Axis M3204 User manual

AXISM3204NetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersoftheAXISM3204
NetworkCamera,andisapplicaletormware5.5andlater.Itincludes
instructionsforusingandmanagingtheproductonyournetwork.
Previousexperienceofnetworkingwilleofusewhenusingthis
product.SomeknowledgeofUNIXorLinux-asedsystemsmayalsoe
enecial,fordevelopingshellscriptsandapplications.Laterversions
ofthisdocumentwillepostedtotheAxiswesite,asrequired.See
alsotheproduct’sonlinehelp,availaleviathewe-asedinterface.
LegalConsiderations
Videosurveillancecaneregulatedylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregioneforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.
Liabilit
Everycarehaseentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannoteheldresponsileforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,utnotlimitedto,theimplied
warrantiesofmerchantailityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotelialenorresponsileforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytoeusedforitsintended
purpose.
IntellectualPropertRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyemodied
intheproductdescriedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“Aout”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePulicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailalefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmusteinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-servicealecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicaleregulatorycertications
andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-asedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
RegulatorInformation
Europe
ThisproductcomplieswiththeapplicaleCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatiility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage2.
•RestrictionsofHazardousSustances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage2.
Acopyoftheoriginaldeclarationofconformitymayeotainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibilit(EMC)
Thisequipmenthaseendesignedandtestedtofulllapplicale
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthaseentestedusingashieldednetworkcale(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonaleprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canedeterminedyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferenceyoneormoreofthe
followingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Theproductshalleconnectedusingashieldednetworkcale(STP)
thatisproperlygrounded.
Canada
ThisClassBdigitalapparatuscomplieswithCanadianICES-003.The
productshalleconnectedusingashieldednetworkcale(STP)thatis
properlygrounded.
CetappareilnumériquedelaclasseBestconfomeàlanorme
NMB-003duCanada.Leproduitdoitêtreconnectéàl'aided'uncâle
réseaulindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshalle
connectedusingashieldednetworkcale(STP)thatisproperly
grounded.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall
econnectedusingashieldednetworkcale(STP)thatisproperly
grounded.
Japan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safet
ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.Ifitsconnectingcalesareroutedoutdoors,
theproductshallegroundedeitherthroughashieldednetworkcale
(STP)orotherappropriatemethod.
DisposalandReccling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationaout
yournearestdesignatedcollectionpoint,contactyourlocalauthority

responsileforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmayeapplicaleforincorrectdisposalofthiswaste.
Europe
Thissymolmeansthattheproductshallnotedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicalein
theEuropeanUnionmemerstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaoutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsileforwastedisposal.Businessesshould
contacttheproductsupplierforinformationaouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussustancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannoteansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedprolemsintheFAQdataase.Search
yproduct,category,orphrase
•reportprolemstoAxissupportstaffyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff(selectedcountriesonly)
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
weinars,tutorialsandguides.

AXISM3204NetworkCamera
TableofContents
HardwareOverview..........................................5
..............................................................5
ConnectorsandButtons..........................................5
LEDIndicators..................................................6
AccessingtheProduct.......................................7
AccessfromaBrowser...........................................7
AccessfromtheInternet..........................................7
SettheRootPassword...........................................7
TheLiveViewPage..............................................8
ediaStreams.............................................11
HowtoStreamH.264............................................11
MJPEG........................................................11
AXISMediaControl(AMC)........................................11
AlternativeMethodsofAccessingtheVideoStream....................12
SettingUptheProduct......................................14
BasicSetup....................................................14
Video.....................................................15
VideoStream...................................................15
StreamProles.................................................16
CameraSettings................................................16
ViewArea.....................................................17
Overlay........................................................18
PrivacyMask...................................................19
LiveViewCong............................................21
PTZ(PanTiltZoom).........................................23
PresetPositions.................................................23
GuardTour.....................................................23
Advanced......................................................24
Detectors..................................................25
CameraTampering..............................................25
MotionDetection...............................................25
Applications...............................................28
ApplicationLicenses.............................................28
InstallApplication...............................................28
ApplicationConsiderations........................................28
Events....................................................30
SettingUpanActionRule........................................31
Recipients.....................................................31
Schedules......................................................33
Recurrences....................................................33
Recordings.................................................34
RecordingList..................................................34
ContinuousRecording............................................34
Languages.................................................35
SystemOptions.............................................36
Security.......................................................36
Date&Time....................................................38
Network.......................................................38
Storage.......................................................44
Maintenance...................................................44
Support.......................................................45
Advanced......................................................45
ResettoFactoryDefaultSettings...................................46
Troubleshooting............................................47
CheckingtheFirmware...........................................47
UpgradingtheFirmware..........................................47
EmergencyRecoveryProcedure....................................47
Symptoms,PossileCausesandRemedialActions.....................48
TechnicalSpecications......................................51
PerformanceConsiderations.......................................53
4

