僅適用於網路串流存取，若此時有
開啟 USB 影像串流則此熱鍵無作用。
鏡頭選擇( )：一個遙控器最多可
控制三台 AVer USB 攝影機。若要綁定攝
影機，請使用 PTZApp 2 或至 IP 網頁進行
設定。若未設定任何綁定，則不管按下哪個
號碼，都可以控制附近所有的 AVer USB 攝
影機。
智慧對焦( )：長按 1至2秒可切換
SmartFrame 功能，於手動智能框圖/自動
智能框圖/預設點框選/跟追發言者/簡報模
式之間進行切換。螢幕上將出現一則訊息
(請見下圖，僅出現於使用 HDMI 輸出功能
時)以告知當前模式。
[注意] SmartFrame 具備臉部和人形偵測
技術。戴口罩或僅能看到臉部側面輪廓的人
仍可被偵測到。最大偵測距離為距離攝影機
7-10 公尺。
請事先設定預設點區域再啟動 Preset
Framing 功能。僅能設定預設點 1-9。預設
點0是Home 的位置。

繁體中文-16
壁掛安裝
1. 使用包裝中隨附的鑽孔紙在使用者要安裝鏡頭的牆壁上鑽孔。
2. 使用螺絲(未含)將L型安裝支架
A
固定在牆上。
[注意] 對於水泥牆：M4 x 20 mm 自攻螺絲(x4)+塑膠錐形錨
對於木牆：M4 x 20 mm 自攻螺絲(x4)
3. 然後，用 2個螺絲(M4 x 8 mm，內含在包裝中)組裝 L型安裝支架
A
+
B
。
4. 完成組裝 L型安裝支架後，使用螺絲(未含)將L型安裝支架的下部固定在牆上。
[注意] 對於水泥牆：M4 x 20 mm 自攻螺絲(x2)+塑膠錐形錨
對於木牆：M4 x 20 mm 自攻螺絲(x2)
5. 將纜線穿過 L型安裝支架上的孔，然後將纜線連接到相應的連接埠。
6. 使用剩餘的螺絲 (1/4" - 20 L = 7.5 mm，內含在包裝中) 將鏡頭固定在 L型安裝支架上。

繁體中文-17
進行視訊通話
需要電腦才能使用此設備。
1. 開啟您的視訊協作應用程式，例如 Zoom、Microsoft®Teams、Skype for Business、Skype、Google
Meet、Intel®Unite、RingCentral、BlueJeans、V-Cube、LiveOn、CyberLink UMeeting®、
TrueConf、Adobe Connect、CiscoWebEx® 、Fuze、GoToMeeting、Microsoft®Lync、Vidyo、
vMix、WebRTC、Wirecast、XSplit。
2. 將CAM570 設定為應用程式的主鏡頭 (相關詳細訊息請參閱您的應用程式設定指南)。
3. 準備進行視訊通話。
[注意]CAM570 是即插即用的視訊會議鏡頭。該系統不需要特殊的驅動程式。有關進階設定和韌體更新，
請下載 PTZApp 2。
透過瀏覽器建立連線
CAM570 具備用於 IP 串流傳輸的乙太網路連接埠，並允許管理員透過網路進行遠端控制並設定鏡頭。此
外，CAM570 支援 RTSP 和RTMP 功能。有關更多詳細訊息，請參閱使用者手冊或聯繫我們的技術支援
服務。
1. 確保 CAM570 具有網路連線。
2. 啟動 PTZApp 2*( )，然後以 USB 纜線將 CAM570 連接到電腦。
3. 鏡頭的預設 IP 位址為 192.168.1.168。點擊鉛筆圖示( )編輯 IP 位址**。

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4. 點擊網路連線圖示( )以啟動 Chrome 頁面。請輸入密碼(預設密碼為 aver4321)。
[注意] 瀏覽器支援：
Chrome：76.x版本或以上 Firefox：69 版本或以上 IE：不支援
5. 編輯 IP 位址後，使用者只能透過乙太網路纜線連接進入鏡頭的網頁設定。拔下 USB 纜線。
6. 主網頁畫面顯示如下。
*在PTZApp 2 中，使用者可以更改 CAM570 的IP 位址設定、配置鏡頭參數、設定 AI 追蹤功能和某些
進階畫面設定，以及鏡頭平移、傾斜和縮放等。詳細說明請參見使用手冊。
請連結網址：https://www.aver.com/download-center (總部及歐洲)
https://www.averusa.com/business/support (美國)下載 PTZApp 2。下載之後，請按兩下該檔案，然
後依照畫面上的指示操作完成安裝。
安裝 PTZApp 2 之後，請按兩下 PTZApp 2 圖示以執行應用程式。
**若要進行同時多台攝影機的 IP 位置變更，使用者可以下載 AVer IP Finder 應用程式。
1. 從https://www.aver.com/download-center (總部)
https://www.avereurope.com/download-center (歐洲)或
https://www.averusa.com/business/support (美國)下載IP Finder。
2. 執行IP Finder。
3. 點擊「搜尋」，螢幕上將列出所有可用設備。
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