Avision AEG-AN360W User manual

Network Scanner
User's Manual
Regulatory model: AEG-AN360W
Avision Inc.

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Copyrights and Trademarks
Ethernet is a registered trademark of Xerox Corporation.
Microsoft, Windows 7, Windows 8, and Windows 10 are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Other product names used herein are for identification purposes only and may be
trademarks of their respective companies. We disclaim any and all rights to those marks.
Warranty
The information contained in this document(s) is subject to change without notice.
The manufacturer makes no warranty of any kind with regard to this material, including,
but not limited to, the implied warranties of fitness for a particular purpose.
The manufacturer shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or use of this
material.
Safety Information
When using this equipment, the following safety precautions should always be followed.
Safety During Operation
In this manual, the following important symbols are used:
WARNING:
Indicates potentially hazardous situations, which if instructions are not followed, could
result in death or serious injury.
CAUTION:
Indicates a potentially hazardous situation which, if instructions are not followed, may
result in minor or moderate injury or damage to property.
Important:
Indicates operational requirements and restrictions. Please read and follow these
instructions to ensure a proper operation and to avoid damage to the machine.
Note:
Indicates further explanation or clarification. Reading this is highly recommended.
WARNING:
To avoid hazardous electric shock or fire, do not remove any covers or screws other than
those specified in this manual.
CAUTION:
To reduce the risk of fire, use only no.26AWG or larger telecommunication line cord.
Disconnect the power plug by pulling the plug, not the cable.
Do not touch the metal fingers of the ADF pad module. The edges are sharp and
touching them may result in injury.

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Precautions
Do not install the equipment near heating or air conditioning units.
Do not install the equipment in a humid or dusty place.
Place the equipment securely on an even, flat surface. Tilted or uneven surfaces may
cause mechanical or paper-feeding problems.
Retain the box and packing materials for shipping purposes.
Federal Communications Commission (FCC) compliance information
statement
Part 15
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
European Union Regulatory Notice
Products bearing the CE marking comply with the following EU Directives:
Low Voltage Directive 2014/35/EC
EMC Directive 2014/30/EC
Restriction of the use of certain hazardous substances (RoHS) Directive 2011/65/EU
RED (Radio Equipment Directive) (2014/53/EC)
CE compliance of this product is valid if powered with the correct CE-marked AC adapter
provide by Avision.
This product satisfies the Class B limits of EN55032, EN55035, and safety requirements of
EN62368-1.
*This machine is certified as Class 1 LED product.

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*Note the operating temperature for the battery is from -20° to 60° C. And the operating
temperature for the product is from 10° to 35°C.
If the operating temperature for the battery is outside the range of -20°~60° C, it may
cause cracking, rupturing, bursting, emission of flame or expulsion of molten metal to the
outside of the equipment enclosure.
Product Safety Guide
Please clearly read all these instructions, and follow all instructions and warnings before
installing and using the device.
The following indications are used in this document to obviate any chance of accident or damage
to you and/or the device.
WARNING
Indicates potentially hazardous situations, which if instructions are not
followed, could result in death or serious injury.
CAUTION
Indicates a potentially hazardous situation which, if instructions are not
followed, may result in minor or moderate injury or damage to property.
WARNING
Use only the AC power adapter that came with your device. Using any other AC power
adapter could cause fire, electrical shock, or injury.
Use only the AC power cord and USB cable that came with your device and avoid abrasions,
cuts, fraying, crimping, and kinking. Using any other AC power cord and USB cable could
cause fire, electrical shock, or injury.
Do not place objects on top of the AC power cord, and do not allow the AC power adapter
or the AC power cord to be stepped on or run over.
Place the device and its AC power adapter near an electrical outlet where the AC power
adapter can easily be unplugged.
If you use an extension cord with the device, make sure that the total ampere rating of the
devices plugged into the extension cord does not exceed the cord's ampere rating.
Place the device close enough to the computer so that the interface cable can easily reach
between the device and the computer.
Do not place or store the device or its AC power adapter:
Outdoors
Near excessive dirt or dust, water, or heat sources
In locations subject to shocks, vibrations, high temperature or humidity, direct
sunlight, strong light sources, or rapid changes in temperature or humidity
Do not use the device with wet hands.
Never disassemble, modify, or attempt to repair the AC power adapter, device, or device
option by yourself, except as specifically explained in the device's documentation. This
could cause fire, electrical shock, or injury.
Do not insert objects into any opening, as they may touch dangerous voltage points or
short-out components. Beware of electrical shock hazards.
Unplug the device and the AC power adapter, and refer servicing to qualified service
personnel under the following conditions:
The AC power adapter or plug is damaged.
Liquid has entered the device or the AC power adapter.
Object has entered the device or the AC power adapter.
The device or the AC power adapter has been dropped, or the case has been
damaged.
The device or the AC power adapter does not operate normally (i.e. appearance of
smoke, strange smell, odd noise, etc.), or exhibits a distinct change in performance
Unplug the device and the AC power adapter before cleaning.

