Avocent LONGVIEW X30 - Operation manual

590-601-616A
For Technical Support:
Avocent Corporation
4991 Corporate Drive
Huntsville, Alabama 35805-6201 USA
Tel: [phone]
Fax: [phone]
Avocent International Ltd.
Avocent House, Shannon Free Zone
Shannon, County Clare, Ireland
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Singapore Branch Office
100 Tras Street, #15-01
Amara Corporate Tower
Singapore 079027
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Avocent Canada
20 Mural Street, Unit 5
Richmond Hill, Ontario
L4B 1K3 Canada
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www.avocent.com/support
Installer/User Guide
LongView®x30

USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
Canadian Notification
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out
in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le
Ministère des Communications du Canada.
Japanese Approvals
Safety and EMC Approvals and Markings
FCC Class A Label, UL, cUL, CE Mark, VCCI Class A

LongView®x30 Series
Installer/User Guide
Avocent, the Avocent logo, The Power of Being There, Companion,
LongView and AutoTuning are registered trademarks of Avocent
Corporation or its affiliates. All other marks are the property of their
respective owners.
©2006 Avocent Corporation. All rights reserved. 590-601-616A

Instructions
This symbol is intended to alert the user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the
product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Off
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal
This symbol indicates a terminal which must be connected to earth ground prior to making any other con-
nections to the equipment.

iii
Table of Contents
List of Figures .................................................................................................................. v
List of Tables..................................................................................................................vii
Chapter 1: Product Overview.......................................................................................... 1
Features and Benefits ........................................................................................................................ 1
Compatibility .............................................................................................................................. 3
Safety Precautions ............................................................................................................................. 4
Chapter 2: Installation ..................................................................................................... 5
Getting Started................................................................................................................................... 5
Installing the LongView transmitter ........................................................................................... 6
Installing the LongView Companion transmitter ....................................................................... 8
Configuring the DIP switch (LongView Companion extender only)........................................ 10
DIP switch settings ................................................................................................................... 11
Configuring privacy settings for your LongView Companion extender................................... 12
Installing the receiver ............................................................................................................... 12
Appendices..................................................................................................................... 15
Appendix A: Additional Configuration Examples ...........................................................................15
Appendix B: Technical Specifications ............................................................................................. 18
Appendix C: Video Resolution......................................................................................................... 19
Appendix D: Technical Support....................................................................................................... 20
Appendix E: Troubleshooting .......................................................................................................... 21
Appendix F: Advanced Questions.................................................................................................... 23
Appendix G: CAT 5 Cable ............................................................................................................... 25
TABLE OF CONTENTS

iv LongView x30 Series Installer/User Guide

v
List of Figures
Figure 1.1: A Typical LongView Extender Configuration ................................................................ 3
Figure 2.1: LongView Extender Installation Example ...................................................................... 6
Figure 2.2: LongView Companion Extender Installation Example .................................................. 8
Figure 2.3: LongView Companion Extender DIP switch ................................................................ 10
Figure 2.4: Three Position Privacy Switch ..................................................................................... 12
Figure A.1: LongView Extender Installation Example with Avocent Switch .................................. 15
Figure A.2: LongView Extender Installation Example with Remote Server Connected to
Local Avocent Switch....................................................................................................................... 16
Figure A.3: LongView Extender Installation Example with Multiple Avocent Switches ................ 17
Figure C.1: Typical Distances Using Comtran 2819 UTP Cable................................................... 19
Figure F.1: Example of an Adaptor Built to Extend RI Using the LongView Extender’s DSR ...... 24
Figure F.2: Extending DCD or RI................................................................................................... 24
Figure G.1: Pin Assignments........................................................................................................... 26
LIST OF FIGURES

vi LongView x30 Installer/User Guide

vii
List of Tables
Table 2.1: DIP Switch Configurations ............................................................................................10
Table 2.2: Time-out Settings............................................................................................................ 11
Table 2.3: Serial Options................................................................................................................. 11
Table B.1: Product Specifications .................................................................................................. 18
Table C.1: EIA-568B Pin Assignments............................................................................................19
Table E.1: Troubleshooting ............................................................................................................. 21
Table G.1: EIA-568B (Preferred for LongView Extender).............................................................. 26
Table G.2: EIA-568A ....................................................................................................................... 26
LIST OF TABLES

