Axis P3904-R User manual

AXISP3904–RNetworkCamera
UserManual

AboutthisDocument
Thismanualisintendedforadministratorsandusersofthe
AXISP3904–R,andisapplicabletormare5.55andlater.Itincludes
instructionsforusingandmanagingtheproductonyournetork.
Previousexperienceofnetorkingillbeofusehenusingthis
product.SomeknoledgeofUNIXorLinux-basedsystemsmayalsobe
benecial,fordevelopingshellscriptsandapplications.Laterversions
ofthisdocumentillbepostedtotheAxisebsite,asrequired.See
alsotheproduct’sonlinehelp,availableviatheeb-basedinterface.
LegaConsiderations
Videosurveillancecanberegulatedbylasthatvaryfromcountryto
country.Checkthelasinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.
Liabiity
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualsithoutpriornotice.AxisCommunicationsAB
makesnoarrantyofanykindithregardtothematerialcontained
ithinthisdocument,including,butnotlimitedto,theimplied
arrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectioniththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
InteectuaPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftare.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordanceiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationsillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAcknowedgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windos,Windos
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
ReguatoryInformation
Europe
ThisproductcompliesiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LoVoltage(LVD)Directive2006/95/EC.Seeafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
EectromagneticCompatibiity(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenahen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Usinganunshieldednetworkcable(UTP)–Thisequipmenthas
beentestedusinganunshieldednetorkcable(UTP)andfoundto
complyiththelimitsforaClassAdigitaldevice,pursuanttopart
15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable
protectionagainstharmfulinterferencehentheequipmentis
operatedinacommercialenvironment.Thisequipmentgenerates,
uses,andcanradiateradiofrequencyenergyand,ifnotinstalledand
usedinaccordanceiththeinstructionmanual,maycauseharmful
interferencetoradiocommunications.Operationofthisequipmentina
residentialareaislikelytocauseharmfulinterferenceinhichcase
theuserillberequiredtocorrecttheinterferenceathisonexpense.
Usingashieldednetworkcable(STP)–Thisequipmenthasalso
beentestedusingashieldednetorkcable(STP)andfoundtocomply
iththelimitsforaClassBdigitaldevice,pursuanttopart15ofthe
FCCRules.Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferenceinaresidentialinstallation.This
equipmentgenerates,usesandcanradiateradiofrequencyenergyand,
ifnotinstalledandusedinaccordanceiththeinstructions,maycause
harmfulinterferencetoradiocommunications.Hoever,thereisno
guaranteethatinterferenceillnotoccurinaparticularinstallation.If
thisequipmentdoescauseharmfulinterferencetoradioortelevision
reception,hichcanbedeterminedbyturningtheequipmentoffand
on,theuserisencouragedtotrytocorrecttheinterferencebyoneor
moreofthefolloingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbeteentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattohichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Tobeusedinaresidentialareaorademandingelectricalenvironment,
theproductshallbeconnectedusingashieldednetorkcable(STP)
thatisproperlygrounded.
Canada
ThisClassBdigitalapparatuscompliesithCanadianICES-003.The
productshallbeconnectedusingashieldednetorkcable(STP)thatis
properlygrounded.
CetappareilnumériquedelaclasseBestconfomeàlanorme
NMB-003duCanada.Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshallbe
connectedusingashieldednetorkcable(STP)thatisproperly
grounded.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetorkcable(STP)thatisproperly
grounded.
apan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。

Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisproductcompliesithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.Ifitsconnectingcablesareroutedoutdoors,
theproductshallbegroundedeitherthroughashieldednetorkcable
(STP)orotherappropriatemethod.
DisposaandRecycing
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallasandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforastedisposal.Inaccordanceithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthisaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherithhouseholdorcommercialaste.Directive2012/19/EU
onasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthotodispose
ofthisproductcorrectly.
ThisproductcompliesiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcompliesiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Seden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeanseredimmediately,your
resellerillforardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•donloaduserdocumentationandsoftareupdates
•ndanserstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatithAxissupportstaff(selectedcountriesonly)
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
ebinars,tutorialsandguides.