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CAUTION:
Do not attempt to operate the product in temperature outside the range of -20°~60° C.
If so, this may cause cracking, rupturing, bursting, emission of flame or expulsion of
molten metal to the outside of the equipment enclosure.
Note the the operating temperature for the battery is from -20° to 60° C and the
operating temperature for the product is from 10° to 35° C.
Do not locate the device on rackety or aslope tables. Do not locate the device on unstable
surface. The device may fall down and this may result in injury.
Do not place heavy objects on the unit. It may cause unbalance and the device may fall
down. This may result in injury.
Store the AC Power cord/USB cable bundled out of the reach of children to avoid the risk of
injury.
Keep plastic bags bundled out of the reach of children to avoid the danger of suffocation.
If you are not going to use the device for a long period, unplug the AC power adapter from
the electrical outlet.
Disposal of Waste Equipment by Users in Private Union
This symbol on the product or on its packaging indicates that the product can not be
disposed of with your other household waste. Instead it should be sent to appropriate
facilities for recovery and recycling in an effort to protect human health and the
environment. Fore more information about where you can drop off your waste equipment
for recycling, please contact your local city office, your household waste disposal service or
the shop where you purchased the product.
As an ENERGY STAR®Partner, Avision Inc. has determined that this
product meets the ENERGY STAR guidelines for energy efficiency.
System Requirements
CPU:
Intel®Core™ 2 Duo or higher
Memory:
32 bit: 2 GB
64 bit: 4 GB
Optical Drive:
DVD-ROM Drive
USB Port:
USB port 3.1 Gen 1 (compatible with USB 2.0)
Compatible
Operating
System:
Windows 10 (32 bits/64 bits), Windows 8 (32 bits/64 bits),
Windows 7

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Contents
1Getting Started..........................................................1
Introduction ............................................................................................1
Various Scan to Destinations...................................................................1
Package Items ........................................................................................3
External View ..........................................................................................4
The Front View........................................................................... 4
The Rear View............................................................................ 5
The Side View ............................................................................ 6
Removable Parts........................................................................ 6
Pre-installation Information....................................................................7
Preinstallation ........................................................................... 7
Frequently Used Buttons on the Touch Screen ........................................9
2Installing Your Machine........................................... 10
Minimum Configuration Requirements ..................................................10
Installing the ADF Paper Tray ...............................................................11
Connecting the Cables ...........................................................................12
Connecting the Ethernet Cable................................................. 12
Connecting the Power and Turning on the Machine ................. 12
Turning Off the Machine........................................................... 13
Selecting Your Language .......................................................................14
Setting Date and Time ...........................................................................15
Specifying the Product’s TCP/IP Address..............................................16
Specifying the Product’s Mail Server .....................................................17
Creating Your Address Book ..................................................................18
Creating Your Filing Profiles..................................................................19
Installing and Launching a Plug-In App (Optional) ...............................21
3Operation ................................................................ 27
Document Loading Tips .........................................................................27
Loading Document(s) in the ADF...........................................................28
Scanning a Stack of Document with Various Sizes and Weights ............30
Scanning and Sending Your Document to E-mail Addresses ..................32
Basic Operation ....................................................................... 32
Advanced Operation................................................................. 34
Setttings for Various Mail Servers............................................ 41
Setttings on the Machine’s Webpage ....................................... 45
How to import e-mail address from a LDAP Server .................. 48
Sending Your Document to a Network Folder, a USB Flash Drive or a
Public Folder.............................................................................52
Basic Operation ....................................................................... 52
Advanced Operation................................................................. 54
How to Send Your Image to SharePoint................................... 56
Sending Your Document to Clouds ........................................................58
Basic Operation ....................................................................... 58
Advanced Operation................................................................. 60
How to Send Your Image to SharePointOnline......................... 62

