Avonic CamDirector User manual

USER MANUAL
Avonic CamDirector® Teacher Tracker
CamDirector® Teacher Tracker software
www.avonic.com • © March 2023 • Version 1.1.1

DISCLAIMER AND CONTACT
Disclaimer
All text, graphics, photographs, trademarks, logos, artwork and computer code (collectively, “Content”), including
but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of
such Content, contained in this Manual is owned, controlled or licensed by or to Avonic, and is protected by trade
dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition
laws.
Except as expressly provided in these Terms of Use, no Content of this Manual may be copied, reproduced,
republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way
(including “mirroring”) to any other computer, server, Web site or other medium for publication or distribution or for
any commercial enterprise, without the prior written consent of Avonic.
Copyright © 2023 AVONIC All Rights Reserved.
The information contained in this Manual is subject to change without notice.
Contact Info
For any questions or suggestions, contact your reseller or local distributor of Avonic.
Visit the Avonic website www.avonic.com to find your local Avonic distributor or to download the most recent
version of the documentation.
Join Avonic on Social Media
www.Facebook.com/avonicPTZ www.instagram.com/avonicPTZ
www.LinkedIn.com/company/avonic www.youtube.com/channels/avonic
www.twitter.com/avonic
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IMPORTANT INFORMATION
Liability
Avonic will NOT be held responsible for any damage or injury caused by unqualified persons carrying out these
tasks, or by not following the instructions in this Manual.
Intended Use and Non-Intended Use
Installation
The following applies to the installation of the Product:
• The installation activities described in this Manual should ONLY be executed by experienced technicians.
• The installation activities should NOT be executed by minors, mentally disabled persons or other persons
not qualified to perform these tasks.
Operation
The following applies to the operation of the Product:
• The operational activities described in this Manual should ONLY be executed by people with enough
technical knowledge to perform the activities in a safe manner.
• This Product is specifically developed for video conferencing / streaming via internet by companies,
institutes and universities. It is NOT meant for private use in the residential area.
• This Product is NOT a medical device and should NOT be used as a substitute for professional medical
judgment. It is NOT designed or intended for use in the diagnosis of disease or other conditions, or in the
cure, mitigation, treatment, or prevention of any condition or disease. Please consult your healthcare
provider prior to making any decisions related to your health.
Symbols Used in This Manual
Symbol Meaning Description
Danger Not following the instructions associated with this symbol may lead to
life-threatening situations and / or serious damage to the Product.
Warning Not following the instructions associated with this symbol may lead to
personal injury and / or serious damage to the Product.
Caution Caution should be exercised with the associated information.
Information The information associated with symbol refers to a general remark or a
reference to other documentation.
Instruction This symbol refers to one or more user instructions.
Recycling Specific parts of the Product can be re-used.
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Acronyms
The following acronyms are used in this Manual:
HD High Definition
HDMI High-Definition Multimedia Interface
IP Internet Protocol
PoE Power over Ethernet
PTZ Pan / Tilt / Zoom
RTMP Real-Time Messaging Protocol
RTSP Real-Time Streaming Protocol
SKU Stock Keeping Unit
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Terms of Use Avonic
3. Signing up to the Avonic Product Development Program
3.1 Avonic is committed to technological innovation. This includes the
further development of the technology of cameras, audiovisual or IT
systems.
Avonic supplies, among other things, cameras, audiovisual or IT
systems. Avonic sets conditions on the use of its cameras, audiovisual
or IT systems and the (embedded) software. These conditions are
included in these user terms and conditions. Every user of Avonic
cameras, audiovisual or IT systems must comply with these user terms.
IN ORDER TO USE THE AVONIC SUPPORT SERVICE, REGISTRATION
WITH AVONIC AS A USER IS MANDATORY. READ HERE HOW:
WWW.AVONIC.COM/REGISTER
3.2 Users may participate in the Avonic Product Development
Program. Avonic and the User enter into a written agreement
regarding the participation of the user in the Avonic Product
Development Program, in which the rights and obligations of the
parties, as well as the guarantees which Avonic and the pilot partner
will provide to third parties, are set out in writing.