AXISP3904–RNetworkCamera
TableofContents
HardwareOverview..........................................5
ConnectorsandButtons..........................................5
LEDIndicators..................................................6
AccessingtheProduct.......................................7
AccessfromaBroser...........................................7
AccessfromtheInternet..........................................7
SettheRootPassord...........................................7
TheLiveViePage..............................................8
MediaStreams.............................................11
HotoStreamH.264............................................11
MJPEG........................................................11
AXISMediaControl(AMC)........................................11
AlternativeMethodsofAccessingtheVideoStream....................12
SettingUptheProduct......................................14
BasicSetup....................................................14
Video.....................................................15
VideoStream...................................................15
StreamProles.................................................16
CameraSettings................................................17
VieArea.....................................................18
Overlay........................................................19
PrivacyMask...................................................21
LiveViewCong............................................22
PTZ(PanTiltZoom).........................................24
PresetPositions.................................................24
GuardTour.....................................................24
Advanced......................................................25
ControlQueue..................................................25
Detectors..................................................26
CameraTampering..............................................26
MotionDetection...............................................26
Applications...............................................29
ApplicationLicenses.............................................29
InstallApplication...............................................29
ApplicationConsiderations........................................29
Events....................................................31
SettingUpanActionRule........................................32
Recipients.....................................................33
Schedules......................................................34
Recurrences....................................................34
Recordings.................................................35
RecordingList..................................................35
ContinuousRecording............................................35
Languages.................................................36
SystemOptions.............................................37
Security.......................................................37
Date&Time....................................................38
Netork.......................................................39
Storage.......................................................44
Ports&Devices.................................................45
Maintenance...................................................45
Support.......................................................46
Advanced......................................................47
ResettoFactoryDefaultSettings...................................47
Troubleshooting............................................48
CheckingtheFirmare...........................................48
UpgradingtheFirmare..........................................48
Symptoms,PossibleCausesandRemedialActions.....................49
TechnicalSpecications......................................52
Connectors....................................................54
PerformanceConsiderations.......................................54
4

AXISP3904–RNetworkCamera
HarwareOverview
HarwareOverview
NET
STAT
PWR
NET
STAT
PW
R
1
2
3
4
5
6
1Opticassembly
2Partnumber(P/N)&erialnumber(/N)
3LEDindicators
4Dcardslot(microD)
5Controlbutton
6NetworkconnectorM12/RJ45
ConnectorsandButtons
Fortechnicalspecications,seepage52.
NetworkConnector
TheAxisproductisavailableintovariantsithdifferentnetorkconnectors:
RJ45EthernetconnectorithPoeroverEthernet(PoE).
D-codedM12connectorithPoeroverEthernet(PoE).
5

AXISP3904–RNetworkCamera
HarwareOverview
NO NO
NOTICE TICE TICE
Duetolocalregulationsortheenvironmentalandelectricalconditionsinhichtheproductistobeused,ashieldednetork
cable(STP)maybeappropriateorrequired.Allcablesconnectingtheproducttothenetorkandthatareroutedoutdoors
orindemandingelectricalenvironmentsshallbeintendedfortheirspecicuse.Makesurethatthenetorkdevices
areinstalledinaccordanceiththemanufacturer’sinstructions.Forinformationaboutregulatoryrequirements,see
ElectromagneticCompatibility(EMC)onpage2.
SDCardSot
AmicroSDcard(notincluded)canbeusedforlocalrecordingithremovablestorage.Formoreinformation,seeTechnical
pecicationsonpage52.
NO NO
NOTICE TICE TICE
Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System
Options>Storage>SDCardandclickUnmount.
ControButton
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage47.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage40.Toconnect,pressandholdthebuttonforabout1
seconduntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage41.Toconnect,pressandholdthebuttonforabout3seconds.
LEDIndicators
LEDColorIndication
GreenSteadyforconnectiontoa100Mbit/snetork.Flashesfornetorkactivity.
AmberSteadyforconnectiontoa10Mbit/snetork.Flashesfornetorkactivity.
Netork
UnlitNonetorkconnection.
GreenSteadygreenfornormaloperation.
AmberSteadyduringstartupandhenrestoringsettings.
Status
RedSloashforfailedupgrade.
GreenNormaloperation.
Poer
AmberFlashesgreen/amberduringrmareupgrade.