AXISM3204NetworkCamera
HardwareOvervew
HardwareOvervew
2
1
3
4567
1tatusindicatorLED
2Coverplates
3Controlbutton
4PowerindicatorLED
5NetworkindicatorLED
6Networkconnector
7ProductIDanderialnumber(/N)
ConnectorsandButtons
Fortechnicalspecications,seepage51.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Theproductshalleconnectedusingashieldednetworkcale(STP).Allcalesconnectingtheproducttothenetworkshall
eintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaoutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
5

AXISM3204NetworkCamera
HardwareOvervew
ControlButton
Thecontroluttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage46.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage40.Toconnect,pressandholdtheuttonforaout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage40.Toconnect,pressandholdtheuttonforaout3seconds.
LEDIndicators
LEDColorIndication
GreenSteadyforconnectiontoa100Mit/snetwork.Flashesfornetworkactivity.
AmerSteadyforconnectiontoa10Mit/snetwork.Flashesfornetworkactivity.
Network
UnlitNonetworkconnection.
GreenSteadygreenfornormaloperation.
AmerSteadyduringstartupandwhenrestoringsettings.
Status
RedSlowashforfailedupgrade.
GreenNormaloperation. Power
AmerFlashesgreen/amerduringrmwareupgrade.
Note
•TheStatusLEDcaneconguredtoeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
•TheStatusLEDcaneconguredtoashwhileaneventisactive.
•TheStatusLEDcaneconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>aintenance.
6

AXISM3204NetworkCamera
AccessngtheProduct
AccessngtheProduct
ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.
Theproductcaneusedwithmostoperatingsystemsandrowsers.TherecommendedrowsersareInternetExplorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalpecicationsonpage51.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisaletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforviewingH.264streams.
•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcaneconguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startarowser(InternetExplorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisproductintherowser’sLocation/Addresseld.Toaccesstheproductfroma
Macintoshcomputer(MacOSX),clickontheBonjourtaandselecttheproductfromthedrop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationaouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideotreamonAxisSupportweatwww.axis.com/techsup
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrste
congured.Forinstructions,seeettheRootPasswordonpage7.
4.Theproduct’sLiveViewpageopensinyourrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhaveeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessileonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enaletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenaledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage41.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportweatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichappearswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcetweenwerowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage41.
7

AXISM3204NetworkCamera
AccessngtheProduct
Thedefaultadministratorusernamerootispermanentandcannotedeleted.Ifthepasswordforrootislost,theproductmuste
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage46.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickCreateself-signedcerticate.
2.ProvidetherequestedinformationandclickOK.Thecerticateiscreatedandthepasswordcannowesetsecurely.
3.Enterapasswordandthenre-enterittoconrmthespelling.
4.ClickOK.Thepasswordhasnoweencongured.
SetPowerLineFrequenc
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlyechangedfromPlainCong(seepage46)
oryresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.
Whenusing50Hz,themaximumframerateislimitedto25fps.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhaveeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailalecontrol.
8

AXISM3204NetworkCamera
AccessngtheProduct
ControlsontheLiveViewPage
ClickViewsizetoscaletheimagedownto800pixelswideortofullscale.Onlyavailale
inMJPEG.
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.For
informationaouthowtocongurestreamproles,seepage16.
TheanualTriggeruttonisusedtotriggeranactionrulefromtheLiveViewpage.For
informationaouthowtocongureandenaletheutton,seeManualTriggeronpage9.
ClickSnapshottosaveasnapshotofthevideoimage.Thisuttonisprimarilyintended
forusewhentheAXISMediaControlviewertoolarisnotavailale.Enalethisutton
fromLiveViewCong>ActionButtons.
ManualTrigger
TheanualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexampleeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectanualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaoutactionrules,seeEventsonpage30.
ToshowthemanualtriggeruttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolarisavailaleinInternetExploreronly.SeeAXIMediaControl(AMC)onpage11formore
information.Thetoolardisplaysthefollowinguttons:
ThePlayuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStoputtonstopsthemediastream.
TheSnapshotuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanespecied
intheAMCControlPanel.
9