WANT TO PARTICIPATE IN THE FURTHER DEVELOPMENT OF AVONIC
CAMERAS, AUDIOVISUAL OR IT-SYSTEMS? JOIN THE AVONIC
PRODUCT DEVELOPMENT PROGRAMME. READ ABOUT THE BENEFITS
AND CONDITIONS HERE: WWW.AVONIC.COM/REGISTER
1. Definitions
The following definitions apply to these user terms and conditions:
1.1 Avonic: the private company with limited liability, registered
under the legal name Avonic B.V. registered with the Chamber of
Commerce under number 63411148, which company is engaged in
the production of and trade in cameras, audiovisual and IT systems;
3.3 As part of the Avonic Product Development Program, it is possible
that, in accordance with the General Data Protection Regulation
(GDPR), a data protection impact assessment must be carried out
before the Avonic Product Development Program can be carried
out. If, following an investigation, it is found that the User is not a
suitable candidate for the Avonic Product Development Program,
for example from the results of a data protection impact assessment,
and no measures can be taken to adequately address the risks to the
protection and privacy of third parties, Avonic is entitled to exclude
the User from the Avonic Product Development Program.
4. Right of use on embedded software
1.2 Avonic Products and Services: All products and services provided
by Avonic, the resulting provisions and the associated activities which
do not originate from third parties and for which any intellectual
property rights, industrial property rights and other rights are vested in
Avonic.
4.1 The possibility exists for some Avonic Products and Services to
enrich cameras, audiovisual or IT systems from Avonic with software
(modules). For example, to enable a camera to track motion.
This software is Embedded Software. Without the Avonic Product
hardware (the camera), the Embedded Software does not function.
1.3 Installer: The natural or legal person who, acting in the exercise of
his profession or business, has supplied Avonic Products or Services to
the User in a legitimate manner.
1.4 User: A (final) user of an Avonic Product who (I) has acquired the
Avonic Product lawfully, (II) only uses the "Embedded software" of the
Avonic Product to the extent reasonably necessary to use the Avonic
Product in accordance with these terms of use and all applicable
intellectual property laws, and (III) only uses the Avonic Product
for lawful purposes in accordance with the laws and regulations
applicable to him or her.
4.2 Avonic grants the User of Avonic Products the non-exclusive right
to use Embedded Software which, together with the hardware on
which the Embedded Software can be installed, is made available on
a "per Product" basis. An activation code shall be supplied per Avonic
Product (hardware) which makes it possible to install the Embedded
Software on the Avonic Product. The Embedded Software may
only be used on that specific Avonic Product and Service and is
not transferable to other Avonic Products and Services and Avonic
hardware; the Embedded Software may not be used on other
hardware.
1.5 Embedded software:
Computer software supplied as part of a physical (hardware) Avonic
Product without which it cannot function. 4.3 The software may only be used in conjunction with other goods,
products or services if it is intended by Avonic to be used in conjunction
with them.1.6 Support:
The provision of verbal (telephone) and written (e-mail) advice
regarding the use and operation of Avonic Products and Services.
2. Registration requirement for additional services by Avonic
4.4 The right of use is always granted for the payment period agreed
in writing with Avonic or a third party supplying Products and Services
and the Embedded Software for Avonic. This may be on a monthly
or annual basis. The licence period is always tacitly extended by the
same payment period. Termination occurs by means of a registered
letter which must be received by Avonic no later than 2 months before
the renewal becomes effective.
2.1 User must register with Avonic before User can make use of
Avonic's additional services, including the provision of remote support.
2.2 User acknowledges that, instead of Avonic, he may approach
the Installer with any requests for support.
2.3 Only after registration and full payment of the costs owed to
Avonic, including the license fee, will Avonic provide support for
Embedded Software that is lawfully and correctly installed on an
Avonic Product.
4.5 The User's right of use is limited to the Embedded Software installed
or to be installed on the Avonic Products and Services (hardware)
by means of the activation code for own use only. The right of use is
limited to the Avonic Product (hardware) on which the Embedded
Software was first installed, and the number of users is always limited
to 1 (one) per device. The right of use for software can only be
transferred together with the transfer of the Avonic Product on which
the Embedded Software is installed.
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4.6 The right of use for software is limited to the Object Code. Rights to
the underlying software and Source Code itself are not granted.
5.6 The Installer or User must test the Avonic Product with Embedded
Software after each update to ensure that it functions properly and
that the update has been carried out correctly. Avonic is not able to
check whether an update for each Avonic Product has been carried
out correctly.
4.7 The right of use shall take effect after payment for the license has
been made. Avonic reserves the right to suspend the right of use if
payment is not made or these terms and conditions are not met.
6. Maintenance and support - live monitoring
4.8 No rights with regard to maintenance can be derived from the
granting of a right of use for any period whatsoever. 6.1 In order to provide Support, Avonic may, at the User's request,
remotely monitor cameras, audiovisual or IT systems and watch and/
or listen to the images and the sound. No recordings will be made or
data saved during the live monitoring.
