Avocent DSR 1024 Installation and maintenance instructions

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DS R®1024 Switch
Installer/User Guide
Guide d’installation et d’utilisation

INSTRUCTIONS
This symbol is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.
DANGEROUS VOLTAGE
This symbol is intended to alert the user to the presence of uninsulated
dangerous voltage within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.
POWER ON
This symbol indicates the principle on/off switch is in the on position.
POWER OFF
This symbol indicates the principle on/off switch is in the off position.
PROTECTIVE GROUNDING TERMINAL
This symbol indicates a terminal which must be connected to earth ground
prior to making any other connections to the equipment.

DSR®1024 Switch
Installer/User Guide
Avocent, the Avocent logo, The Power of Being There, DSR and DSView
are registered trademarks of Avocent Corporation or its affiliates. All
other marks are the property of their respective owners.
©2005 Avocent Corporation. All rights reserved.

USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment is a residential
area is likely to cause harmful interference, in which case the user will be required to correct the interference at
his/her own expense.
Japanese Approvals
Safety and EMC Standards
UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST

iii
List of Figures ................................................................................................................ vii
List of Tables................................................................................................................... ix
Chapter 1: Product Overview.......................................................................................... 1
Features and Benefits ........................................................................................................................1
Reduce cable bulk .......................................................................................................................1
Access the DSR1024 switch via network connection..................................................................2
Simple access to any target device .............................................................................................2
Safety Precautions .............................................................................................................................3
Chapter 2: Installation ..................................................................................................... 5
DSR1024 Switch Connectivity ...........................................................................................................5
Installation Overview.........................................................................................................................6
Setting up your network..............................................................................................................6
Installing the DSR1024 switch ...................................................................................................6
Getting Started...................................................................................................................................8
Items supplied with the DSR1024 switch....................................................................................8
Additional items needed..............................................................................................................8
Connecting the DSR1024 Switch Hardware......................................................................................9
Verifying the Connections................................................................................................................10
DSR1024 switch........................................................................................................................ 11
DSRIQ modules ........................................................................................................................11
Configuring the Web Server and DSView 3 Software ..................................................................... 11
Setting up the built-in web server .............................................................................................11
Setting Up the DSView Software ..............................................................................................11
Adjusting Mouse Settings on Target Devices ..................................................................................12
Microsoft Windows ...................................................................................................................12
LINUX....................................................................................................................................... 15
UNIX.........................................................................................................................................17
Novell NetWare......................................................................................................................... 19
Apple Mac OS...........................................................................................................................20
Chapter 3: Web Server Operations............................................................................... 21
Overview of the DSR1024 Web Server ............................................................................................21
Viewing and Selecting Ports and Servers ........................................................................................21
TABLE OF CONTENTS

iv DSR1024 Switch Installer/User Guide
About the DSR Explorer Window ....................................................................................................22
Using the side navigation bar...................................................................................................23
Using the top option bar...........................................................................................................23
Launching a KVM session ........................................................................................................ 24
Managing a DSR web server device......................................................................................... 25
Managing Local Accounts ........................................................................................................ 26
Managing Device Properties....................................................................................................27
Power Controlling Target Devices .................................................................................................. 28
Chapter 4: The Video Viewer......................................................................................... 29
About the Video Viewer Window ..................................................................................................... 29
Video Viewer minimum requirements..............................................................................................29
Launching a KVM Session...............................................................................................................30
Video Viewer Window Features ...................................................................................................... 31
Changing the toolbar................................................................................................................ 33
Setting the Window Size............................................................................................................33
Adjusting the View ....................................................................................................................34
Adjusting color depth................................................................................................................35
Additional Video Adjustment ....................................................................................................36
Adjusting Mouse Options..........................................................................................................38
Using Keyboard Pass-through......................................................................................................... 41
Using Macros................................................................................................................................... 42
Saving the View................................................................................................................................42
Closing a Video Viewer Window Session ........................................................................................ 43
Chapter 5: Terminal Operations ................................................................................... 45
The Console Menu ...........................................................................................................................45
Network Configuration ....................................................................................................................45
Other Console Main Menu Options.................................................................................................48
Security Configuration .............................................................................................................48
Local User Accounts.................................................................................................................48
Console Password ....................................................................................................................49
Reset Certificates......................................................................................................................49
Secure Mode .............................................................................................................................50
Firmware Management ............................................................................................................ 50
Enable Debug Messages...........................................................................................................50

