Axis Q6044 PTZ User manual

AXISQ6044PTZDomeNetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISQ6044
PTZDomeNetworkCamera,andisalicabletormware5.55and
later.Itincludesinstructionsforusingandmanagingtheroducton
yournetwork.Previousexerienceofnetworkingwillbeofusewhen
usingthisroduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobebenecial,fordeveloingshellscritsandalications.
LaterversionsofthisdocumentwillbeostedtotheAxiswebsite,
asrequired.Seealsotheroduct’sonlinehel,availableviathe
web-basedinterface.
LegaConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisroductforsurveillanceuroses.
Thisroductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Tourchasefurtherlicenses,contactyourreseller.
Liabiity
Everycarehasbeentakenintherearationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresonsibleforanytechnicalor
tyograhicalerrorsandreservestherighttomakechangestothe
roductandmanualswithoutriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimlied
warrantiesofmerchantabilityandtnessforaarticularurose.Axis
CommunicationsABshallnotbeliablenorresonsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,erformance
oruseofthismaterial.Thisroductisonlytobeusedforitsintended
urose.
InteectuaPropertyRights
AxisABhasintellectualroertyrightsrelatingtotechnologyembodied
intheroductdescribedinthisdocument.Inarticular,andwithout
limitation,theseintellectualroertyrightsmayincludeoneormore
oftheatentslistedatwww.axis.com/patent.htmandoneormore
additionalatentsorendingatentalicationsintheUSandother
countries.
Thisroductcontainslicensedthird-artysoftware.Seethemenuitem
“About”intheroduct’suserinterfaceformoreinformation.
ThisroductcontainssourcecodecoyrightAleComuter,
Inc.,underthetermsofAlePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequimentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequimentcontains
nouser-serviceablecomonents.Unauthorizedequimentchangesor
modicationswillinvalidateallalicableregulatorycertications
andarovals.
TrademarkAcknowedgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkalicationsofAxisABinvarious
jurisdictions.Allothercomanynamesandroductsaretrademarksor
registeredtrademarksoftheirresectivecomanies.
Ale,Boa,Aache,Bonjour,Ethernet,InternetExlorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftheresectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImlementersCororation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
ReguatoryInformation
Europe
ThisroductcomlieswiththealicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticComatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acoyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
EectromagneticCompatibiity(EMC)
Thisequimenthasbeendesignedandtestedtofulllalicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagnetichenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequimenthasbeentestedusinganunshieldednetworkcable
(UTP)andfoundtocomlywiththelimitsforaClassAdigitaldevice,
ursuanttoart15oftheFCCrules.Thisequimenthasalsobeen
testedusingashieldednetworkcable(STP)andfoundtocomlywith
thelimitsforaClassAdigitaldevice,ursuanttoart15oftheFCC
rules.Theselimitsaredesignedtorovidereasonablerotectionagainst
harmfulinterferencewhentheequimentisoeratedinacommercial
environment.Thisequimentgenerates,uses,andcanradiateradio
frequencyenergyand,ifnotinstalledandusedinaccordancewith
theinstructionmanual,maycauseharmfulinterferencetoradio
communications.Oerationofthisequimentinaresidentialarea
islikelytocauseharmfulinterferenceinwhichcasetheuserwillbe
requiredtocorrecttheinterferenceathisownexense.
Canada
ThisdigitalaaratuscomlieswithCANICES-3(ClassA).Theroduct
shallbeconnectedusingashieldednetworkcable(STP)thatisroerly
grounded.
CetaareilnumériqueestconformeàlanormeNMBICES-3(classeA).
Leroduitdoitêtreconnectéàl'aided'uncâbleréseaublindé(STP)qui
estcorrectementmisàlaterre.
Europe
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55022.Theroductshallbe
connectedusingashieldednetworkcable(STP)thatisroerly
grounded.Notice!ThisisaClassAroduct.Inadomesticenvironment
thisroductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisroductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR22.Theroductshall
beconnectedusingashieldednetworkcable(STP)thatisroerly
grounded.Notice!ThisisaClassAroduct.Inadomesticenvironment
thisroductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使用すると電波妨害を引き起こすことがあります。この
場合には使用者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使用して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.
Safety
ThisroductcomlieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquiment.Ifitsconnectingcablesareroutedoutdoors,
theroductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotheraroriatemethod.

Theowersulyusedwiththisroductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.
DisposaandRecycing
Whenthisroducthasreachedtheendofitsusefullife,disoseof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionoint,contactyourlocalauthority
resonsibleforwastedisosal.Inaccordancewithlocallegislation,
enaltiesmaybealicableforincorrectdisosalofthiswaste.
Europe
Thissymbolmeansthattheroductshallnotbedisosedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequiment(WEEE)isalicablein
theEuroeanUnionmemberstates.Toreventotentialharmto
humanhealthandtheenvironment,theroductmustbedisosed
ofinanarovedandenvironmentallysaferecyclingrocess.For
informationaboutyournearestdesignatedcollectionoint,contact
yourlocalauthorityresonsibleforwastedisosal.Businessesshould
contacttheroductsulierforinformationabouthowtodisose
ofthisroductcorrectly.
ThisroductcomlieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequiment(RoHS).
China
Thisroductcomlieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,leasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughthearoriatechannelsto
ensurearaidresonse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareudates
•ndanswerstoresolvedroblemsintheFAQdatabase.Search
byroduct,category,orhrase
•reortroblemstoAxissuortstaffbyloggingintoyourrivate
suortarea
•chatwithAxissuortstaff(selectedcountriesonly)
•visitAxisSuortatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ6044PTZDomeNetworkCamera
TableofContents
HardwareOverview..........................................6
ConnectorsandButtons..........................................6
LEDIndicators..................................................7
MidsanLEDIndicators..........................................8
AccesstheProduct..........................................9
AccessfromaBrowser...........................................9
AccessfromtheInternet..........................................9
SettheRootPassword...........................................9
TheLiveViewPage..............................................10
MediaStreas.............................................14
HowtoStreamH.264............................................14
MJPEG........................................................14
AXISMediaControl(AMC)........................................14
AlternativeMethodsofAccessingtheVideoStream....................15
AccessAudioStreams............................................16
SetUptheProduct..........................................17
BasicSetu....................................................17
VideoandAudio............................................18
VideoStream...................................................18
StreamProles.................................................19
CameraSettings................................................20
Overlay........................................................21
PrivacyMask...................................................23
AudioSettings..................................................23
AudioClis....................................................24
ConguretheLiveViewPage.................................26
PTZ(PanTiltZoo).........................................28
PresetPositions.................................................28
Gatekeeer....................................................28
Autotracking...................................................29
GuardTour.....................................................30
OSDIZones....................................................31
Advanced......................................................31
ControlQueue..................................................32
Detectors..................................................33
ShockDetection................................................33
MotionDetection...............................................33
AudioDetection................................................34
Applications...............................................35
AlicationLicenses.............................................35
InstallAlication...............................................35
AlicationConsiderations........................................35
Events....................................................37
ConvertEventTyestoActionRules................................37
SetUActionRules.............................................37
AddReciients..................................................39
CreateSchedules................................................41
SetURecurrences..............................................41
Recordings.................................................42
RecordingList..................................................42
ContinuousRecording............................................42
Languages.................................................44
SysteOptions.............................................45
Security.......................................................45
Date&Time....................................................47
Network.......................................................48
Storage.......................................................53
Ports&Devices.................................................54
Maintenance...................................................55
Suort.......................................................55
Advanced......................................................56
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AXISQ6044PTZDomeNetworkCamera
TableofContents
ResettoFactoryDefaultSettings...................................56
Multi-ConnectorCable(soldseparately)........................58
Troubleshooting............................................60
ChecktheFirmware.............................................60
UgradetheFirmware...........................................60
Symtoms,PossibleCausesandRemedialActions.....................61
TechnicalSpecications......................................64
Connectors....................................................66
PerformanceConsiderations.......................................66
5

AXISQ6044PTZDomeNetworkCamera
HarwareOverview
HarwareOverview
1
2
3
4
5
6
7
1Partnumber(P/N)&erialnumber(/N)
2Networkconnector(PoE+)
3Multi-connector
4Dcardslot
5tatusLEDindicator
6Controlbutton
7Powerbutton
ConnectorsandButtons
Fortechnicalsecications,seepage64.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernetPlus(PoE+).
