Axis M3011 User manual

ENGLISH DEUTSCH ITALIANO ESPAÑOL
INSTALLATION GUIDE
FRAN
Ç
AIS
AXIS M3011 Network Camera

About this Document
This document includes instructions for installing the
AXIS M3011 on your network. Previous experience of
networking will be beneficial when installing the
product.
Legal Considerations
Video and audio surveillance can be prohibited by laws
that vary from country to country. Check the laws in
your local region before using this product for
surveillance purposes.
This product includes one (1) MPEG-4 decoder license.
To purchase further licenses, contact your reseller.
Electromagnetic Compatibility (EMC)
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or
more of the following measures: Re-orient or relocate
the receiving antenna. Increase the separation between
the equipment and receiver. Connect the equipment to
an outlet on a different circuit to the receiver. Consult
your dealer or an experienced radio/TV technician for
help. Shielded (STP) network cables must be used with
this unit to ensure compliance with EMC standards.
USA - This equipment has been tested and found to
comply with the limits for a Class B computing device
pursuant to Subpart B of Part 15 of FCC rules, which are
designed to provide reasonable protection against such
interference when operated in a commercial
environment. Operation of this equipment in a
residential area is likely to cause interference, in which
case the user at his/her own expense will be required to
take whatever measures may be required to correct the
interference.
Canada - This Class B digital apparatus complies with
Canadian ICES-003.
Europe - This digital equipment fulfills the
requirements for radiated emission according to limit B
of EN55022, and the requirements for immunity
according to EN55024 residential and commercial
industry.
Japan - This is a class B product based on the standard
of the Voluntary Control Council for Interference from
Information Technology Equipment (VCCI). If this is used
near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and
use the equipment according to the instruction manual.
Australia - This electronic device meets the
requirements of the Radio communications
(Electromagnetic Compatibility) Standard AS/NZS
CISPR22.
Equipment Modifications
This equipment must be installed and used in strict
accordance with the instructions given in the user
documentation. This equipment contains no
user-serviceable components. Unauthorized equipment
changes or modifications will invalidate all applicable
regulatory certifications and approvals.
Liability
Every care has been taken in the preparation of this
document. Please inform your local Axis office of any
inaccuracies or omissions. Axis Communications AB
cannot be held responsible for technical or
typographical errors and reserves the right to make
changes to the product and documentation without
prior notice. Axis Communications AB makes no
warranty of any kind with regard to the material
contained within this document, including, but not
limited to, the implied warranties of merchantability
and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible
for incidental or consequential damages in connection
with the furnishing, performance or use of this material.
RoHS
This product complies with both the European
RoHS directive, 2002/95/EC, and the Chinese
RoHS regulations, ACPEIP.
WEEE Directive
The European Union has enacted a Directive
2002/96/EC on Waste Electrical and Electronic
Equipment (WEEE Directive). This directive is
applicable in the European Union member
states.
The WEEE marking on this product (see right) or its
documentation indicates that the product must not be
disposed of together with household waste. To prevent
possible harm to human health and/or the environment,
the product must be disposed of in an approved and
environmentally safe recycling process. For further
information on how to dispose of this product correctly,
contact the product supplier, or the local authority
responsible for waste disposal in your area.
Business users should contact the product supplier for
information on how to dispose of this product correctly.
This product should not be mixed with other commercial
waste.
Support
Should you require any technical assistance, please
contact your Axis reseller. If your questions cannot be
answered immediately, your reseller will forward your
queries through the appropriate channels to ensure a
rapid response. If you are connected to the Internet, you
can:
• download user documentation and firmware updates
• find answers to resolved problems in the FAQ database.
• Search by product, category, or phrases
• report problems to Axis support by logging in to your
private support area.

