Axis Q1604-E User manual

USERMANUAL
AXISQ1604-ENetworkCamera

Aboutthisdocument
ThismanualisintendedforadministratorsandusersoftheAXIS
Q1604-ENetworkCamera,andisapplicabletormware5.50andlater.
Itincludesinstructionsforusingandmanagingtheproductonyour
network.Previousexperienceofnetworkingwillbeofusewhenusing
thisproduct.SomeknowledgeofUNIXorLinux-basedsystemsmayalso
bebenecial,fordevelopingshellscriptsandapplications.Laterversion
ofthisdocumentwillbepostedtotheAxiswebsite,asrequired.See
alsotheproduct’sonlinehelp,availableviatheweb-basedinterface.
LegalConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC),onpage2.
•LowVoltage(LVD)Directive2006/95/EC.SeeSafety,onpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecycling,onpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformation,onpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Canada
ThisClassBdigitalapparatuscomplieswithCanadianICES-003.
CetappareilnumériquedelaclasseBestconfomeàlanorme
NMB-003duCanada.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.
Japan
この装置は、クラスB情報技術装置です。この装置は、家庭
環境で使用することを目的としていますが、この装置がラジ
オやテレビジョン受信機に近接して使用されると、受信障
害を引き起こすことがあります。取扱説明書に従って正し
い取り扱いをして下さい。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용
할수있습니다.
Safety
ThisproductcomplieswithIEC/EN60950-1andIEC/EN60950-22,
SafetyofInformationTechnologyEquipment.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.
Battery
TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.

LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Alogmessagewillappearwhenthebatteryneeds
replacing.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocalrawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EU
ontherestrictionoftheuseofcertainhazardoussubstancesin
electricalandelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff(selectedcountriesonly)
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ1604-ENetworkCamera
TableofContents
HardwareOverview..........................................6
ColdStartupDelaySwitch........................................9
ConnectorsandButtons..........................................9
LEDIndicators..................................................10
StatusLEDBehaviorforFocusAssistant.............................11
Replacingthelens...............................................11
AccessingtheProduct.......................................12
AccessfromaBrowser...........................................12
AccessfromtheInternet..........................................13
SettheRootPassword...........................................13
TheLiveViewPage..............................................14
MediaStreams.............................................16
HowtoStreamH.264............................................16
MJPEG........................................................16
AXISMediaControl(AMC)........................................16
AlternativeMethodsofAccessingtheVideoStream....................17
AccessingAudioStreams.........................................18
SettingUptheProduct......................................19
BasicSetup....................................................19
AdjustFocus...................................................19
FocusAssistant.................................................20
VideoandAudio............................................21
VideoStream...................................................21
StreamProles.................................................23
CameraSettings................................................23
Overlay........................................................25
PrivacyMask...................................................26
AudioSettings..................................................27
AudioClips....................................................28
LiveViewCong............................................29
Detectors..................................................32
CameraTampering..............................................32
MotionDetection...............................................32
AudioDetection................................................34
Applications...............................................35
ApplicationLicenses.............................................35
InstallApplication...............................................35
ApplicationConsiderations........................................35
Events....................................................37
SettingUpanActionRule........................................38
Recipients.....................................................39
Schedules......................................................40
Recurrences....................................................40
Recordings.................................................41
RecordingList..................................................41
ContinuousRecording............................................41
Languages.................................................42
SystemOptions.............................................43
Security.......................................................43
Date&Time....................................................45
Network.......................................................46
Storage.......................................................51
Ports&Devices.................................................52
Maintenance...................................................52
Support.......................................................53
Advanced......................................................53
ResettoFactoryDefaultSettings...................................54
Troubleshooting............................................55
CheckingtheFirmware...........................................55
UpgradingtheFirmware..........................................55
EmergencyRecoveryProcedure....................................55
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AXISQ1604-ENetworkCamera
TableofContents
Symptoms,PossibleCausesandRemedialActions.....................56
TechnicalSpecications......................................60
Connectors....................................................62
PerformanceConsiderations.......................................64
5

AXISQ1604-ENetworkCamera
HardwareOverview
HardwareOverview
1
2
3
4
5
6
7
8
1.Focuspuller
2.Zoompuller
3.StatusLED
4.Internalmicrophone
5.SDmemorycardslot
6.Networkconnector(PoE)
7.Audioout
8.Audioin
6

