Axis Q6045-C Mk II User manual

AXIS Q6045-C Mk II PTZ Dome Network Camera
User Manual

About this Docume t
This manual is intended for administrators and users of the
AXIS Q6045-C Mk II PTZ Dome etwork Camera, and is applicable to
rmware 5.55 and later. It includes instructions for using and managing
the product on your network. Previous experience of networking
will be of use when using this product. Some knowledge of U IX or
Linux-based systems may also be benecial, for developing shell scripts
and applications. Later versions of this document will be posted to the
Axis website, as required. See also the product’s online help, available
via the web-based interface.
Legal Co sideratio s
Video surveillance can be regulated by laws that vary from country to
country. Check the laws in your local region before using this product
for surveillance purposes.
This product includes one (1) H.264 decoder license. To purchase
further licenses, contact your reseller.
Liability
Every care has been taken in the preparation of this document. Please
inform your local Axis ofce of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the
product and manuals without prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and tness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this material. This product is only to be used for its intended
purpose.
I tellectual Property Rights
Axis AB has intellectual property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, these intellectual property rights may include one or more
of the patents listed at www.axis.com/patent.htm and one or more
additional patents or pending patent applications in the US and other
countries.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer,
Inc., under the terms of Apple Public Source License 2.0 (see
www.opensource.apple.com/apsl). The source code is available from
https://developer.apple.com/bonjour/
Equipme t Modicatio s
This equipment must be installed and used in strict accordance with the
instructions given in the user documentation. This equipment contains
no user-serviceable components. Unauthorized equipment changes or
modications will invalidate all applicable regulatory certications
and approvals.
Trademark Ack owledgme ts
AXIS COMMU ICATIO S, AXIS, ETRAX, ARTPEC and VAPIX are
registered trademarks or trademark applications of Axis AB in various
jurisdictions. All other company names and products are trademarks or
registered trademarks of their respective companies.
Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux,
Microsoft, Mozilla, Real, SMPTE, QuickTime, U IX, Windows, Windows
Vista and WWW are registered trademarks of the respective holders.
Java and all Java-based trademarks and logos are trademarks or
registered trademarks of Oracle and/or its afliates. UPnPTM is a
certication mark of the UPnPTM Implementers Corporation.
SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C,
LLC in the United States, other countries or both. Also, miniSD, microSD,
miniSDHC, microSDHC, microSDXC are all trademarks or registered
trademarks of SD-3C, LLC in the United States, other countries or both.
Regulatory I formatio
Europe
This product complies with the applicable CE marking directives
and harmonized standards:
•Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See
Electromagnetic Compatibility (EMC) on page 2 .
•Low Voltage (LVD) Directive 2006/95/EC. See afety on page 2 .
•Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
See Disposal and Recycling on page 3 .
A copy of the original declaration of conformity may be obtained from
Axis Communications AB. See Contact Information on page 3 .
Electromag etic Compatibility (EMC)
This equipment has been designed and tested to fulll applicable
standards for:
•Radio frequency emission when installed according to the
instructions and used in its intended environment.
•Immunity to electrical and electromagnetic phenomena when
installed according to the instructions and used in its intended
environment.
USA
This equipment has been tested using a shielded network cable (STP)
and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his
own expense.
The product shall be connected using a shielded network cable (STP)
that is properly grounded.
Canada
This digital apparatus complies with CA ICES-3 (Class A). The product
shall be connected using a shielded network cable (STP) that is properly
grounded.
Cet appareil numérique est conforme à la norme MB ICES-3 (classe A).
Le produit doit être connecté à l'aide d'un câble réseau blindé (STP) qui
est correctement mis à la terre.
Europe
This digital equipment fullls the requirements for RF emission
according to the Class A limit of E 55022. The product shall be
connected using a shielded network cable (STP) that is properly
grounded. otice! This is a Class A product. In a domestic environment
this product may cause RF interference, in which case the user may be
required to take adequate measures.
This product fullls the requirements for emission and immunity
according to E 50121-4 and IEC 62236-4 railway applications.
This product fullls the requirements for immunity according
to E 61000-6-1 residential, commercial and light-industrial
environments.
This product fullls the requirements for immunity according to
E 61000-6-2 industrial environments.
This product fullls the requirements for immunity according to
E 55024 ofce and commercial environments
Australia/New Zealand
This digital equipment fullls the requirements for RF emission
according to the Class A limit of AS/ ZS CISPR 22. The product shall
be connected using a shielded network cable (STP) that is properly
grounded. otice! This is a Class A product. In a domestic environment
this product may cause RF interference, in which case the user may be
required to take adequate measures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環境で使用すると電波妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがあります。本製品は、シールドネットワークケーブル(STP)を使用して接続してください。また適切に接地してください。Safety
This product complies with IEC/E /UL 60950-1 and
IEC/E /UL 60950-22, Safety of Information Technology
Equipment. The product shall be grounded either through a shielded
network cable (STP) or other appropriate method.
The power supply used with this product shall fulll the requirements
for Safety Extra Low Voltage (SELV) according to IEC/E /UL 60950-1.

