Axis P3346 User manual

AXISP3346FixedDomeNetworkCamera
UserManual

Aboutthisdocument
ThismanualisintendedforadministratorsandusersofAXISP3346
FixedDomeNetworkCamera,andisalicabletormware5.50and
later.Itincludesinstructionsforusingandmanagingtheroducton
yournetwork.Previousexerienceofnetworkingwillbeofusewhen
usingthisroduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobebenecial,fordeveloingshellscritsandalications.
LaterversionofthisdocumentwillbeostedtotheAxiswebsite,
asrequired.Seealsotheroduct’sonlinehel,availableviathe
web-basedinterface.
LegaConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisroductforsurveillanceuroses.
Thisroductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Tourchasefurtherlicenses,contactyourreseller.
Liabiity
Everycarehasbeentakenintherearationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresonsibleforanytechnicalor
tyograhicalerrorsandreservestherighttomakechangestothe
roductandmanualswithoutriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimlied
warrantiesofmerchantabilityandtnessforaarticularurose.Axis
CommunicationsABshallnotbeliablenorresonsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,erformance
oruseofthismaterial.Thisroductisonlytobeusedforitsintended
urose.
InteectuaPropertyRights
AxisABhasintellectualroertyrightsrelatingtotechnologyembodied
intheroductdescribedinthisdocument.Inarticular,andwithout
limitation,theseintellectualroertyrightsmayincludeoneormore
oftheatentslistedatwww.axis.com/patent.htmandoneormore
additionalatentsorendingatentalicationsintheUSandother
countries.
Thisroductcontainslicensedthird-artysoftware.Seethemenuitem
“About”intheroduct’suserinterfaceformoreinformation.
ThisroductcontainssourcecodecoyrightAleComuter,
Inc.,underthetermsofAlePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequimentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequimentcontains
nouser-serviceablecomonents.Unauthorizedequimentchangesor
modicationswillinvalidateallalicableregulatorycertications
andarovals.
TrademarkAcknowedgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkalicationsofAxisABinvarious
jurisdictions.Allothercomanynamesandroductsaretrademarksor
registeredtrademarksoftheirresectivecomanies.
Ale,Boa,Aache,Bonjour,Ethernet,InternetExlorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftheresectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImlementersCororation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
ReguatoryInformation
Europe
ThisroductcomlieswiththealicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticComatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acoyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
EectromagneticCompatibiity(EMC)
Thisequimenthasbeendesignedandtestedtofulllalicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagnetichenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequimenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomlywiththelimitsforaClassBdigitaldevice,
ursuanttoart15oftheFCCRules.Theselimitsaredesigned
torovidereasonablerotectionagainstharmfulinterferenceina
residentialinstallation.Thisequimentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaarticularinstallation.Ifthisequimentdoes
causeharmfulinterferencetoradioortelevisionrecetion,which
canbedeterminedbyturningtheequimentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasethesearationbetweentheequimentandreceiver.
•Connecttheequimentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexeriencedradio/TVtechnicianforhel.
Canada
ThisClassBdigitalaaratuscomlieswithCanadianICES-003.
CetaareilnumériquedelaclasseBestconfomeàlanorme
NMB-003duCanada.
Europe
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.
Thisroductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.
Japan
この装置は、クラスB情報技術装置です。この装置は、家庭
環境で使用することを目的としていますが、この装置がラジ
オやテレビジョン受信機に近接して使用されると、受信障
害を引き起こすことがあります。取扱説明書に従って正し
い取り扱いをして下さい。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용
할수있습니다.
Safety
ThisroductcomlieswithIEC/EN60950-1,SafetyofInformation
TechnologyEquiment.
Battery
TheAxisroductusesa3.0VBR/CR2032lithiumbatteryastheower
sulyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatteryoweraffectstheoerationoftheRTC,causingittoreset
ateveryower-u.Alogmessagewillaearwhenthebatteryneeds
relacing.

