Avigilon SDC User manual

SINGLE DOOR
CONTROLLER
Installation Guide
OP-CR-SDC
Some hardware may show the Openpath logo.

© 2023, Avigilon Corporation. AVIGILON, the AVIGILON logos, and AVIGILON ALTA are trademarks or
registered trademarks of Avigilon Corporation. Allegion, ENGAGE technology and Schlage are trademarks of
Allegion plc, its subsidiaries and/or affiliates in the United States and other countries. Safari is a trademark of
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respective owners.
This document has been compiled and published using product descriptions and specifications available at the
time of publication. The contents of this document and the specifications of the products discussed herein are
subject to change without notice. Avigilon Corporation reserves the right to make any such changes without
notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or
accuracy the information contained in this document; or (2) is responsible for your use of, or reliance on, the
information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential
damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
20231027-en
2

Revisions
Guide Description
Rev. 2.0 OP-CR-SDC updates: For more information on page7,Power requirements on page8,Mount on a
standard US 1-gang box on page9,SDC wiring configuration on page11,Wiring Avigilon readers
on page12,Appendix: Best practices - Wiring a REX to your Avigilon Alta access control system
on page24
Rev.1.8 Enable Static Cloud IP field: Add SDCs using Alta Control Center on page16,Disable the Static
Cloud IP connection on page18
Provision with Static Cloud IP field: Provision SDCs using Open Admin app on page19
Rev.1.7 Menu name and icon updates in the Alta Control Center
Embedded USB Smart Reader support: For more information on page7,Wiring Avigilon readers
on page12
European (EU) Alta Control Center: Add SDCs using Alta Control Center on page16
Revisions 3

Contents
Revisions 3
Contents 4
Before you start 6
Conducting site surveys 6
For more information 7
Installation 8
Network requirements 8
Power requirements 8
Selecting a backup battery 9
Mounting options 9
Mount on a standard US 1-gang box 9
Mount on wall 10
SDC wiring configuration 11
Wiring Avigilon readers 12
ACU and Wiegand reader wiring 12
Set up tamper alerts 13
Wiring fail-safe and fail-secure lock hardware 13
Voltage switches 13
Provisioning 15
Prerequisites 15
Status LEDs 15
Port LEDs 16
Add SDCs using Alta Control Center 16
Contents 4

Add multiple SDCs using Quick start option 17
Add one SDC 17
Disable the Static Cloud IP connection 18
Provision SDCs using Open Admin app 19
Test internet connection using Open Admin app 20
Configure network settings using Open Admin app 20
Change network settings 20
Set up Wi-Fi on the SDC 20
Troubleshooting 22
Status LED is red 22
Resetting SDCs 22
Soft reset 22
Hard reset 22
Legacy wiring 23
Appendix: Best practices - Wiring a REX to your Avigilon Alta access control system 24
Wiring REX in series with mag lock or other fail-safe hardware 24
Wiring REX with Video Reader Pro and Video Intercom Reader Pro 24
Regulatory 26
UL 294 26
FCC 26
RF RADIATION HAZARD WARNING 27
INDUSTRY CANADA NOTICE AND MARKING 27
Warnings 28
Electrical specifications 29
Contents 5

Before you start
This installation guide explains how to install and configure the Avigilon Single Door Controller (SDC) as part of
an Avigilon Alta access control system.
Conducting site surveys
Before installing Avigilon hardware, conduct a customer site survey to determine the following:
lThe number of entriesthat need to be configured (for example, doors, gates, and elevator floors)
lWhether you're using legacy wiring or new wiring
lThe electronic entry mechanisms, Request to Exit (REX) mechanisms, and door contact sensors that will
be used and their power requirements.
lWhether you're providing backup batteries for the Single Door Controller. See Selecting a backup battery
on page9.
lWhether you're supporting a legacy access control panel for mobile gateway.
Before you start 6

For more information
For hardware specifications, see the following datasheets.
Avigilon controller Avigilon Single Door Controller Datasheet (OP-CR-SDC)
Avigilon Smart Readers and
Pro Series Readers
Openpath Standard Smart Reader v2 Datasheet (OP-R2X-STND)
Openpath Mullion Smart Reader v2 Datasheet (OP-R2X-MULL)
Openpath Mullion and Standard Keypad Readers (OP-RKP-MULL,
OP-RKP-STND)
Openpath Embedded USB Smart Reader Datasheet (OP-R2X-EMBD)
Openpath Video Intercom Reader Pro Datasheet (OP-VID-PRO-INT)
Openpath Video Reader Pro Datasheet (OP-VID-PRO-RDR)
For additional product and support documentation, see:
lhelp.openpath.com
lAvigilon Alta Control Center Administrator Guide
lAvigilon Alta Access Control System Installation Guide
7