NO NO
NOTICE TICE TICE
Usethesuliedmidsan.
6

AXISQ6044PTZDomeNetworkCamera
HarwareOverview
NO NO
NOTICE TICE TICE
Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichtheroductistobeused,ashieldednetwork
cable(STP)maybearoriateorrequired.Allcablesconnectingtheroducttothenetworkandthatareroutedoutdoors
orindemandingelectricalenvironmentsshallbeintendedfortheirsecicuse.Makesurethatthenetworkdevices
areinstalledinaccordancewiththemanufacturer’sinstructions.Forinformationaboutregulatoryrequirements,see
ElectromagneticCompatibility(EMC)onpage2.
Muti-connector
Terminalconnectorforconnectingexternalequiment:
•Audioequiment
•Inut/Outut(I/O)devices
•AC/DCowersuly
Whenconnectingexternalequiment,amulti-connectorcable(availablefromAxis)isrequiredinordertomaintaintheroduct’s
NEMA/IPrating.Formoreinformation,seeMulti-ConnectorCable(soldseparately)onpage58.
SDCardSot
AnSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnicalpecications.
NO NO
NOTICE TICE TICE
Toreventcorrutionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>Syste
Options>Storage>SDCardandclickUnount.
Note
ForSDcardrecommendationsseewww.axis.com
ControButton
Thecontrolbuttonisusedfor:
•Resettingtheroducttofactorydefaultsettings.Seepage56.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage49.Toconnect,ressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage49.Toconnect,ressandholdthebuttonforabout3seconds.
PowerButton
Pressandholdtheowerbuttontotemorarilyowertheroductwhenthedomecoverisremoved.Theowerbuttonisalsoused
withthecontrolbuttontoresetthecameratofactorydefaultsettings.Seepage56.
LEDIndicators
LEDColorIndication
UnlitConnectionandnormaloeration
AmberSteadyduringstartu.Flashesduringrmwareugrade.
Amber/redFlashesamber/redifnetworkconnectionisunavailableorlost.
RedFlashesredforrmwareugradefailure.
Status
GreenShowssteadygreenfor10secondsfornormaloerationafterrestart.
7

AXISQ6044PTZDomeNetworkCamera
HarwareOverview
MidspanLEDIndicators
LEDColorIndication
UnlitNocameraconnected.
GreenSteadywhencameraconnected,normaloeration.
Green,ashingSlowashwhenovercurrentorshortcircuitconditionontheort.
Port
Green,ashingFastashwheninutvoltageisoutofrangeorotherinternalerror.
ACGreenSteadywhenACowerinutconnected.
8

AXISQ6044PTZDomeNetworkCamera
AccesstheProuct
AccesstheProuct
ToinstalltheAxisroduct,refertotheInstallationGuidesuliedwiththeroduct.
Theroductcanbeusedwithmostoeratingsystemsandbrowsers.TherecommendedbrowsersareInternetExlorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroeratingsystems.SeeTechnicalpecicationsonpage64.
ToviewstreamingvideoinInternetExlorer,allowinstallationofAXISMediaControl(AMC)whenromted.
TheAxisroductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoders,toreventinstallationofunlicensed
coies.
Note
•QuickTimeTMisalsosuortedforviewingH.264streamsandforaudio.
•Ifyourcomuterrestrictstheuseofadditionalsoftwarecomonents,theroductcanbeconguredtouseaJavaalet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(InternetExlorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisroductinthebrowser’sLocation/Addresseld.Toaccesstheroductfroma
Macintoshcomuter(MacOSX),clickontheBonjourtabandselecttheroductfromthedro-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheroductonthenetwork.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideotreamonAxisSuortwebatwww.axis.com/techsup
3.Enteryourusernameandassword.Ifthisisthersttimetheroductisaccessed,therootasswordmustrstbe
congured.Forinstructions,seeettheRootPasswordonpage9.
4.Theroduct’sLiveViewageoensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewagemayhavebeencustomizedtomeetsecicinstallationrequirementsand
userreferences.Consequently,someoftheexamlesandfunctionsfeaturedheremaydifferfromthosedislayedin
yourownLiveViewage.
