Axis 02463-001 User manual

AXISQ3538-SLVEDomeCamera
Usermanual

AXISQ3538-SLVEDomeCamera
TableofContents
Getstarted................................................3
Findthedeviceonthenetwork....................................3
Openthedevice'swebpage.......................................3
Installation................................................5
Previewmode..................................................5
Congureyourdevice........................................6
Adjusttheimage................................................6
Viewandrecordvideo............................................8
etuprulesforevents...........................................9
Audio.........................................................13
Thedeviceinterface.........................................14
tatus........................................................14
Video.........................................................15
Audio.........................................................24
Recordings.....................................................26
Apps..........................................................26
ystem........................................................27
Maintenance...................................................44
Learnmore................................................46
Viewarea......................................................46
Capturemodes.................................................46
Remotefocusandzoom..........................................46
Privacymasks..................................................47
Overlays.......................................................47
treamingandstorage...........................................47
Applications....................................................50
ecurity.......................................................51
Specications..............................................52
Productoverview................................................52
LEDindicators..................................................52
Dcardslot....................................................53
Buttons.......................................................53
Connectors....................................................53
Cleaningrecommendations...................................56
Troubleshooting............................................57
Resettofactorydefaultsettings...................................57
Firmwareoptions...............................................57
Checkthecurrentrmwareversion.................................57
Upgradethermware............................................57
Technicalissues,clues,andsolutions................................58
Performanceconsiderations.......................................59
Contactsupport.................................................60
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AXISQ3538-SLVEDomeCamera
Getstarted
Getstarted
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXIIPUtilityorAXIDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.
Browerupport
Youcanusethedevicewiththefollowingbrowsers:
ChromeTMFirefox®Edge®afari®
Windows®recommendedxx
macO®recommendedx
Otheroperatingsystemsxx
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support.
Openthedevice'webpage
1.OpenabrowserandtypetheIPaddressorhostnameoftheAxisdevice.
IfyoudonotknowtheIPaddress,useAXIIPUtilityorAXIDeviceManagertondthedeviceonthenetwork.
2.Typetheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.eeSetanew
passwordfortherootaccountonpage3.
Verifythatnoonehatamperedwiththermware
TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:
1.Resettofactorydefaultsettings.eeResettofactorydefaultsettingsonpage7.
Afterthereset,securebootguaranteesthestateofthedevice.
2.Congureandinstallthedevice.
Setanewpawordfortherootaccount
Thedefaultadministratorusernameisroot.There’snodefaultpasswordfortherootaccount.Yousetapasswordtherst
timeyoulogintothedevice.
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.eeSecurepasswordsonpage4.
2.Retypethepasswordtoconrmthespelling.
3.ClickAdduser.
Important
Ifyoulosethepasswordfortherootaccount,gotoResettofactorydefaultsettingsonpage7andfollowtheinstructions.
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AXISQ3538-SLVEDomeCamera
Getstarted
Securepaword
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
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AXISQ3538-SLVEDomeCamera
Installation
Installation
Previewmode
Previewmodeisidealforinstallerswhennetuningthecameraviewduringtheinstallation.Nologinisrequiredtoaccessthe
cameraviewinpreviewmode.Itisavailableonlyinfactorydefaultedstateforalimitedtimefrompoweringupthedevice.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=76243&section=preview-mode
Thisvideodemonstratehowtousepreviewmode.
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AXISQ3538-SLVEDomeCamera
Congureyourdevice
Congureyourdevice
Adjuttheimage
Thissectionincludesinstructionsaboutconguringyourdevice.Ifyouwanttolearnmoreabouthowcertainfeatureswork,go
toLearnmoreonpage46.
Selectexpouremode
Toimproveimagequalityforspecicsurveillancescenes,useexposuremodes.Exposuremodesletsyoucontrolaperture,shutter
speed,andgain.GotoVideo>Image>xposureandselectbetweenthefollowingexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
electthesamefrequencyasthepowerlinefrequency.
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
electthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
BenetfromIRlightinlow-lightconditionbyuingnightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Butasthevisiblelightdiminishes,colorimagesbecomeless
brightandclear.Ifyouswitchtonightmodewhenthishappens,thecamerausesbothvisibleandnear-infraredlighttodeliverbright
anddetailedblack-and-whiteimagesinstead.Youcansetthecameratoswitchtonightmodeautomatically.
1.GotoVideo>Image>Day-nightmode,andmakesurethattheIR-cutlterissettoAuto.
2.Tosetatwhatlightlevelyouwantthecameratoswitchtonightmode,movetheThresholdslidertowardBrightorDark.
Reducenoieinlow-lightcondition
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
•Adjustthetrade-offbetweennoiseandmotionblur.GotoVideo>Image>xposureandmovetheBlur-noisetrade-off
slidertowardLownoise.
•ettheexposuremodetoautomatic.
Note
Ahighmaxshuttervaluecanresultinmotionblur.
•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.
•Ifpossible,opentheaperture.
•Reducesharpnessintheimage,underVideo>Image>Appearance.
Handlecenewithtrongbacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
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AXISQ3538-SLVEDomeCamera
Congureyourdevice
ImagewithoutWDR.
ImagewithWDR.
Note
•WDRcancauseartifactsintheimage.
•WDRmaynotbeavailableforallcapturemodes.
1.GotoVideo>Image>Widedynamicrange.
2.TurnonWDR.
3.Ifyoustillhaveproblems,gotoxposureandadjustthexposurezonetocovertheareaofinterest.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.
