Axis Q6045-S Mk II User manual

AXISQ6045-SMkIIPTZDomeNetworkCamera
UserManual

AboutthisDocumet
Thismanualisintendedforadministratorsandusersof
AXISQ6045-SMkIIPTZDomeNetorkCamera,andisapplicableto
rmare6.50andlater.Itincludesinstructionsforusingandmanaging
theproductonyournetork.Previousexperienceofnetorking
illbeofusehenusingthisproduct.SomeknoledgeofUNIXor
Linux-basedsystemsmayalsobeusefulhendevelopingshellscripts
andapplications.Laterversionsofthisdocumentillbepostedat
www.axis.comSeealsotheproduct’sonlinehelp,availablethrough
theeb-basedinterface.
Legalcosideratios
Videosurveillancecanberegulatedbylasthatvaryfromcountryto
country.Checkthelasinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesthefolloinglicences:
•one(1)H.264decoderlicense
Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualsithoutpriornotice.AxisCommunicationsAB
makesnoarrantyofanykindithregardtothematerialcontained
ithinthisdocument,including,butnotlimitedto,theimplied
arrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectioniththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
Itellectualpropertyrights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftare.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
Equipmetmodicatios
Thisequipmentmustbeinstalledandusedinstrictaccordanceiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationsillinvalidateallapplicableregulatorycertications
andapprovals.
Trademarkackowledgmets
AXISCOMMUNICATIONS,AXISandVAPIXareregisteredtrademarksor
trademarkapplicationsofAxisABinvariousjurisdictions.Allother
companynamesandproductsaretrademarksorregisteredtrademarks
oftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windos,Windos
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Regulatoryiformatio
Europe
ThisproductcompliesiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2014/30/EU.See
Electromagneticcompatibility(EMC)onpage2.
•LoVoltage(LVD)Directive2014/35/EU.Seeafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandrecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactinformationonpage3.
Electromageticcompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenahen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetorkcable(STP)
andfoundtocomplyiththelimitsforaClassAdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencehenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordanceiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inhichcasetheuserillberequiredtocorrecttheinterferenceathis
onexpense.Theproductshallbeconnectedusingashieldednetork
cable(STP)thatisproperlygrounded.
Canada
ThisdigitalapparatuscompliesithCANICES-3(ClassA).Theproduct
shallbeconnectedusingashieldednetorkcable(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
NMBICES-3(classeA).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55022.Theproductshallbe
connectedusingashieldednetorkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetorkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용

하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.
Safety
ThisproductcompliesithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthroughashielded
netorkcable(STP)orotherappropriatemethod.
Thepoersupplyusediththisproductshallfullltherequirements
forSafetyExtraLoVoltage(SELV)accordingtoclause2.2ofIEC/UL
60950-1andLimitedPoerSource(LPS)accordingtoclause2.5of
IEC/UL60950-1orCEC/NECClass2sourceofsupplyasdenedin
theCanadianElectricalCode,CSAC22.1andNationalElectricalCode,
ANSI/NFPA70.
Battery
TheAxisproductusesa3.0VCR2032lithiumbatteryasthepoer
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatteryilllastforaminimumofveyears.
LobatterypoeraffectstheoperationoftheRTC,causingittoreset
ateverypoer-up.Whenthebatteryneedsreplacing,alogmessage
illappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/supportfor
assistance.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene
glycoldimethylether(EGDME),CASno.1 10-71-4.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlyithanidenticalbatteryorabatteryhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
Disposaladrecyclig
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallasandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforastedisposal.Inaccordanceithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthisaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherithhouseholdorcommercialaste.Directive2012/19/EU
onasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthotodispose
ofthisproductcorrectly.
ThisproductcompliesiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
ThisproductcompliesiththerequirementsofSJ/T11364-2014,
Markingfortherestrictionofhazardoussubstancesinelectricaland
electronicproducts.
有毒有害物质或元素
部
件
名
称
铅
(Pb)汞
(Hg)镉
(Cd)六价
铬
(Cr(VI)
)
多溴
联苯
(PBB)
多溴
二苯
醚
(PBDE)
电
气
实
装
部
分
X00000
0:表示该有毒有害物质在该部件所有均质材料中的含量均在
GB/T26572标准规定的限量要求以下。
X:表示该有毒有害物质至少在该部件的某一均质材料中的含
量超出GB/T26572标准规定的限量要求。
Cotactiformatio
AxisCommunicationsAB
Emdalavägen14
22369Lund
Seden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeanseredimmediately,your
resellerillforardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•donloaduserdocumentationandsoftareupdates
•ndanserstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatithAxissupportstaff
•visitAxisSupportatwww.axis.com/support
Warratyiformatio
ForinformationaboutAxis’productarrantyandtheretorelated
information,gotowww.axis.com/warranty/
Learmore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
ebinars,tutorialsandguides.

