Axis PTZ User manual

AXIS Panorama PTZ
Network Camera
User’s Manual

AXIS COMMUNICATIONS
<Product Name> Quick User’s Guide
AXIS Panorama PTZ User’s Manual
2
About This Document
This document is intended for administrators and users of
the AXIS Panorama PTZ Network Camera, and is applicable
for firmware release 2.34. This document should be used as
a supplement to the Installation Guide and online
information available via the Web-based interface. Later
versions of this document will be posted to the Axis
Website, as and when required.
Safety Notices Used In This Manual
Caution! - Indicates a potential hazard that can damage the
product.
Important! - Indicates a hazard that can seriously impair
operation.
Do not proceed beyond any of the above notices until you
have fully understood the implications.
Intellectual Property Rights
Axis AB has intellectual property rights relating to
technology embodied in the product described in this
document. In particular, and without limitation, these
intellectual property rights may include one or more of the
patents listed at http://www.axis.com/patent.htm and one
or more additional patents or pending patent applications
in the US and other countries.
Legal Considerations
Camera surveillance can be prohibited by laws that vary
from country to country. Check the laws in your local
region before using the AXIS Panorama PTZ for
surveillance purposes.
Electromagnetic Compatibility (EMC)
This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in
accordance with the instruction manual, may cause
interference to radio communications. Shielded cables
should be used to ensure compliance with EMC standards.
USA - This equipment has been tested and found to
comply with the limits for a Class A computing device
pursuant to Subpart B of Part 15 of FCC rules, which are
designed to provide reasonable protection against such
interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to
cause interference, in which case the user at his/her own
expense will be required to take whatever measures may be
required to correct the interference.
Europe - This digital equipment fulfills the requirements
for radiated emission according to limit B of EN55022/1994,
and the requirements for immunity according to EN55024/1998
residential, commercial, and light industry.
Liability
Every care has been taken in the preparation of this manual; if
you detect any inaccuracies or omissions, please inform your
local Axis office. Axis Communications AB cannot be held
responsible for any technical or typographical errors and
reserves the right to make changes to the product and manuals
without prior notice. Axis Communications AB makes no
warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular
purpose. Axis Communications AB shall not be liable nor
responsible for incidental or consequential damages in
connection with the furnishing, performance or use of this
material.
Trademark Acknowledgments
Acrobat, Adobe, Boa, Ethernet, IBM, Internet Explorer, LAN
Manager, Linux, Macintosh, Microsoft, Netscape Navigator,
OS/2, Scalado, UNIX, Windows, WWW are registered trademarks
of the respective holders. Java and all Java-based trademarks
and logos are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries. Axis
Communications AB is independent of Sun Microsystems Inc.
Support Services
Should you require any technical assistance, please contact
your Axis reseller. If your questions cannot be answered
immediately, your reseller will forward your queries through
the appropriate channels to ensure a rapid response. If you are
connected to the Internet, you can:
• Download user documentation and firmware updates.
• Find answers to resolved problems in the FAQ database.
Search by product, category, or phrases.
• Report problems to Axis support staff by logging in to your
private support area.
Visit the Axis Support Web at www.axis.com/techsup/
AXIS Panorama PTZ Network Camera User’s
Manual
Revision 1.0
Part no: 20188
Dated: June 2003
Copyright © Axis Communications AB, 2003