Stabilizeahakyimagewithelectronicimagetabilization(EIS)
ElectronicImagetabilization(EI)canbeusedinenvironmentswheretheproductismountedinanexposedlocationandsubjectto
vibrations,forexample,windorpassingtrafc.
EImakestheimagesmoother,steadierandlessblurry.Italsoreducesthelesizeofthecompressedimageandlowersthe
bitrateofthevideostream.
Note
TheimageiscroppedslightlywhenEIisenabled,loweringthemaximumresolution.
1.GotoVideo>Installation>Imagecorrection.
2.TurnonImagestabilization.
Hidepartoftheimagewithprivacymak
Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.
1.GotoVideo>Privacymasks.
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AXISQ3538-SLVEDomeCamera
Congureyourdevice
2.Click.
3.Clickthenewmaskandtypeaname.
4.Adjustthesizeandplacementoftheprivacymaskaccordingtoyourneeds.
5.Tochangethecolorforallprivacymasks,clickPrivacymasksandselectacolor.
eealsoPrivacymasksonpage47
Straightenakewedimage
Youcanstraightenaskewedimagebyrotatingandcroppingitdigitally.Duetothecropping,apartoftheoriginalimageislost.
Thefunctionalityisusefulduringinstallation.
Theillustrationshowsbeforeandafteranimagehasbeenstraightened.
1.GotoVideo>Installation>Imagecorrection.
2.TurnonStraightenimage.
3.Usethecontrolstoadjusttheimage.
Viewandrecordvideo
Thissectionincludesinstructionsaboutconguringyourdevice.Tolearnmoreabouthowstreamingandstorageworks,goto
Streamingandstorageonpage47.
Reducebandwidthandtorage
Important
Reducingthebandwidthcanresultinlossofdetailsintheimage.
1.GotoVideo>Stream.
2.Clickintheliveview.
3.electVideoformatH.264.
4.GotoVideo>Stream>GeneralandincreaseCompression.
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AXISQ3538-SLVEDomeCamera
Congureyourdevice
5.GotoVideo>Stream>H.264andH.265encodinganddooneormoreofthefollowing:
-electtheZipstreamlevelthatyouwanttouse.
Note
TheZipstreamsettingsareusedforbothH.264andH.265.
-TurnonDynamicFPS.
-TurnonDynamicGOPandsetahighUpperlimitGOPlengthvalue.
Note
Mostwebbrowsersdon’tsupportH.265decodingandbecauseofthisthedevicedoesn’tsupportitinitswebinterface.
InsteadyoucanuseavideomanagementsystemorapplicationthatsupportsH.265decoding.
Setupnetworktorage
Tostorerecordingsonthenetwork,youneedtosetupyournetworkstorage.
1.GotoSystem>Storage.
2.ClickAddnetworkstorageunderNetworkstorage.
3.TypetheIPaddressofthehostserver.
4.TypethenameofthesharedlocationonthehostserverunderNetworkshare.
5.Typetheusernameandpassword.
6.electtheMBversionorleaveitonAuto.
7.electAddshareevenifconnectionfailsifyouexperiencetemporaryconnectionissues,oriftheshareisnotyet
congured.
8.ClickAdd.
Recordandwatchvideo
Recordvideodirectlyfromthecamera
1.GotoVideo>Image.
2.Tostartarecording,click.
Ifyouhaven’tsetupanystorage,clickand.Forinstructionsonhowtosetupnetworkstorage,seeSetup
networkstorageonpage9
3.Tostoprecording,clickagain.
Watchvideo
1.GotoRecordings.
2.Clickforyourrecordinginthelist.
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AXISQ3538-SLVEDomeCamera
Congureyourdevice
Setupruleforevent
Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhilethedeviceisrecording.
Tolearnmore,checkoutourguideGetstartedwithrulesforevents.
Sendanemailifthecameracaingiopened
Thisexampleshowshowtosetupanevent,thatsendsanemailnotication,ifthecameracasingisopened.
Addanemailrecipient:
1.GotoSystem>ventsandaddarecipient.
2.Enteranamefortherecipient.
3.Inthelistofdifferentrecipienttypes,selectmail.
4.Entertheemailaddressthatyouwanttosendtheemailsto.
5.Entertheemailaddressandallotherrequiredinformationfortheserveryouwanttosendtheemailsfrom.
6.ClickSave.
Createtherule:
1.GotoSystem>ventsandaddarule.
2.Enteranamefortherule.
3.Inthelistofconditions,underDevicestatus,selectCasingopen.
4.Inthelistofactions,underNotications,selectSendnoticationtoemail.
5.Inthelistofrecipients,selecttherecipientyoucreated.
6.EnteraSubjectandaMessageforyouremail.
7.ClickSave.
Triggeranaction
1.GotoSystem>ventsandaddarule.Theruledeneswhenthedevicewillperformcertainactions.Youcanset
uprulesasscheduled,recurring,ormanuallytriggered.
2.EnteraName.
3.electtheConditionthatmustbemettotriggertheaction.Ifyouspecifymorethanoneconditionfortherule,allofthe
conditionsmustbemettotriggertheaction.
4.electwhichActionthedeviceshouldperformwhentheconditionsaremet.
Note
Ifyoumakechangestoanactiverule,therulemustbeturnedonagainforthechangestotakeeffect.
Recordvideowhenthecameradetectanobject
ThisexampleexplainshowtosetupthecameratostartrecordingtotheDcardwhenthecameradetectsanobject.Therecording
willincludevesecondsbeforedetectionandoneminuteafterdetectionends.
Beforeyoustart:
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