6.2 In the context of protecting personal data and guaranteeing the
right to privacy, User must ensure, during Support, that Avonic has as
little access as possible to data containing personal data. This means,
among other things, that:
4.9 The right of use ends at the end of a license period, if this license
period is not extended. Only if the Avonic Product (hardware) on
which the Embedded software is installed is defective and is replaced
under the terms of the Avonic warranty, shall the right of use on the
defective Product be converted to the Product which replaces the
defective Product. Avonic is under no obligation to refund licence
fees, even if it is a case of an Avonic Product which has reached the
end of its life cycle within the licence period. a) User must ensure that as few people as possible can be seen or
heard through the camera and that no personal data or sensitive
information can be read during the period that Avonic is watching
live.
b) The User must ensure that all persons who are on screen during
the performance of maintenance or Support, whereby Avonic is
watching live, are informed that Avonic is watching.
4.10 The scope of the right to use software of which the intellectual
property rights lie (partly) with third parties is determined by the
general terms and conditions of those third parties. In the event of
any conflict between the provisions of the third parties' general terms
and conditions and these Terms of Use, the provisions of these Terms
of Use shall take precedence over the third parties' general terms and
conditions.
6.3 Avonic is entitled to interrupt, refuse or postpone the provision of
maintenance and Support using live monitoring, if, in the opinion of
Avonic, there are too many people recognisable on the screen, if
Avonic has reason to doubt that the people on the screen have been
adequately informed, or for any other reason.
4.11 It is prohibited to copy, duplicate or modify the Embedded
software or Products (hardware) in any way whatsoever yourself and/
or with the help of third parties. Any party other than Avonic itself
is prohibited from adding functionalities to the installed Embedded
software without prior written consent from Avonic.
4.12 Reverse engineering, decompilation or any other method of
adapting the software to a human-readable form, or exposing or
modifying the hardware, is prohibited for anyone other than Avonic
itself, unless explicitly permitted by mandatory law.
5. Maintenance and support for (Embedded) software
6.4 The User is obliged, at the end of the Support during which live
remote viewing took place, to take all necessary action so that Avonic
is no longer able to view real time images and sound from the User's
cameras, audio-visual or IT systems. This must be done by the User by
following the steps described in the manual of the Avonic Product.
7. Privacy & Data protection
7.1 User shall comply with all laws and regulations applicable
to him/her when using Avonic Products or Services, including
the General Data Protection Regulation (GDPR) and the Dutch
General Data Protection Act (Uitvoeringswet Algemene Verordening
Gegevensbescherming (UAVG).
5.1 Embedded Software maintenance comprises the provision, at
Avonic's discretion, of updates for the licensed Avonic Products and
Services or Services which contain a qualitative (e.g. fault repair) or
functional improvement to the Avonic Product provided, possibly
including documentation thereof. Avonic is not obliged to actively
keep the Installer and/or the User informed of any updates or other
improvements.
5.2 If maintenance involves a functional improvement, Avonic is
entitled to charge additional costs to compensate for this functional
improvement.
7.2 User shall also comply with the Dutch Penal Code (Wetboek van
Strafrecht, Sr), the Dutch Code of Criminal Procedure (Wetboek van
Strafvordering, Sv) and any other criminal or procedural laws and
regulations and shall not act in conflict with these laws and regulations
when using Avonic Products or Services.
7.3 User shall position Avonic products in such a way that no, or as little,
personal data is processed (for example, by placing the cameras
high up).
5.3 Avonic is entitled to refuse to provide maintenance if the Avonic
Products and Services, such as cameras, audio-visual or IT systems,
or the physical or digital environments in which the aforementioned
Avonic Products and Services operate have been modified in any
way or form by the Installer or the User since the original installation.
5.4 If the Installer and/or the User refuses to install new updates
offered by Avonic, Avonic reserves the right to no longer provide
maintenance and support, without refunding any monies paid.
7.4 User shall only process personal data by using Avonic products
if User can rely on a lawful basis, or an exception to the ban on
processing special personal data under the General Data Protection
Regulation (GDPR).
5.5 Avonic will only provide Support for the most recent updates of the
software. Avonic is entitled, at its discretion, to provide Support for older
versions, releases, etc. of software installed on delivered Products.
7.5 User shall only use cameras or comparable Avonic Products for
systematic camera surveillance if User serves a legitimate objective
which cannot be achieved in a less drastic manner. The User will
not make any sound recordings and will always indicate clearly
that camera surveillance is taking place, for example by placing a
warning sign.
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7.6 User shall not install cameras or comparable Avonic Products in
toilets or changing rooms.
7.7 User shall not install cameras or similar Avonic products in living
areas.
7.8 The User shall observe a reasonable retention period for camera
images.