AXIS M3011 Installation Guide Page 3
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AXIS M3011 Network Camera
This guide helps you install the AXIS M3011 Network Camera on your network. For more details
about this product, see the AXIS M3011 Network Camera’s user manual, available from
www.axis.com or in the Axis Network Video Product CD.
Installation steps
1. Install the camera, on page 5
2. Assign the IP address, on page 6
3. Set the password, on page 9
4. Lens adjustments, on page 10
5. Complete the installation, on page 10
Package contents
Item Title/Variants
Network camera AXIS M3011 Network Camera
Mounting kit • 2 M3 x 4mm screws
• Plastic drop ceiling mount ring and polycarbonate transparent cover
• 2 plastic plugs attached to the plastic drop ceiling mount ring
• Metal camera module holder
• One allen key (hex key)
PoE Midspan Power over Ethernet midspan (1 port) including mains cable
(Midspan not included in bulk pack)
CD AXIS Network Video CD, including product documentation, installation
tools and other software.
Printed material AXIS M3011 Network Camera Installation Guide
Warranty document
Important!
This product must be installed in
compliance with local laws and
regulations.

Page 4 AXIS M3011 Installation Guide
Hardware overview
springs
network connector in camera
ceiling
magnetic dome cover
plugs (2x)
metal camera module holder
LED indicators control button
(maybe replaced by
tamper-proof screws (2x))

AXIS M3011 Installation Guide Page 5
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Install the camera
1. Check the package contents against the table on page 3.
2. Drill a hole (70-76mm, 2.75 - 3 inches) in the ceiling to fit the camera’s metal camera module
holder.
3. Remove the camera from the metal camera module holder.
4. Carefully push and set the three springs on the metal
camera module holder back into their slots.
5. Pull the network cable through the ceiling and through
the camera’s metal camera module holder.
6. Insert the metal camera module holder through the
ceiling. Ensure that Viewing area marked on the rim of the
cup faces the area that is to be monitored.
7. Fix the metal camera module holder into the ceiling. Insert an
instrument such as a screw driver into the metal camera module
holder and release the springs so they clamp down on the ceiling
and hold the cup in place.
8. Attach the cable to the network connector (supports PoE class 1) in
the camera. If PoE is not supported by the network switch, use the
supplied PoE midspan/power injector to connect power to the AXIS M3011 Network Camera.
9. Check that the indicator LEDs indicate the correct conditions. See the table on page 13 for
further details.
10. Align the camera arrow with the camera module holder arrow and insert the camera into the
metal camera module holder.
11. Turn the camera so that the camera arrow points to Viewing area marked on the rim of the
metal camera module holder.
12. Proceed to Assign the IP address, on page 6.
Note:
If the camera module holder is mounted onto a hard ceiling such as metal or wood, the
metal camera module holder can be screwed onto the ceiling, and the springs can be
removed.
camera arrow
camera module
holder arrow

Page 6 AXIS M3011 Installation Guide
Assign the IP address
The AXIS M3011 Network Camera is designed for use on an Ethernet network and requires an IP
address for access. Most networks today have a DHCP server that automatically assigns IP addresses
to connected devices. If your network does not have a DHCP server, the AXIS M3011 Network
Camera will use 192.168.0.90 as the default IP address.
AXIS IP Utility and AXIS Camera Management are recommended methods for setting an IP address
in Windows. These free applications are available on the Axis Network Video Product CD supplied
with this product, or they can be downloaded from www.axis.com/techsup Depending on the
number of cameras you wish to install, use the method that suits you best.
Note:
If you are unable to set the IP address, check for any firewall blocking the operation.
See page 11 for other available methods for setting or discovering the IP address of the
AXIS M3011 Network Camera, in relation to other operating systems.
Method Recommended for Operating system
AXIS IP Utility
See page 7
Single camera
Small installations
Windows
AXIS Camera Management
See page 8
Multiple cameras
Large installations
Installation on a different subnet
Windows 2000
Windows XP Pro
Windows 2003 Server
Windows Vista

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AXIS IP Utility - single camera/ small installation
AXIS IP Utility automatically discovers and displays Axis devices on your network. You can also
manually set a static IP address through this application. AXIS IP Utility is available on the Axis
Network Video Product CD, or it can be downloaded from www.axis.com/techsup
Note that you must install the AXIS M3011 Network Camera on the same network segment
(physical subnet) as the computer running AXIS IP Utility.
Automatic discovery
1. Check that the AXIS M3011 Network Camera is connected to the network and that power has
been applied.
2. Start AXIS IP Utility.
3. When AXIS M3011 appears in the window, double-click to open the camera’s home page.
4. See page 9 for instructions on how to set the password.
Set the IP address manually (optional)
1. Acquire an unused IP address on the same network segment your computer is connected to.
2. Click the button Assign new IP address to selected device - and enter the serial number
and IP address for the AXIS M3011 Network Camera. The serial number is located on the
product label.
3. Click the Assign button and follow instructions.
4. Click the Display device home page button to access the AXIS M3011 Network Camera web
pages.
5. See page 9 for instructions on how to set the password.