TABLE OF CONTENTS v
Keyboard Layout Configuration...............................................................................................50
Display Version Information .................................................................................................... 51
Rename DSRIQ.........................................................................................................................51
Restore Factory Defaults.......................................................................................................... 52
Reset Appliance ........................................................................................................................ 52
Exit............................................................................................................................................52
Appendices..................................................................................................................... 53
Appendix A: FLASH Upgrades.................................................................................................53
Appendix B: Using DSView Software Over a Modem Connection .......................................... 55
Appendix C: Using DSRIQ-SRL Modules ................................................................................56
Appendix D: UTP Cabling........................................................................................................60
Appendix E: Technical Specifications ...................................................................................... 62
Appendix F: Sun Advanced Key Emulation.............................................................................. 64
Appendix G: Technical Support................................................................................................66
Index................................................................................................................................ 67

vi DSR1024 Switch Installer/User Guide

vii
Figure 1.1: Example DSR1024 Switch Configuration.......................................................................2
Figure 2.1: Basic DSR1024 Switch Configuration............................................................................7
Figure 3.1: Avocent DSR Explorer Window....................................................................................22
Figure 3.2: Side Navigation Bar......................................................................................................23
Figure 4.1: Video Viewer Window (Normal Window Mode) ..........................................................31
Figure 4.2: Manual Video Adjust Dialog Box.................................................................................36
Figure 4.3: Video Viewer Window with Local and Remote Cursors Displayed .............................39
Figure 5.1: Console Main Menu......................................................................................................46
Figure 5.2: Network Configuration Menu.......................................................................................47
Figure 5.3: The Rename DSRIQ Module Screen............................................................................. 52
LIST OF FIGURES

viii DSR1024 Switch Installer/User Guide

ix
Table 3.1: DSR Explorer Window Area Descriptions ..................................................................... 22
Table 3.2: Viewing Appliance Information......................................................................................27
Table 4.1: Video Viewer Window Descriptions...............................................................................32
Table 4.2: Manual VIdeo Adjust Dialog Box Descriptions.............................................................37
Table C.1: DSRIQ-SRL Module Pinouts ......................................................................................... 59
Table D.1: UTP Wiring Standards ..................................................................................................60
Table E.1: DSR1024 Switch Product Specifications ....................................................................... 62
Table F.1: Sun Key Emulation.........................................................................................................64
Table F.2: PS/2-to-USB Keyboard Mappings .................................................................................65
LIST OF TABLES

xDSR1024 Switch Installer/User Guide

1
CHAPTER
1
Product Overview
Features and Benefits
Avocent DSR®switches combine analog and digital technology to provide flexible, centralized
control of data center servers and facilitate the OA&M (operations, activation and maintenance) of
remote branch offices where trained operators may be unavailable. They provide enterprise
customers with a significant reduction of cable volume, secure remote access and flexible server
management from anywhere at anytime.
The DSR1024 switch is a keyboard, video and mouse (KVM) switch, configurable for analog
(local) or digital (remote) connectivity. Video resolutions are supported up to 1280 x 1024 for
remote users. Enhanced video quality of up to 1600 x 1200 is available to local users via the video
port.
An SPC device is an 8- or 16-outlet device that you can use to control the power state of the
attached target device through the embedded web server or the DSView 3 software .
Each DSR1024 switch model includes a MODEM port that supports V.34, V.90 or V.92-
compatible modems that may be used to access the switch when an Ethernet connection is not
available.
The IP-based DSR1024 switches give you flexible target device management control from
anywhere in the world.
Reduce cable bulk
With server densities continually increasing, cable bulk remains a major concern for network
administrators. The DSR1024 switch reduce KVM cable volume by utilizing the innovative
DSRIQ module and a single, industry-standard Unshielded Twisted Pair (UTP) CAT 5 cable.
The DSRIQ module is powered directly from the target device and provides Keep Alive
functionality when the DSR1024 switch is not powered.
The DSRIQ-SRL (serial) module is a DCE device that provides the primary interface between a
serial device and a DSR1024 switch. It provides VT100 terminal emulation, break suppression and
port history in a compact, convenient module.

2DSR1024 Switch Installer/User Guide
Access the DSR1024 switch via network connection
No special software or drivers are required on the attached, or client, computers.
NOTE: The client connects to the server housing the DSView®management software using an Internet browser.
For modem access, you must install DSR Remote Operations software included on the DSView 3 software CD-
ROM (see the DSView Installer/User Guide for more information).
Users access the DSR1024 switch and all attached systems via Ethernet or using a V.34, V.90 or
V.92 modem from a client computer, such as a PC. Clients can be located anywhere a valid
network connection exists.
Simple access to any target device
When a user accesses the DSView Server software, a listing of all target devices to which the user
has permission to view and manage is displayed. When a user selects a target device from the list,
the video of the selected target device is displayed in a Video Viewer window. For more
information about the Video Viewer, see Chapter 4. Figure 1.1 illustrates an example of a typical
DSR1024 switch configuration.
Figure 1.1: Example DSR1024 Switch Configuration
Digital User
(Computer with Internet browser)
Analog User
DSR1024 Switch
Telephone
Network
Ethernet DSView Server
Modem
Software

Chapter 1: Product Overview 3
Safety Precautions
To avoid potential video and keyboard problems when using Avocent products:
• If the building has 3-phase AC power, ensure that the computer and monitor are on the same
phase. For best results, they should be on the same circuit.
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:
• Do not use a 2-wire power cord in any Avocent product configuration.
• Test AC outlets at the target device and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the target device and monitor. When using a backup
Uninterruptible Power Supply (UPS), power the target device, the monitor and the
DSR1024 switch from the UPS.
NOTE: The AC inlet is the main power disconnect.
•Consideration should be given to the connection of the equipment to the supply circuit and the
effect that overloading of circuits might have on overcurrent protection and supply wiring.
Consider equipment nameplate ratings for maximum current.
• Reliable earthing of equipment should be maintained. Pay particular attention to supply
connections other than direct connections to the branch circuit (for example, use of power
strips). Reliable earthing of equipment should be maintained. Pay particular attention to supply
connections other than direct connections to the branch circuit (for example, use of power
strips).