9.3 In all cases where Avonic is required to pay compensation, the
total liability of Avonic to the User, under any theory or grounds
whatsoever, shall always be limited, insofar as legally permissible, to
the net invoice value of the Product, or to that proportion of the
net invoice value to which a claim for compensation is directly or
indirectly linked. The total compensation owed by Avonic shall under
no circumstances exceed € 100,000 per event, whereby a series of
related events shall be regarded as a single event.
9.4 Liability for any indirect or consequential damage, including
but not limited to loss of profit or loss resulting from late delivery
or stagnation and damage resulting from claims by third parties, is
expressly excluded.
7.9 Avonic is not liable for any claims by third parties relating to violation
of the GDPR or infringement of privacy. Should it transpire, on the
basis of a court decision, that Avonic is still fully or partially liable for
claims by third parties in connection with the violation of the GDPR
or infringement of privacy, Avonic shall be entitled to recover the
amount of the damage and any other associated costs from the User. 9.5 All claims against Avonic, except those acknowledged by Avonic,
lapse by the mere lapse of 12 months after the claim arose.
9.6 In the event of deliberate intent, gross negligence or deliberate
recklessness on the part of Avonic, the limitations on liability in this article
do not apply.
10. Code of conduct
10.1 User must use the Avonic Products and Services and/or other
facilities offered in a responsible manner. It is prohibited to use the
Avonic Products and Services and/or other facilities offered in any
way which:
7.10 User shall carry out a data protection impact assessment (DPIA)
if User intends to carry out any data processing using Avonic Products
that is likely to pose a high risk to the privacy of the individuals whose
data User processes. User shall identify the privacy risks of a data
processing operation in advance and take all available measures
to mitigate the risks. Avonic only makes cameras, audio-visual or IT
systems available and is in no way responsible for the use of Avonic
Products and Servoces and the Embedded software, nor for assessing
the risks to the privacy rights of data subjects in the event of the
(intended) use of Avonic Products by User.
a) damage to the systems of Avonic and/or third parties;
b) may cause or cause disturbances in use.
10.2 It is prohibited to use Avonic Products and Services and/or other
facilities offered for illegal practices. This includes, among others, the
following actions and behaviour:
7.11 User acknowledges that Avonic Products and Services, whether
or not in combination with Embedded Software, are not suitable for
use within every network, and that use is not always secure without
taking appropriate measures. Avonic recommends that Avonic
Products and Services only be used within a closed network, or within
a properly secured network. Avonic is not responsible for the network
and its security. Avonic is not responsible for the security of the User's
network, as Avonic cannot influence this. a) infringing on the rights of third parties or enabling the infringement of
the rights of third parties, such as but not limited to intellectual property
rights and privacy rights;
8. Controls
b) failure to comply with the applicable legislation and/or other
regulations in this respect;
8.1 Avonic is entitled to incorporate technical limitations and control
mechanisms into Avonic Products and Services in order to prevent
abuses and/or to check that the User only uses them in accordance
with these Terms of Use. c) spamming (the unsolicited distribution (or currently enabling
third parties to distribute) of advertising messages and other
communications);
d) creating/storing/distributing (child) pornography;
e) causing a danger to the functioning of computer systems or
networks of Avonic or third parties;
8.2 Avonic is entitled, either itself or through a third party, announced
or unannounced, to carry out checks at locations where the Avonic
Products and Services are used, if in the opinion of Avonic there is a
serious reason to do so, for as long as a User uses the Avonic Products
and Services. User shall ensure that all cooperation and access is
provided for this purpose.
f) sexual harassment, discrimination and/or any other form of
harassment;
g) distributing or in any other way making available to third parties
obscene, insulting and harassing material and/or other material of a
similar nature;
8.3 Should the User refuse to cooperate or grant access to Avonic,
Avonic is entitled to terminate all agreements with the User, including
the granting of the user license, with immediate effect and without
being liable for any further compensation. In this case, the User is
no longer entitled to use the software of the Avonic Products and
Services. h) making threats;
9. Liability i) storing and distributing viruses, worms and/or other destructive
activities;
j) hacking into the accounts, systems and/or networks of third
parties and/or Avonic without permission and/or performing and/
or refraining from performing any other act which makes hacking
possible.
9.1 Avonic is not liable for any breach of laws and regulations involving
the use of Avonic Products and/or Services by the Installer or User.
Avonic cannot be held liable for the use of its Products by Users and/or
third parties. The User hereby indemnifies Avonic in the broadest sense
of the word. It is up to the User to comply with all laws and regulations
applicable to him.
9.2 Avonic is not liable for damage of any nature whatsoever, unless
the liability of Avonic follows from mandatory legal provisions. In the
latter case, Avonic shall recover the damage from the User, the
Installer or third party who caused the damage through their actions
or omissions.