AXISM3204NetworkCamera
AccessngtheProduct
ClicktheViewFullScreenuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyoardtocancelfullscreenview.
TheRecorduttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanespeciedin
theAMCControlPanel.EnalethisuttonfromLiveViewCong>ViewerSettings.
PTZControls
TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenale/disalecontrolsforspeciedusersunder
SystemOptions>Security>Users.
Note
ThesecontrolsareavailaleifdigitalPTZisenaledintheselectedviewarea,seeViewAreaonpage17.
ClicktheEmulatejoystickmodeuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClicktheCentermodeuttonandclickintheimagetocenterthecameraviewonthatposition.Thecentermode
uttoncouldalsoeusedtozoominonaspecicarea.Clickintheimageanddragtodrawarectanglesurrounding
theareatoemagnied.Tozoomout,rotatethemousewheel.
ClicktheCtrlpaneluttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-deneduttonscanalsoappearintheControlpanel.SeeControlsonpage24.
SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions
onpage23.
PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickona
positionontheartosteerthecameraviewtothatposition.
ThePTZcontrolscanedisaledunderPTZ>Advanced>Controls,seeControlsonpage24.
10

AXISM3204NetworkCamera
MedaStreams
MedaStreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailalestream
proles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideoleymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycaneachievedforagivenitrate.
Decidingwhichcominationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailaleoptionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeframesaredropped.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcaneusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
etunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofandwidthwhentherearelargenumersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossiletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canechangedandtheoptionsdisaled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohiited.Topurchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsideraleamountsofandwidth,utprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
11

AXISM3204NetworkCamera
MedaStreams
TheAMCControlPanelcaneusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•otionJPEGserverpush(ifsupportedytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection
totherowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertoeinstalled.Thefollowingpaths
caneused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeT.Thefollowingpathscaneused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
12

AXISM3204NetworkCamera
MedaStreams
Note
•<ip>=IPaddess
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimeaddslatencytothevideostream.
•ItmayepossiletouseotherplayerstoviewtheH.264streamusingthepathsaove,althoughAxisdoesnotguarantee
this.
13