Installation
Network requirements
An Ethernet connection with DHCP can be used to connect the Avigilon SDC to the Local Area Network (LAN).
You may also need to configure firewall settings to communicate with the Avigilon Alta access control system,
which uses the following outbound ports:
lTCP port 443
lUDP port 123
Note: If using an external DNS server, the outbound UDP port 53 must also be open.
To support Wi-Fi unlocking from the mobile app, the inbound TCP port 443 of the SDC must be available from
within the LAN. Inbound port forwarding on the router, firewall, or NATdevice is not required.
The SDC also supports Wi-Fi connections. Refer to Configure network settings using Open Admin app on
page20.
Power requirements
The Avigilon SDC can be powered using Power-over-Ethernet (PoE or PoE+), and/or an external 12-24V supply.
The SDC will automatically switch to the higher voltage source if both PoE and an external source are
available. We recommend using a backup battery in case of power failures on the external 12-24V supply or the
PoE supply.
Supply Requirement PoE, PoE+, or external 12-24VDC
Note: When using an external supply, if 24V wet relay output is required a 24V
external supply must be used.
External Supply Rating 12V @ 2A min. or 24V @ 1A min.
Output Ratings Power Out can supply up to 100mA @ 12V or 50mA @ 24V
2 reader ports, max power output: 250mA @ 12V each
2 relays, max power output:
PoE: Max 3W combined output (250mA @ 12V, 125mA @ 24V)
PoE+: Max 9W combined output (750mA @ 12V, 375mA @ 24V)
Installation 8

Selecting a backup battery
While not required, a backup battery is recommended in case of power outages. For PoE power backup, refer to
the manufacturer's instructions for your PoE injector or switch. When using an external supply, 12V supplies
require one 12V backup battery. 24V supplies require two 12V batteries in series. The size of batterydepends
on your setup and how long you want to power the system.
Table 1 Example power requirements (24V)
Single Door Controller .3A
Smart Reader (2) 0.25A
Locking hardware (while engaged) 0.125A – 0.25A
Assuming an external 24V power supply, an SDC configured with two Avigilon readers and locking hardware
uses about 1.1 Amps. To keep the system running for 3 hours with all entries engaged, you need 1.1A x 3 hours
= 3.3 AH, so two 12V 4AH sealed lead acid (SLA) or gel cell batteries in series.
Mounting options
Install the Avigilon SDC on a single or double gang box, or on drywall.
Mount on a standard US 1-gang box
1. Use two 6-32 screws (a) to attach backplate (b) to gang box.
Recommended:Use the drywall screws (c) and anchors on drywall for added stability.
2. Snap on main housing (d) to backplate (b).
3. On the right side of the main housing (d), ensure that the two edge clips (h) fit into their respective
notches on the backplate (b).
4. Press firmly on the main housing (d) to snap into place.
5. Partially unscrew the pre-installed M4 set screw (e) to secure main housing (d) to backplate (b).
6. Use the cable slot (f) to hold cables while wiring.
7. Snap on front cover (g).
Note: For a double gang box, follow the directions above, using additional 6-32 screws.
Installation 9

Mount on wall
1. Use the provided drywall screws (c) and anchors (not shown) to attach backplate (b) to wall.
2. Snap on main housing (d) to backplate (b).
3. On the right side of the main housing (d), ensure that the two edge clips (h) fit into their respective
notches on the backplate (b).
4. Press firmly on the main housing (d) to snap into place.
5. Partially unscrew the pre-installed M4 set screw (e) to secure main housing (d) to backplate (b).
6. Use the cable slot (f) to hold cables while wiring. See SDC wiring configuration on the next page.
7. Snap on front cover (g).
Installation 10

SDC wiring configuration
Figure 1 Standard SDC wiring configuration
* SD card must not be removed unless instructed by Avigilon Alta Support.
** 24V locking hardware requires PoE or a 24V power supply.
*** For backup or if PoE not available. 12V @ 2A (min) or 24V @ 1A (min). 24V required if locking hardware
requires 24V.
Certified external power source (complies with LPS) must be used.
Installation 11