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10.3 Avonic reserves the right to put the Avonic Products and Services
and/or the other facilities offered out of use by a User, if, in Avonic’s
opinion, if required by law or by a court ruling and/or if a third party
points out to Avonic and/or suspects that by means of the Avonic
Products and Services, the rights of a third party are infringed, or if the
obligations arising from these Terms of Use are not complied with, or
not complied with properly or in full.
10.4 Avonic shall under no circumstances be liable for damage of
any nature whatsoever suffered by User and/or third parties as a result
of the measures taken on the basis of the previous paragraph. The
User may not invoke a right of suspension.
10.5 Should the seriousness of the actions and/or failure to act by the
User justify this, and/or should these continue despite the measures
taken by and/or on behalf of Avonic, Avonic and/or the Installer
shall have the right to terminate all agreements with the User, without
Avonic or the Installer being obliged to pay any compensation in this
regard or to refund any monies already paid.
11. Amendment of Terms of Use
11.1 Dutch law applies to all legal relationships of Avonic.
11.2 Avonic is entitled to amend or supplement these Terms of Use.
11.3 The most recent version of these user terms and conditions can
be consulted on the website: www.avonic.com/terms-conditions.
12. Contact
To contact Avonic
Tel: [phone]
E-mail: [email protected]
Mail: Exportweg 11a, 2645 ED, Delfgauw, The Netherlands
Registration for the Avonic Support Service:
www.avonic.com/register
Sign up for the Avonic Product Development Program:
www.avonic.com/register
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Contents
DISCLAIMER AND CONTACT................................................................................................................ ii
IMPORTANT INFORMATION...................................................................................................................iii
Liability..........................................................................................................................................iii
Intended Use and Non-Intended Use...................................................................................... iii
Installation.......................................................................................................................... iii
Operation.......................................................................................................................... iii
Symbols Used in This Manual..................................................................................................... iii
Acronyms.................................................................................................................................... iv
Terms of Use Avonic............................................................................................................................. v
INTRODUCTION.................................................................................................................................... 10
Purpose of this Manual.............................................................................................................10
What you need to operate the CamDirector® Teacher Tracker.........................................10
Target Audience....................................................................................................................... 10
Document Structure................................................................................................................. 10
PRODUCT OVERVIEW..........................................................................................................................11
CamDirector® Teacher Tracker Software............................................................................... 11
Features......................................................................................................................................11
MOUNTING AND INSTALLATION......................................................................................................... 12
Connecting the components to the CD500..........................................................................12
OPERATION.......................................................................................................................................... 13
First time usage......................................................................................................................... 13
Teacher Tracker.............................................................................................................. 14
Settings............................................................................................................................. 17
Customer Support........................................................................................................... 19
TROUBLESHOOTING............................................................................................................................. 20
General...................................................................................................................................... 20
Power Issues...............................................................................................................................20
WebInterface............................................................................................................................ 20
No Image / no preview of the image in the WebInterface ................................................. 20
Tracking Issues........................................................................................................................... 20
LIST OF SUPPORT ARTICLES................................................................................................................. 21
APPENDIX A: TCP SETTINGS AND COMMAND LIST........................................................................... 22
TCP over IP................................................................................................................................ 22
CamDirector® Return Commands................................................................................23
CamDirector® Control Commands.............................................................................. 24
APPENDIX B: HTTP API CamDirector®............................................................................................... 25
How to use HTTP API.................................................................................................................25
HTTP API list................................................................................................................................ 26
Index..................................................................................................................................... 27
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INTRODUCTION
Purpose of this Manual
This Manual describes the safety precautions and the instructions for safe installation and operation of the Avonic
CamDirector® Teacher Tracker Software. Note that the Avonic CamDirector® Teacher Tracker software is part of
the CamDirector® (system): the software, CD500 and cameras. See below.
What you need to operate the CamDirector® Teacher Tracker
Take note that you need the following products to use the CamDirector® Teacher Tracker Software:
1. 1x AV-CD500 (separately sold)
2. 1x AV-CD-TRAC1 CamDirector® Teacher Tracker software license
3. 2x AV-CM70 series cameras (separately sold)
4. 1x CAT 6x Ethernet cable (third party)
5. 2x PoE CAT 6x cables (third party)
Target Audience
This Manual is developed for installation technicians who install and operate the Product at client sites, and for IT
professionals who are responsible for operating the Product.