viii LongView x30 Installer/User Guide

1
CHAPTER
1
Product Overview
Features and Benefits
The LongView®and LongView Companion®Keyboard/Video/Mouse (KVM) extenders allow
you to extend the distance between your server and your VGA monitor, PS/2 keyboard, PS/2
mouse, stereo speakers, microphone and serial port device. All of these signals can be extended up
to 500 feet (152 meters) using a single inexpensive and commonly available CAT 5 Unshielded
Twisted Pair (UTP) cable - the type used in most Local Area Networks. A LongView extender
consists of a transmitter placed near the server and a receiver placed near the remote user’s monitor.
Both the transmitter and receiver are powered using wall-mount power supplies. The LongView
Companion extender allows for a second workstation to be located near the server for convenient
system maintenance.
Audio capabilities are standard on the LongView and LongView Companion KVM extenders,
while Avocent AutoTuning®technology provides automatic compensation for different cable
lengths, video resolutions and serial COM port data rates.
Access sharing
The LongView Companion extender allows two users to share the use of a single server. Both users
can see the server’s video, but only one can enter data at any given moment. A local user is next to
the connected server while an extended user can be up to 500 feet away.
Space saving
LongView and LongView Companion extenders let you keep your peripherals where you need
them and locate your system unit in a climate-controlled, dust/chemical free setting. Moving your
system unit away from your desk and work area frees up valuable space for other uses.
Easy installation
There are no jumpers to install or switches to set for cable length or COM port data rates. No
software installation or configuration of any kind is required. The LongView and LongView
Companion extenders connect to your server just like other peripherals.

2LongView x30 Series Installer/User Guide
High resolution video
The LongView and LongView Companion extenders support SVGA resolutions up to 1600 x 1200.
See Appendix C for further details.
Serial port
The LongView and LongView Companion extenders can extend a server’s serial COM port to the
desktop for use with devices such as touchscreens, modems or serial printers. Both models auto-
configure for any COM data rate up to 19.2 Kbps.
Audio capabilities
Extend your server’s speaker output and microphone input to a remote workstation. Fully
bidirectional (full-duplex) stereo audio is supported.
Data center flexibility
For access to multiple servers, use your LongView or LongView Companion extenders in
conjunction with an Avocent KVM switch. By using these products in combination, you can
control and operate all of your data center’s servers either locally or remotely from the server lab
down the hall.
AutoBoot technology
The AutoBoot feature in the LongView and LongView Companion extenders prevents attached
servers from locking up when there is no keyboard or mouse attached during boot-up. This same
feature allows a user to unplug and reconnect a mouse at the transmitter or receiver end without
having to reboot.
Privacy feature
Privacy options in the LongView Companion extender allow the user to blank the inactive user’s
screen when content sensitive work is in progress.
Security
Protect your system unit, software and sensitive data from unauthorized activities or losses.
LongView and LongView Companion extenders can serve effectively as an anti-theft device by
allowing you to place your valuable system unit in a secure area, while providing keyboard, mouse,
monitor, audio and serial device access to those who need it.
Flash upgradable
The LongView Companion extender’s Flash upgrade feature allows you to update your LongView
extender firmware and keep it current with the latest upgrades from Avocent. For more information
on Flash upgrading your LongView Companion extender, please visit the Avocent web site.

Chapter 1: Product Overview 3
Figure 1.1: A Typical LongView Extender Configuration
Compatibility
PS/2 peripherals
The LongView extender requires a PS/2 mouse and keyboard for proper operation. The LongView
extender offers support for many PS/2 mice including:
• IBMScrollpoint
• Logitech Mouseman Wheel
• Logitech Trackman Marble Wheel
• Logitech Trackman Marble FX
• Kensington 4 Button Mouse
• Microsoft Explorer Mouse
• Microsoft IntelliMouse
Other manufacturers' mice may operate with the LongView extender. If you experience problems
using an untested mouse, contact Avocent Technical Support with the manufacturer and model
number of the mouse.
Other extension products
The Avocent LongView and LongView Companion extenders are not compatible with any other
extension products, including the Cybex LongView/LongView Companion extenders.
extender

4LongView x30 Series Installer/User Guide
Safety Precautions
To avoid potential video and/or keyboard problems when using Avocent products, please observe
the following precautions:
• If the building has 3-phase AC power, ensure that the server and monitor are on the same
phase. For best results, they should be on the same circuit.
• Use only Avocent-supplied cable to connect servers and KVM switches. Avocent warranties
do not apply to damage resulting from user-supplied cable.
• Use only Avocent-supplied power supply.
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:
• Do not use a 2-wire extension cord in any Avocent product configuration.
• Test AC outlets at the server and at the monitor for proper polarity and grounding.
• Use only with grounded outlets at both the server and monitor.

5
CHAPTER
2
Installation
Getting Started
Before installing your LongView extender system, refer to the lists below to ensure that you have
all the items that shipped with the LongView extender as well as all other items necessary for
proper installation.
Supplied with the LongView and LongView Companion extenders
• LongView transmitter or LongView Companion transmitter
• Avocent CIFCA cable
• LongView receiver
• Two LongView extender power supplies
• LongView Installer/User Guide
• Audio cables
Needed for installation
One CAT 5 cable with four UTP cables (sold separately)

6LongView x30 Series Installer/User Guide
Installing the LongView transmitter
The following diagram illustrates one possible configuration for your LongView extender. Follow
the step-by-step procedures To install a LongView transmitter and Installing the Receiver to
properly install your new equipment. For more installation examples see Appendix A.
Figure 2.1: LongView Extender Installation Example
Local user
LongView receiver (front)
LongView receiver (back)
LongView transmitter
Server