Wiring Avigilon readers
Avigilon readers and the SDC communicate via RS-485. The compatible wire types are listed in order of
preference which impacts distance.
lShielded Cat 6A (recommended; extra two pairs can be used for sensors)
lShielded Cat 6
lShielded RS-485 with 18-24 AWG (lower gauge, thicker wire is better)
lShielded Cat 5
lUnshielded Cat 6
lUnshielded Cat 5
lShielded 22/6
lUnshielded 22/6
Note: Use one twisted pair for GND and VIN (power) and one twisted pair for +B and -A (data).
ACU and Wiegand reader wiring
Pigtail color Short name Full name
Gray GND Ground (RTN)
Blue +B RS485-B
Violet -A RS485-A
Orange VIN +12V IN
Table 2 Connections from Avigilon ACU to Avigilon reader
Pigtail color Short name Full name
Red VO Wiegand Voltage
Black GND Wiegand RTN
Green WD0 Wiegand Data 0
White WD1 Wiegand Data 1
Brown LED Wiegand LED
Yellow BUZZER Wiegand Buzzer
Table 3 Connections to third-party Wiegand reader (optional)
Temperature must not exceed -22°F to 140°F (-30°C to 60°C).
Installation 12

Recommended maximum cable length: 300 ft (91 m) with CAT6 or 500 ft (152 m) if two wire pairs are used for
GND and VIN (power).
For shielded wiring: Connect one side of the drain wire (the shield around the wires) to the GND terminal on the
SDC. Both the shield and the GND wire can share the same GND terminal. Do not connect the other side of the
shield to anything.
For standard reader installation:We recommend that you install a 1-Gang 20 CU box in order to flush-mount
the reader. Alternatively, the reader may also be surface mountedwith the included back plate.
Note: For elevators, all relays and readers must be connected to the same SDC. If you need more than two
access controlled floors or readers, add the 16 I/O Elevator Board.
Warning: Always remove power from the SDC and locking hardware when wiring Avigilon readers and
other devices. Failure to do so can damage the SDC.
Set up tamper alerts
The front cover of the SDC has a built-in tamper sensor and will report tamper events when the cover is
removed. You can monitor tamper events using the Tamper Detector State Changed alert. Refer to How do I set
up alerts?
Wiring fail-safe and fail-secure lock hardware
Fail safe and fail secure are ways of configuring lock hardware:
lFail-safehardware
unlocks when power is interrupted or lost.
lFail-securehardware
locks when power is interrupted or lost.
For information about wiring third-party lock hardware, refer to vendor documentation.
Voltage switches
Warning: Remove the DC Input Power and PoE before changing the voltage of the relays.
To power locking hardware without an external supply (Wet Relay), select 12V or 24V, and connect locking
hardware to NO and GND for fail-secure locks, or NC and GND for fail-safe locks.
Installation 13

Figure 2 Wet Relay example
To use external power, select DRY and use NO or NC and C, and wire to external supply.
Figure 3 Dry Relay example
Installation 14

Provisioning
Provisioning the Avigilon SDC means registering it in the Alta Control Center and getting it up and running with
the latest firmware. You will need to re-provision in the case of a hard reset, see Resetting SDCs on page22.
Note: If you're provisioning SDCs for a customer account, the customer org needs to be created first.
Prerequisites
lMeet all Network requirements on page8.
lConnect the SDC to the internet via Ethernet.
lInstall the Open Admin app.
oiOS App Store
oGoogle Play™ Store
lIf using a laptop instead of the app, the laptop must be on the same network as the SDC. If you have a
VLAN, make sure the laptop is on the same VLAN as the SDC.
lIf using a laptop running Microsoft™ Windows or Linux®, you must download the iTunes app. The
provisioning process uses Bonjour software that comes with iTunes. Optionally, you can download
iTunes and use an archive utility to extract and install only the Bonjour MSI.
Status LEDs
The Status LED on the Avigilon SDC indicates the following.
Status LED Description
Solid white The SDC is provisioned and functioning normally.
Solid cyan The SDC is booting.
Solid yellow The SDC is restoring software. Appears when you turn on the SDC for the
first time.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Provisioning 15

Status LED Description
Blinking yellow The SDC is updating software. Appears when the SDC has been online for
less than 24 hours.
Solid blue Unprovisioned state. The SDC has finished booting and is ready for
provisioning.
Solid purple The SDC is connected to the Open Admin app.
Blinking purple The SDC is ready to connect to Open Admin app
Blinking red No internet. There is a problem with the internet connection. See
Troubleshooting on page22.
Solid red The SDC is in an error state. See Troubleshooting on page22.
Port LEDs
The Avigilon SDC has eight port LEDs and 2 power LEDs. The port LEDs indicating the following.
Port LED Description
Avigilon readers or Wiegand Readers Solid Normal operation
Blinking Error state
Sensors, including REX and Contact Sensors Solid Active
Blinking EOL shorted or cut
Lock hardware including relays Solid Relay is energized
Blinking Fault detection
Add SDCs using Alta Control Center
Before you can provision an Avigilon SDC using the Open Admin app, you must first create an SDC in the Alta
Control Center.
Provisioning 16

