Avid Technology Dock Manual

EUCON Networking Guidelines
Networking Setups for EUCON and Pro Tools Configurations
Network Basics and
Best Practices
S4/S6 Master Module
Network Ports
Avid Control
for iOS and Android
Single S4/S6 Systems
EuControl Configurations S4/S6 Configurations
+ Pro Tools | Carbon
+ Dock, S1, S3,
Artist Series
+ Pro Tools | MTRX or
MTRX Studio
+ Multiple
Workstations
+ Pro Tools | MTRX or
MTRX Studio
+ Pro Tools Satellites
Dual Operator
Systems
+ Multiple
Master Post Modules
+ Router for WAN,
Internet, KVM
Using Both S4/S6
Network Ports
Recommended
Routers
Note about
Default Routes
Introduction
Overview and
Terminology
Additional Information
WiFi for Avid Control
Troubleshooting
All Systems
Avid Support
Guide Part Number: 9329-66288-00 06/21

Introduction
This guide assumes you have a basic understanding of networking on both Mac and Windows. You need to understand the difference between static, self-and
dynamic (DHCP)-assigned IP addresses how to change these. If not, please seek help with the configurations and settings recommended in this guide.
Before proceeding, familiarize yourself with the following terminology and concepts.
S4/S6
Throughout this guide, S4/S6 refers to both Avid S4 and S6. Most diagrams of S6 also apply to S4, but be sure to note the following differences:
•S6 can connect to and control up to 8 EUCON-enabled workstations, while S4 can connect to up to 2.
•S4 and S6 support Dual Operator configurations.
•S4S6MasterModuleInstall must be downloaded and installed on the Master Module.
•WSControl software is installed on each workstation that you want to connect to S4/S6. Download the EUCON_WorkstationUnifiedInstaller, and within it choose the S4/S6 installation
option.
•One iOS or Android tablet running the Avid Control app can also be used with S4/S6. Install the app onto your tablet using the AppStore or GooglePlay. You must also install the same
version of EuControl software on the workstation in addition to WSControl.
EuControl
EuControl surfaces include the Avid Dock, S1, S3, Avid Control app for iOS and Android, and Artist Series (such as Artist Mix and Artist Control).
•EuControl software is installed on each workstation that you want to connect to the Dock, S1, S3, Control app, or Artist Series. Download the EUCON_WorkstationUnifiedInstaller, and
within it choose the S1/S3/Dock/Contro/Artist Series installation option.
•A second External Workstation can be connected to EuControl using the EUCON_WorkstationUnifiedInstaller to install the External Workstation option on the second workstation.

Introduction
Network Basics and Best Practices
Avid S4/S6 and EuControl devices are audio mixing control surfaces that require a fast and reliable connection to the controlled DAWs (Digital Audio Workstations). Ethernet was chosen
because of its performance, flexibility and easily available hardware. Although S4/S6 and EuControl use common protocols for networking, there are certain requirements above and beyond
those of a typical home or small office network.
•Running applications that use high bandwidth (such as AVB and IP Audio over Ethernet, Avid Nexis, and similar), open a large number of ports, or use QoS (Quality of Service) can affect
performance.
•Any temporary break in the Ethernet connection can cause the whole system to become unreliable and require a full reboot.
The best way to achieve optimal performance is to segregate network traffic among unique network connections, or NICs (see next).
NICs (Network Interface Controllers)
Computers with two Ethernet ports provide two NICs. Additional NICs can be added using USB-to-Ethernet adapters, network cards, and similar. Each NIC supports a separate independent
network/subnet.
When using EUCON control surfaces (including S4/S6, Dock, S1, S3, or Artist Series) in combination with Pro Tools | Carbon,
Pro Tools | MTRX or MTRX Studio units in Pro Tools systems, use one dedicated NIC for EUCON peripherals and connect all other network devices to one or more separate NICs. For example,
use dedicated NICs for MTRX Studio/DADman, Dante audio, local network, internet, and so on. Using separate NICs is especially important when streaming IP audio over Dante.
If your computer does not have enough hardware Ethernet ports, use Ethernet-to-Thunderbolt/USB (or similar) adapters. Note that for devices such as Pro Tools | Carbon, an AVB-compatible
adapter (or adapters) are required. For a list of qualified adapters and other requirements, see Pro Tools | Carbon Support and Compatibility.
Important!
Multiple networks need to be on different Subnets. For example, two separate ports on the Mac cannot have the same 192.168.1.x 255.255.255.0 addressing. The other port should be in the
192.168.2.x 255.255.255.0 range, or similarly unique.