Note
•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
•TheStatusLEDcanbeconguredtoashhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
•TheNetorkLEDcanbedisabledsothatitdoesnotashhenthereisnetorktrafc.Tocongure,gotoSetup>System
Options>Ports&Devices>LED.Seetheonlinehelpformoreinformation.
6

AXISP3904–RNetworkCamera
AccessingtheProuct
AccessingtheProuct
ToinstalltheAxisproduct,refertotheInstallationGuidesuppliediththeproduct.
Theproductcanbeusedithmostoperatingsystemsandbrosers.TherecommendedbrosersareInternetExplorerithWindos,
SafariithMacintoshandFirefoxithotheroperatingsystems.SeeTechnicalpecicationsonpage52.
ToviestreamingvideoinInternetExplorer,alloinstallationofAXISMediaControl(AMC)henprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforvieingvideostreams.ThelicenseisautomaticallyinstalledithAMC.
Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforvieingH.264streams.
•Ifyourcomputerrestrictstheuseofadditionalsoftarecomponents,theproductcanbeconguredtouseaJavaapplet
forvieingMotionJPEG.
AccessfromaBrowser
1.Startabroser(InternetExplorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisproductinthebroser’sLocation/Addresseld.Toaccesstheproductfroma
Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-donlist.
IfyoudonotknotheIPaddress,useAXISIPUtilitytolocatetheproductonthenetork.Forinformationabouthoto
discoverandassignanIPaddress,seetheInstallationandManagementSoftareCDorthedocumentAssignanIPAddress
andAccesstheVideotreamonAxisSupportebat.axis.com/techsup
3.Enteryourusernameandpassord.Ifthisisthersttimetheproductisaccessed,therootpassordmustrstbe
congured.Forinstructions,seeettheRootPasswordonpage7.
4.Theproduct’sLiveViepageopensinyourbroser.
Note
ThecontrolsandlayoutoftheLiveViepagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
youronLiveViepage.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetorkroutertoalloincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,hich
illattempttoautomaticallyconguretheroutertoalloaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage42.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepassordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,hichopenshentheproductisaccessedforthersttime.
Topreventnetorkeavesdropping,therootpassordcanbesetviaanencryptedHTTPSconnection,hichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbeteenebbrosersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage37.
7

AXISP3904–RNetworkCamera
AccessingtheProuct
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepassordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage47.
TosetthepassordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepassordviaanencryptedHTTPSconnection,follothesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passordcannobesetsecurely.
2.Enterapassordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepassordhasnobeencongured.
SetPowerLineFrequency
PoerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage47)
orbyresettingtheproducttofactorydefault.
Selectthepoerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingtherongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.
Whenusing50Hz,themaximumframerateislimitedto25fps.
Note
Poerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,hereasmostotherpartsof
theorlduse50Hz.Localvariationscouldapply.Alayscheckiththelocalauthorities.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViepagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyouronLiveVie
page.Thefolloingprovidesanovervieofeachavailablecontrol.
ControsontheLiveViewPage
ClickViewsizetoscaletheimagedonto800pixelsideortofullscale.Onlyavailable
inMJPEG.
SelectastreamprolefortheLiveViepagefromtheStreamProledrop-donlist.For
informationabouthotocongurestreamproles,seepage16.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViepage.For
informationabouthotocongureandenablethebutton,seeManualTriggeronpage9.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintended
forusehentheAXISMediaControlvieertoolbarisnotavailable.Enablethisbutton
fromLiveViewCong>ActionButtons.
8

AXISP3904–RNetworkCamera
AccessingtheProuct
ManuaTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViepage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddaneactionrule.
3.FromtheTriggerdrop-donlist,selectInputSignal.
4.Fromtheseconddrop-donlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage31.
ToshothemanualtriggerbuttonsintheLiveViepage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControviewertoobar
TheAXISMediaControlvieertoolbarisavailableinInternetExploreronly.SeeAXIMediaControl(AMC)onpage1 1formore
information.Thetoolbardisplaysthefolloingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationheretheimageissavedcanbespecied
intheAMCControlPanel.
ClicktheViewFullScreenbuttonandthevideoimageilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenvie.
TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationheretherecordingissavedcanbespeciedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
PTZContros
TheLiveViepagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.
Note
ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviearea,seeViewAreaonpage18.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.