AXISQ6045-SMkIIPTZDomeNetworkCamera
TableoContents
Safetyinformation6
Hazardlevels...................................................6
Othermessagelevels.............................................6
Hardwareoverview7
Hotopressurizethecamera(recommended)........................9
Howtoaccesstheproduct10
Hotoaccesstheproductfromabroser...........................10
HotoaccesstheproductfromtheInternet.........................10
Hotosettherootpassord.....................................11
Aboutthelivevieindo.......................................11
Aboutmediastreams14
AboutH.264format.............................................14
AboutMJPEGformat............................................14
AboutAXISMediaControl(AMC)...................................14
Alternativemethodsofaccessingthevideostream....................15
Howtosetuptheproduct17
Hotoperformabasicsetup.....................................17
Aboutvideosettings18
Hotosetupvideostreams......................................18
Aboutstreamproles............................................20
AboutONVIFmediaproles.......................................20
Aboutcamerasettings...........................................20
Aboutoverlays..................................................22
Aboutprivacymasks.............................................24
Howtoconguretheliveviewwindow25
Hotosetdefaultvieerforbrosers..............................25
Aboutvieersettings............................................25
Aboutuser-denedlinks..........................................26
OutputButtons.................................................26
AboutPTZ(PanTiltZoom)27
Aboutpresetpositions...........................................27
Autotracking...................................................28
Gatekeeper....................................................29
Aboutguardtours...............................................29
OSDIZones....................................................30
Advanced......................................................31
Aboutthecontrolqueue..........................................32
Aboutdetectors33
Aboutshockdetection...........................................33
Aboutmotiondetection..........................................33
BasicVideoAnalytics............................................34
Aboutapplications38
Aboutapplicationlicenses........................................38
Hotouploadandstartanapplication.............................38
ApplicationConsiderations........................................38
Aboutevents39
ConvertEventTypestoActionRules................................39
Hotosetupactionrules........................................39
Hotoaddrecipients............................................41
Hotocreateschedules..........................................43
Hotosetuprecurrences........................................43
Aboutrecordings44
Hotondrecordings...........................................44
Hotoplayrecordings...........................................44
Hotoexportavideoclip........................................45
Aboutcontinuousrecording.......................................45
Aboutlanguages46
Aboutsystemoptions47
Security.......................................................47
Date&Time....................................................49
Netork.......................................................50
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AXISQ6045-SMkIIPTZDomeNetworkCamera
TableoContents
Storage.......................................................55
Ports&Devices.................................................57
Maintenance...................................................57
Support.......................................................58
Advanced......................................................59
Hotoresettofactorydefaultsettings.............................59
Troubleshooting60
Hotocheckthecurrentrmare.................................60
Hotoupgradethermare.....................................60
Symptoms,possiblecausesandremedialactions......................61
Technicalspecications64
LEDIndicators..................................................64
SDcardslot....................................................64
Buttons.......................................................64
Connectors....................................................65
Performanceconsiderations.......................................69
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AXISQ6045-SMkIIPTZDomeNetworkCamera
Saetyinormation
Saetyinormation
Hazardlevels
DANGER
Indicatesahazardoussituationhich,ifnotavoided,illresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationhich,ifnotavoided,couldresultindamagetoproperty.
Othermessagelevels
Important
Indicatessignicantinformationhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationhichhelpsingettingthemostoutoftheproduct.
6

