AXIOMTEK DSP500-523 Series User manual

DSP500-523 Series
Digital Signage Player with 9/8th Gen
Intel® Core™ i5/i3 & Celeron®
Processor

ii
Disclaimers
This manual has been carefully checked and believed to contain accurate information.
Axiomtek Co., Ltd. assumes no responsibility for any infringements of patents or any third
party’s rights, or any liability arising from such uses.
Axiomtek does not warrant or assume any legal liability or responsibility for the accuracy,
completeness or usefulness of any information in this document. Axiomtek does not make
any commitment to update any information in this manual.
Axiomtek reserves the right to change or revise this document and/or product at any time
without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any forms or by any means, electronic, mechanical, photocopying, recording, among others,
without prior written permissions of Axiomtek Co., Ltd.
Copyright 2020 Axiomtek Co., Ltd.
All Rights Reserved
November 2020, Version A1
Printed in Taiwan

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Safety Precautions
Before getting started, please read the following important safety precautions.
1. The DSP501-527 does not come with an operating system which must be loaded first
before installation of any software into the computer.
2. Be sure to ground yourself to prevent static charge when installing any internal
components. Use a wrist grounding strap and place all electronic components in any
static-shielded devices. Most electronic components are sensitive to static electrical
charge.
3. Disconnect the power cord from the DSP501-527 prior to making any installation. Be
sure both the system and all external devices are turned OFF. Sudden surge of power
could ruin sensitive components. Make sure the DSP501-527 is properly grounded.
4. Make sure the voltage of the power source is correct before connecting it to any power
outlet.
5. Turn Off system power before cleaning. Clean the system using a cloth only. Do not
spray any liquid cleaner directly onto the screen.
6. Do not leave equipment in an uncontrolled environment where the storage temperature
is below -40℃or above 80℃as it may damage the equipment.
7. Do not open the system’s back cover. If opening the cover for maintenance is a must,
only a trained technician is allowed to do so. Integrated circuits on computer boards are
sensitive to static electricity. To avoid damaging chips from electrostatic discharge,
observe the following precautions:
Before handling a board or integrated circuit, touch an unpainted portion of the
system unit chassis for a few seconds. This will help discharge any static electricity
on human body.
When handling boards and components, wear a wrist grounding strap available from
most electronic component stores.

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Classifications
1. Degree of production against electric shock: not classified
2. Degree of protection against ingress of water: IP40
3. Equipment not suitable for use in the presence of a flammable anesthetic mixture with air,
oxygen or nitrous oxide.
4. Mode of operation: Continuous

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General Cleaning Tips
Please keep the following precautions in mind while understanding the details fully before
and during any cleaning of the computer and any components within.
A piece of dry cloth is ideal to clean the device.
1. Be cautious of any tiny removable components when using a vacuum cleaner to absorb
dirt on the floor.
2. Turn the system off before clean up the computer or any components within.
3. Avoid dropping any components inside the computer or getting circuit board damp or wet.
4. For cleaning, be cautious of all kinds of cleaning solvents or chemicals which may cause
allergy to certain individuals.
5. Keep foods, drinks or cigarettes away from the computer.
Cleaning Tools:
Although many companies have created products to help improve the process of cleaning
computer and peripherals, users can also use house hold items accordingly for cleaning.
Listed below are items available for cleaning computer or computer peripherals.
Pay special attention to components requiring designated products for cleaning as
mentioned below.
Cloth: A piece of cloth is the best tool to use when rubbing up a component. Although
paper towels or tissues can be used on most hardware as well, it is recommended to
use a piece of cloth.
Water or rubbing alcohol: A piece of cloth may be somewhat moistened with water or
rubbing alcohol before being rubbed on the computer. Unknown solvents may be
harmful to plastic parts.
Absorb dust, dirt, hair, cigarette and other particles outside of a computer can be one of
the best methods of cleaning a computer. Over time these items may restrict the airflow
in a computer and cause circuitry to corrode.
Cotton swabs: Cotton swaps moistened with rubbing alcohol or water are applicable to
reach areas in keyboard, mouse and other areas.
Foam swabs: If possible, it is better to use lint free swabs such as foam swabs.
.
【Note】: It is strongly recommended that customer should shut down the system before
start to clean any single components.
Please follow the steps below:
1.Close all application programs;
2.Close operating software;
3.Turn off power switch;
4.Remove all devices;
5.Pull out power cable.