9

AXISP3904–RNetworkCamera
AccessingtheProuct
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameravieinthedirectionofthe
mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameravieonthatposition.Thecentermode
buttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodraarectanglesurrounding
theareatobemagnied.Tozoomout,rotatethemouseheel.
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage25.
Tovieaspecicvieareaorpresetposition,selectitfromtheSourcelist.
PanandTiltbars–Usethearrostopanandtiltthecameravie,orclickonapositiononthebartosteerthe
cameravietothatposition.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage25.
10

AXISP3904–RNetworkCamera
MeiaStreams
MeiaStreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetorkilldeterminethe
typeyouuse.
TheLiveViepageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestream
proles.Otherapplicationsandclientscanaccessvideostreamsdirectly,ithoutgoingviatheLiveViepage.
HowtoStreamH.264
H.264can,ithoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparediththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetorkbandidthandstoragespace
arerequiredforavideole.Orseenanotheray,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidinghichcombinationofprotocolsandmethodstousedependsonyourvieingrequirements,andonthepropertiesof
yournetork.TheavailableoptionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallyhenitis
importanttoalayshaveanup-to-datevideo
stream,evenifsomeframesaredropped.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
reallstoalloRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
realls.Fireallsarecommonlyconguredto
allotheHTTPprotocol,thusalloingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetorkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalays
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandidthhentherearelargenumbersof
clientsvieingsimultaneously.Amulticastcannothoever,passanetorkrouterunlessthe
routerisconguredtoallothis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastvieerscountasoneunicastvieerinthemaximumtotalof20
simultaneousconnections.
AXISMediaControlnegotiatesiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264vieingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshosconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindos.
AXISMediaContro(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindosistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
11

AXISP3904–RNetworkCamera
MeiaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindosControlPanel(fromtheStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
AternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefolloingays:
•MotionPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection
tothebroserandsendsdataasandhenrequired,foraslongasrequired.
•StillPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefolloingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefolloingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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Note
•<ip>=IPaddess
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimeaddslatencytothevideostream.
•ItmaybepossibletouseotherplayerstovietheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
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AXISP3904–RNetworkCamera
SettingUptheProuct
SettingUptheProuct
TheAxisproductcanbeconguredbyusersithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViepage.
•Administratorshaveunrestrictedaccesstoallsettings.
•OperatorshaveaccesstoallsettingsexceptSystemOptions
Seealsotheonlinehelp.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage37.
2.TCP/IP.Seepage39.
3.Date&Time.Seepage38.
4.VideoStream.Seepage15.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
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AXISP3904–RNetworkCamera
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Vieo
ItispossibletocongurethefolloingvideofeaturesinyourAxisproduct:
•Videostream.Seepage15.
•Streamproles.Seepage16.
•Camerasettings.Seepage17.
•Vieareas.Seepage18.
•Overlayimage.Seepage19.
•Privacymask.Seepage21.
VideoStream
YoucandenethefolloingvideostreamsettingsfromVideo>VideoStream:
•Image.Seepage15.
•H.264.Seepage16.
•MJPEG.Seepage16.
PixeCounter
Thepixelcountershosthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationsherethereisa
requirementthattheimageisacertainsize,forexampleinfacerecognition.
Thepixelcountercanbeaccessedfrom:
•Video>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenabletherectangle
intheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeight
eldsandclickApply.
•TheLiveViepageinInternetExplorerithAXISMediaControl(AMC)inWindos.Right-clickintheimageandselect
Pixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.
Thefolloingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequality,bandidthandlesizeofsavedimages;theloerthe
compression,thehighertheimagequalityithhigherbandidthrequirementsandlargerlesizes.
•Rotateimage.Ifrequired,theimagecanberotated.
•Mirror.Ifrequired,theimagecanbemirrored.
•Maximumframerate.Toavoidbandidthproblems,theframeratealloedtoeachvieercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,hichmeanstheAxisproductalaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeOverlayonpage19.
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ClickSavetoapplythenesettings.
H.264
H.264,alsoknonasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlobitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagehereas
P-framesonlycontainthedifferencesfrompreviousframes.
TheGOVlengthisthenumberofframesbeteentoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon
bandidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.