AXISM3204NetworkCamera
SettngUptheProduct
SettngUptheProduct
TheAxisproductcaneconguredyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.
•Administratorshaveunrestrictedaccesstoallsettings.
•OperatorshaveaccesstoallsettingsexceptSystemOptions
Seealsotheonlinehelp.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldemadeeforeusingtheAxisproduct:
1.Users.Seepage36.
2.TCP/IP.Seepage38.
3.Date&Time.Seepage38.
4.VideoStream.Seepage15.
TheBasicSetupmenucanedisaledfromSystemOptions>Security>Users.
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AXISM3204NetworkCamera
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ItispossiletocongurethefollowingvideofeaturesinyourAxisproduct:
•Videostream.Seepage15.
•Streamproles.Seepage16.
•Camerasettings.Seepage16.
•Viewarea.Seepage17.
•Overlayimage.Seepage18.
•Privacymask.Seepage19.
VideoStream
YoucandenethefollowingvideostreamsettingsfromVideo>VideoStream:
•Image.Seepage15.
•H.264.Seepage16.
•MJPEG.Seepage16.
PixelCounter
Thepixelcountershowsthenumerofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa
requirementthattheimageisacertainsize,forexampleinfacerecognition.
Thepixelcountercaneaccessedfrom:
•Video>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenaletherectangle
intheimage.Usethemousetomoveandresizetherectangle,orenterthenumerofpixelsintheWidthandHeight
eldsandclickApply.
•TheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickintheimageandselect
Pixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscaneconguredunderVideo>VideoStream.SelecttheImageta.
Thefollowingsettingsareavailale:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequality,andwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherandwidthrequirementsandlargerlesizes.
•irrorimage.Ifrequired,theimagecanemirrored.
•Rotateimage.Ifrequired,theimagecanerotated.
•aximumframerate.Toavoidandwidthprolems,theframerateallowedtoeachviewercaneLimitedtoaxed
amount.Alternatively,theframeratecanesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossileunderthecurrentconditions.
•Overlaysettings.SeeOverlayonpage18.
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AXISM3204NetworkCamera
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ClickSavetoapplythenewsettings.
H.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.
TheGOVlengthisthenumerofframesetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsideralyon
andwidthrequirementsinsomecases,utmayalsohaveanadverseaffectonimagequality.
TheitratecanesetasVariablebitrate(VBR)orConstantbitrate(CBR).VBRadjuststheitrateaccordingtotheimage
complexity,usingupmoreandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin
thesceneincreases,theitratewouldusuallyincreaseaswell.Ifthereisasurplusinandwidth,thismaynoteanissueand
selectingVariablebitrate(VBR)willesufcient.Butifandwidthislimited,itisrecommendedtocontroltheitrateyselecting
Constantbitrate(CBR).Whentheactivityinthesceneincreases,VBRadjuststheitrateaccordingtothecomplexity,usingup
moreandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.CBRallowsyoutosetatargetitratethat
limitstheandwidthconsumption.
TheCBRtargetitrateworksliketheceilingofatent.Itlimitstheitrate,whilemaintainingsomeexiility.Theitratemayounce
upanddownwithinthesettargetutwhenitnearsthesettargetvalue,thelimitationkicksin.However,ecauseCBRwillalways
prioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetitrate.Becausesettingatargetvalueprevents
theitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensateforthis,selectwhichvariale
shalleprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequallyaffected.
Thecurrentitratecanesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.
Toapplythesettings,clickSave.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
andwidthandstorageusedytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesandwidthandstorageusage,utmaygivepoorimagequality.Topreventincreasedandwidthandstorageusage,
themaximumframesizeshouldesettoanoptimalvalue.
StreamProles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescaneused:
•Whensettinguprecordingusingactionrules.SeeEventsonpage30.
•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage34.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanemodiedandnewcustomizedstreamprolescanecreated.
Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
CameraSettings
TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
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ImageAppearance
IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturation.Thevalue0givesa
lackandwhiteimage.
TheimageBrightnesscaneadjustedintherange0–100,whereahighervalueproducesarighterimage.
IncreasingtheSharpnesscanincreaseandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight
conditions.Alowersettingreducesimagenoise,utthewholeimagewillappearlesssharp.
TheContrastchangestherelativedifferenceetweenlightanddark.Itcaneadjustedusingtheslidear.
WhiteBalance
Whitealanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis
productcanesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight
sourcefromthedrop-downlist.Foradescriptionofeachavailalesetting,seetheonlinehelp.
ExposureSettings
Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtolighting,framerateandandwidth
considerations.
Exposurevalue-Clickintheartone-tunetheexposure.
EnableBacklightcompensation-Enalethisoptionifarightspotoflight,forexamplealightul,causesotherareasin
theimagetoappeartoodark.
Exposurezones-Thissettingdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto
settingcaneused.Forparticularrequirements,selectapredenedarea.
Exposurepriority-WhenotionisprioritizedandmaximumShuttertimeissettoasmallvalue,motionlurintheimageis
minimized.Thiscaneusefulforrecognitionofmovingojectssuchaspeopleandvehicles.However,prioritizingmotionmaycause