Page 8 AXIS M3011 Installation Guide
AXIS Camera Management - multiple cameras/large installations
AXIS Camera Management can automatically discover multiple Axis devices, show connection
status, manage firmware upgrades and set IP addresses.
Automatic discovery
1. Check that the camera is connected to the network and that power has been applied.
2. Start AXIS Camera Management. In the window that appears double-click AXIS M3011 to open
the camera’s home page.
3. See page 9 for instructions on how to set the password. Set the IP address in multiple devices.
Assign an IP address in a single device
1. Select AXIS M3011 in AXIS Camera Management and
click the Assign IP button .
2. Select Assign the following IP address and enter the
IP address, the subnet mask, and default router the
device will use.
3. Click OK.
Assign IP addresses in multiple devices
1. AXIS Camera Management speeds up the process of
assigning IP addresses to multiple devices, by suggesting IP
addresses from a specified range.
2. Select the devices you wish to configure (different models
can be selected) and click the Assign IP button .
3. Select Assign the following IP address range and enter the
range of IP addresses, the subnet mask, and default router
the devices will use.
4. Click the OK button.

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Set the password
To gain access to the product, the password for the default administrator user root must be set. This
is done in the ‘Configure Root Password’ dialog, which is displayed when the network camera is
accessed for the first time.
To prevent network eavesdropping when setting the root password, this can be done via an
encrypted HTTPS connection, which requires an HTTPS certificate (see note below).
To set the password via a standard HTTP connection, enter it in the Configure Root Password
window.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click the Create self-signed certificate button.
2. Provide the requested information and click OK. The certificate is created and the password can
now be set securely. All traffic to and from the AXIS M3011 Network Camera is encrypted from
this point on.
3. Enter a password and then re-enter it to confirm the spelling. Click OK. The password has now
been configured.
4. To log in, enter the user name “root” in the dialog as requested. (The default administrator user
name root cannot be deleted.)
5. Enter the password as set above, and click OK. If the password is lost, the AXIS M3011 must be
reset to the factory default settings. See page 13.
6. If required, click Yes to install AMC (AXIS Media Control), which allows viewing of the video
stream in Internet Explorer. You will need administrator rights on the computer to do this.
7. The Live View page of the AXIS M3011 is displayed. The Setup link gives you menu options that
allow you to customize the camera.
To configure the password directly
via an unencrypted connection, enter
the password here.
To create an HTTPS connection, start
by clicking this button.

Page 10 AXIS M3011 Installation Guide
Lens adjustments
To adjust the position of the lens, follow these steps:
1. Open the Live View page in your web browser.
2. While checking the image in the Live View page, move the lens to the desired position.
Focus
The focus of the AXIS M3011 Network Camera is set at the factory from 0.5m to infinity. It does not
normally need adjustment. To focus on objects closer than 0.5m, or if for some reason the lens has
lost focus, this can be adjusted in the following way:
1. Loosen the lens lock screw.
2. Manually rotate the lens to adjust the focus until the image on the Live View page is
satisfactory.
3. Gently retighten the lens lock screw.
Complete the installation
• Place the magnetic dome cover over the camera. Align the rivet holes.
• The rivet holes can be covered with the plastic plugs provided.
• If the dome needs to be secured, use the tamper-proof screws provided and screw the dome
on.
• The installation is now complete.
Lens lock screw