TheAxisproductsupportstoH.264proles.TheMainproleprovideshighercompressionthantheBaselineproleiththesame
videoquality,butrequiresmoreprocessingpoertodecode.
ThebitratecanbesetasVariablebitrate(VBR)orConstantbitrate(CBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandidthforincreasedactivityintheimage,andlessforloerimageactivity.Whentheactivityin
thesceneincreases,thebitrateouldusuallyincreaseasell.Ifthereisasurplusinbandidth,thismaynotbeanissueand
selectingVariablebitrate(VBR)illbesufcient.Butifbandidthislimited,itisrecommendedtocontrolthebitratebyselecting
Constantbitrate(CBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup
morebandidthforincreasedactivityinthescene,andlessforloersceneactivity.CBRallosyoutosetatargetbitratethat
limitsthebandidthconsumption.
TheCBRtargetbitrateorksliketheceilingofatent.Itlimitsthebitrate,hilemaintainingsomeexibility.Thebitratemaybounce
upanddonithinthesettargetbuthenitnearsthesettargetvalue,thelimitationkicksin.Hoever,becauseCBRillalays
prioritizeacontinuousvideostream,itallostemporaryovershootsfromthetargetbitrate.Becausesettingatargetvalueprevents
thebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensateforthis,selecthichvariable
shallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequallyaffected.
Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.
Toapplythesettings,clickSave.
MJPEG
Sometimestheimagesizeislargeduetololightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandidthandstorageusageinlolight.Limitingtheframe
sizeoptimizesbandidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.
StreamProes
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeEventsonpage31.
•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage35.
•IntheLiveViepage–selectthestreamprolefromtheStreamproledrop-donlist.
Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnecustomizedstreamprolescanbecreated.
Tocreateaneproleormodifyanexistingprole,gotoSetup>Video>StreamProles.
ToselectadefaultstreamprolefortheLiveViepage,gotoSetup>LiveViewCong.
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CameraSettings
TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
ImageAppearance
IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturation.Thevalue0givesa
blackandhiteimage.
TheimageBrightnesscanbeadjustedintherange0–100,hereahighervalueproducesabrighterimage.
IncreasingtheSharpnesscanincreasebandidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlolight
conditions.Aloersettingreducesimagenoise,buttheholeimageillappearlesssharp.
TheContrastchangestherelativedifferencebeteenlightanddark.Itcanbeadjustedusingtheslidebar.
WhiteBaance
Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis
productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight
sourcefromthedrop-donlist.Foradescriptionofeachavailablesetting,seetheonlinehelp.
ThewhitebalancewindowisenabledfortheAutomaticandAutomaticoutdooroptionsthatappearintheWhitebalancedrop-don
list.Selectoneoftheoptionsfromthedrop-donlisttosetthehitebalanceindoproperties.SelectAutomatictousethe
defaultsettingsfortheAutomaticandAutomaticoutdooroptions(intheWhitebalancedrop-donlist).SelectCustomtomanually
setareferenceindoforhitebalanceintheviearea.
WideDynamicRange
Widedynamicrange(DynamicContrast)canimprovetheexposurehenthereisaconsiderablecontrastbeteenlightanddark
areasintheimage.EnableWDRinintensebacklightconditions.DisableWDRinlolightconditionsforoptimalexposure.
Note
Thissettingisonlypossiblehenusingautomaticexposurecontrol.
TrafcLightmode
Thismodeilldecreasetheexposure,sothattrafclightsandotherbrightlightsourcesillnotsaturateheninvieatnight.
Inthismode,itispossibletodistinguishthecolorofthetrafclightsatanysurroundinglightlevel.Thismodeisalsofavorable
forlicenseplaterecognition.
Note
Thedecreaseinexposureillmaketheholeimagedarker,duringconditionsabove.
ThissettingilldisabletheExposureSettingsforbestresults.
ExposureSettings
Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtolighting,framerateandbandidth
considerations.
Exposurevalue-Clickinthebartone-tunetheexposure.
Exposurecontrol-Thissettingisusedtoadapttotheamountoflightused.Automaticisthedefaultsettingandcanbeusedin
mostsituations.Theshutterspeedisautomaticallysettoproduceoptimumimagequality.Flicker-free50or60Hzisusedtoremove
ickerhichcanbecausedbyuorescentandotherlightsources.TheHoldcurrentoptionlocksthecurrentexposuresettings.
