Avois AV-3500 Manual
Solwise
Ltd.
Quick set-up instructions for
The Avois AV-3500 IP
Phone
www.solwiseforum.co.uk
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Solwise Ltd.
13/15 Springfield Way
Anlaby
Hull HU10 6RJ
UK
Tel 0845 458 4558 (local rate)
Fax 0845 458 4559
Http www.solwise.co.uk
Contents
1 Introduction..................................................................................................................................1
2 Connections..................................................................................................................................1
3 Dialing..........................................................................................................................................1
4 Setup Menu ..................................................................................................................................3
5 Speed Dial ....................................................................................................................................5
5.1 Setup The Speed Dial Keys .................................................................................................5
5.2 Using the Speed Dial Keys ..................................................................................................5
6 Phone Book ..................................................................................................................................5
7 Hold (Mute – for VoIP calls only)................................................................................................7
8 DAM (Digital Answering Machine Only Works On IP Calls) ....................................................7
9 DAM Setting ................................................................................................................................7
10 Volume Adjustment..................................................................................................................8
11 IP Call Transfer ............................................................................................................................8
12 IP Share / NAT .........................................................................................................................8
13 Call Forward (between IP/PSTN).........................................................................................8
14 Busy Tone setting .....................................................................................................................9
15 Gateway/Phone Mode ..............................................................................................................9
16 Setup from Web Browser .......................................................................................................10
17 Setting the external line flash time.........................................................................................11
18 Setting the PSTN Prefix......................................................................................................... 11
19 Re-Setting to the Default settings ..........................................................................................12
20 Doing a firmware upgrade .....................................................................................................12
- 1 -
AV-3500 IP Phone
1 Introduction
This is User’s Guide for the AV-3500 IP Phone. Before using the AV-3500 IP PHONE, some basic
setup processes are required to make the phone work properly. You should at least setup the IP
address of IP PHONE and router when DHCP is disabled. When DHCP server is available, you can
skip the process of setting up IP PHONE IP address. (Please refer to Setup Menu for further
information.)
2 Connections
The figure shows the cable connections
on the rear of the AV-3500 IP Phone.
Apart from the power connection you
should also use the BT phone cable
supplied to connect your IP phone to the
BT analogue phone line. Also connect the
LAN port to your IP network – this could
be either a local LAN or direct connection
to a cable modem service or to an internet
router.
3 Dialing
There are 4 different dialing methods in using the AV-3500 IP Phone.
Dial IP address directly (e.g. 210.244.26.111). To use this method dial the IP address using the syntax
210*244*26*111# - substitute the correct IP address accordingly. If you don’t put a # on the end of the line
then the call will be made after a two second delay (to ensure you’ve typed the whole number in).
Dial extension number when Gatekeeper is available (e.g. 207)
Dial through VOIP Gateway to PSTN (when a Gateway device is available at the destination site e.g.
*165077499 )
The difference of “Dial extension number” and “Dial through VoIP Gateway” is that dialing number
starts with ‘*1’ to ’*5’ will go through Gateway and thus make it a call to PSTN. (Please refer to
Setup Menu for detail description regarding how to setup Gateway)
Dialing through PSTN in order to dial a normal land line number (e.g. 08454584558). Simply lift the
handset and dial the number as normal. Please note you must setup the PSTN Prefix value to <null> to
dial this way – see Setting the PSTN Prefix below.
When you are engaged on a VoIP call and a PSTN call is made to the PSTN number that the caller hears the normal BT
- 2 -
ringing noise and the HOLD LED on the phone goes on. If you want to accept the PSTN call you must first hang up the
VoIP call. When you have done this the IP Phone will ring for the incoming PSTN call as normal which you can then
accept by lifting the handset.
Pi
c
k
up t
h
e
h
an
d
set
Input IP or TEL #
■
Speaker
Redial
…
P-Book
Press OK or
＃
Key
Or wait for a short
p
eriod of time
Dial
Please refer to
Phone book dialing.
Press “Redial” button
Please refer to
speed dialing
Table of contents