AXIS M3011 Installation Guide Page 11
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Other methods of setting the IP address
This table shows alternative methods for setting or discovering the IP address. All methods are
enabled by default, and all can be disabled.
Note:
•UPnP™, DHCP and Bonjour are enabled by default in the AXIS M3011 Network Camera.
Use in operating
system
Notes
UPnP™
Windows When enabled on your computer, the camera is automatically
detected and added to “My Network Places.”
Bonjour MAC OSX
(10.4 or later)
Applicable to browsers with support for Bonjour. Navigate to the
Bonjour bookmark in your browser (e.g. Safari) and click on the
link to access the camera’s web pages.
AXIS Dynamic DNS
Service
All A free service from Axis that allows you to quickly and simply
install your camera. Requires an Internet connection with no
HTTP proxy. See www.axiscam.net for more information.
ARP/Ping All See below. The command must be issued within two minutes of
connecting power to the camera.
View DHCP server
admin pages
All To view the admin pages for the network DHCP server, see the
server’s own documentation.

Page 12 AXIS M3011 Installation Guide
Setting the IP address with ARP/Ping
1. Acquire an IP address on the same network segment your computer is connected to.
2. Locate the serial number (S/N) on the AXIS M3011 Network Camera product label.
In Command Prompt enter the following commands (as appropriate for your operating system):
3. Check that the network cable is connected to the camera. Start/restart the camera by
disconnecting and reconnecting power.
4. Close the Command prompt when you see ‘Reply from 192.168.0.125:...’ or similar.
5. Start your browser, type in http://<IP address> in the Location/Address field and press Enter on
your keyboard.
6. See page 9 for instructions on how to set the password.
Note:
• To open a command prompt in Windows - select Run... from the Start menu, and type cmd (or
command in Windows 98/ME). Click OK.
• To use the ARP command on a Mac OS X, use the Terminal utility, which is found under Application >
Utilities.
Windows syntax
arp -s <IP Address> <Serial Number>
ping -l 408 -t <IP Address>
Windows example
arp -s 192.168.0.125 00-40-8c-18-10-00
ping -l 408 -t 192.168.0.125
UNIX/Linux/Mac syntax
arp -s <IP Address> <Serial Number> temp
ping -s 408 <IP Address>
UNIX/Linux/Mac example:
arp -s 192.168.0.125 00:40:8c:18:10:00 temp
ping -s 408 192.168.0.125

AXIS M3011 Installation Guide Page 13
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LED indicators
Accessing AXIS M3011 Network Camera from the Internet
Once installed, the AXIS M3011 Network Camera is accessible on your local network (LAN). To
access the camera from the Internet, network routers must be configured to allow incoming traffic,
which is usually done on a specific port. Please refer to the documentation for your router regarding
this.
For more information on this and other topics, visit the Axis Support Web at www.axis.com/techsup
Resetting to the Factory Default Settings
This will reset all parameters, including the IP address, to the Factory Default settings:
1. Disconnect power from the camera.
2. Press and hold the Control button and reconnect power.
3. Keep the control button pressed until the Status Indicator displays amber (this may take up to
15 seconds).
4. Release the control button.
5. When the Status Indicator displays green (which can take up to 1 minute) the process is
complete and the camera has been reset.
6. Re-install AXIS M3011 Network Camera using one of the methods described in this document.
More information
It is also possible to reset all parameters, except the IP parameters, to the original factory settings
via the web interface. For more information, please refer to the online help and the user’s manual.
The AXIS M3011 Network Camera User’s Manual is available from the Axis Web site at
www.axis.com or from the Axis Network Video Product CD.
LED Color Description
Network Green Steady for connection to 100 Mbit/s network. Flashes for network activity.
Amber Steady for connection to 10 Mbit/s network. Flashes for network activity.
Unlit No connection.
Status Green Shows steady green for normal operation.
Note: The Status LED can be configured to be unlit during normal operation, or to flash
only when the camera is accessed. See the online help files for more information. Go to
Setup > System Options > LED settings
Amber Steady during startup, reset to factory default or when restoring settings.
Red Slow flash for failed upgrade.
Power Green Normal operation.
Amber Flashes green/amber during firmware upgrade.