AXISQ6045-SMkIIPTZDomeNetworkCamera
Hardwareoverview
Hardwareoverview
Forspecicationsofthehardarecomponents,seeTechnicalspecicationsonpage64.
NO NO
NOTICE TICE TICE
Makesurethedomeisattachedinoperationmode,otherisefocusmaybeaffected.
1Pressurereliefvalve
2Multiconnector
3Hookforsafetywire
4Inletvalve
5Mountinghole(3x)
6Partnumber(P/N)&erialnumber(/N)
7Dome
8Dcardslot(DHC)
9tatusLEDindicator
10Controlbutton
7

AXISQ6045-SMkIIPTZDomeNetworkCamera
Hardwareoverview
1Domeattachmentring
2O-ring
3DomebracketscrewT20(4x)
4Dome
5O-ring
6Domering
7DomeringscrewT25(4x)
1Powerconnector(DCinput)
2Powerconnector(DCoutput)
3Networkconnector(internal)
4NetworkconnectorFP(external)(2x)
5NetworkconnectorRJ45(external)(2x)
6CameranetworkLEDindicator
7NetworkLEDindicator(4x)
8

AXISQ6045-SMkIIPTZDomeNetworkCamera
Hardwareoverview
8PowerLEDindicator
9Groundclip
10I/Oconnector(internal)
11I/Oconnector(external)
12Multicable
13Groundscrew
Howtopressurizethecamera(recommeded)
ThecamerahousingcanbelledithNitrogengastopreventcondensation.
Thellingprocessisrepeatedthreetimes,releasingthepressurebeteenllings,tomakesurethatallairandhumidityispurged
fromthehousing.
Note
Thecamerahousinghasanpressurereliefvalvethatlimitsthellingpressureto0.5bar(7psi).Duringnormalusethe
pressureinsidethecamerahousingmaydropbelothatpressure.Forfullprotectionmakesurethatthepressureisabove
0.2bar(3psi).
1.Settheregulatorgaugeonthegascylinderto0.5bar(7psi).
2.Removethecapsfromtheinletvalveandthepressurereliefvalve.
3.Placethechuckontheinletvalveandpressdontollthecameraithnitrogen.
4.Whenthepressureinsidethecamerahousingreaches0.5bar(7psi)thepressurereliefvalveillopen.Placeyourhand
overthepressurereliefvalvetoverifythatthegasisoingout.
5.Liftthepressurereliefvalvetolettheoverpressureoutofthecameraunit.
6.Repeatthellingprocessatotalof3times,leavingthethecamerapressurizedthelasttime.
7.Putthecapsbackontheinletvalveandthepressurereliefvalve.
9

AXISQ6045-SMkIIPTZDomeNetworkCamera
Howtoaccesstheproduct
Howtoaccesstheproduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliediththeproduct.
Theproductcanbeusedithmostoperatingsystemsandbrosers.Werecommendthefolloingbrosers:
•InternetExplorer®ithWindos®
•Safari®ithOSX®
•ChromeTMorFirefox®ithotheroperatingsystems.
ToviestreamingvideoinInternetExplorer,alloinstallationofAXISMediaControl(AMC)henprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforvieingvideostreams.ThelicenseisautomaticallyinstalledithAMC.
Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforvieingH.264streams.
Howtoaccesstheproductfromabrowser
1.Startaebbroser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebroser’saddresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-donlist.
IfyoudonotknotheIPaddress,useAXISIPUtilitytolocatetheproductonthenetork.Forinformationabout
hotodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Supportebatwww.axis.com/support
Note
ToshoBonjourasabroserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassord.Ifthisisthersttimetheproductisaccessed,therootpassordmustrstbe
congured.
4.Theproduct’sliveviepageopensinyourbroser.
Note
Thecontrolsandlayoutoftheliveviepagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
youronliveviepage.
HowtoaccesstheproductfromtheIteret
Onceconnected,theAxisproductisaccessibleonyourlocalnetork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetorkroutertoalloincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,hich
illattempttoautomaticallyconguretheroutertoalloaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage52.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportebatwww.axis.com/support
10