Avigilon H4A-B1 User manual

Installation Guide
Avigilon™ H4 HD IP Camera Models:
H4A-B1, H4A-B2, H4A-B3, H4A-G-B1

Important Safety Information
This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future use.
The Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
lDo not use near water or expose to dripping or splashing.
lDo not place objects filled with liquids above the device.
lDo not expose to rain or moisture.
lFor indoor use only.
If used outdoors, an approved outdoor mounting adapter or enclosure is required. Consult with Avigilon
for more information.
lInstallation must be performed by qualified personnel only, and must conform to all local codes.
lThis product is intended to be supplied by a UL Listed Power Unit marked “Class2” or “LPS” or “Limited
Power Source” with output rated 12VDC or 24VAC, 8W min. or Power over Ethernet (PoE), rated 48VDC,
8W min.
lAny external power supply connected to this product may only be connected to another Avigilon product
of the same model series. External power connections must be properly insulated.
lDo not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury or damage to the camera.
lDo not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
lDo not subject the cables to excessive stress, heavy loads or pinching.
lDo not open or disassemble the device. There are no user serviceable parts.
lRefer all servicing to qualified personnel. Servicing may be required when the device has been damaged
(such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not operate
normally, or has been dropped.
lDo not use strong or abrasive detergents when cleaning the device body.
lUse only accessories recommended by Avigilon.
ii

lDo not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure may
cause permanent damage to the image sensor.
lUse only UL-listed mounting bracket suitable for the mounting surface and minimum 0.7 kg (1.6 lb) weight.
lUse of controls or adjustments or performance of procedures other than those specified in this document
may result in hazardous radiation exposure.
Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and the receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
lConsult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
iii

This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that
protects human health and the environment.
Legal Notices
©2016,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILONCONTROL CENTER,
and ACC are trademarks of Avigilon Corporation. Other product names mentioned herein may be the trademarks
of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this document
is not a disclaimer of ownership of the related trademark. Avigilon Corporation protects its innovations with
patents issued in the United States of America and other jurisdictions worldwide:
http://www.avigilon.com/patents. Unless stated explicitly and in writing, no license is granted with respect to any
copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its
licensors.
Disclaimer
This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the
information contained in this document; or (2) is responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages)
caused by reliance on the information presented herein.
Avigilon Corporation
http://www.avigilon.com
PDF-H4AB-A
Revision: 2 - EN
20160704
iv

Table of Contents
Overview 1
Front View 1
Rear View 2
Installation 4
Required Tools and Materials 4
Camera Package Contents 4
Installation Steps 4
Mounting the Camera 4
Connecting Cables 5
(Optional) Using the USB Wifi Adapter 5
Assigning an IP Address 5
Accessing the Live VideoStream 6
Aiming and Focusing the Camera 6
(Optional) Configuring SD Card Storage 6
Setting the Time 7
Configuring the Camera 7
For More Information 7
Cable Connections 8
Connecting External Power 8
Connecting to External Devices 8
Connecting to Microphones, Speakers and Video Monitors 9
LED Indicators 11
Resetting to Factory Default Settings 12
Setting the IP Address Using the ARP/Ping Method 13
Specifications 14
Limited Warranty and Technical Support 16
v

Overview
Front View
1. Camera mounts
Provides mounting points for the camera. Mounts accept 1/4”-20 UNC bolts commonly found on tripods
and mounting brackets.
2. Serial number tag
Device information, product serial number and part number label.
1 Overview

Rear View
1. I/O connector block
Provides connections to external input/output devices.
2. Audio/video connector
Accepts a mini-jack connector (3.5 mm).
3. Connection status LED
Provides information about camera operation. For more information, see LED Indicators on page11.
4. Link LED
Indicates if there is an active connection in the Ethernet port.
5. Ethernet port
Accepts an Ethernet connection to a network. Server communication and image data transmission occurs
over this connection. Also receives power when it is connected to a network that provides Power over
Ethernet.
6. Power connector block
Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only
required when Power over Ethernet is not available.
7. SD card slot
Rear View 2

Accepts an SD card for onboard storage.
Not available on H4 Edge Solution (ES) Cameras.
8. Micro USB port
Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wifi Adapter.
3 Rear View