AXISQ1604-ENetworkCamera
HardwareOverview
1.PowerLED
2.NetworkLED
3.Controlbutton
4.Irisconnector
5.Powerconnector
6.I/Oterminalconnector
7

AXISQ1604-ENetworkCamera
HardwareOverview
10
12
3
4
5768
9
11
1214 13
18
19
15 16 17
1.Sunshieldadjustmentscrew(2x)
2.Sunshield
3.Productnumber(P/N)&Serialnumber(S/N).Theserialnumbermayberequiredduringtheinstallation.
4.Topcover
5.Networkcamera
6.HousingLEDindicator(fanandheater)
7.Networkconnector
8.Safetywiretab
9.Cableholes
10.Bottomcoverscrews(4x)
11.Cablecover
12.Cablecoverscrews(2x)
13.Bottomcover
14.Heaters.Caution!Maybehot
8

AXISQ1604-ENetworkCamera
HardwareOverview
15.Bracketscrews(4x)
16.Bracketadapter
17.Networkcable(routethroughwallbracket).Cablenotincluded
18.Wallbracket
19.Bracketadjustmentscrew
ColdStartupDelaySwitch
TheColdStartupDelayswitch,whenturnedon,controlshowthecamerarestartsafterapowercut,whentemperaturesarebelow
0°C(32°F).Thecameraisrstheatedtoapproximately0°C(32°F)beforeitinitializes.Thispreventsdamagetocameraparts
sensitivetosub-zerotemperatures.
ConnectorsandButtons
Fortechnicalspecications,seepage60.
NetworkConnector
RJ45Ethernetconnector.SupportsPoweroverEthernet(PoE).
NOTICE NOTICE
NOTICE
Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkswitch
shallbeshielded(STP)andintendedfortheirspecicuse.Makesurethatthenetworkswitchisproperlygrounded.For
informationaboutregulatoryrequirements,seeRegulatoryInformation,onpage2.
I/OConnector
Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording
andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes
active(shownunderSystemOptions>Ports&Devices).
Note
TheI/Oconnectorisconnectedtothehousing(fan/heater)ondelivery.Inthecaseofafanorheatererror,aninputsignal
willbetriggeredinthecamera.Setupanactionruleinthecameratocongurewhichactionthesignalshalltrigger.For
informationabouteventsandactionrules,seeEvents,onpage37.
PowerConnector
2-pinterminalblockforpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheitherarated
outputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.
AudioConnector
TheAxisproducthasthefollowingaudioconnectors:
•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal(leftchannelisusedfromastereosignal).
•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeakerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.
9

AXISQ1604-ENetworkCamera
HardwareOverview
SDCardSlot
AnSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnicalSpecications.
NOTICE NOTICE
NOTICE
Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System
Options>Storage>SDCardandclickUnmount.
ControlButton
Thecontrolbuttonisusedfor:
•EnablingtheFocusAssistant.PressandveryquicklyreleasetheControlbutton.
•Resettingtheproducttofactorydefaultsettings.Seepage54.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage47.Toconnect,pressandholdthebuttonforabout1
seconduntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage47.Toconnect,pressandholdthebuttonforabout3seconds.
LEDIndicators
LEDindicatorsincamera
LEDColorIndication
GreenSteadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.
AmberSteadyforconnectionto10Mbit/snetwork.Flashesfornetworkactivity.
Network
UnlitNonetworkconnection.
GreenSteadygreenfornormaloperation.
AmberSteadyduringstartup,duringresettofactorydefaultorwhenrestoringsettings.
Status
RedSlowashforfailedupgrade.
PowerGreenNormaloperation.
AmberFlashesgreen/amberduringrmwareupgrade.
Note
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation,ortoashonlywhenthecameraisaccessed.To
congure,gotoSetup>SystemOptions>LEDsettings.Seetheonlinehelplesformoreinformation.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.ThiscanbedoneunderSetup>SystemOptions>
Maintenance.
StatusLEDonhousing(fanandheater)
ColorIndication
GreenOK
Flashing
green
Singleash:Heatererror
Doubleash:Fanerror
Tripleash:Generalerror
Alarmeventswillbetriggeredthroughthecamera’sinputport.
SeetheUser’sManual,availableontheCDprovidedwiththisproduct,orfromwww.axis.com
ContactyourAxisresellerforinformationaboutsparepartsandtroubleshooting.
10