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Scrap Computer Recycling
Please inform the nearest Axiomtek distributor as soon as possible for suitable solutions in
case computers require maintenance or repair; or for recycling in case computers are out of
order.
Trademarks Acknowledgments
Axiomtek is a trademark of Axiomtek Co., Ltd.
IBM, PC/AT, PS/2, VGA are trademarks of International Business Machines Corporation.
Intel®and Pentium®are registered trademarks of Intel Corporation.
MS-DOS, Microsoft C and QuickBasic, Windows 10, Windows 8.1, Windows 8, Windows 7,
Windows XPE, Windows XP, Windows CE embedded, Linux are trademarks of Microsoft
Corporation.
Other brand names and trademarks are the properties and registered brands of their
respective owners.

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Table of Contents
Disclaimers............................................................................................................. ii
Safety Precautions................................................................................................ iii
Classifications....................................................................................................... iv
General Cleaning Tips ...........................................................................................v
Scrap Computer Recycling...................................................................................vi
SECTION 1 INTRODUCTION.........................................................................1
1.1 General Descriptions.........................................................................1
1.2 System Specifications....................................................................... 2
1.2.1 CPU ...................................................................................................................2
1.2.2 I/O System ........................................................................................................3
1.2.3 System Specifications.....................................................................................3
1.3 Dimensions ........................................................................................4
1.3.1 System Dimensions.........................................................................................4
1.3.2 Wall-mount Bracket Dimensions ...................................................................5
1.3.3 VESA-mount Bracket Dimensions.................................................................6
1.4 I/O Outlets...........................................................................................7
1.5Packing List........................................................................................8
SECTION 2 HARDWARE INSTALLATION ...................................................9
2.1Installation of the CPU Processor.................................................... 9
2.2Installation of SO-DIMM Memory ................................................... 12
SECTION 3 JUMPER & CONNECTOR SETTINGS.....................................17
3.1 Locations of Jumpers & Connectors.............................................17
3.2 Summary of Jumper Settings.........................................................19
3.2.1Auto Power On (JP1).....................................................................................20
3.2.2Restore BIOS Optimal Defaults (JP2)..........................................................20
3.3 Connectors .....................................................................................21
3.3.1DC Power Jack Connector (screw type) (CN7)...........................................22
3.3.2COM1 DB9 Connector (CN11).......................................................................22
3.3.3HDMI Connector (HDMI1~3)..........................................................................23
3.3.4 Ethernet Ports (LAN1) ...................................................................................23
3.3.5ATX Power On/Off button (SW1) ..................................................................24
3.3.6 Clear EDID button (SW2)...............................................................................24
3.3.7Remote Power Switch Connector (PWRBT1) .............................................24
3.3.8USB 3.0 Port (CN5/CN6) ................................................................................24
3.3.9Audio Jack Line-out Connector (J3)............................................................25
3.3.10M.2 B Key Connector (SCN3) .......................................................................26
3.3.11SIM Card slot (SCN2).....................................................................................27
3.3.12 M.2 M KEY Connector (SCN1)......................................................................28
3.3.13M.2 E KEY Connector (SCN4).......................................................................30
3.3.14Device Management Port (LAN2).................................................................31
SECTION 4 BIOS SETUP UTILITY..............................................................33
4.1 Starting.............................................................................................33
4.2 Navigation Keys............................................................................... 33
4.3 Main Menu........................................................................................ 34
4.4Advanced Menu ...............................................................................35
4.5 Chipset Menu ................................................................................... 48
4.6 PCH-IO Configuration...................................................................... 50

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4.7 Security Menu..................................................................................51
4.8Save & Exit Menu............................................................................. 53
APPENDIX A WATCHDOG TIMER .............................................................55
About Watchdog Timer .................................................................................. 55
Sample Program.............................................................................................. 56