Installation
Required Tools and Materials
lSmall slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using Power
over Ethernet.
lMounting bracket, enclosure or tripod.
Camera Package Contents
lAvigilon H4 HD IP Camera
Installation Steps
Complete the following steps to install the camera:
Mounting the Camera 4
Connecting Cables 5
(Optional) Using the USB Wifi Adapter 5
Assigning an IP Address 5
Accessing the Live VideoStream 6
Aiming and Focusing the Camera 6
(Optional) Configuring SD Card Storage 6
Setting the Time 7
Configuring the Camera 7
Mounting the Camera
Camera mounting points are provided on both the top and bottom of the camera body. Use these mounting
points to mount the camera on a bracket, in an enclosure, or on a tripod. The mounting points have ¼”-20 UNC
threaded holes which allow them to accept standard photographic mounting bolts.
Consult the installation instructions provided with the bracket, enclosure or tripod for detailed mounting
instructions.
WARNING — Use only UL-listed mounting bracket suitable for the mounting surface and minimum 0.7 kg
(1.6 lb) weight.
Installation 4

Connecting Cables
Refer to the diagrams in the Overview section for the location of the different connectors.
To connect the cables required for proper operation, complete the following:
1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.),
connect the devices to the I/O connector block.
2. If an external microphone needs to be connected to the camera, connect the device to the camera A/V
connector.
For more information see Connecting to Microphones, Speakers and Video Monitors on page9.
3. (1.0 and 2.0 megapixel models only) If an external video monitor needs to be connected to the camera,
connect the device to the camera A/V Connector.
For more information see Connecting to Microphones, Speakers and Video Monitors on page9.
4. Connect power using one of the following methods:
oPower over Ethernet (PoE) Class 3 — If PoE is available, the LEDs will turn on.
oExternal Power — Connect an external 12 V DC or 24 V AC power source to the power connector
block.
5. Connect a network cable to the Ethernet Port (RJ-45 connector).
The Link LED will turn on once a network link has been established.
6. Check that the Connection Status LED indicates the correct state. For more information, see LED
Indicators on page11.
(Optional) Using the USB Wifi Adapter
If you have a USB Wifi Adapter (H4-AC-WIFI), attach it to the camera's micro USB port to access the camera's
mobile web interface.
After you connect to the wifi signal broadcast by the adapter, you can access the mobile web interface from any
mobile device using the following address:
http://camera.lan
For more information about configuring the camera from the mobile web interface see Avigilon USB Wifi Adapter
System User Guide.
NOTE: The camera will reserve the 10.11.22.32/28 subnet for internal use while the USB Wifi Adapter is plugged in.
Assigning an IP Address
The camera automatically obtains an IP address when it is connected to a network.
NOTE: If the camera cannot obtain an IP address from a DHCP server, it will use Zero Configuration Networking
(Zeroconf) to choose an IP address. When set using Zeroconf, the IP address is in the 169.254.0.0/16 subnet.
The IP address settings can be changed using one of the following methods:
5 Connecting Cables

lThe mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB
Wifi Adapter on the previous page.
lCamera's web browser interface: http://<camera IP address>/
lNetwork Video Management software application (for example, Avigilon Control Center™).
lARP/Ping method. For more information, see Setting the IP Address Using the ARP/Ping Method on
page13.
NOTE: The default camera username is administrator with no password.
Accessing the Live VideoStream
Live video stream can be viewed using one of the following methods:
lThe mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB
Wifi Adapter on the previous page.
lWeb browser interface: http://< camera IP address>/
lNetwork Video Management software application (for example, the Avigilon Control Center software).
NOTE: The default camera username is administrator with no password.
Aiming and Focusing the Camera
Use the camera web browser interface or the Avigilon Control Center software to aim and focus the camera.
Consult the software user guide for more information.
1. In the Image and Display settings area, use the Zoom controls to set the zoom position for the camera.
2. Focus the camera:
a. Click Auto Focus to focus the lens.
b. If the preferred focus was not achieved, use the focus near and far buttons to adjust the focus.
(Optional) Configuring SD Card Storage
NOTE: Only available on models that feature an SDcard slot.
To use the camera's SD card storage feature, you must insert an SD card into the card slot.
It is recommended that the SD card have a capacity of 8GB or more and a write speed of class 6 or better. If the
SD card does not meet the recommended capacity or write speed, the recording performance may suffer and
result in the loss of frames or footage.
1. Insert an SD card into the camera.
CAUTION — Do not force the SD card into the camera or you may damage the card and the
camera. The SD card can only be inserted in the orientation shown on the camera.
2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the
Avigilon High Definition H.264 Camera Web Interface User Guide.
Accessing the Live VideoStream 6