Chapter 2: Installation 7
To install a LongView transmitter:
1. Power down the server that will be included in your LongView extender system.
2. Unplug the peripherals (keyboard, mouse, monitor, speakers with built-in amplifiers,
microphone and serial device if applicable) from your server.
3. Prepare locations for your LongView extender equipment, server and peripherals. Place the
transmitter near your server. Place the receiver near your monitor, keyboard, mouse, speakers
and microphone.
4. Connect the CIFCA cable’s 25-pin connector to the INPUT connector on the rear of the
LongView transmitter.
5. Connect the CIFCA cable’s 15-pin video connector to your server’s video output connector.
6. If you are using a PS/2 mouse, connect the CIFCA cable’s PS/2 mouse connector, designated
by a mouse icon, into your server’s PS/2 mouse port. You may use the transmitter’s female
serial COM port to extend other devices.
-or-
If you are using a serial mouse, use a standard serial cable (9-pin male to 9-pin female) to
connect the LongView extender’s female port to your server’s serial COM port. Leave the
CIFCA cable’s PS/2 mouse connector unattached.
7. Connect the CIFCA cable’s 6-pin connector into the PS/2 keyboard port on your server.
8. To connect your speakers, connect the speaker or line output port from your server to the
speaker connector on the rear of the transmitter.
9. To connect your microphone, connect the microphone or line output port from your server to
the microphone connector on the rear of the transmitter.
10. Connect the circular power plug from the wall-mount power supply into the 24 VDC .5A port
on the rear of the transmitter. Next, connect the power supply into a convenient electrical
outlet. Verify that the power light on the front of the transmitter is lit or blinking.
NOTE: The LongView extender and attached server should be powered down before servicing the unit. Always
disconnect the power supply from the wall outlet.

8LongView x30 Series Installer/User Guide
Installing the LongView Companion transmitter
The following diagram illustrates one possible configuration for your LongView Companion
extender. Follow the step-by-step procedures To install a LongView Companion transmitter and
Installing the Receiver to properly install your new equipment.
Figure 2.2: LongView Companion Extender Installation Example
Local user
LongView receiver (front)
LongView receiver (back)
LongView Companion transmitter
Server

Chapter 2: Installation 9
WARNING: To reduce the risk of electric shock or damage to your equipment:
- Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
- Disconnect the power from the unit by unplugging the power cord from either the electrical outlet or the unit.
To install a LongView Companion transmitter:
1. Power down the server that will be included in your LongView extender system.
2. Unplug the peripherals (keyboard, mouse, monitor, speakers, microphone and serial device if
applicable) from your server.
3. Prepare locations for your LongView extender equipment, server and peripherals. Place the
transmitter near your server. Place the receiver near your remote monitor, keyboard, mouse,
speakers and microphone.
4. Connect the CIFCA cable’s 25-pin connector to the INPUT connector on the rear of the
LongView transmitter.
5. Connect the CIFCA cable’s 15-pin video connector to the video output connector on your
server. If both users are using PS/2 mice, connect the CIFCA cable’s PS/2 mouse connector,
designated by a mouse icon, into your server’s PS/2 mouse port.
6. You may use the transmitter’s female serial COM port to extend other devices. To do this,
connect a standard serial cable from the LongView extender’s female serial COM port to your
server’s serial COM port.
-or-
If both users are connecting serial mice to a LongView Companion extender, use a standard
serial cable to connect the LongView extender’s lower (female) port to your server’s serial
COM port. Leave the CIFCA cable’s PS/2 mouse connector unattached.
7. Connect the CIFCA cable’s remaining 6-pin connector into the PS/2 keyboard port on
your server.
8. To connect your speakers, connect the speakers or line output port of your server to the speaker
connector on the rear of the transmitter.
9. To connect your microphone, connect the microphone or line output port of your server to the
connector on the rear of the transmitter.
10. Connect the local user’s monitor and serial cable, if used, to the rear of the transmitter and the
remaining peripherals to the front of the transmitter. If you choose not to connect a local
monitor, see Configuring the DIP Switch.
11. Connect the circular power plug from the provided power supply into the 24 VDC .5A port on
the rear of the transmitter. Next, connect the power supply into a convenient electrical outlet.
Verify that the power light on the front of the transmitter is lit or flashing.
NOTE: The LongView Companion extender and attached server should be powered down before servicing the
unit. Always disconnect the power supply from the wall outlet.

10 LongView x30 Series Installer/User Guide
Configuring the DIP switch (LongView Companion extender only)
The DIP switch can be used to configure six different options on the LongView Companion
extender. There are eight switches that can be set to On or Off.
Figure 2.3: LongView Companion Extender DIP Switch
Table 2.1: DIP Switch Configurations
When switch
is ON This occurs:
1 Mouse movement does not activate user
2 See Time-out Setting table
3 See Time-out Setting table
4 See Serial Options table
5 See Serial Options table
6 Video to active user only
7 No local monitor
8 Flash upgrade
When switch
is OFF This occurs:
8 Normal operation
7 Local monitor is present
6 Video to both users
5 See Serial Options table
4 See Serial Options table
3 See Time-out Setting table
2 See Time-out Setting table
1 Mouse movement activates user