Disposal a d Recycli g
When this product has reached the end of its useful life, dispose of
it according to local laws and regulations. For information about
your nearest designated collection point, contact your local authority
responsible for waste disposal. In accordance with local legislation,
penalties may be applicable for incorrect disposal of this waste.
Europe
This symbol means that the product shall not be disposed of
together with household or commercial waste. Directive 2012/19/EU
on waste electrical and electronic equipment (WEEE) is applicable in
the European Union member states. To prevent potential harm to
human health and the environment, the product must be disposed
of in an approved and environmentally safe recycling process. For
information about your nearest designated collection point, contact
your local authority responsible for waste disposal. Businesses should
contact the product supplier for information about how to dispose
of this product correctly.
This product complies with the requirements of Directive 2011/65/EU on
the restriction of the use of certain hazardous substances in electrical
and electronic equipment (RoHS).
China
This product complies with the requirements of the legislative
act Administration on the Control of Pollution Caused by Electronic
Information Products (ACPEIP).
Co tact I formatio
Axis Communications AB
Emdalavägen 14
223 69 Lund
Sweden
Tel: [phone]
Fax: [phone]
www.axis.com
Support
Should you require any technical assistance, please contact your Axis
reseller. If your questions cannot be answered immediately, your
reseller will forward your queries through the appropriate channels to
ensure a rapid response. If you are connected to the Internet, you can:
•download user documentation and software updates
•nd answers to resolved problems in the FAQ database. Search
by product, category, or phrase
•report problems to Axis support staff by logging in to your private
support area
•chat with Axis support staff (selected countries only)
•visit Axis Support at www.axis.com/techsup/
Lear More!
Visit Axis learning center www.axis.com/academy/ for useful trainings,
webinars, tutorials and guides.

AXIS Q6045-C Mk II PTZ Dome Network Camera
Table o Contents
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Media Converter Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Access the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Access from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Set the Root Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
The Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Media Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
How to Stream H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
MJPEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AXIS Media Control (AMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Alternative Methods of Accessing the Video Stream . . . . . . . . . . . . . . . . . . . . 16
Set Up the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
ideo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Video Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Stream Proles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Privacy Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Congure the Live iew Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
PTZ (Pan Tilt Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Preset Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Gatekeeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Autotracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Guard Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
OSDI Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Control Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Shock Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Basic Video Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Application Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Install Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Application Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Set Up Action Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Add Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Create Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Set Up Recurrences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Recording List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Continuous Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
etwork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Multi-Connector Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4

AXIS Q6045-C Mk II PTZ Dome Network Camera
Table o Contents
Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 62
Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Media Converter Switch Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
5

AXIS Q6045-C Mk II PTZ Dome Network Camera
Hardware Overview
Hardware Overview
Camera
1Network connector (High PoE)
2Part number (P/N) & erial number ( /N)
3Cooling system
4Fan
5D card slot
6Power button
7tatus LED indicator
8Control button
Important
Dust and particle buildup could affect the performance of the cooling system. To maintain the performance level, the outer
heat sink in the camera’s cooling system may need occasional or regular cleaning. See the product’s Installation Guide for
information on how to access and clean the outer heat sink.
Co ectors a d Butto s
For technical specications, see page 65.
6

AXIS Q6045-C Mk II PTZ Dome Network Camera
Hardware Overview
Multi-co ector
Terminal connector for connecting the supplied media converter switch, which provides the following signals:
• DC Power
• etwork (Ethernet 10/100Base-T)
• Input/Output (I/O)
The supplied multi-connector cable is required in order to maintain the product’s EMA/IP rating. For more information, see
Multi-Connector Cable on page 59.
SD Card Slot
An SD card (not included) can be used for local recording with removable storage. For more information, see Technical pecications.
NONO
NOTICETICE TICE
To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System
Options > Storage > SD Card and click Unmount.
ote
For SD card recommendations see www.axis.com
Co trol Butto
For location of the control button, see Hardware Overview on page 6 .
The control button is used for:
• Resetting the product to factory default settings. See page 58.
• Connecting to an AXIS Video Hosting System service. See page 51. To connect, press and hold the button for about 3
seconds until the Status LED ashes green.
• Connecting to AXIS Internet Dynamic D S Service. See page 51. To connect, press and hold the button for about 3 seconds.
Power Butto
Press and hold the power button to temporarily power the product when the dome cover is removed. The power button is also used
with the control button to reset the camera to factory default settings. See page 58.
LED I dicators
LED Color Indication
Unlit Connection and normal operation
Amber Steady during startup. Flashes during rmware upgrade.
Amber/red Flashes amber/red if network connection is unavailable or lost.
Red Flashes red for rmware upgrade failure.
Status
Green Shows steady green for 10 seconds for normal operation after startup
completed.
7