Page 14 AXIS M3011 Installation Guide

AXIS M3011 Guide d'installation Page 15
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AXIS M3011 Network Camera
Ce guide a pour but de vous aider à installer la AXIS M3011 Network Camera sur votre réseau. Pour
tout complément d’information sur ce produit, reportez-vous au manuel d’utilisation de la AXIS
M3011 Network Camera, que vous trouverez à l’adresse www.axis.com ou sur le CD du produit de
vidéo sur IP Axis.
Procédure d’installation
1. Installation de la caméra, on page 17
2. Attribution de l’adresse IP, on page 18
3. Configuration du mot de passe, on page 22
4. Réglage de l’objectif, on page 23
5. Fin de l'installation, on page 23
Contenu de l'emballage
Article Titre/Variantes
Caméra réseau AXIS M3011 Network Camera
Kit de montage • 2 vis M3 de 4 mm
• Bague de montage sur faux-plafond en plastique et couvercle
transparent en polycarbonate
• 2 capuchons en plastique fixés à la bague de montage sur faux-
plafond en plastique
• Support de module de caméra en métal
• Une clé allen (Clé hexagonale)
Injecteur PoE Injecteur Power over Ethernet (1 port) avec cordon d’alimentation secteur
(injecteur non compris dans le pack bulk 10 caméras)
CD CD du produit de vidéo sur IP AXIS comprenant les outils d'installation, les
autres logiciels et la documentation.
Documentation Guide d’installation de la AXIS M3011 Network Camera
Garantie
Important !
Ce produit doit être installé
conformément aux lois et
en vigueur.dispositions locales

Page 16 AXIS M3011 Guide d'installation
Vue d’ensemble du matériel
Ressorts
Connecteur réseau de la caméra
Plafond
Couvercle de dôme magnétique
Support de module de
Voyants lumineux
Bouton de contrôle
Capuchon (2x)
caméra en métal

AXIS M3011 Guide d'installation Page 17
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Installation de la caméra
1. Vérifiez le contenu de l’emballage par rapport au tableau figurant à la page 15.
2. Percez un trou (de 70 à 76 mm) dans le plafond afin de fixer le support de module de caméra en
métal.
3. Retirez la caméra du support de module de caméra en
métal.
4. Appuyez délicatement sur les trois ressorts présents sur le
support de module de caméra en métal pour les ramener
dans leurs logements.
5. Faites passer le câble réseau par le plafond et par le
support de module de caméra en métal de la caméra.
6. Insérez le support de module de caméra en métal par le
plafond. Assurez-vous que la zone de visualisation marquée sur le bord de la coupe fait face à
la zone à surveiller.
7. Fixez le support de module de caméra en métal au plafond. Insérez
un instrument tel qu’un tournevis dans le support de module de
caméra en métal et relâchez les ressorts de façon à ce qu’ils soient
accrochés au plafond et maintiennent la coupe en place.
8. Fixez le câble au connecteur réseau (compatible avec PoE classe 1)
de la caméra. Si le commutateur réseau n’est pas compatible avec
PoE, utilisez l’injecteur PoE/d’alimentation fourni pour brancher l’alimentation sur la AXIS
M3011 Network Camera.
9. Vérifiez que les voyants lumineux indiquent les conditions correctes. Pour plus d'informations,
reportez-vous au tableau de la page 26.
10. Alignez la flèche de la caméra sur celle du support de module de caméra et insérez la caméra
sur le support de module de caméra en métal.
11. Tournez la caméra de façon à ce que la flèche de
la caméra pointe vers la zone de visualisation
marquée sur le bord du support de module de
caméra en métal.
12. Passez à la section Attribution de l’adresse IP, on
page 18.
Note:
Si le support de module de caméra est monté sur
un plafond dur (en métal ou en bois, par
exemple), le support de module de caméra en
métal peut être vissé dans le plafond. Dans ce cas,
les ressorts peuvent être retirés.
Flèche du support de
module de caméra
flèche de la caméra