AXIS Panorama PTZ User’s Manual 3
Table of Contents
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Assembling the AXIS Panorama PTZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Hardware Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The Mounting Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Network Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Minimum Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configuring the Panorama Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the Panorama PTZ Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting up Preset Postions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
The Administration Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Reinstating the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Appendix A - Lenses and Focusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manual Focusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Focusing using the Focus Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Appendix B - Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Pinging Your IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Problems, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Appendix C - Other IP Setup Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the AXIS IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Appendix D - Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Appendix E - Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Overview AXIS Panorama PTZ User’s Manual
4
Overview
The AXIS Panorama PTZ Network Camera is a digital TCP/IP network camera kit that
includes 2 cameras with wide-angle lenses, a complete camera stand, and all of the
required networking connectivity for distributing images or live video over an intranet or
the Internet.
By mounting the 2 cameras on the special stand provided, the combination of the cameras
and the special software installed in them provides a lateral view of up to approximately
140 degrees. Special Pan, Tilt and Zoom controls are also provided, so that users can
quickly and easily steer the view to any point in the panorama.
The AXIS Panorama PTZ’s
built-in Web server allows
high-quality remote
surveillance images to be
viewed directly from any
browser on the network, and
provides full Web-based
control of the various
management and
configuration functions.
The AXIS Panorama PTZ can
be used in both indoor and
outdoorenvironments. When
used outdoors, the cameras
must be housed in a suitable
outdoor enclosure.
Use the camera for intruder
detection, process control,
industrial and public
surveillance, visual security,
image archiving, or any other application requiring remote monitoring.
The AXIS Panorama PTZ minimizes the need for costly and complex coaxial cabling - to
press your installation overheads and provide you with an advanced yet cost-effective
network imaging solution. None of the hidden accessories normally associated with digital
cameras are required.

AXIS Panorama PTZ User’s Manual Overview 5
Features and Benefits
140 degrees of lateral view - The image stream from the AXIS Panorama PTZ features a wide
lateral display of almost 140 degrees and up to 65 degrees of tilt. The controls in the web
interface allow the image to be zoomed, tilted up and down and panned from right to left.
Multiple viewers can see any part of the panorama, independently of each other.
Full coverage all the time - The full field of view is constantly being covered. Even if a user is
zoomed in on a particular part of the view, images are still streamed from the whole
panorama, which is useful if you are recording (see below) from one particular part of the
view, but are viewing another part. This allows you to go back and view the part you
weren't looking at at the time of the event.
Continuous recording - The entire panorama can be recorded continuously, or after an alarm
event has occurred. Images are sent from the two cameras regardless of pan, tilt and zoom
actions by users, and in a non-panorama raw format. This is an advantage if images are to
be used as evidence in legal proceedings, as they are then in their original unaltered state.
Note that recording/upload must be configured for each camera.
Static Camera - The AXIS Panorama PTZ is defined as a static camera, that is, the camera
combination does not physically move when the panorama is viewed (there are no moving
parts at all). This can be significant when using the camera in a surveillance situation
where manoeverable cameras are prohibited.
Easy to Use - The AXIS Panorama PTZ requires no other special hardware or software. All
you need is Microsoft Internet Explorer 4.x or above. The AXIS Panorama PTZ has
complete plug-and-picture functionality - just assign an IP address and then view live
images in your browser.
Simple Installation and administration - Connects directly to Ethernet or Fast Ethernet
networks. Configuration and management via the product’s own Web-based
Administration Tools. Image control, time stamping and upload configuration are all
accessible from the tools.
Outdoor Use - When installed in an appropriate outdoor housing, the AXIS Panorama PTZ
can be used in outdoor applications.
Standard Image Format - The AXIS Panorama PTZ delivers high-quality pictures in standard
JPEG format, one from each camera. These are then joined together by the Panorama
application.