AccessfromtheInternet
Onceconnected,theAxisroductisaccessibleonyourlocalnetwork(LAN).ToaccesstheroductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheroduct.Todothis,enabletheNAT-traversalfeature,which
willattemttoautomaticallyconguretheroutertoallowaccesstotheroduct.ThisisenabledfromSetup>SysteOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage50.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertoics,visittheAxisSuortwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisroduct,youmustsettheasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichoenswhentheroductisaccessedforthersttime.
9

AXISQ6044PTZDomeNetworkCamera
AccesstheProuct
Toreventnetworkeavesdroing,therootasswordcanbesetviaanencrytedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HyertextTransferProtocoloverSSL)isarotocolusedtoencryttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencrytedexchangeofinformation.SeeHTTPonpage45.
Thedefaultadministratorusernamerootisermanentandcannotbedeleted.Iftheasswordforrootislost,theroductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage56.
TosettheasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosettheasswordviaanencrytedHTTPSconnection,followthesestes:
1.ClickUseHTTPS.
Atemorarycerticate(validforoneyear)iscreated,enablingencrytionofalltrafctoandfromtheroduct,andthe
asswordcannowbesetsecurely.
2.Enteraasswordandthenre-enterittoconrmtheselling.
3.ClickOK.Theasswordhasnowbeencongured.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewagemayhavebeencustomizedtomeetsecicinstallationrequirementsanduser
references.Consequently,someoftheexamlesandfunctionsfeaturedheremaydifferfromthosedislayedinyourownLiveView
age.Thefollowingrovidesanoverviewofeachavailablecontrol.
ControsontheLiveViewPage
SelectastreamrolefortheLiveViewagefromtheStreaProledro-downlist.Forinformationabouthow
tocongurestreamroles,seepage19.
ClickPulsetoactivatetheroduct’soututortforadenederiodoftime.Forinformationabouthowto
enableandcongureoututbuttons,seepage27.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheroduct’soututort.Forinformation
abouthowtoenableandcongureoututbuttons,seepage27.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewage.Forinformationabouthowto
congureandenablethebutton,seeManualTriggeronpage11.
ClickSnapshottosaveasnashotofthevideoimage.Thisbuttonisrimarilyintendedforusewhenthe
AXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>ActionButtons.
TheAudioclipdro-downlistallowsyoutolayanaudioclifromtheLiveViewage.Selectthe
audiocliandclickthePlaybutton.
10

AXISQ6044PTZDomeNetworkCamera
AccesstheProuct
Theroduct’sfansarecontrolledbytheambienttemeratureandareturnedonandoffautomatically.Ifrequired,
thefanscanbeactivatedmanuallybyclickingtheFanbutton.Toshowthebutton,gotoSetup>LiveViewCong.
UnderActionButtons,selectShowfanbuttonandsecifythenumberofminutesthefansshouldbeactivated.
EnableordisabletheGatekeeperbyselectingOnorOfffromthedro-downlist.Formoreinformationaboutthe
Gatekeeer,seepage28.
ManuaTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewage.Themanualtriggercanforexamlebeusedto
validateactionsduringroductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdro-downlist,selectInputSignal.
4.Fromtheseconddro-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage37.
ToshowthemanualtriggerbuttonsintheLiveViewage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowanualtriggerbutton.
AXISMediaControviewertoobar
TheAXISMediaControlviewertoolbarisavailableinInternetExloreronly.SeeAXIMediaControl(AMC)onpage14formore
information.Thetoolbardislaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisroductandstartslayingamediastream.
TheStopbuttonstosthemediastream.
TheSnapshotbuttontakesasnashotofthevideoimage.Thelocationwheretheimageissavedcanbesecied
intheAMCControlPanel.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escae)onthecomuter
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbeseciedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMCAudioContros
AMCaudiobuttonscontroltheseakersandmicrohoneconnectedtotheclientcomuter.Thebuttonsareonlyvisiblewhen
audioisenabled.
11

AXISQ6044PTZDomeNetworkCamera
AccesstheProuct
Speakerbutton—Clicktoturntheseakersonoroff.
Microphonebutton–Clicktomuteorunmutethemicrohone.Inimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeactivetosendaudiototheAxisroduct.Clickeitherbuttontostoaudiotransmission.
Usetheslidertocontrolthevolumeoftheseakersandthemicrohone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlanel:
•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.
•Togglemode:Clickoncetoswitchbetweentalkingandlistening.
implex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostoaudio
transmission.