AXISQ1604-ENetworkCamera
HardwareOverview
StatusLEDBehaviorforFocusAssistant
ColorIndication
GreenFocusAssistantisenabled
Thelensisoptimallyadjusted
AmberThecamerahasbeenmoved,oranobjecthasbeeninsertedinfrontofthelens.Exitandrestartthe
FocusAssistant.
Thelensislessoptimallyadjusted.
RedThecamerahasbeenmoved,oranobjecthasbeeninsertedinfrontofthelens.Exitandrestartthe
FocusAssistant.
Thelensispoorlyadjusted.
Replacingthelens
ItispossibletouseoptionallensesfortheAxisproduct.
Toreplacethelens:
1.Disconnecttheiriscable.
2.Unscrewthestandardlens.
3.Attachandscrewonthenewlens.
Note
ThereisnoneedtorestarttheAxisproductafterchangingthelens.However,theproductmustberestartedifyouare
interchangingbetweenaP-iris,DC-Irisorxed/manualirislens.Inordertosetthefocusandpositionthelens,theAxis
productmustbeconnectedtothenetwork.
Tochangetheirisconguration:
1.GotoSetup>VideoandAudio>CameraSettings.Iriscongurationshowsthecurrentcongurediristype.
2.ClickEdit.
3.Selecttheinstalledirislensfromthedrop-downlistandclickOK.
Note
ForP-irislensesnotlistedinthedrop-downlist,downloadtheiriscongurationlefromwww.axis.com
Touploadandusethedownloadedcongurationle,clicktheUploadtab.ClickBrowseandselectthecongurationle.
ClickUpload.TheinstalledirislensshouldnowbeincludedintheIrisSelectiondrop-downlist,selectitandpressOK.If
youselectaDCiriscongurationleforaP-irislens,anerrormessagewillappearbelowtheiriscongurationtypeinthe
CameraSettingspage.ForcustomDCIrislenses,selectGenericDCIrisoption.
11

AXISQ1604-ENetworkCamera
AccessingtheProduct
AccessingtheProduct
ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecications,onpage60.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
Note
•QuickTimeTMisalsosupportedforviewingH.264streamsandforaudio.
•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(InternetExplorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma
Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPassword,onpage13.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
12

AXISQ1604-ENetworkCamera
AccessingtheProduct
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4,onpage48.SeealsoAXISInternetDynamicDNSService
atwww.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPS,onpage43.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettings,onpage54.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
13

AXISQ1604-ENetworkCamera
AccessingtheProduct
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
CongureCaptureMode
Thecapturemodesettingreducesimageickerinuorescentlightenvironments.Selectthecapturemodewiththepowerline
frequency(50Hzor60Hz)usedatthelocationoftheAxisproductandclickOK.
Whenusing50Hz,themaximumframerateislimitedto25fps.
Note
Powerlinefrequencyisdifferentindifferentgeographicregions.IntheAmericas,60Hzisusuallyused;mostotherpartsof
theworlduse50Hz.Localvariationsmayapply,alwayscheckwiththelocalauthorities.
SeealsoCaptureMode,onpage23.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.
ControlsontheLiveViewPage
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow
tocongurestreamproles,seepage23.
ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthowtoenable
andcongureoutputbuttons,seepage30.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation
abouthowtoenableandcongureoutputbuttons,seepage30.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto
congureandenablethebutton,seeManualTrigger,onpage14.
ClickSnapshottoopenanewwindowwithasnapshotimageofthevideostream.Right-clickontheimageto
saveitasPNG.ThisbuttonisprimarilyintendedforusewithbrowsersotherthanMicrosoftInternetExplorer,or
whenotherwisenotusingActiveXtoviewthevideostream.EnablethisbuttonfromLiveViewCong>Action
Buttons.TheActiveXviewingcomponentforMicrosoftInternetExplorer(AXISMediaControl)providesitsown
snapshotbutton,whichisenabledbydefault.
TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selecttheaudio
clipandclickthePlaybutton.
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
14

AXISQ1604-ENetworkCamera
AccessingtheProduct
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEvents,onpage37.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC),onpage16formore
information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMCAudioControls
AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.
Speakerbutton—Clicktoturnthespeakersonoroff.
Microphonebutton–Clicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.
Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlpanel:
•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.
•Togglemode:Clickoncetoswitchbetweentalkingandlistening.
Simplex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio
transmission.
15

