AWE Learning All-In-One Platinum 2 User manual

All-In-One Touchscreen
Quick Setup Guide
Support: 866.463.6357 | Sales: 888.293.0272 | [email protected]
www.awelearning.com
06.02.21
AWE Learning All-In-One
Components
AWE Learning All-In-One System
AWE Learning Kid-Friendly Keyboard & Mouse
AWE Learning Mouse Pad
Power Cables
Platinum Version 2

Parts Identication
1. Base / Stand
2. Power Jack
3. Kensington Lock Port
4. RJ-45 LAN Jack
5. HDMI-Out Port
6. USB 3.1 Gen 1 Port (Type-A)
7. USB 2.0 Port (Type-A)
1. Hard Drive Disk LED
2. USB 3.1 Gen1 Port
3. Line-Out Jack
4. Microphone
5. System Power Button /
LED
6. Maintain Door
Parts Identication
Connections for Power, Keyboard, Mouse, Headphones, and Network
AWE Learning Keyboard & Mouse
Welcome
Pack
ØWorkstation Back View
ØWorkstation Side Views
Mouse Pad
1. Ventilator
2. Stereo Speakers
ØWorkstation Top & Bottom Views
AC/DC Adapter &
AC Power Cord

Setup
When you setup your AWE Learning workstation for the rst time, we recommend that you
set the following functions within the Administrative Control Panel:
1. Administrative Control Panel Password
To access the Administrative Control Panel, click on the gear icon in the top right corner
of the desktop interface. This will display information about your workstation. Click on
the Open Administrator Panel button. The rst time this loads you will be asked to create
an Administrator Password. This password will be required every time you access the
Administrative Control Panel, so please keep your password details safe.
2. Set the Date & Time
For synchronization and accurate usage statistics, it is essential that the workstation time
and date are correct. To set the date & time, click on the Administration tab, and click the
button labeled Edit Time/Date. Set the current time and date.
1
2
• Do not use any sharp objects on
the display panel.
• Avoid pressing the display panel
when adjusting.
ØConnecting the Power and Turning On
ØPosition Your System
ØGetting Started

For any inquiries, please review our list of Frequently Asked Questions (FAQs) on our website
at www.awelearning.com/support
Our Customer Support team is available Monday-Friday, 9am-5pm EST, and can be reached
by phone at 1-866-463-6357 or by email at [email protected]
Support: 866.463.6357 | Sales: 888.293.0272 | [email protected]
www.awelearning.com
© 2021 AWE Acquisition, Inc. All rights reserved.
• Do not hang or place any objects (such as headphones, signage) on the touchscreen.
This will affect functionality. If an object is touching the screen, remove it and reboot.
• For the integrity and functionality of your AWE Learning workstation, we strongly
recommend using a surge protector.
• We recommend that you run cables underneath the computer and safely secure them.
• This workstation comes with an industry leading three-year limited warranty and access
to our excellent U.S.-based Customer Support team. Please review your purchase
contract for further warranty information.
• KeepOriginalPackagingasunitsarerequiredtobereturnedinoriginalpackagingifrepairs
areneededinthefuture. AWEwillnotprovidepackagingforanyreturnshipmentsat nocost.
3. Shut Down Your Unit
To power down your unit, click on the door icon in the top right navigation. This will end
your session. Click on the power button on the bottom right corner. In order to avoid
users turning off the unit, you will be prompted to enter your Admin Panel password to
successfully power down the workstation.
4. Access the Customer Portal
The Customer Portal is a great resource for you to access detailed utilization statistics for
your workstation. All statistics are automatically uploaded on networked AWE Learning
workstations, or can be manually uploaded via USB. This allows you to access detailed
reporting, utilization statistics, view account information, check warranty status, and much
more.
Access the Customer Portal from any internet-enabled device: https://portal.awe-net.com
5. AWE Learning Admin Guide
For further information about your AWE Learning workstation, please read the Admin
Guide that is accessible from our online Welcome Kit:
https://awelearning.com/welcome-kit.
ØNotes
ØSupport