PTZContros
TheLiveViewagealsodislaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforseciedusersunder
SysteOptions>Security>Users.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetuunderPTZ>ControlQueue.
ClicktheEulatejoystickodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mouseointer.
ClicktheCenterodebuttonandclickintheimagetocenterthecameraviewonthatosition.Thecentermode
buttoncouldalsobeusedtozoominonasecicarea.Clickintheimageanddragtodrawarectanglesurrounding
theareatobemagnied.Tozoomout,rotatethemousewheel.
ClicktheCtrlpanelbuttontooenthePTZcontrolanelwhichrovidesadditionalPTZcontrols.
User-denedbuttonscanalsoaearintheControlanel.SeeControlsonpage31.
Selectarecordedtourandclicktolayareviouslyrecordedtourandclicktosto.See
TourRecordingonpage30.
SelectaPTZresetositiontosteerthecameraviewtothesavedosition.SeePresetPositions
onpage28.
ClicktheStartAutoTrackbuttontostartautotrackingdirectlyfromtheLiveViewage.See
Autotrackingonpage29.
12

AXISQ6044PTZDomeNetworkCamera
AccesstheProuct
PanandTiltbars–Usethearrowstoanandtiltthecameraview,orclickona
ositiononthebartosteerthecameraviewtothatosition.
Zoobar–Usethearrowstozoominandout,orclickonaositiononthebarto
zoomtothatosition.
Focusbar–Usethearrowstofocusthecamera,orclickonaositiononthebar
tosetthefocusosition.Usingthefocusbarwilldisabletheroduct’sautofocus.
Tore-enable,usethePTZcontrolanelwhichisoenedbyclickingtheCtrlpanel
button(seeabove).
Irisbar–Clickonaositionontheirisbartochangethedegreetowhichtheirisis
oened.Thiswilldisabletheroduct’sautoiris.Tore-enable,usethePTZcontrolanel
whichisoenedbyclickingtheCtrlpanelbutton(seeabove).
Brightnessbar–Clickonaositiononthebrightnessbartoadjusttheimage
brightness.Thissettingwillnotbesaved.Tomakeasavedchange,gotoSetup>
Video>CaeraSettings>Brightnessandadjustthebrightness.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage31.
13

AXISQ6044PTZDomeNetworkCamera
MeiaStreams
MeiaStreams
TheAxisroductrovidesseveralaudioandvideostreamformats.Yourrequirementsandtheroertiesofyournetworkwill
determinethetyeyouuse.
TheLiveViewageintheroductrovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamroles.Otheralicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewage.
HowtoStreamH.264
H.264can,withoutcomromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comaredwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragesace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofrotocolsandmethodstousedeendsonyourviewingrequirements,andontheroertiesof
yournetwork.TheavailableotionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,eseciallywhenitis
imortanttoalwayshaveanu-to-datevideo
stream,evenifsomeframesaredroed.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTProtocol,thusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
u-to-date,evenifsomeframesaredroed.
Multicastingrovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,assanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotossibletomulticastovertheInternet,forexamle.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisroducttodeterminethetransortrotocoltouse.Theorderofriority,listedinthe
AMCControlPanel,canbechangedandtheotionsdisabled,tosuitsecicrequirements.
Note
H.264islicensedtechnology.TheAxisroductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
coiesoftheclientisrohibited.Tourchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendislayedandudatedataratesufcient
tocreateastreamthatshowsconstantlyudatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butrovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisroductistousetheAXIS
MediaControlinInternetExlorerinWindows.
AXISMediaContro(AMC)
AXISMediaControl(AMC)inInternetExlorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisroduct.
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AXISQ6044PTZDomeNetworkCamera
MeiaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExlorerandclickSettings.
AternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisroductinthefollowingways:
•MotionJPEGserverpush(ifsuortedbytheclient,Firefox,forexamle).ThisotionmaintainsanoenHTTPconnection
tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillJPEGiagesinabrowser.Entertheathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTieTM.Thefollowingathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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Note
•<ip>=IPaddess
•TheAxisroductsuortsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybeossibletouseotherlayerstoviewtheH.264streamusingtheathsabove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewagerovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
•VAPIX®ApplicationPrograingInterface(API)Formoreinformation,visitwww.axis.com/develoer
•WindowsMediaPlayersuortssimlexaudio.Thefollowingathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTieTMsuortsG.711andAACaudioencoding.Thefollowingathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
•TheJavaappletsuortssimlexaudiowithG.711encoding.