Add multiple SDCs using Quick start option
1. Go to control.openpath.com/loginand sign in. To access the European Alta Control Center, go to
control.eu.openpath.com/login.
2. Go to Administration >Quick start.
3. Enter a Site nameand any other relevant site information.
a. In Organization language, select the preferred language for the emails sent by the system.
b. Click Next.
4. Enter the number of controllers located at your site:
a. Enter names for the controllers.
b. In Controller type, select Single Door Controller (SDC).
c. If your SDC also connects to an expansion board, add the appropriate types in EXPANSION
BOARDS:
lOpenpath 4-Port Expansion
lOpenpath 8-Port Expansion
lOpenpath 16-Port Elevator
Tip: This configuration is most common with the Core Series Smart Hubs.
5. Enter the number of readers connected to the controllers. Enter their names and click Next.
6. Review your site details and click Confirm & Submit. It may take a few minutes for setup to complete.
Add one SDC
1. Go to Devices >ACUs.
2. To add a new SDC, click the button in the upper-right corner.
3. Enter a name for the SDC.
4. In Controller type, select Single Door Controller (SDC).
5. If your SDC also connects to an expansion board, add the appropriate types in EXPANSION BOARDS:
Provisioning 17

lOpenpath 4-Port Expansion
lOpenpath 8-Port Expansion
lOpenpath 16-Port Elevator
Tip: This configuration is most common with the Core Series Smart Hubs.
6. Optional. To connect your network to the Cloud using a static IP address and port on an allowlist, select
the Enable Static Cloud IP toggle. Default port is 443.
Note: An Enterprise plan is required to use Static Cloud IP. In addition, go to App marketplace and
ensure the Static Cloud IP app is installed. After the toggle is enabled in the Alta Control Center,
open the Open Admin app and select Provision with Static Cloud IP to provision the devices.
7. Click Save.
Figure 4 Create ACU
Disable the Static Cloud IP connection
If it is necessary to disable the Static Cloud IP connection:
Provisioning 18

lGo to the Edit ACU page, and deselect the Enable Static Cloud IP toggle.
Normal cloud operation resumes after the Static Cloud IP connection is disabled.
Provision SDCs using Open Admin app
1. If powering using PoE, plug in Ethernet. If powering with an external power supply, plug in Ethernet and
connect power to POWER IN.
The Status LED is solid cyan .
Figure 5 Status LED and SDC Admin button
2. In the Open Admin app, locate the org to which you're provisioning hardware, either on the list or using
search, and then tap on the org name.
3. Wait until the Status LED is solid blue and then press the Admin button (see below) on the SDC.
Note: SDC will disconnect from the Open Admin app after 5 minutes of inactivity. Press the Admin
button again to reset the timer.
4. When the Status LED is blinking purple , tap on the ACU ending in the last five digits of the serial
number in the Open Admin app.
5. When the Status LED changes to solid purple , tap Test Internet Connection and wait for a green
YESto appear before proceeding to the next step.
Note: This checks if the ACU or SDC can ping https://api.openpath.com/.
If this step fails, refer to Troubleshooting on page22.
6. If the internet connection test is successful, tap Provision Device in the app.
Provisioning 19

7. Tap the ACU Name that you want to provision to (this is the name of the SDC you created in the Alta
Control Center), and then tap Yesto proceed.
8. Optional. Tap Provision with Static Cloud IP, if the Static Cloud IP toggle is enabled in the Alta Control
Center.
9. When setup is complete, the Status LED will change to solid white .
Test internet connection using Open Admin app
In the Open Admin app, you can tap Test Internet Connection to check if the SDC can ping
https://api.openpath.com/health.
Configure network settings using Open Admin app
In the Open Admin app, you can configure network settings for the SDC. While wired Internet connections are
preferred, you can configure the SDC to use Wi-Fi instead. The default interface for the SDC is Ethernet/wired
connection. Ethernet and Wi-Fi connections can be DHCP (default) or can have a static IP address.
The SDC supports 2.4 GHz and 5 GHz Wi-Fi connections.
Change network settings
1. Connect to the SDC by pressing the Admin button again, if needed.
2. Tap on Network Settings.
3. Select Configure network manually.
4. Configure the network settings as needed. Set a static IP address or set a preferred DNS server.
5. Tap Saveon the top-right corner.
Set up Wi-Fi on the SDC
1. Connect to the SDC by pressing the Admin button again, if needed.
2. Tap on Network Settings.
3. Tap on Wi-Fi IP Settings.
4. Enable Default Interface.
Provisioning 20