Document Structure
The Manual is subdivided into the following Chapters:
1. Introduction
2. Product Overview
3. Mounting and Installation
4. Operation
5. Troubleshooting
6. List of Support Articles
The following Appendices can be found at the end of this manual:
•Appendix A: TCP Settings and Command List
•Appendix B: HTTP API CamDirector
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PRODUCT OVERVIEW
CamDirector® Teacher Tracker Software
Avonic’s CamDirector® Teacher Tracker is a unique tracking solution that creates automatic multi camera video
registrations of lectures. It can automatically find the teacher in a room with students and provides elegant close-
ups of the teacher, even in large lecture halls and auditoriums. The live video output automatically switches
between overview shots of the classroom and close-ups of the teacher. With the CamDirector® Teacher Tracker
Software Avonic sets the new standard for automated lecture recordings.
Features
From small classrooms to large auditoria
The CamDirector® Teacher Tracker supports perfect tracking of a presenter even in the largest lecture halls and auditoriums.
Hassle-free lectures
The system runs automatically when a lecture starts without the need to wear distracting equipment. Let teachers focus on teaching
instead of technology.
Consistent and accurate tracking
By harnessing the strength of the two-camera approach, the CamDirector® 99% of the time provides an accurate and consistent tracking
solution.
Track and Switch TV-like experience
CamDirector® Teacher Tracker’s close-up camera follows the teacher’s movement in a calm and natural way, while the overview
camera provides shots of the room to give the viewers the experience of being present.
Privacy Guaranteed
The CamDirector® Teacher Tracker is built around privacy. All image processing is done locally without the need to be connected to the
internet. We give you the tools to set privacy settings according to your own standards.
An ever-evolving AI solution
Avonic’s patented machine learning algorithms let the teacher tracker improve over time by learning from every lecture it records.
11

MOUNTING AND INSTALLATION
To use the CamDirector® Teacher Tracker software you need the CD500 and two of the SAME CM70 series
camera models. These camera's can be mounted to a wall or tripod using a MT220 mount (see the MT220
mount for the manual.) This chapter describes how to connect all the components to the CD500. These steps are
subdivided into the following groups, each of which is described in a separate section:
1. Connecting the Components to the CD500 and the cameras
Take the following precautions to prevent the CD500 from falling down which may cause injuries:
• Set up the CD500 and its cameras on a hard, stable surface, or mount it to a wall or ceiling.
• ONLY use an Avonic mount for mounting to a wall, or tripod.
• Ensure the mounting construction is capable of supporting four times the weight of the cameras and/or
the Product. (See 'General Specifications > Weight product’ in the CD500 and/or CM70 series Datasheet
for the exact weight.)
• Use a safety loop or drop protection that prevents the CD500 and its cameras from falling if the mounting
construction fails.
• During mounting and installation, NEVER install the CD500 and its cameras above a person.
• Check the installation at least once a year. An improper mounting could cause the unit to fall off,
resulting in personal injury.
Connecting the components to the CD500
Execute the following steps to connect the components to the CD500:
1. Connect all provided components to the ports at the back of the CD500.
1. RCA port (Audio Line IN) (for future use)
2. RCA port (Audio Line OUT) (for future use)
3. USB3.0 port
4. HDMI 2.0 a/b port
5. RS232 port (for future use)
6. RS485 port (for future use)
7. GPIO Harting, har-flexicon port (for future use)
8. PSU port (to connect the provided power adapter)
2. Connect both CM70 series* cameras using a CAT6x ethernet cable (NOT provided in the package contents)
to the ethernet ports at the front of the CD500. The figure below shows how to connect all components to the
back and front of the CD500. For the video output you need to connect also a HDMI cable to the CD500 and
your monitor. For audio you need an USB cable plus USB extenders. Audio will NOT work using the RCA ports or
the Balanced Audio Ports on the CM70 series cameras!
* The CamDirector®system works ONLY with two of the same camera models (two CM70-IP, CM70-NDI,
two CM71, or two CM73 cameras)!
After connecting the provided power adapter and the CAT 6 Ethernet cable, the CD500 will start automatically.
The CD500 is now ready for set up.
12

OPERATION
The CamDirector® Teacher Tracker works with two Avonic CM70 series* cameras: an overview and a follow
camera. The software is trained to use the follow camera to pan, tilt, zoom in and out to follow the speaker. The
overview camera is used to give you a stationary picture of the entire stage. No internet connection is required.
Everything runs locally on the CD500. This chapter will explain how to use the CamDirector® Teacher Tracker. In this
chapter, the single speaker is called the teacher. Read also the AV-CM70 series manual to make yourself familiar
with the features of this camera and the Basic CamDirector tips article on the website.
* Note that the CamDirector® works ONLY with two of the same camera models (two CM70-IP, CM70-NDI,
two CM71, or two CM73 cameras)! Because of the different field of views it will NOT work using two different
models.