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AXISQ6044PTZDomeNetworkCamera
SetUptheProuct
SetUptheProuct
TheAxisroductcanbeconguredbyuserswithadministratororoeratorrights.Tooentheroduct’sSetuages,clickSetupin
thetoright-handcorneroftheLiveViewage.
•Adinistratorshaveunrestrictedaccesstoallsettings.
•OperatorshaveaccesstoallsettingsexcetSystemOtions
Seealsotheonlinehel.
BasicSetup
BasicSeturovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisroduct:
1.Users.Seepage45.
2.TCP/IP.Seepage48.
3.Date&Time.Seepage47.
4.VideoStream.Seepage18.
5.AudioSettings.Seepage23.
TheBasicSetumenucanbedisabledfromSysteOptions>Security>Users.
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Thevideoandaudiosettingscanbeusedtootimizevideoandaudioquality.Youcancongurethefollowing:
•Videostreamsettings.Seepage18.
•Streamroles.Seepage19.
•Camerasettings.Seepage20.
•Overlayimage.Seepage21.
•Privacymask.Seepage23.
•Audiosettings.Seepage23.
•Audioclis.Seepage24.
VideoStream
YoucandenethefollowingvideostreamsettingsfromVideo&Audio>VideoStrea:
•Image.Seepage18.
•Audio.Seepage23.
•H.264.Seepage19.
•MJPEG.Seepage19.
PixeCounter
Theixelcountershowsthenumberofixelsinanareaoftheimage.Theixelcounterisusefulinsituationswherethereisa
requirementthattheimageisacertainsize,forexamleinfacerecognition.
Theixelcountercanbeaccessedfrom:
•Video&Audio>VideoStrea.UnderPreview,clickOpenandselecttheShowpixelcounterotiontoenablethe
rectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofixelsintheWidth
andHeighteldsandclickApply.
•TheLiveViewageinInternetExlorerwithAXISMediaControl(AMC)inWindows.Right-clickintheimageandselect
Pixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStrea.SelecttheIagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Copression.Thecomressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
comression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Rotateiage.Ifrequired,theimagecanberotated.
•Maxiufraerate.Toavoidbandwidthroblems,theframerateallowedtoeachviewercanbeLiitedtoaxed
amount.Alternatively,theframeratecanbesetasUnliited,whichmeanstheAxisroductalwaysdeliversthehighest
framerateossibleunderthecurrentconditions.
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•Overlaysettings.SeeOverlayonpage21.
ClickSavetoalythenewsettings.
H.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocomressionstandardthatrovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttyesofframessuchasI-framesandP-frames.AnI-frameisacomleteimagewhereas
P-framesonlycontainthedifferencesfromreviousframes.
TheH.264streamsettingscanbeconguredfromtheVideo&Audio>VideoStreaage.SelecttheH.264tab.Thesettings
denedinthisagewillalytoallH.264streamsthatdonotuseastreamrole.
TheGOVlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.
TheAxisroductsuortsthefollowingH.264proles:
•Baseline.TheBaselineroleisrecommendedforclientsthatdon’tsuortCABACentroycoding.
•Main.TheMainrolerovideshighercomressionwithmaintainedvideoqualitycomaredtotheBaselinerolebut
requiresmorerocessingowertodecode.
ThebitratecanbesetasVariablebitrate(VBR)orConstantbitrate(CBR).VBRadjuststhebitrateaccordingtotheimage
comlexity,usingumorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin
thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurlusinbandwidth,thismaynotbeanissueand
selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting
Constantbitrate(CBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomlexity,usingu
morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.CBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumtion.
TheCBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitratemaybounce
uanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,becauseCBRwillalways
rioritizeacontinuousvideostream,itallowstemoraryovershootsfromthetargetbitrate.Becausesettingatargetvaluerevents
thebitratefromincreasing,framerateandimagequalityareaffectednegatively.Toartlycomensateforthis,selectwhichvariable
shallberioritized,framerateorimagequality.Notsettingarioritymeansthatframerateandimagequalityareequallyaffected.
Thecurrentbitratecanbesettoaearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.
Toalythesettings,clickSave.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomlexscenery.Adjustingthemaximumframesizehelstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
rovidesconsistentlygoodimagequalityattheexenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeotimizesbandwidthandstorageusage,butmaygiveoorimagequality.Toreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanotimalvalue.
StreamProes
Astreamroleisasetofredenedstreamsettingsincludingresolution,comression,framerateandoverlaysettings.Stream
rolescanbeused:
•Whensettingurecordingusingactionrules.SeeEventsonpage37.
•Whensettingucontinuousrecording.SeeContinuousRecordingonpage42.
•IntheLiveViewage–selectthestreamrolefromtheStreaproledro-downlist.
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Forquicksetu,useoneoftheredenedstreamroles.Eachredenedrolehasadescritivename,indicatingitsurose.If
required,theredenedstreamrolescanbemodiedandnewcustomizedstreamrolescanbecreated.
Tocreateanewroleormodifyanexistingrole,gotoSetup>Video&Audio>StreaProles.
ToselectadefaultstreamrolefortheLiveViewage,gotoSetup>LiveViewCong.
CameraSettings
TheVideo&Audio>CaeraSettingsagerovidesaccesstoadvancedimagesettingsfortheAxisroduct.
ImageAppearance
IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturation.Thevalue0givesa
blackandwhiteimage.
TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueroducesabrighterimage.
IncreasingtheSharpnesscanincreasebandwidthusage.Asharerimagemightincreaseimagenoiseeseciallyinlowlight
conditions.Alowersettingreducesimagenoise,butthewholeimagewillaearlessshar.
WhiteBaance
Whitebalanceisusedtomakecolorsintheimageaearthesameregardlessofthecolortemeratureofthelightsource.TheAxis
roductcanbesettoautomaticallyidentifythelightsourceandcomensateforitscolor.Alternatively,selectthetyeoflight
sourcefromthedro-downlist.Foradescritionofeachavailablesetting,seetheonlinehel.
WideDynamicRange
Widedynaicrangecanimrovetheexosurewhenthereisaconsiderablecontrastbetweenlightanddarkareasintheimage.
EnableWDRinintensebacklightconditions.ThedifferentWDRsettingsadjustforvariousamountsofcontrastintheimage.Usea
higherWDRnumberforahighercontrast.DisableWDRinlowlightconditionsforotimalexosure.
ExposureSettings
Exposurecontrol-Thesesettingsisusedtoadattotheamountoflightused.Autoaticisthedefaultsettinganditcanbe
usedinmostsituations.Theshutterseedisautomaticallysettoroduceotimumimagequality.UseManualifyouhavesecial
requirementsfortheexosuresettingandwishtolockit.Selectthedesiredexosuretimefromthedro-downlist.
Maxexposuretie-Selectthemaximumexosuretimefromthedro-downlist.Increasingtheexosuretimewillimrove
imagequality,butdecreasetheframerate.Theremayalsobeanincreaseinmotionblur.CheckingAllowslowshutterdecreases
theshutterseedinlowlighttoimroveimagebrightness.
EnableBacklightcopensation-SelectEnableBacklightcomensationifabrightsotoflight,forexamlealightbulb,causes
otherareasintheimagetoaeartoodark.
Maxgain-Measuredindecibels(dB),gaindescribestheamountofamlicationaliedtoasignal,inthiscasethevisual
informationintheimage.Ahighlevelofamlicationmayrovideabetterimageinverylowlightsituations.Ahighgainwillalso
increasetheamountofimagenoise.
Exposurezones-Thissettingsdetermineswhichartoftheimageisusedtocalculatetheexosure.Formostsituations,theAuto
settingcanbeused.Forarticularrequirement,selectaredenedarea.
IRcutlter-TheIRcutlterreventsinfrared(IR)lightfromreachingtheimagesensor.Inoorlightingconditions,forexamleat
night,orwhenusinganexternalIRlam,settheIRcutltertoOff.Thisincreaseslightsensitivityandallowstheroductto“see”
infraredlight.TheimageisshowninblackandwhitewhentheIRcutlterisoff.SettheIRcutltertoAutotoautomatically
switchbetweenOnandOffaccordingtothelightingconditions.
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