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Creating a Shortcut Button ................................................................... 64
Using the Shortcut Buttons................................................................... 66
Scanning and Broadcasting Your Images.............................................. 67
Basic Operation ........................................................................ 67
Advanced Operation ................................................................. 70
4Setting Up and Managing Destinations .................... 73
Setting Up Your E-mail Address Book ................................................... 73
Adding a new E-mail Address ................................................... 73
Editing a Current E-mail Address.............................................. 74
Deleting a Current E-mail Address............................................ 74
Adding a new E-mail Group ...................................................... 75
Editing a Current E-mail Group................................................. 76
Deleting a Current E-mail Group............................................... 76
Setting Up Your Filing Profiles .............................................................. 77
Adding a new Filing Profiles ..................................................... 77
Editing a Current Filing Profiles................................................ 78
Deleting a Current Filing Profiles.............................................. 78
5Starting a Scan from Your Mobile Device................. 79
Making Preparation............................................................................... 79
Connecting to A Wireless Network........................................................ 80
Connecting to a Wi-Fi network in an AP (Access Point) Mode .. 80
Connecting the Scanner to a Wi-Fi Network in a Client Mode ... 81
Connecting to a Wireless Access Point Using the WPS Button .. 83
Scanning a Document from a Mobile Device.......................................... 84
6Customizing the Product’s Configurations............... 86
Customizing the Product’s Configurations by the Touch Screen............ 87
Customizing the Product’s Configurations by the Product’s Web Page . 87
Summary of the Product’s Configurations............................................. 89
Configurations Customized Only Via the LCD Touch Screen .................. 95
Accessing the Service Mode...................................................... 95
Adjusting Brightness ................................................................ 96
Selecting Language .................................................................. 96
Configurations Customized Only Via the Product’s Web Page ............... 97
Exporting and Importing System Data ..................................... 97
Accessing the Public Folder ...................................................... 98
7Using the Product as a Regular Scanner.................. 99
Installing the Scanner Driver................................................................ 99
Connecting to the Computer ............................................................... 100
Via a USB Cable ...................................................................... 100
Via a Wired Network .............................................................. 101
Connecting to the Network Scanner.................................................... 101
Verifying Your Scanner Installation .................................................... 103
A Glance of the Scanner Properties Dialog Box ................................... 105

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8Using the Scanner Properties Dialog Box .............. 106
Buttons on the Scanner Properties Dialog Box ....................................107
Showing or Hiding Tabs.......................................................................109
The Image Tab ....................................................................................110
The Image Selection Box ........................................................111
Other Image Options ..............................................................114
Scanning Color Images ...........................................................122
Scanning Grayscale Images ....................................................122
Scanning B&W Images............................................................122
Editing Profiles .......................................................................123
The Compression Tab ..........................................................................125
The Color Dropout Tab.........................................................................127
Color Dropout Selection ..........................................................127
The Paper Tab .....................................................................................131
Cropping .................................................................................131
Other Paper Selection .............................................................135
The Multi-Feed Detection Tab..............................................................140
The Preview Tab..................................................................................142
The Enhancement Tab .........................................................................143
The Rotation Tab .................................................................................149
The Separation Tab .............................................................................154
The Setting Tab ...................................................................................158
The Imprinter Tab ...............................................................................160
The Information Tab ...........................................................................164
9ISIS Interface Operation ....................................... 165
10 Scanning and Sending the Scanned Images to Your
Computer (BM2 Air) .............................................. 166
Installing Button Manager V2..............................................................166
Checking the Button Configurations before Scanning..........................167
Scanning From One Touch of the Buttons............................................169
11 Troubleshooting .................................................... 170
Clearing Paper Jams............................................................................170
Questions and Answers .......................................................................171
Errors Indicated on the Touch Screen .................................................172
Technical Support................................................................................185
12 Maintenance .......................................................... 187
Cleaning the Touch Screen ..................................................................187
Cleaning the ADF.................................................................................187
Cleaning the Glass...............................................................................189
Replacing the ADF Reverse Roller .......................................................190
Replacing the ADF Roller .....................................................................194
13 Specifications ........................................................ 197