Setting the Time
If you are installing an H4 ES camera, you must set the time on the camera. The ES camera model includes a
built-in server component that runs the ACC Server software directly on the camera. Since the camera is
accessed as its own network video recording server, you must set the time so that events and recorded video
occur at the correct time.
1. Log in to the camera web interface.
2. Display the Setup > Network page.
3. In the Time Settings area, select the camera time zone.
4. Click Apply.
5. At the bottom of the Time Settings area, click the Configure NTP Server link.
If you cannot see the link, select Network from the left menu pane.
6. In the NTP Server area, make sure the check box is selected then choose one of the following options:
lDHCP: select this option to automatically use an NTP server on the network.
lManual: select this option to manually enter a specific NTPserver address in the NTP Server field.
7. Click Apply.
Configuring the Camera
Once installed, use one of the following methods to configure the camera:
lIf you have the USB Wifi Adapter, you can access the mobile web interface to configure the camera. For
more information, see Avigilon USB Wifi Adapter System User Guide.
lIf you have installed multiple cameras, you can use the Avigilon Camera Configuration Tool to configure
common settings. For more information, see the Avigilon Camera Configuration Tool User Guide.
lIf the camera is connected to the Avigilon Control Center, you can use the client software to configure the
camera. For more information, see the Avigilon Control Center Client User Guide.
lIf the camera is connected to a third-party network management system, you can configure the camera's
specialty features in the camera's web browser interface. For more information, see the Avigilon H.264
Web Interface User Guide.
lIf you installed an H4 ES camera, you can use the Avigilon Control Center Client software to configure the
camera and the embedded software.
For More Information
Additional information about setting up and using the device is available in the following guides:
lAvigilon Control Center™ Client User Guide
lAvigilon™ High Definition H.264 Web Interface User Guide
lAvigilon™ Camera Configuration Tool User Guide
lAvigilon™ USB Wifi Adapter System User Guide
The manuals are available on the Avigilon website: http://www.avigilon.com/support-and-downloads
7 Setting the Time

Cable Connections
Connecting External Power
NOTE: Do not perform this procedure if Power over Ethernet (POE) is used.
If PoE is not available, the camera needs to be powered through the removable power connector block. Refer
to the diagrams in this guide for the location of the power connector block.
The power consumption information is listed in the product specifications.
To connect power to the power connector block, complete the following steps:
1. Remove the power connector block from the camera.
2. Remove the insulation from ¼” (6mm) of the power wires. Do not nick or damage the wires.
3. Insert the two power wires into the two terminals on the power connector block. The connection can be
made with either polarity.
Use a small slotted (5/64” or 2mm blade width) screwdriver to loosen and tighten the terminals.
4. Attach the power connector block back into the camera.
WARNING — This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or
“LPS” or “Limited Power Source” with output rated 12 VDC or 24 VAC, 8 W min. or PoE rated 48 VDC, 8
W min.
Connecting to External Devices
External devices are connected to the camera through the I/O terminal block. The pinout for the I/O terminal
block is shown in the following diagram:
Cable Connections 8

Figure 1: Example application.
1. Ground
2. Relay Input — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or
apply between 3-15 V.
3. Relay Output — When active, Output is internally connected with the Ground pin. Circuit is open when
inactive. Maximum load is 25 VDC, 120 mA.
4. RS-485 A — Non-inverting RS-485 pin for controlling external equipment.
5. RS-485 B — Inverting RS-485 pin for controlling external equipment.
l0 — External Device
l* — Relay
l** — Switch
Connecting to Microphones, Speakers and Video Monitors
The camera can be connected to an external microphone and speaker through the A/V connector. The camera
only supports line level mono audio input.
1.0 and 2.0 megapixel models can also be connected to an external monitor through the same A/V connector.
The video output signal is determined by the camera flicker control setting. When the camera flicker control is
set to 60 Hz, the video output signal is NTSC. When the flicker control is set to 50 Hz, the video output signal is
PAL. Use the camera web browser interface to configure the camera’s flicker control in the Image and Display
setup.
9 Connecting to Microphones, Speakers and Video Monitors

All models of the camera use a mini-jack (3.5 mm) audio/video connector. The pinout for the connector is shown
in the following diagram:
Figure 2: Mini-jack A/V connector
1. Audio IN
2. Composite Video OUT
3. GND
4. Audio OUT
Connecting to Microphones, Speakers and Video Monitors 10

LED Indicators
Once connected to the network, the Connection Status LED will display the progress in connecting to the
Network Video Management software.
The following table describes what the LEDs indicate:
Connection State Connection Status
LED Description
Obtaining IPAddress One short flash every
second Attempting to obtain an IP address.
Discoverable Two short flashes
every second
Obtained an IPaddress but is not connected to the NetworkVideo
Management software.
Upgrading Firmware
Two short flashes
and one long flash
every second
Updating the firmware.
Connected On Connected to the Network Video Management software or an
ACC Server.
11 LED Indicators