Overview AXIS Panorama PTZ User’s Manual
6
High Compression and Sensitivity - The fully configurable compression features afforded by
the AXIS ARTPEC chip allow a normal quality image to be compressed to around 8 kbytes.
Actual file sizes vary according to lighting conditions; although the product will work
even in dark environments - right down to 1 lux.
External Device Connection - Can be used with IR-sensors, switches and alarm relays.
Security - By using the AXIS Panorama PTZ’s multi-user password protection in
combination with a company Internet firewall, an administrator can decide whether
individuals, groups, the whole company or the whole world can access the camera.
Compression and Performance - With an adaptive frame rate dependent on the prevailing
lighting conditions, the AXIS Panorama PTZ delivers Motion-JPEG images at up to 15
images per second, as well as single JPEG images that feature user-defined compression
levels.
Linux Operating System - Including a Boa Web server, the Linux operating system provides a
stable platform for open-source development in future releases of the product. In
accordance with the GNU General Public License, Axis have published the kernel for this
product at http://developer.axis.com/
AXIS Technology - Axis renowned chipset technology is built upon an open architechture
streamlined to provide device connectivity independent of any file server. The AXIS
Panorama PTZ is driven by a powerful AXIS ETRAX 32-bit RISC processor and includes
the industry's first dedicated digital video remote monitoring compression chip - the AXIS
ARTPEC-1.
Network Camera Servers Developer's Pages - Axis maintains a specialist site for network camera
developers. New ideas and tools for software developers are often added. For more
information, please visit: www.axis.com
Other functions and features - The AXIS Panorama PTZ is intended primarily as a "live view"
panorama camera. The product may however contain other unsupported functions and
features not covered in this manual. For further information please see the AXIS 2110
User’s Manual, available from www.axis.com

AXIS Panorama PTZ User’s Manual Physical Description 7
Physical Description
Please read the following information to familiarize yourself with the AXIS Panorama PTZ,
making particular note of where the connectors and indicators are located. This
information provides a useful reference during the installation of the product.
Front Panel
Important!
Although the AXIS Panorama PTZ can be used both indoors and outdoors, it is important to note that the charged
coupled device (CCD) in the camera can become permanently damaged if exposed to too much direct sunlight or
halogen light. It is therefore important that the Adjustment Ring is not set fully open when installing the camera in
bright light conditions. The Axis warranty does not cover CCD damage caused by prolonged exposure to strong light.
To use the product outdoors, it must be housed within a proper outdoor enclosure.
Control Button
Located to the left of
the lens assembly, this
button is recessed
within the product cas-
ing. Using a pointed
object, press the button
to restore the factory
default settings as
describedinReinstating
the Factory DefaultSet-
tings,on page 18; or to
enable the Focus Assis-
tant, as described in
Lenses and Focusing,on
page 19.
Lens Assembly
Manual iris
wide-angle lens,
with rotational
focus control.
Serial Number
Located on the underside label of the AXIS
Panorama PTZ, the serial number is identi-
cal to the unit’s MAC/Ethernet address.
Status Indicator
Used in conjunction with the Focus Assistant, this multi-colored indicator can be con-
figured for use as a local focusing aid (for further details please see page 19). Under
normal conditions however, the indicator shows the operational status of the camera,
as described below:
• green - indicates a healthy unit status.
• red - the indicator will display red only if a problem with the AXIS Panorama
PTZ has occurred. Refer to Appendix B-Troubleshooting.
Note: The Status indicator also displays orange when re-setting to the factory default
settings, as described on page 18. The Status Indicator can also be made to flash when-
ever images are displayed in a browser. See the on-line help for more information.

Physical Description AXIS Panorama PTZ User’s Manual
8
Rear Panel
Note: The power adapter supplied with your AXIS Panorama PTZ is country-specific. Please
check that the type you are using is correct.
Power Supply
Connector
A single Jack socket
(PS-D) for connection
of AXIS Panorama PTZ
power supply. The ter-
minal block connector
provides an auxiliary
connection point for
AC or DC power to the
unit.
Power Indicator
Normally lit when
power is applied. If
not lit, or if flashing,
there is a problem
with the external
power source.
Network Indicator
After completion of the startup and self test routines, this
multi-colored indicator flashes as follows:
• yellow - activity on a 10Mbps network
• green - activity on a 100Mbps network
• red - no physical connection to the network
Network Connector
The AXIS Panorama PTZ
connects 10/100 Mbps
Ethernet networks via a
twisted pair category 5
cable (10baseT and
100baseTX), terminated
using a standard RJ-45
connector. The AXIS Pan-
orama PTZ detects the
speed of the local network
segment and varies the
speed of data communica-
tion accordingly.
I/O Connector
Provides the physical interface to a digital output, and a single digital
photo-coupled input that is used for connecting a variety of external alarm
devices to the AXIS Panorama PTZ; including, IR-sensors, switches and
alarm relays. For more information on using these devices, please see the
AXIS 2110 User’s Manual.
RS-232 Serial
Connector
The serial connector pro-
vides the RS-232 interface
forconnectingamodem or
the AXIS 2191 Audio Mod-
ule (these functions are
not supported.)