anincreaseinimagenoise,especiallyinlowlightsituations.WhenLownoiseisprioritizedandGainissettoasmallvalue,image
noiseisminimized.Thelesizeisreduced,whichcaneusefulifstoragespaceorandwidthislimited.However,prioritizinglow
noisemayresultinaverydarkimage,especiallyinlowlightsituations.
ViewArea
Aviewareaisacroppedpartofthefullview.TheviewareaistreatedasavideosourceinLiveViewandhasitsownvideo
streamandPTZsettings.
Whensettingupaviewareaitisrecommendedthatthevideostreamresolutionisthesamesizeasorsmallerthantheviewarea
size.Settingthevideostreamresolutionlargerthantheviewareasizeimpliesdigitallyscaledupvideoaftersensorcapture,
requiringmoreandwidthwithoutaddingimageinformation.
Toenale,gotoVideo>CameraSettingsandselectEnableViewArea.
Toconguretheviewarea:
1.GotoVideo>ViewArea.
2.SelectanAspectratioandaVideostreamresolution.
3.Usethemousetomoveandresizetheviewarea.
4.SelectEnablePTZtoenaledigitalPTZfortheviewarea.
5.ClickSavetosavethesettings.
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Note
ThePTZfunctionalityisusefulduringinstallationoftheAxisproduct.Useaviewareatocropoutaspecicpartofthe
fullview.
Overla
Overlaysareusedtoprovideextrainformation,forexampleforforensicvideoanalysisorduringproductinstallationand
conguration.Overlaysaresuperimposedoverthevideostream.
Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.Whenusingatextstring,modierscaneusedtodisplay
informationsuchasthecurrentitrateorthecurrentframerate.Forinformationaoutavailalemodiers,seeFileNaming&
Date/TimeFormatsintheonlinehelp.
Itisalsopossiletodisplaytextwhenanactionruleistriggered,seeUsingOverlayTextinanActionRule.
Toenaleoverlays:
1.GotoVideo>VideoStreamandselecttheImageta.
2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrsteuploadedto
theAxisproduct,seeOverlayImage.
3.Toincludedateandtime,selectIncludedateandIncludetime.
4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscaneused,seeFileNaming&
Date/TimeFormatsintheonlinehelp.
5.Denetextoverlaycharacteristicsintherelevantelds.
6.ClickSave.
Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Timeonpage38.
OverlaImage
Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isusedtoprovide
extrainformationortomaskapartoftheimage.
Sinceitisstatic,thepositionandsizeofanoverlayimagewillremainthesameregardlessofresolutionandPan/Tilt/Zoom
movements.Tosetupadynamicmask,whichwillalwaysmaskthespeciedpartofmonitoredarea,seePrivacyMaskonpage19.
Touseanoverlayimage,theimagemustrsteuploadedtotheAxisproduct.TheuploadedimageshouldeaWindows24-itBMP
imagewithmaximum250colors.Theimagewidthandheight,inpixels,musteexactlydivisiley4andcannotelargerthanthe
maximumimageresolution.Ifcominingtextandimageoverlays,takeintoconsiderationthatthetextoverlayoccupies16or32
pixelsinheight(dependingontheresolution)andhasthesamewidthasthevideoimage.
ToautomaticallyscaletheimagetotheresolutionusedytheAxisproduct,selecttheoptionScalewithresolutionfromthe
TransparencySettingspagewhichisdisplayedwhenuploadingintheimage.
Touploadanoverlayimage:
1.GotoVideo>OverlayImage.
2.ClickBrowseandrowsetothele.
3.ClickUpload.
4.TheTransparencySettingspageisnowdisplayed:
-Tomakeacolorintheoverlayimagetransparent,selectUsetransparencyandentertheRGBhexadecimalvalue
forthecolor.Example:Tomakewhitetransparent,enter#FFFFFF.
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-Toscaletheimageautomatically,selectScalewithresolution.Theimagewillescaleddowntotthe
resolutionusedytheAxisproduct.
5.ClickSave.
Toselecttheimagetouseasoverlay:
1.GotoVideo>OverlayImage.
2.SelecttheimagetousefromtheUseoverlayimagelistandclickSave.
Todisplaytheoverlayimage:
1.GotoVideo>VideoStreamandselecttheImageta.
2.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinates.
3.Tocontroltheimage’sposition,entertheXandYcoordinates.TheX=0andY=0positionisthetopleftcorner.Ifapartof
theimageispositionedoutsidethevideoimage,theoverlayimagewillemovedsothatthewholeimageisvisile.
4.ClickSave.
UsingOverlaTextinanActionRule
Actionrules,seepage30,candisplayanoverlaytextwhentheruleistriggered.Thetextcaneusedtoprovideinformationfor
forensicvideoanalysis,notifysurveillanceoperatorsorvalidatetriggersandactionsduringproductinstallationandconguration.
Todisplayoverlaytextwhenanactionruleistriggered,themodier#Dshouldeusedasdescriedelow.Whentheruleis
triggered,#Dwillereplacedythetextspeciedintheactionrule.
Startyenalingoverlaytextinthevideostream:
1.GotoVideo>VideoStreamandselecttheImageta.
2.UnderOverlaySettings,selectIncludetext.
3.Enterthemodier#Dand,optionally,additionaltextwhichwilledisplayedalsowhentheactionruleisnotactive.
Createtheactionrule:
1.GotoEvents>ActionRules
2.ClickAddtocreateanewrule.
3.SelectaTriggerand,optionally,aScheduleandAdditionalconditions.Seetheonlinehelpfordetails.
4.FromtheActionslist,selectOverlayText
5.EnterthetexttodisplayintheTexteld.Thisisthetextthat#Dwillereplacedy.
6.SpecifytheDuration.Thetextcanedisplayedwhiletheruleisactiveorforaxednumerofseconds.
Example
Todisplaythetext“Motiondetected”whenmotionisdetected,enter#DintheIncludetexteldandenter“Motiondetected”in
theTexteldwhensettinguptheactionrule.
PrivacMask
Aprivacymaskisauser-denedareathatpreventusersfromviewingpartsofthemonitoredarea.Privacymasksappearaslocks
ofsolidcolorandareappliedonthevideostream.PrivacymaskscannoteypassedusingtheVAPIX®applicationprogramming
interface(API).
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ThePrivacyMaskList(Video>Privacyask)showsallthemasksthatarecurrentlyconguredintheAxisproductandindicates
iftheyareenaled.
Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.
Formoreinformation,seetheonlinehelp
Important
Addingmanyprivacymasksmayaffecttheproduct’sperformance.
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