Page 18 AXIS M3011 Guide d'installation
Attribution de l’adresse IP
La AXIS M3011 Network Camera est destinée à être utilisée sur un réseau Ethernet. Une adresse IP
est donc nécessaire pour accéder au réseau. Aujourd'hui, la plupart des réseaux sont équipés d’un
serveur DHCP qui attribue automatiquement des adresses IP aux périphériques connectés. Si votre
réseau en est dépourvu, votre AXIS M3011 Network Camera utilisera 192.168.0.90 comme adresse
IP par défaut.
Il est conseillé d’utiliser AXIS IP Utility et AXIS Camera Management pour configurer une adresse IP
sous Windows. Ces applications gratuites sont disponibles sur le CD du produit de vidéo sur IP Axis
fourni avec ce produit. Vous pouvez également les télécharger à l’adresse www.axis.com/techsup.
Choisissez la méthode qui vous convient le mieux selon le nombre de caméras à installer.
Note:
Si vous ne parvenez pas à configurer l’adresse IP, vérifiez qu’aucun pare-feu ne bloque
l’opération.
Reportez-vous à la page 24 pour connaître les autres méthodes possibles pour configurer
ou trouver l’adresse IP de la
AXIS M3011 Network Camera sous d’autres systèmes d’exploitation.
Méthode Recommandée pour Système
d'exploitation
AXIS IP Utility
Voir page 19
Une seule caméra
Petites installations
Windows
AXIS Camera Management
Voir page 20
Plusieurs caméras
Grandes installations
Installation sur un autre sous-
réseau
Windows 2000
Windows XP Pro
Windows 2003 Server
Windows Vista

AXIS M3011 Guide d'installation Page 19
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AXIS IP Utility - Une seule caméra/petite installation
AXIS IP Utility recherche et affiche automatiquement les périphériques Axis sur votre réseau. Vous
pouvez également utiliser cette application pour configurer une adresse IP statique manuellement.
Vous trouverez l’outil AXIS IP Utility sur le CD du produit vidéo sur IP Axis, ainsi qu’à l’adresse
www.axis.com/techsup.
Notez que vous devez installer la AXIS M3011 Network Camera sur le même segment de réseau
(sous-réseau physique) que l’ordinateur exécutant AXIS IP Utility.
Détection automatique
1. Vérifiez que la AXIS M3011 Network Camera est connectée au réseau et sous tension.
2. Lancez AXIS IP Utility.
3. Double-cliquez sur l'icône de l'AXIS M3011 lorsqu'elle apparaît dans la fenêtre pour ouvrir la
page d'accueil de la caméra.
4. Reportez-vous à la page 22 pour savoir comment configurer le mot de passe.
Attribution manuelle de l'adresse IP (facultatif)
1. Trouvez une adresse IP non utilisée sur le même segment de réseau que celui de votre
ordinateur.
2. Cliquez sur le bouton Assign new IP address to the selected device (Attribuer une
nouvelle adresse IP au périphérique sélectionné) et saisissez l'adresse IP de la AXIS M3011
Network Camera. Le numéro de série se trouve sur l'étiquette du produit.
3. Cliquez sur le bouton Assign (Attribuer) et suivez les instructions.
4. Cliquez sur le bouton Display device home page (Afficher la page d'accueil du périphérique)
pour accéder aux pages Web de la AXIS M3011 Network Camera.
5. Reportez-vous à la page 22 pour savoir comment configurer le mot de passe.

Page 20 AXIS M3011 Guide d'installation
AXIS Camera Management - Plusieurs caméras/grandes installations
AXIS Camera Management peut détecter automatiquement plusieurs périphériques Axis, afficher
l’état de connexion, gérer les mises à niveau du microprogramme et configurer les adresses IP.
Détection automatique
1. Vérifiez que la caméra est connectée au réseau et sous tension.
2. Démarrez AXIS Camera Management. Double-cliquez sur AXIS M3011 dans la fenêtre qui
apparaît pour ouvrir la page d'accueil de la caméra.
3. Reportez-vous à la page 22 pour savoir comment configurer le mot de passe. Attribuez des
adresses IP à plusieurs périphériques.
Attribution d'une adresse IP à un seul
périphérique
1. Sélectionnez AXIS M3011 dans AXIS Camera
Management et cliquez sur le bouton Assign IP
(Attribuer une adresse IP) .
2. Sélectionnez Assign the following IP address
(Attribuer l’adresse IP suivante) et saisissez l’adresse IP,
le masque de sous-réseau et le routeur par défaut que
le périphérique utilisera.
3. Cliquez sur OK.