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1Getting Started
Introduction
Thank you for purchasing the network scanner. With the product, you can
instantly scan single-sided or double-sided document(s) and deliver the electronic
images to various destinations including E-mail addresses, ftp servers, network
folders such as FTP, FTPS, FTPES, or cloud servers such as Google Drive,
Evernote, OneDrive, or Microsoft SharePoint. In addition, the product also allows
you to save the scanned image to an inserted USB flash drive, or the product’s
own memory.
If required, the product can be used as a regular scanner through USB or wired
network connection to start a scan with your TWAIN-compliant software
application and optimize your scanned images with various advanced image
enhancement tool. You may refer to Chapter 7 Using the Product As a Regular
Scanner in this manual on how to use this function.
Various Scan to Destinations
Scanning and Sending Your Images to an E-mail address:
Connected to an ethernet network and a SMTP server, the product allows you to
transmit document(s) to your E-mail as attachment. With a touch of the E-mail
key and the selection of your recipients' E-mail addresses, the document(s)
is/are first scanned and converted into an image file, and then transmitted to
remote recipients within minutes.
Scanning and Sending Your Image to a Cloud server or Network Folder:
The product allows you to send the scanned documents to a server such as
Google Drive, Evernote, SharePoint Online or a network folder over intranet with
FTP (File Transfer Protocol), FTPS (FTP Secure), FTPES, SharePoint, or SMB
(Server Message Block Protocol). This feature off-loads the mail server from
handling large attachments.
Scanning and Saving Your Images to a USB Flash Drive:
By plugging a USB flash drive into the USB port of the product, the product
allows you to scan your document and save the scanned images to your USB
flash drive.
Scanning and Saving Your Images to the Product’s Memory:
By selecting a public folder as a filing destination, the product allows you to scan
and save the scanned image in the product’s memory and access the file from
the product’s embedded web page.

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Preview:
Before sending your documents over the network, the product allows you to view
a reduced size of the scanned document to verify if the scanned image has
been skew, or upside down. If one of the pages is skew, you can delete and
rescan that page to save your time.
Scancast:
Scan and broadcast the images respectively to various destinations including a
cloud server, a public folder (the product’s memory), a USB flash drive, E-mail
addresses, a file server on the network such as FTP、FTPS、SMB.
Using Convenient Shortcuts:
By assigning your frequently used settings and scan to destinations as Shortcuts,
the product allows you to streamline your workflow and complete your scanning
task in just one press of a button.
Easy Customization:
This product makes user customization fast and easy by simply installing a
third-party app (short for application) to be run on the product. The new plug-in
app allows users to complete the scan tasks according to its own workflow.

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Package Items
1. Scanner Main Unit
2. ADF Paper Tray
3. Ethernet Cable
4. Software CD/Quick Guide
5. USB Cable
6. Power Adapter & Power Cord
Note:
1. Only use the AC adapter DA-48M24 by APD included in the machine.
Using other AC adapters may damage the machine and void the warranty.
2. Please unpack the packing carefully, and check the contents against the
checklist. If any items are missing or damaged, please contact your
dealer immediately.
1
2
3
5
4
3

4
External View
The Front View
Part Name
Function
Extension
Can be pulled out and adjusted to the size of the
document being scanned.
ADF Paper Tray
Load the document onto this part when scanning
document.
Paper Guides
Adjusts to the width of the documents to prevent
skewing of the scanned pages.
LCD Touch Panel
Operate the scanner through the touch screen.
Power Button
Press to turn on the power.
Output Tray
Open to collect the document after scanned.
Extension
Pull it out. Documents are ejected from the ADF to
the tray.
Paper Stopper
Adjust to the length of the documents to prevent
them from falling apart.
ADF Paper
Tray
Extension
Paper Guide
Paper Stopper
The Power Button
Paper Guide
LCD Touch Panel
Extension
Output Paper Tray