4DSR1024 Switch Installer/User Guide

5
CHAPTER
2
Installation
DSR1024 Switch Connectivity
The DSR1024 switching system requires connectivity to a server running the DSView Server
software. DSView 3 software allows a user to view and control target devices (one at a time)
attached to the DSR1024 switching system. For more information on the DSView 3 software, see
the DSView Installer/User Guide.
The DSR1024 switching system transmits keyboard, video and mouse (KVM) information between
operators and target devices attached to the DSR1024 switch over a network using either an
Ethernet connection or a modem connection.
The DSR1024 switch uses TCP/IP for communication over Ethernet. The DSR1024 switch also
uses Point-to-Point Protocol (PPP) for communication over a V.34, V.90 or V.92 modem.
You can perform KVM switching tasks by using one of the following:
• the web server built into the switch
-or-
• DSView 3 software
The installation instructions in this chapter pertain to the hardware installation and configurations
of the DSR1024 switch and the built-in web server. If you plan to use the DSView 3 software for
access, please refer to the DSView 3 Quick Install Guide that is included with the DSView 3
software package.

6DSR1024 Switch Installer/User Guide
Installation Overview
The general procedure for setting up and installing the DSR1024 switch is as follows:
Setting up your network
The DSR1024 switching system uses IP addresses to uniquely identify the switch and the target
devices. The DSR1024 switch supports both Dynamic Host Configuration Protocol (DHCP) and
static IP addressing. Avocent recommends that IP addresses be reserved for each switch and that
they remain static while the DSR1024 switches are connected to the network.
For additional information on setting up the DSR1024 switch using the DSView Server software,
and for information on how the DSR1024 switch uses TCP/IP, see the DSView Installer/User
Guide or DSView 3 Online Help.
Installing the DSR1024 switch
1. Unpack the DSR1024 switch and verify that all components are present and in good condition.
See the Getting Started section on page 8 for specific information.
2. Make all hardware connections between the power source, DSR switch, target device, optional
SPC device, the Ethernet and the optional modem connection. See the Connecting the
DSR1024 Switch Hardware section on page 9 for detailed instructions.
3. Turn on the power and verify that all connections are working. See the Verifying the
Connections section on page 10 for more information.
4. If you are accessing the DSR1024 switch through the web server and configuring the switch
using the console menu interface, do that at this point. See Chapter 3 for detailed instructions.
-or-
Otherwise, use the DSView 3 software to configure the DSR1024 switch. See the DSView
Installer/User Guide or DSView 3 Online Help for detailed instructions.
5. Make the appropriate adjustments to your mouse settings. See the Adjusting Mouse Settings on
Target Devices section on page 12 for instructions.
Figure 2.1 on page 7 illustrates one possible configuration for your DSR1024 switch.

Chapter 2: Installation 7
Figure 2.1: Basic DSR1024 Switch Configuration
Target
DSR1024 Switch
DSView
Telephone
Network
Ethernet
Server
Modem
DSRIQ Module
SPC
Power Control
Device
SPC Port
Connection
DSRIQ
Internet
Port
CAT 5
Cable
RJ-45 to DB-9
Adaptor
Server
Power
Cord
Analog User
Power
Transformer
SETUP Port
KVM
Connections
Connections
Software

8DSR1024 Switch Installer/User Guide
Getting Started
Before installing your DSR1024 switch, refer to the following lists to ensure you have all items that
shipped with the DSR1024 switch as well as other items necessary for proper installation.
Items supplied with the DSR1024 switch
The following items are shipped with the DSR1024 switch:
• Power transformer
• local country power cord
• Two ribbon cables with RJ-45 connectors at each end
• One RJ-45 to DB-9 (male) adaptor for the modem connection
• One RJ-45 to DB-9 (female) adaptor for the SETUP port
• One CAT 5 patch cable for connecting the DSRIQ
• One DSRIQ module (either PS/2 or USB, depending on configuration purchased)
•DSR1024 Installer/User Guide (this manual)
•DSR1024 Quick Installation Guide
Additional items needed
Additional items needed for installation of the DSR1024 switch include the following:
• (Optional) DSRIQ-VSN, DSRIQ-WSN, DSRIQ-USBS or DSRIQ-SRL supporting
serial connections
• one CAT 5 patch cable for network connectivity (4-pair UTP, up to 10 meters)
• (Optional) DSView 3 software
• (Optional) V.34, V.90 or V.92-compatible modem and cables
• (Optional) SPC power control device