EnableBacklightcompensation-Enablethisoptionifabrightspotoflight,forexamplealightbulb,causesotherareasin
theimagetoappeartoodark.
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Exposurezones-Thissettingdetermineshichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto
settingcanbeused.Forparticularrequirements,selectapredenedarea.
Shutter&Gain
Theshutterandgainsettingsaffecttheamountofmotionblurandnoiseintheimage.Toadapttodifferentlighting,available
storagespaceandbandidth,itisoftennecessarytoprioritizeeitherlomotionblurorlonoise.TheAxisproductallos
usingdifferentprioritizationinnormallightandinlolight.
Shutterspeedisrelatedtotheamountoftimetheshutterisopenedandismeasuredinseconds(s).Asloshutterspeedallos
morelighttoreachthesensorandcanhelpproduceabrighterimageinlolightsituations.Ontheotherhand,asloshutter
speedcancausemovingobjectstoappearblurry.
SetShutterto
•Autotosettheshutterspeedautomatically.Ifrequired,useMaxshuttertolimittheshutterspeedtopreventtheframe
ratefrombeingreduced.Forexample,toget30fps,setMaxshutterto1/30.
•Fixedtouseaxedshutterspeed.
Gain,measuredindecibel(dB),istheamountofamplicationappliedtotheimage.Ahighgainmayprovideabetterimageinlo
lightsituationsbutillincreasetheamountofimagenoise.
SetGainto
•Autotosetthegainautomatically.Ifrequired,useMaxgaintolimittheappliedgain.
•Fixedtouseaxedgain.
WhenShutterandGainarebothsettoAuto,itispossibletosetthePrioritybeteenlomotionblurandlonoisemanuallyandto
useadifferentPriorityinNormalLightandinLowLight.
Example
Consideranareaherepeopleorvehiclesmoveduringtheday,butherethereshouldbenomovementsduringnight.Tobeableto,
forexample,recognizefacesorlicenseplates,movethenormallightpriorityslidertoardlomotionblur.Atnighttime,motion
detectionismoreimportantthanidentication.Motionblurisacceptableandsincelolightcancausealotofnoise,move
thelolightpriorityslidertoardlonoise.
Example
Ifstoragespaceorbandidthislimited,tryusingaloergain.Thisillreduceimagenoiseandproducesmallerimageles.
ViewArea
Avieareaisacroppedpartofthefullvie.EachvieareaistreatedasavideosourceinLiveViewandhasitsonvideo
streamandPTZsettings.
Whensettingupavieareaitisrecommendedthatthevideostreamresolutionisthesamesizeasorsmallerthantheviearea
size.Settingthevideostreamresolutionlargerthanthevieareasizeimpliesdigitallyscaledupvideoaftersensorcapture,
requiringmorebandidthithoutaddingimageinformation.
Toenable,gotoVideo>CameraSettingsandselectEnableViewAreas.
Toaddaneviearea:
1.GotoVideo>ViewArea.
2.ClickAdd.
3.ThenevieareaappearsunderSelectedviewarea.EnteradescriptivenameintheNameeld.
4.SelectanAspectratioandaVideostreamresolution.
5.Anevieareacoverstheholeimage.Usethemousetomoveandresizetheviearea.
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AXISP3904–RNetworkCamera
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6.SelectEnablePTZtoenabledigitalPTZfortheviearea.
7.ClickSavetosavethesettings.
Tomodifyaviearea,selectthevieareainthelistandmodifythesettingsasrequired.ClickSave.
Toremoveaviearea,selectthevieareaandclickRemove.
Note
ThePTZfunctionalityisusefulduringinstallationoftheAxisproduct.Useavieareatocropoutaspecicpartofthe
fullvie.
Overay
Overlaysareusedtoprovideextrainformation,forexampleforforensicvideoanalysisorduringproductinstallationand
conguration.Overlaysaresuperimposedoverthevideostream.
Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.Whenusingatextstring,modierscanbeusedtodisplay
informationsuchasthecurrentbitrateorthecurrentframerate.Forinformationaboutavailablemodiers,seeFileNaming&
Date/TimeFormatsintheonlinehelp.