DSP500-523 Series user’s Manual
Introduction
1
SECTION 1
INTRODUCTION
This section contains general information and detailed specifications of the DSP500-523.
Section 1 consists of the following sub-sections:
General Descriptions
System Specifications
Dimensions
I/O Outlets
Packing List
1.1 General Descriptions
The DSP500-523 is a 4K@60Hz digital signage player that powered by LGA1151 socket
8th/9th gen Intel® Core™i7/i5/i3 & Celeron® processor (formally codename: Coffee Lake) with
low power consumption design. To fulfill the application needs of digital signage, smart retail,
and smart cities, the embedded system supports Windows®10 IoT and can be wall-mounted
and VESA mounted as optional requests.
The DSP500-523 features an slim size, low power consumption, and functions fundamental to
successful digital signage deployment. It is equipped with dual 260-pin DDR4 SO-DIMMs with
up to 32GB memory capacity and has a full range of I/O interfaces to support RS-232, audio,
USB 3.0 and USB 2.0 signals. This compact signage player is capable of serving two
independent displays with 4K resolution through its HDMI ports. Furthermore, the DSP500-
523 is offering 12 voltage DC power input and four antenna connectors for setting up Wi-Fi or
4G LTE networks.

DSP500-523 Series user’s Manual
Introduction
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Features
LGA1151 socket 8th/9th generation Intel® Core™ i7/i5/i3 & Celeron®processor
(CPU TDP max. up to 35W)
2 x DDR4-2400/2666 SO-DIMM max. up to 32GB
1 COM port, 4 USB ports and 1 GbE LANs
3 HDMI 2.0 for 4K@60Hz UHD content
1 x M.2 M Key 2280 (SATA/NVMe) for storage
1 x M.2 E Key 2230 for WLAN and WWAN
1 x M.2 B Key 3042 for 4G/LTE option
Slim and compact design
Suitable for digital signage and smart retail applications
Reliable and Stable Design
The DSP500-523 signage player comes equipped with LGA1151 socket 8th/9th gen
Intel®Core™i7/i5/i3 & Celeron®processors (TDP up to 35W), slim size and basic
functions, providing the best solution for smart retails and light industries.
Flexible Connectivity
The DSP500-523 comes with basic interfaces including one RS-232 port, four USB
3.1 ports, three HDMI 2.0, and one GbE LAN port.
Embedded O.S. Supported
The DSP500-523 supports Windows®10 IoT and Linux.
1.2 System Specifications
1.2.1 CPU
CPU
LGA1151 socket 8th/9th gen Intel® Core™ i7/i5/i3 & Celeron® processors
(CPU TDP max. up to 35W)
Chipset
Intel® Q370
BIOS
American Megatrends Inc. UEFI (Unified Extensible Firmware Interface)
BIOS.
System Memory
Two 260-pin DDR4-2400/2666 SO-DIMM sockets, up to 32GB at the
maximum.

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Introduction
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1.2.2 I/O System
Display
3 x HDMI (HDMI 2.0 up to 4096 x 2160@60Hz)
Ethernet
1 x 10/100/1000 Ethernet ports (i219LM)
USB Ports
4 x USB 3.1
Serial Ports
1 x RS-232 (9-pin D-Sub male connector)
Expansion Interface
1 x M.2 E Key 2230 socket for WiFi/Bluetooth options
1 x M.2 B Key 3042 socket for 4G/LTE options
1 x M.2 M Key 2280 (SATA/NVMe)
Storage
1 x M.2 M Key 2280 (SATA/NVMe)
1 x SIM slot
Audio
HD audio compliant with Realtek ALC662
Support Line-out through one audio jack.
Indicator
1 x Yellow LED as indicator for HDD active
Switch
1 x ATX PWR switch
1 x Remote PWR switch
1 x Reset switch
1 x Clear EDID switch
Antenna
4 x SMA type connector openings for antenna
1.2.3 System Specifications
Watchdog Timer
1~255 seconds or minutes; up to 255 levels.
Power Supply
12VDC /84W AC to DC adapter
Operation Temperature
0℃~+45℃(32 ºF ~ 122ºF)
Humidity
10% ~ 90% (non-condensation)
Weight
1.50 kg (3.3 lb) without package
1.80 kg (4.4 lb) with package
Dimension
202 mm (7.94") x 196 mm (7.7") x 32.4 mm (1.27")
【Note】: All specifications and images are subject to change without notice.