Thebatteryshouldnotberelacedunlessrequired,butifthebattery
doesneedrelacing,contactAxissuortatwww.axis.com/techsupfor
assistance.
WARNING
•Riskofexlosionifthebatteryisincorrectlyrelaced.
•Relaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disoseofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposaandRecycing
Whenthisroducthasreachedtheendofitsusefullife,disoseof
itaccordingtolocalrawsandregulations.Forinformationabout
yournearestdesignatedcollectionoint,contactyourlocalauthority
resonsibleforwastedisosal.Inaccordancewithlocallegislation,
enaltiesmaybealicableforincorrectdisosalofthiswaste.
Europe
Thissymbolmeansthattheroductshallnotbedisosedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequiment(WEEE)isalicablein
theEuroeanUnionmemberstates.Toreventotentialharmto
humanhealthandtheenvironment,theroductmustbedisosed
ofinanarovedandenvironmentallysaferecyclingrocess.For
informationaboutyournearestdesignatedcollectionoint,contact
yourlocalauthorityresonsibleforwastedisosal.Businessesshould
contacttheroductsulierforinformationabouthowtodisose
ofthisroductcorrectly.
ThisroductcomlieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequiment(RoHS).
China
Thisroductcomlieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,leasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughthearoriatechannelsto
ensurearaidresonse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareudates
•ndanswerstoresolvedroblemsintheFAQdatabase.Search
byroduct,category,orhrase
•reortroblemstoAxissuortstaffbyloggingintoyourrivate
suortarea
•chatwithAxissuortstaff(selectedcountriesonly)
•visitAxisSuortatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISP3346FixedDomeNetworkCamera
TableoContents
HardwareOverview6
ConnectorsandButtons..........................................6
LEDIndicators..................................................7
AccessingtheProduct8
AccessfromaBrowser...........................................8
AccessfromtheInternet..........................................9
SettheRootPassword...........................................9
TheLiveViewPage..............................................10
MediaStreams13
HowtoStreamH.264............................................13
MJPEG........................................................13
AXISMediaControl(AMC)........................................13
AlternativeMethodsofAccessingtheVideoStream....................14
AccessingAudioStreams.........................................15
SettingUptheProduct16
BasicSetu....................................................16
VideoandAudio17
VideoStream...................................................17
StreamProles.................................................19
CameraSettings................................................19
ViewArea.....................................................21
Overlay........................................................21
PrivacyMask...................................................22
Focus&Zoom..................................................23
AudioSettings..................................................23
AudioClis....................................................24
LiveViewCong26
PTZ(PanTiltZoom)29
PresetPositions.................................................29
GuardTour.....................................................30
Advanced......................................................30
Detectors31
CameraTamering..............................................31
MotionDetection...............................................31
AudioDetection................................................33
Applications34
AlicationLicenses.............................................34
InstallAlication...............................................34
AlicationConsiderations........................................34
Events36
SettingUanActionRule........................................37
Reciients.....................................................38
Schedules......................................................39
Recurrences....................................................39
Recordings40
RecordingList..................................................40
ContinuousRecording............................................40
Languages41
SystemOptions42
Security.......................................................42
Date&Time....................................................44
Network.......................................................45
Storage.......................................................50
Ports&Devices.................................................51
Maintenance...................................................51
Suort.......................................................52
Advanced......................................................52
ResettoFactoryDefaultSettings...................................53
Troubleshooting54
CheckingtheFirmware...........................................54
UgradingtheFirmware..........................................54
4

AXISP3346FixedDomeNetworkCamera
TableoContents
EmergencyRecoveryProcedure....................................54
Symtoms,PossibleCausesandRemedialActions.....................55
TechnicalSpecications59
Connectors....................................................62
PerformanceConsiderations.......................................63
5

AXISP3346FixedDomeNetworkCamera
HardwareOverview
HardwareOverview
2
1
345678
1ProductIDanderialnumber(/N)
2Dcardslot
3Networkconnector(PoE)
4Audioout
5Network,tatusandPowerLEDindicators
6Audioin
7I/Oconnector
8Controlbutton
ConnectorsandButtons
Fortechnicalsecications,seepage59.
NetworkConnector
RJ45Ethernetconnector.SuortsPoweroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Theroductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheroducttothenetworkswitch
shallbeshielded(STP)andintendedfortheirsecicuse.Makesurethatthenetworkswitchisroerlygrounded.For
informationaboutregulatoryrequirements,seeRegulatoryInformationonpage2.
I/OConnector
Usewithexternaldevicesincombinationwith,forexamle,tameringalarms,motiondetection,eventtriggering,timelaserecording
andalarmnotications.Inadditiontothe0VDCreferenceointandower(DCoutut),theI/Oconnectorrovidestheinterfaceto:
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®AlicationProgrammingInterface,oututbuttonsontheLiveViewageorbyanActionRule.Theoututwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
•Digitalinput–Analarminutforconnectingdevicesthatcantogglebetweenanoenandclosedcircuit,forexamle:
PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinutbecomes
active(shownunderSystemOptions>Ports&Devices).
6

AXISP3346FixedDomeNetworkCamera
HardwareOverview
AudioConnector
TheAxisroducthasthefollowingaudioconnectors:
•Audioin(pink)–3.5mminutforamonomicrohone,oraline-inmonosignal(leftchannelisusedfromastereosignal).
•Audioout(green)–3.5mmoututforaudio(linelevel)thatcanbeconnectedtoaublicaddress(PA)systemoran
activeseakerwithabuilt-inamlier.Astereoconnectormustbeusedforaudioout.
SDCardSot
AnSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnicalpecications.
NO NO
NOTICE TICE TICE
Toreventcorrutionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System
Options>Storage>SDCardandclickUnmount.
ControButton
Thecontrolbuttonisusedfor:
•Resettingtheroducttofactorydefaultsettings.Seepage53.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage46.Toconnect,ressandholdthebuttonforabout1
seconduntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage46.Toconnect,ressandholdthebuttonforabout3seconds.
LEDIndicators
LEDColorIndication
GreenSteadyforconnectiontoa100MBit/snetwork.Flashesfornetworkactivity.
AmberSteadyforconnectiontoa10MBit/snetwork.Flashesfornetworkactivity.
Network
UnlitNonetworkconnection.
GreenSteadygreenfornormaloeration.
AmberSteadyduringstartuandwhenrestoringsettings.
Status
RedSlowashforfailedugrade.
GreenNormaloeration.
Power
AmberFlashesgreen/amberduringrmwareugrade.
Note
•TheStatusLEDcanbeconguredtobeunlitduringnormaloeration.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelformoreinformation.
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
7