AXIS Panorama PTZ User’s Manual Assembling the AXIS Panorama PTZ 9
Assembling the AXIS Panorama PTZ
The information provided in this section will help you unpack and assemble the product
correctly. Please contact your dealer if anything is missing or damaged.
Hardware Inventory
The following items are supplied with the AXIS Panorama PTZ:
Note: The power supply for your AXIS Panorama PTZ is country-specific. Please check that the type
you are using is correct.
The Mounting Assembly
The mounting assembly consists of a single bracket, used to join the 2 cameras together,
and a single stand, on which the bracket and the 2 cameras are mounted. See below.
Important!
Item Description/type Quantity
Network Camera AXIS Panorama PTZ Network Camera 2
Power adapter PS-D 2
Power extension cable 3.3 meters 2
Camera Stand - 1
Mounting bracket - 1
Printed Materials AXIS Panorama PTZ Installation Guide 1
AXIS Warranty 1
Please read the important information about outdoor use, on page 19.
The cameras are mounted as shown here,
one the right way up and the other
upside-down. The underside of each
camera has one screw hole and one
guide hole, so that the bracket can only
be fitted in the correct position.
Although the screw holes in the base of
the stand allow the unit to be fastened to
a wall or ceiling, the cameras must still
be horizontal. This can be achieved by
adjusting the ball and socket joint on the
stand by up to 90o.
Ball and socket
joint.
Screw hole and
guide hole.

Network Installation AXIS Panorama PTZ User’s Manual
10
Network Installation
The AXIS Panorama PTZ Network Camera includes 2 cameras. The installation procedure described
below should be followed for each camera. 2 IP addresses are required.
❶Note the Serial number on the underside of the unit. You need to know this to set the IP address.
❷Assign your product with a unique IP address (do not use the example address) from a computer
on your network, as follows:
Notes: •In Windows you can find out the IP address of your workstation by running winipcfg (Win
95/98/ME) or ipconfig (Win NT/2000/XP) from a command prompt.
•Server Privileges: Although no special privileges are required for Windows 95/98/XP-Home, you
do need Administrator privileges for Windows NT/2000/XP-Professional.
You will now see ‘Request timed out ...’messages repeatedly returned in the window.
Serial number same as
00408c100086 =
MAC/Ethernet number; e.g.
00-40-8c-10-00-86
Start a Command Prompt and type these commands:
Syntax:
arp -s <Camera IP address> <MAC address> <my PC IP address>
ping -t <Camera IP address>
Example:
arp -s 172.21.1.200 00-40-8c-10-00-86 172.21.1.193
ping -t 172.21.1.200
❸Connect an Ethernet cable to your AXIS
Panorama PTZ and attach it to the network.
❹Connect the power adapter to the unit and
connect it to your main power supply.
RJ-45 connector
Network socket
Network
Power Supply
socket
❻Exit Ping. The installation is now complete, and you are ready
to access the AXIS Panorama PTZ from your browser, as
described in the next section.
❺Approximately 10-15 seconds after connecting power, the message
‘Reply from 172.21.1.200...’- or similar, is returned in the Command
Prompt window. Ensure that the Power Indicator is permanently lit and
that the Network Indicator flashes intermittently.
Indicator Power
Indicator