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The Rear View
Part Name
Function
LAN Port
Connect the scanner to network with a LAN cable.
USB Port
Connect to your computer via the supplied USB
cable to use the device as a regular scanner.
Connect to your computer via the supplied USB
cable to download firmware if required.
USB Flash Drive
Port
Connect to USB flash drive or other USB device.
Power Connector
Connect the AC adapter to the scanner.
Kensington
Security Slot
Attach to a lock to secure the scanner.
Power
Connector
LAN Port
USB Flash
Drive Port
Kensington
Security Slot
USB Port

6
The Side View
Part Name
Function
USB Flash Drive
Used to insert a USB flash drive.
Removable Parts
USB Flash
Port
ADF Roller
Reverse Roller

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Pre-installation Information
Preinstallation
The product has to be setup properly on your network to perform E-mail and
filing functions. The following network parameters have to be set.
Important!
Make a copy of the following table and ask your Network Administrator
to complete the information.
1. DHCP Enable:
2. IP Address:
. . .
3. Subnet Mask:
. . .
4. Gateway IP:
. . .
5. DNS Server:
. . .
6. Mail Server:
. . .
7. Port # of Mail
Server
Explanation of contents:
1. *DHCP Enable:
Choose Yes to obtain IP/subnet/gateway/DNS
server/WINS server addresses automatically
from DHCP server.
2. *IP Address:
The Internet Protocol (IP) address assigned to
your machine by your network administrator or
by DHCP server.
3. Subnet Mask:
The net mask address assigned by your
network administrator or by DHCP server.
4. Gateway IP:
The gateway IP address assigned by your
network administrator or by DHCP server or by
DHCP server.
5. *DNS server:
The IP address of DNS server assigned by your
network administrator.

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Note:
1. DHCP server: With DHCP (Dynamic Host Configuration Protocol), a host can
automatically be given a unique IP address each time it connects to a
network--making IP address management an easier task for network
administrators. If the DHCP server is available from your network, you do
not need to enter TCP/IP, subnet mask, gateway, and DNS information.
Instead, this information will be automatically given for the product.
2. IP Address: An IP (Internet Protocol) address uniquely identifies a host
connection to an IP network. System administrator or network designer
assigns the IP address. The IP address consists of two parts, one identifying
the network and the one identifying your node. The IP address is usually
written as four numbers separated by periods. Each number can be zero to
255. For example, 10.1.30.186 could be an IP address.
3. DNS: Stands for Domain Name System. The DNS server identifies hosts via
names instead of IP addresses. If the DNS server is available on your
network, you can enter the domain name instead of digits for the IP
address.

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Frequently Used Buttons on the Touch Screen
The following table lists the frequently used buttons and their functions on the
touch panel:
The [Start] button:
Choose to start scanning the document and sending the
scanned image to E-mail, Public Folder, USB Flash Drive, or
other destinations.
The [Back] button:
Choose to leave current screen and return to previously
operational screen.
The [Home] button:
Choose to leave current screen and return to the main
operational screen.

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2Installing Your Machine
This chapter is specifically targeted to the persons who are responsible for the
administration of the product. It is recommended that the administrator read this
chapter before installing the machine.
Minimum Configuration Requirements
To use the product as a network scanner, the following configuration is required:
To send E-mails from the product:
TCP/IP network
A Mail server
To file document(s) via intranet
FTP, FTPS, FTPES, or SMB protocol environment

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Installing the ADF Paper Tray
1. Hold the ADF Paper Tray and insert two pins to the holes on the top of the
scanner as shown.
2. Pull out the extension to the length of the document.
3. Pull the Output Tray and raise the paper stopper to prevent the paper from
falling.
ADF Paper Tray

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Connecting the Cables
Connecting the Ethernet Cable
1. Connect one end of your Ethernet LAN cable to an available port of your
Ethernet Hub.
2. Connect the other end to the port marked at the back of the product.
Connecting the Power and Turning on the Machine
1. Connect one end of the power cable to the power receptacle of the product.
2. Connect the other end to an appropriate power outlet.