DSP500-523 Series user’s Manual
Introduction
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1.3 Dimensions
The following diagrams show dimensions and outlines of the DSP500-523.
1.3.1 System Dimensions

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Introduction
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1.3.2 Wall-mount Bracket Dimensions
Instruction
Step 1: Screw the two pieces of wall-mount kits to the bottom plate of the device. Total four
screws (metric 3 x6) are required.
Step 2: Use the device, with wall mount plate attached, as a guide to mark the correct
locations of the four screws.
Step 3: Insert a tapping-screw (thread diameter less than 4mm) head through middle of the
keyhole-shaped aperture on the plate, and then slide the device downwards.
Tighten the screw head for added stability.

DSP500-523 Series user’s Manual
Introduction
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1.3.3 VESA-mount Bracket Dimensions
Instruction
Step 1: Screw the two pieces of wall-mount kits to the bottom plate of the device. Total four
screws (metric 3 x6) are required.
Step 2: Use the device, with wall mount plate attached, as a guide to mark the correct
locations of the four screws.
Step 3: Insert a tapping-screw (thread diameter less than 4mm) head through middle of the
keyhole-shaped aperture on the plate, and then slide the device downwards.

DSP500-523 Series user’s Manual
Introduction
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Tighten the screw head for added stability.
1.4I/O Outlets
The following figures show I/O outlets on the DSP500-523.
Front View
Rear View
1
12VDC power input
7
Power Button
2
HDMI 1~3
8
COM port
3
USB 3.1
9
Line_Out
4
GbE LAN port
10
Antenna hole
5
Device management port
11
Remote switch
6
Clear EDID

DSP500-523 Series user’s Manual
Introduction
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1.5Packing List
The DSP500-523 comes with the following bundle package:
DSP500-523 System Unit x 1
Foot Pad x 4
Screw Type AC 84W (12V/7A) Adaptor x 1
Optional DDR4 SO-DIMM Memory
Optional Antenna
Optional M.2 WiFi/BT module
Optional M.2 2280 SSD
Optional Power Cord

DSP500-523 Series user’s Manual
Hardware Installation
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SECTION 2
HARDWARE INSTALLATION
The DSP500-523 is convenient for various hardware configurations such as DRAM, SSD
(Solid State Drive) and M.2 modules. Section 2 contains guidelines for hardware installation.
2.1Installation of the CPU Processor
Step 1 Turn off the system and unplug the power cord.
Step 2 Turn the system upside down to locate screws at the bottom and then
loosen four screws.
Step 3 Open the TOP cover and CPU cooler.
Step 4 Disengage load lever and remove the CPU cover.
Disengage the load lever by pushing its hook down and then pulling it slightly outward.
Rotate the load lever to the open position at approximately 135°.
Rotate the load plate to the open position at approximately 150°.
【Note】Apply pressure to corner with the right-hand thumb when opening or
closing the load lever - otherwise the lever will bounce back (as a
mouse trap does) causing bent contacts.

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Hardware Installation
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Step 5 Installation steps of the CPU Processor
Lift the processor package from shipping media by grasping the substrate edges.
Scan the processor package gold pads for any presence of foreign material.
Locate connection 1 indicator on the processor which aligns with connection 1 indicator
chamfer on the socket, and notice processor keying features that line up with posts along
socket walls.
Grasp the processor with the thumb and index finger along the top and bottom edges.
The socket will have cutouts for your fingers to fit into.
Carefully place the processor into the socket body vertically.
【Note】
Never touch the fragile socket contacts to avoid damage and do not touch the
processor’s sensitive contacts at any time during installation.

DSP500-523 Series user’s Manual
Hardware Installation
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Step 6 Installation steps of the CPU processor
Align pins of the CPU with pin holes of the socket. Be careful of the CPU’s orientation that
users need to align the arrow mark on the CPU with the arrow key on the socket.
Step 7 Apply thermal grease on top of the CPU
Step 8 Put the cooler kit back and fasten all screws.
Step 9 Put the TOP cover back and fasten all screws.

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Hardware Installation
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2.2Installation of SO-DIMM Memory
1 Installation of DIMM1 Memory
Step 1 Turn off the system and unplug the power cord.
Step 2 Turn the system upside down to locate screws at the bottom and then
loosen four screws.
Step 3 Located the DIMM1 socket on main board.
Step 4 Locate the memory module, insert a gold colored contact into the
socket and push the module end latches till locked.
Step 5 Put the top cover back and fasten four screws back onto the system.