EuControl Configurations
There are many different combinations of EuControl units that can be used simultaneously (see the Using EuControl Surfaces.pdf for more information on supported configurations).
Avid Control for iOS and Android
When the Avid Control app for iOS and Android is the only EuControl device being used, it can be connected to EuControl software running on your workstation using an ad-hoc Wi-Fi connection, or using a supported
hard-wired connection. If using a router, a hard-wired connection is required between it and your computer (wireless not supported). For suggestions, see Recommended Routers.
For more information about installing and connecting the Control app, as well as recommended cabling kits and solutions, see the Avid Control Guide.pdf. Also, be sure to check this article on our Knowledge Base for
troubleshooting, optimization, and configuration tips:
https://avid.secure.force.com/pkb/articles/faq/Avid-Control-Support
Avid Control using Wi-Fi Avid Control using Wi-Fi with a Router

EuControl Configurations
Dock, S1(s), S3, Avid Control, and Artist Series
Hardware EuControl surfaces require Ethernet connections to the computer.
Dock and Avid Control Dock, S1 or S3, and Multiple Avid Control Tablets
With a Dock and one Avid Control tablet, connect the Dock directly to the computer or to a router. With a Dock, one or more S1s (or a single S3) and two or more
tablets, connect the Dock and S1(s) to a router.

EuControl Configurations
Integrating a Pro Tools | Carbon
For best performance when integrating a Pro Tools |Carbon, Pro Tools | MTRX, or MTRX Studio, connect them directly to your computer using their own dedicated NIC.
Tip: Do not daisy-chain Ethernet connections between devices (though technically possible, daisy-chaining out of the second Network port
on Pro Tools | Carbon into a EuControl control surface is not supported at this time).
Dock, S1, Avid Control, and Pro Tools | Carbon
For more information about Pro Tools | Carbon, see the Pro Tools | Carbon.pdf (available for download from your Avid account).
For a list of qualified adapters and other requirements, see Pro Tools | Carbon Support and Compatibility.

EuControl Configurations
Integrating a Pro Tools | MTRX or MTRX Studio
For best performance when integrating a Pro Tools |Carbon, Pro Tools | MTRX, or MTRX Studio, connect them directly to your computer using their own dedicated NIC.
Dock, S1, Avid Control, and MTRX StudioDock, S1, Avid Control, and Pro Tools | MTRX
For Pro Tools | MTRX and MTRX Studio, see the MTRX FAQ article on our Knowledge Base, and download their user guides from your Avid account.

S4/S6 Master Module Network Ports
S4/S6 Master Module Network Ports
The Master Module provides two rear panel Network ports. Use the following guidelines to determine which of these port(s) you should use. Port recommendations vary depending on
the age/series of Master Module present in your system, and on the type of other network connections required for your workflow.
Original Master Module rear panel ports
Universal Master Module
These Master Modules, manufactured from April 2019 to the present and utilizing a newer
generation motherboard, are now included with all new S6 and S4 systems. Universal Master
Modules do not have any lettering “M40” or “M10” on the top panel next to the Soft Keys.
Universal Master Module rear panel ports
Original Master Module top panel lettering
Master Modules
There are two series of Master Modules that have been manufactured, referred to as “Original” and “Universal” Master Modules.
Original S6 Master Module
These Master Modules were manufactured prior to April 2019 and
included the original series of motherboard. Original Master Modules
also have “M40” or “M10” printed on the top panel, near the Soft Keys.

S4/S6 Master Module Network Ports
Recommended Master Module Network Ports
The recommended and easiest network setup is to use the Master Module’s internal DHCP server to connect the Master Module to the rest of the S4/S6system so the Master Module’s internal DHCP server
provides IP addresses to the other modules and workstations.
The network ports on Master Modules are pre-configured as follows, depending on the series of Master Module in use (note that you can easily reconfigure the Master Module network ports if desired):
•For single systems that include aUniversal Master Module, connect Port 2on the Master Module to the S4/S6internal switch.(For an example, see Single S4/S6with Universal Master Module).
•For single S6 systems that include an original Master Module, connect Port 1on the Master Module to the S6 internal switch, then use the S6 Network Settings to configure Port 1for the internal DHCP server.
(For an example, see Single S6 System with Original Master Module.)
•For Dual-Operator S6 (only) systems, Master Module port usage varies depending on the type of Master Module, the presence of Master Post Modules (if any), and the presence or absence of an external
router.(For examples, see Dual Operator Configurations.)
•For flexibility, especially with larger configurations, you can configure each port in the S4/S6Network Settings.
Connecting Other Networks and Devices
If you require your workstations to also be connected to aWAN/Internet, use the second network port on the workstations for that connection.For any high-bandwidth and/or critical network traffic such as IP
audio/Dante, establish and utilize additional NICs.
For larger, more complex systems you can use one of the recommended 3rd party routers (follow this link for alist of Recommended Routers)connecting it to the S4/S6switch and the S4/S6switch to the default
DHCP port on the Master Module (preconfigured as port 2on Universal Master Modules, or port 1on original Master Modules).
Important:Before integrating arouter be sure to read the Note about Default Routes.Most Routers do not allow you to disable the Default Route, so if running two networks (such as one for S4/S6EUCON and
one for WAN/Internet) you may have to configure the router to reserve some static IP addresses and set the Network Adapters in the Master Module and workstations with these, as described in
Connecting aDual Operator Console and the Master Modules to a WAN for IHSE KVM.

S4/S6 Configurations
Setting up the S4/S6 in the supported networking configurations is required for maximum reliability and performance. Avid tests the following systems and configurations.
Single Systems
Single S4/S6 with Universal Master Module Single S6 System with Original Master Module