AXIS Q6045-C Mk II PTZ Dome Network Camera
Hardware Overview
Media Co verter Switch
1Power connector (DC input)
2Power connector (DC output)
3Network connector (internal)
4Network slot FP (external) (2x)
5Network connector RJ45 (external) (2x)
6Camera LED indicator
7Network LED indicator (4x)
8Power LED indicator
9Ground clip
10 I/O connector (internal)
11 I/O connector (external)
12 Multi-connector cable
13 Ground screw
Media Co verter Switch Co ectors
For technical specications, see page 65.
NONO
NOTICETICE TICE
The product shall be connected using a shielded network cable (STP) or an optical ber cable. All cables connecting the
product to the network shall be intended for their specic use. Make sure that the network devices are installed in
accordance with the manufacturer’s instructions. For information about regulatory requirements, see Electromagnetic
Compatibility (EMC) on page 2 .
Important
The media converter switch does not support hotswapping. Disconnect power from the switch before swapping cameras. An
attempt to hotswap could cause the switch to freeze, in which case it must be restarted.
Power connector (DC input) - 2-pin terminal block for power input.
Power connector (DC output) - Two 2-pin terminal block for power output (pin 4 is not used).
Network connector RJ45 (external) - Two RJ45 connectors (10/100Base-T) for network connectivity.
8

AXIS Q6045-C Mk II PTZ Dome Network Camera
Hardware Overview
Network slot SFP (external) - Two SFP slots (100Base-FX/1000Base-X) for network connectivity.
Each RJ45 and SFP port has its own dip switch. The dip switches control how the port forwards data. See Network Connector
Dip witches.
Dip switch position Description of use
Default (middle) B When connecting to the network, directly or through a router or network
switch.
Left A When connecting to a camera or a device that is not intended for viewing
data.
Right CWhen connecting to another media converter switch.
Network connector (internal) - Two 2-pin Ethernet terminal blocks.
I/O connector (external) - 6-pin congurable I/O terminal block, which is connected to the camera through the multi-connector
cable. Use with external devices in combination with, for example, tampering alarms, motion detection, event triggering, time lapse
recording and alarm notications. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the
interface to:
•Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated
by the VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule.
The output will show as active (shown under System Options > Port & Devices > Port Status) if the alarm
device is activated.
•Digital input – An alarm input for connecting devices that can toggle between an open and closed circuit, for
example: PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and
the input becomes active (shown under System Options > Port & Devices > Port Status).
I/O connector (internal) - 2–pin I/O terminal block.
Network Co ector Dip Switches
Important
Always use the default dip switch setting (position B) if the relationship between devices in the system is not dened.
The camera attaches a particular VLA tag to all its forwarded multicast packages. The media converter switch manages how these
multicast packages are forwarded between cameras, media converter switches and other network devices. This especially useful when
connecting the camera and media converter switch to the network in a daisy chain.
By changing the position of the dip switches, each network connector port in the media converter switch can be congured
to manage multicasts in three different ways.
9

AXIS Q6045-C Mk II PTZ Dome Network Camera
Hardware Overview
Dip switch position Description
Default (middle) B Remove VLA tags from forwarded multicast packages. Use this setting when connecting to the
network, directly or through a router or network switch.
Left A Block multicast packages that have a VLA tag. Use this setting when connecting to a device that is
not intended for multicast viewing.
Right CForward multicast packages with a VLA tag. Use this setting when connecting to another media
converter switch.
VLA tags are used to create independent logical networks, virtual local area networks (VLA s), within a physical network. Multiple
media converter switches that are connected to each other in a daisy chain are members of the same VLA . The media converter
switches tag the multicast packages moving between them so that the next media converter switch in line knows the destination of
the packages. In other words, the VLA tag serves as a VLA identier. VLA tagging should only be used when using multiple
cameras and media converter switches because forwarding multicast packages with a VLA tag only serves a purpose when the port
is connected to another media converter switch, which might be connected to potential viewers.
ote
When connecting an outgoing media converter switch network connector to another type of network device, set the dip
switch to position A to protect the device from multicast trafc.
Media Co verter Switch LED I dicators
LED Color Indication
Unlit DC power unconnected or current protection engaged (power overload) Power
Green DC power connected.
Amber 10 Mbit connection. Flashes during activity.
etwork (4x)
Green 100/1000 Mbit connection. Flashes during activity.
Camera Green 100 Mbit connection. Flashes during activity.
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