Itisalsopossibletodisplaytexthenanactionruleistriggered,seeUsingOverlayTextinanActionRule.
Toenableoverlays:
1.GotoVideo>VideoStreamandselecttheImagetab.
2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto
theAxisproduct,seeOverlayImage.
3.Toincludedateandtime,selectIncludedateandIncludetime.
4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&
Date/TimeFormatsintheonlinehelp.
5.Denetextoverlaycharacteristicsintherelevantelds.
6.ClickSave.
Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Timeonpage38.
OverayImage
Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isusedtoprovide
extrainformationortomaskapartoftheimage.
Sinceitisstatic,thepositionandsizeofanoverlayimageillremainthesameregardlessofresolutionandPan/Tilt/Zoom
movements.Tosetupadynamicmask,hichillalaysmaskthespeciedpartofmonitoredarea,seePrivacyMaskonpage21.
Touseanoverlayimage,theimagemustrstbeuploadedtotheAxisproduct.TheuploadedimageshouldbeaWindos24-bitBMP
imageithmaximum250colors.Theimageidthandheight,inpixels,mustbeexactlydivisibleby4andcannotbelargerthanthe
maximumimageresolution.Ifcombiningtextandimageoverlays,takeintoconsiderationthatthetextoverlayoccupies16or32
pixelsinheight(dependingontheresolution)andhasthesameidthasthevideoimage.
ToautomaticallyscaletheimagetotheresolutionusedbytheAxisproduct,selecttheoptionScalewithresolutionfromthe
TransparencySettingspagehichisdisplayedhenuploadingintheimage.
Touploadanoverlayimage:
1.GotoVideo>OverlayImage.
2.ClickBrowseandbrosetothele.
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3.ClickUpload.
4.TheTransparencySettingspageisnodisplayed:
-Tomakeacolorintheoverlayimagetransparent,selectUsetransparencyandentertheRGBhexadecimalvalue
forthecolor.Example:Tomakehitetransparent,enter#FFFFFF.
-Toscaletheimageautomatically,selectScalewithresolution.Theimageillbescaleddontotthe
resolutionusedbytheAxisproduct.
5.ClickSave.
Toselecttheimagetouseasoverlay:
1.GotoVideo>OverlayImage.
2.SelecttheimagetousefromtheUseoverlayimagelistandclickSave.
Todisplaytheoverlayimage:
1.GotoVideo>VideoStreamandselecttheImagetab.
2.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinates.
3.Tocontroltheimage’sposition,entertheXandYcoordinates.TheX=0andY=0positionisthetopleftcorner.Ifapartof
theimageispositionedoutsidethevideoimage,theoverlayimageillbemovedsothattheholeimageisvisible.
4.ClickSave.
UsingOverayTextinanActionRue
Actionrules,seepage31,candisplayanoverlaytexthentheruleistriggered.Thetextcanbeusedtoprovideinformationfor
forensicvideoanalysis,notifysurveillanceoperatorsorvalidatetriggersandactionsduringproductinstallationandconguration.
Todisplayoverlaytexthenanactionruleistriggered,themodier#Dshouldbeusedasdescribedbelo.Whentheruleis
triggered,#Dillbereplacedbythetextspeciedintheactionrule.
Startbyenablingoverlaytextinthevideostream:
1.GotoVideo>VideoStreamandselecttheImagetab.
2.UnderOverlaySettings,selectIncludetext.
3.Enterthemodier#Dand,optionally,additionaltexthichillbedisplayedalsohentheactionruleisnotactive.
Createtheactionrule:
1.GotoEvents>ActionRules
2.ClickAddtocreateanerule.
3.SelectaTriggerand,optionally,aScheduleandAdditionalconditions.Seetheonlinehelpfordetails.
4.FromtheActionslist,selectOverlayText
5.EnterthetexttodisplayintheTexteld.Thisisthetextthat#Dillbereplacedby.
6.SpecifytheDuration.Thetextcanbedisplayedhiletheruleisactiveorforaxednumberofseconds.
Example
Todisplaythetext“Motiondetected”henmotionisdetected,enter#DintheIncludetexteldandenter“Motiondetected”in
theTexteldhensettinguptheactionrule.
Note
Todisplaytextinmultiplevieareas,overlaytextmustbeenabledineachviearea.
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