Resetting to Factory Default Settings
If the camera no longer functions as expected, you can choose to reset the camera to its factory default settings.
Use the firmware revert button to reset the camera. The firmware revert button is shown in the following
diagram:
NOTE: For the ES camera models, resetting the camera will erase all recorded video from the camera.
For models that feature an SDcard slot, resetting the camera will not affect video that has been recorded to the
SD card.
Figure 3: The firmware revert button on the rear of the camera
1. Ensure the camera is powered on.
2. Using a straightened paperclip or similar tool, gently press and hold the firmware revert button.
3. Release the button after three seconds.
CAUTION — Do not apply excessive force. Inserting the tool too far will damage the camera.
Resetting to Factory Default Settings 12

Setting the IP Address Using the ARP/Ping Method
Complete the following steps to configure the camera to use a specific IP address:
NOTE: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method
check box is selected in the camera's web browser interface. For more information, see the Avigilon™ High
Definition H.264 Web Interface User Guide.
1. Locate and copy down the MAC Address (MAC) listed on the Serial Number Tag for reference.
2. Open a Command Prompt window and enter the following commands:
a. arp -s <New Camera IP Address> <Camera MAC Address>
For example: arp -s 192.168.1.10 00-18-85-12-45-78
b. ping -l 123 -t <New Camera IP Address>
For example: ping -l 123 -t 192.168.1.10
3. Reboot the camera.
4. Close the Command prompt window when you see the following message:
Reply from <New Camera IP Address>: ...
13 Setting the IP Address Using the ARP/Ping Method

Specifications
Camera
Audio Input/Output Line level input and output, A/V mini-jack (3.5 mm)
Video Output NTSC/PAL, A/V mini-jack (3.5 mm)
Lens
H4A-B1:
l4.7 – 84.6 mm, F1.6, P-iris
H4A-B2:
l(1 – 3 MP models) 3-9 mm, F1.3, P-iris
l(5 – 8 MP models) 4.3-8 mm, F1.8, P-iris
H4A-B3:
l(1 – 5 MP models) 9-22 mm, F1.6, P-iris
SD Storage
(Models with SD card
slots only)
SD/SDHC/SDXC slot – minimum class 4; class 6 or better recommended
Onboard Storage
(ES models only)
l(1 MP model) 128 G
l(2 – 3 MP models) 256 G
Network
Network 100Base-TX
Cabling Type CAT5
Connector RJ-45
API
ONVIF compliance version 1.02, 2.00, Profile S (www.onvif.org)
Compliant with version 2.2.0 of the Analytics Service Specification (bounding boxes and
scene descriptions not available with third party VMS)
Device Management
Protocols
SNMP v2c
SNMP v3
Security Password protection, HTTPS encryption, digest authentication, WS authentication, user
access log, 802.1x port based authentication
Streaming Protocols
IPv4, HTTP, HTTPS, SOAP, DNS, NTP, RTSP, RTCP, RTP, TCP, UDP, IGMP, ICMP, DHCP,
Zeroconf, ARP, RTP/UDP, RTP/UDP multicast, RTP/RTSP/TCP, RTP/RTSP/HTTP/TCP,
RTP/RTSP/HTTPS/TCP, HTTP
Mechanical
Dimensions
L x W x H
H4A-B1 — 168 mm x 76 mm x 67 mm (6.6” x 3.0” x 2.6”)
H4A-B2/H4A-B3 — 167 mm x 76 mm x 67 mm (6.6” x 3.0” x 2.6”)
Weight
H4A-B1 – 0.62 kg (1.4 lbs)
H4A-B2/H4A-B3 – 0.57 kg (1.3 lbs)
Specifications 14

Camera Mount ¼”-20 UNC (top and bottom)
Electrical
Power Consumption 8 W
Power Source
VDC: 12 V +/- 10% 8 W min
VAC: 24 V +/- 10% 12 VA min
PoE: IEEE802.3af Class 3 compliant
Power Connector 2-pin terminal block
RTC Backup Battery 3V manganese lithium
Environmental
Operating
Temperature
-10 °C to 60 °C (14 °F to 140 °F)
8.0 MP model — -10 °C to 50 °C (14 °F to 122 °F)
Storage
Temperature -10 °C to +70 °C (14 °F to 158 °F)
Humidity 0-95% non-condensing
Certifications
Certifications
UL
cUL
CE
ROHS
WEEE
RCM
KC
EAC
Safety
UL 60950-1
CSA 60950-1
IEC/EN 60950-1
Electromagnetic
Emissions
FCC Part 15 Subpart B Class B
EN 55022 Class B
IC ICES-003 Class B
EN 61000-6-3
EN 61000-3-2
EN 61000-3-3
KN 32
Electromagnetic
Immunity
EN 55024
EN 61000-6-1
KN 35
15 Specifications