What you can see in the WebInterface depends on the licenses activated on the CD500. See the Setting >
Status page for the activated licenses on your CD500 and the Avonic website for the available licenses.
First time usage
1. Install the Cameras
•By first time usage of the cameras: open the box of the CM70 series cameras (see connecting the
components) and follow the Quick Guide. After that follow instructions in this manual.
•Install the cameras to the MT220 mount using the supplied screws. Download the MT220 manual.
2. Connect the CD500
•Connect the two cameras using CAT6a cables to the camera ports on the CD500.
See Mounting and Installation.
•Connect your computer/ local network to the CD500 using an ethernet cable,
configure your ethernet adapter to network segment 192.168.5.xxx
•Connect also a HDMI cable for video output (there is no video output over ethernet).
Use the USB port and USB extenders to use audio (RCA ports and Balanced Audio
ports on the cameras will NOT work!)
3. Configure the cameras
•Turn on the first camera and configure its network settings according to your local network. Do the same for the
other camera. See also the Quick Guide of the CM70 series cameras.
•Set up both camera’s exposure and white balance to match the circumstances in the room.
•Take note of the two IP addresses of the cameras, you will need them during installation of the Teacher Tracker.
4. Configure the CD500
•Open a browser. Fill in the default IP address: 192.168.5.50 You can use Google Chrome or Microsoft Edge. The
WebInterface will not work correctly when Firefox is used. Login using the following credentials: Username: admin
Password: admin
•Navigate to Settings > System and setup the network settings. Add the IP addresses of both cameras.
•Check if the Teacher Tracker License is activated (under Licenses). If not contact Avonic.
•Click Save and Reboot, this will take a couple of minutes. The reboot is finished when the IP address appears on
the HDMI connected screen. Refresh the page and continue to the next step.
•Go to Settings > Status,. Check if there is a new firmware update available. If so, update the Teacher Tracker.
5. Calibration
To use the Teacher Tracker, you need to calibrate the software. See Calibration.
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Teacher Tracker
You can see this page only with the module Teacher Tracker activated. For available licenses check the
Settings > Status page and the Avonic website.
The Teacher Tracker > Info page is the starting page of the WebInterface.
On this page you can see:
1. A vertical blue bar at the left side of your screen where you can navigate to different pages.
2. Teacher Tracker is enabled toggle button (to turn on the Teacher Tracker).
3. An output preview of both camera's (left: live output = follow camera, right: overview camera). The green
camera bars below the output preview will turn from green into orange if they are not connected. Note that
you cannot click on them. The only function they have is to show the connection status of the cameras.
4. Audio exclusion line to exclude people you not want to follow (see Teacher Tracker > Audience).
5. Who is the speaker.
• For an automatic detection of a person before the camera, you need to pull the Teacher Tracker toggle
button at the top of the output preview (3) from left to right, making it green.
Teacher Tracker > Calibration
For the CamDirector's® Teacher Tracker to function properly, it is crucial to calibrate the software in order to create
high quality lecture registrations. This can be done by placing one person in the overview area (on stage, room
etc). This person can be anyone: teacher, technician, student etc.
1. Click on Teacher Tracker > Calibration in the blue bar. You will see the picture below:
Calibration
Before you start the calibration process, take note of the following: Any changes made to the camera's
position, pan, tilt, zoom, and/or light conditions require re-calibration of the Teacher Tracker!
• Calibration can be done with one person, but it is recommend to calibrate the software with two
persons: one person on stage, or in the room and one behind the computer to give instructions where
the person on stage, or in the room should stand.
• Do not forget to turn ON the cameras before starting the calibration process.
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See also CamDirector®: How to calibrate the Teacher Tracker software on the website. Follow
instructions below to calibrate a person before the camera:
1. Click Start Configuration.
• Define your stage. Determine the positions where the teacher could stand on stage or in the
room and configure the Pan, Tilt and Zoom levels of the overview camera until all these positions
are in the picture (the software will automatically detect the zoom level for the follow camera
during calibration). Make also sure that the teacher is in the picture with his or her face and upper
body.
• Make sure that the person to be calibrated is alone in front of the camera. With two or more
persons (with their face) before the camera the software is not able to find a detection point and
will wait until it has found one.
2. Click Start Calibration. At the bottom of the next page a bar appears that is slowly turning full. The
number of calibration points will increase during calibration.
3. Choose a position in the room. Wait until the cameras are ready. The camera will blink 4 times red
when the calibration is in progress. If a calibration point is found, the camera will blink green.
4. When both cameras are blinking green, the person to be calibrated can move to another position in
the room or on stage. Use the full width of the room or the stage and take at least 5 calibration points
in a sitting position on a chair. Repeat this until all calibration points (20) are found and completed.