AXISQ1604-ENetworkCamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill
determinethetypeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
ThevideocompressionstandardH.264makesgooduseofbandwidth,andcanprovidehighqualityvideostreamsatlessthan1Mbit/s.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeimagesaredropped.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeimagesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
16

AXISQ1604-ENetworkCamera
MediaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection
tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
17

AXISQ1604-ENetworkCamera
MediaStreams
Note
•<ip>=IPaddess
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimeaddslatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
AccessingAudioStreams
TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/developer
•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTMsupportsG.711andAACaudioencoding.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
•TheJavaappletsupportssimplexaudiowithG.711encoding.
18

AXISQ1604-ENetworkCamera
SettingUptheProduct
SettingUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.
•Administratorshaveunrestrictedaccesstoallsettings.
•OperatorshaveaccesstoallsettingsexceptSystemOptions
Seealsotheonlinehelp.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage43.
2.TCP/IP.Seepage46.
3.Date&Time.Seepage45.
4.VideoStream.Seepage21.
5.Focus.See
6.AudioSettings.Seepage27.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
AdjustFocus
Toadjustthezoomandfocusfollowtheseinstructions:
Note
•SetfocusaspreciselyaspossiblewiththefocuspullerorFocusAssistantbeforestartingautomaticnetuning.Usingthe
focuspullernormallygivesthebestresult.
•Theirisshouldalwaysbeopenedtoitsmaximumwhilefocusing.Thisgivesthesmallestdepthofeldandthusthe
bestconditionsforcorrectfocusing.
1.Opentheproduct’shomepageandgotoSetup>BasicSetup>Focus.
2.UndertheBasictab,clickOpeniris.Ifthebuttonisinactivetheirisisalreadyopen.
3.Iffocushasbeensetbefore,clickResettoresetthebackfocus.
4.Loosenthezoomandfocuspullers(seeHardwareOverview,onpage6)onthelensbyturningthemcounter-clockwise.
Movethepullerstosetzoomandfocusandcheckthequalityoftheimageintheimagewindow.Ifthecamerais
mountedsothatonecannotlookattheimageandmovethepullersatthesametime,usetheFocusAssistantinstead.
SeeFocusAssistant,onpage20.
5.Re-tightenthezoomandfocuspullers.
6.OntheFocuspage,clickFine-tunefocusautomaticallyandwaituntilautomaticnetuningiscompleted.
7.ClickEnableiris.Ifthebuttonisinactivetheirisisalreadyenabled.
8.Ifneeded,makefurtheradjustmentsundertheAdvancedtab.Seetheonlinehelpformoreinformation.
19

AXISQ1604-ENetworkCamera
SettingUptheProduct
FocusAssistant
Note
•Theviewinfrontofthecamerashouldnotbechangedduringfocusadjustment(steps5and6).Ifthecameraismoved,orif
angerorotherobjectisplacedinfrontofthelens,steps3-7willhavetoberepeated.
•Ifmovementsinfrontofthecameracannotbeavoided,theFocusAssistantshouldnotbeused.
•IfthecameraismountedsothattheFunctionbuttoncannotbeaccessed,youcanstillusetheFocusAssistant.Followthe
instructionsabovebutmountthecameraafterstep4,pressingtheFunctionbuttoninsteadandskipstep7.
TofocusyournetworkcamerausingtheFocusAssistant,followsteps1-3onpage19beforeyoustartwiththestepsbelow.
SeeHardwareOverview,onpage6.
1.Mountorplacethecamerasothatitcannotbemoved.
2.Loosenthezoompullerbyturningitcounter-clockwise.Movethepullertosetthezoomlevel.Re-tightenthezoompuller.
3.Setthecameratoitsextremedistant-focuspositionbylooseningthefocuspullerandturningthelensfullyclockwise.
4.PressandquicklyreleasetheFunctionbutton.WhentheStatusLEDashesgreen,theFocusAssistantisenabled.
IftheStatusLEDasheseitherredoramberbeforeyouareabletoadjustthelens,skiptostep7toexittheFocusAssistant
andrepeatsteps3-7.Seethenotesabove.SeeStatusLEDBehaviorforFocusAssistant,onpage11.
5.Gentlyturnthelenscounter-clockwiseuntilitstops.
6.Turnthelensslowlyclockwiseuntilthestatusindicatorashesgreenoramber(notred).
7.Retightenthefocuspuller.
8.OpentheLiveViewpageinthewebbrowserandcheckthequalityoftheimage.
9.Continuewithsteps6-8onpage19.
20