AXISP3346FixedDomeNetworkCamera
AccessingtheProduct
AccessingtheProduct
ToinstalltheAxisroduct,refertotheInstallationGuidesuliedwiththeroduct.
Theroductcanbeusedwithmostoeratingsystemsandbrowsers.TherecommendedbrowsersareInternetExlorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroeratingsystems.SeeTechnicalpecicationsonpage59.
ToviewstreamingvideoinInternetExlorer,allowinstallationofAXISMediaControl(AMC)whenromted.
Note
•QuickTimeTMisalsosuortedforviewingH.264streamsandforaudio.
•Ifyourcomuterrestrictstheuseofadditionalsoftwarecomonents,theroductcanbeconguredtouseaJavaalet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(InternetExlorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisroductinthebrowser’sLocation/Addresseld.Toaccesstheroductfroma
Macintoshcomuter(MacOSX),clickontheBonjourtabandselecttheroductfromthedro-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheroductonthenetwork.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideotreamonAxisSuortwebatwww.axis.com/techsu
3.Enteryourusernameandassword.Ifthisisthersttimetheroductisaccessed,therootasswordmustrstbe
congured.Forinstructions,seeettheRootPasswordonpage9.
4.Theroduct’sLiveViewageoensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewagemayhavebeencustomizedtomeetsecicinstallationrequirementsand
userreferences.Consequently,someoftheexamlesandfunctionsfeaturedheremaydifferfromthosedislayedin
yourownLiveViewage.
8

AXISP3346FixedDomeNetworkCamera
AccessingtheProduct
AccessfromtheInternet
Onceconnected,theAxisroductisaccessibleonyourlocalnetwork(LAN).ToaccesstheroductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheroduct.Todothis,enabletheNAT-traversalfeature,which
willattemttoautomaticallyconguretheroutertoallowaccesstotheroduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage47.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertoics,visittheAxisSuortwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisroduct,youmustsettheasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichoenswhentheroductisaccessedforthersttime.
Toreventnetworkeavesdroing,therootasswordcanbesetviaanencrytedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HyertextTransferProtocoloverSSL)isarotocolusedtoencryttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencrytedexchangeofinformation.SeeHTTPonpage42.
Thedefaultadministratorusernamerootisermanentandcannotbedeleted.Iftheasswordforrootislost,theroductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage53.
TosettheasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosettheasswordviaanencrytedHTTPSconnection,followthesestes:
1.ClickUseHTTPS.
Atemorarycerticate(validforoneyear)iscreated,enablingencrytionofalltrafctoandfromtheroduct,andthe
asswordcannowbesetsecurely.
9

AXISP3346FixedDomeNetworkCamera
AccessingtheProduct
2.Enteraasswordandthenre-enterittoconrmtheselling.
3.ClickOK.Theasswordhasnowbeencongured.
CongureCaptureMode
CaturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisroduct.Thecaturemodesettingalso
affectsthecamera’sangleofview.
Selectthedesiredcaturemodefromthedro-downlistandclickOK.
SeealsoCaptureModeonpage19.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewagemayhavebeencustomizedtomeetsecicinstallationrequirementsanduser
references.Consequently,someoftheexamlesandfunctionsfeaturedheremaydifferfromthosedislayedinyourownLiveView
age.Thefollowingrovidesanoverviewofeachavailablecontrol.
ControsontheLiveViewPage
ClickViewsizetoscaletheimagedownto800ixelswideortofullscale.OnlyavailableinMJPEG.
SelectastreamrolefortheLiveViewagefromtheStreamProledro-downlist.Forinformationabouthow
tocongurestreamroles,seepage19.
ClickPulsetoactivatetheroduct’soututortforadenederiodoftime.Forinformationabouthowtoenable
andcongureoututbuttons,seepage27.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheroduct’soututort.Forinformation
abouthowtoenableandcongureoututbuttons,seepage27.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewage.Forinformationabouthowto
congureandenablethebutton,seeManualTriggeronpage10.
ClickSnapshottooenanewwindowwithasnashotimageofthevideostream.Right-clickontheimageto
saveitasPNG.ThisbuttonisrimarilyintendedforusewithbrowsersotherthanMicrosoftInternetExlorer,or
whenotherwisenotusingActiveXtoviewthevideostream.EnablethisbuttonfromLiveViewCong>Action
ButtonsTheActiveXviewingcomonentforMicrosoftInternetExlorer(AXISMediaControl)rovidesitsown
snashotbutton,whichisenabledbydefault.
TheAudioclipdro-downlistallowsyoutolayanaudioclifromtheLiveViewage.Selecttheaudio
cliandclickthePlaybutton.
ManuaTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewage.Themanualtriggercanforexamlebeusedto
validateactionsduringroductinstallationandconguration.
Tocongurethemanualtrigger:
10