5. Press the abort button if you want to abort the calibration.
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6. The camera tally lights will be solid green if the calibration is successful. The software will automatically
return to the configuration page.
7. Navigate to Teacher Tracker > Audience and set the audience exclusion zone. After calibration the
Teacher Tracker toggle button is automatically set to ON. You can check this at the info page. The
Software is now ready to follow the teacher. You cannot control the PTZ functionality of the camera
or see a video output over IP in the WebInterface of the camera when the Teacher Tracker toggle
button is set to ON.
You can change camera positions during calibration. It is also possible to switch the cameras by switching
the IP Addresses at Settings > System. If you do this, re-calibration is needed!
Tally light status Camera tally light Meaning
Solid red Cannot find calibration point
4 times blinking red Calibration point in progress
Blinking green Calibration point found
Solid green Calibration successful
Teacher Tracker > Audience
This page is to exclude audience: like students and other people on the foreground. This is needed for the software
to follow only the teacher.
Click on the blue bar (2) at the bottom of the preview. You can drag the audience exclusion zone up or
down to exclude the people you want to exclude. See the picture below:
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Settings
On this page it is possible to change some CamDirector® Teacher Tracker settings such as Camera, Audio and
Network settings. It is also possible to change account settings (username and password).
Settings > Status
The Status page shows:
• The network addresses (IP, Netmask, Gateway, MAC Address)
• Calibration status and date
• Camera status and addresses (Overview and Follow Camera)
• A button to reset to Factory Settings
• The Licenses available
• A button to check for licenses, download logs and check/ update Firmware. Note that re-calibration is not
needed after updating the Teacher Tracker software to a new firmware version.
An internet connection is required to update the Teacher Tracker software. You can go offline when the
update is completed. See also CamDirector® Firmware Update on the website.
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Settings > System
The System page can be used to change Camera, Audio and Network Settings.
Cameras, Streaming and Network
Under Settings > System you can configure the cameras IP addresses and Network settings.
1. Cameras Camera 1 and 2 IP Cameras IP address. This should be the cameras IP address of two of the same CM70
camera models (see Operation) in your local network! Otherwise it will NOT work!
2. Network Automatic
Configuration
Enables a DHCP.
Remote Support Enables remote support access from our support team.
System IP IP address of the CD500
Netmask Netmask address of the CD500
Gateway Gateway address of the CD500
Save and reboot the CamDirector® for the changes to take effect.
Settings > Account
Here you can change account settings like Username and Password.
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Customer Support
On this page it is possible to get customer support from distance.
1. Click on customer support in the blue bar at the right to go to this page.
2. Enable the Remote Support toggle button. You need a VPN connection for this. The Remote Support
toggle button will be switched off automatically after one month.
3. You can download log files and enable the possibility for image logs. Note that files can be very
large!
4. Here you can see the start date and end date of your Teacker Tracker license and download all info
if you want to.
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TROUBLESHOOTING
General
1. Turn the CD500 and the CM70 series cameras off and on again and check if the problem persists.
2. If the problem persists after putting the CD500 and the camera off and on again, restore to factory
default.
Power Issues
If the CD500 power LED is OFF:
1. Check the net power.
2. Check the power adapter.
WebInterface
Check this if you cannot enter the WebInterface:
1. Use an incognito window in your browser, sometimes cache issues arise when using multiple devices
that have the same default IP address.
2. Reset to factory default.
3. See also CamDirector®: Why Teacher Tracker is not switching on the website, if the Teacker Tracker
software will not switch to a follow or an overview shot.
No Image / no preview of the image in the WebInterface
1. Check the power of the camera and monitor.
2. Check if the cameras are connected to the same subnet as the CD500.
3. Check the quality and length of the CAT 6a cables of the CD500.
4. Check if the video specifications of your monitor matches the specifications of the cameras.
Tracking Issues
1. Check if the cameras are two of the SAME CM70 series camera models (two CM70-IP, two CM70-
NDI, two CM71, or two CM73 cameras).
2. Check the configuration of the cameras: exposure and white balance to match the light conditions
in the room and changes to the pan, tilt and zoom levels of the cameras.
3. Check if the IP addresses of the cameras are switched. If so, re-calibrate the Teacher Tracker
software.
4. Check the Teacher Tracker toggle button in the WebInterface. See Teacher Tracker on page 14.
5. Check if the audience exclusion zone is not above the upper body and or face of the teacher. If it
is, the teacher will also be excluded and cannot be detected by the Teacher Tracker.
It is recommend not to wear light clothes against a light background or dark clothes against a dark
background.
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