Axis Q19-E User manual

AXISQ19-EThermalCameraSeries
AXISQ1951-EThermalCamera
AXISQ1952-EThermalCamera
UserManual

AXISQ19-EThermalCameraSeries
Solutionoverview
Solutionoverview
1ThermalcamerawithAXISPerimeterDefender
2Hornspeaker
3Flashingbeacon
PTZnetworkcamera
5Doorcontroller
6Surveillancecenter
Perimeterprotection
Forareasinneedofintrusiondetection,youcansetupperimeterprotectionusingthermalcameraswithanalytics.Themain
objectiveforperimeterprotectionistodetectathreatoranactualintrusionattheearliestpossiblestage.
Tosetupperimeterprotection,youneedtoinstallananalyticsapplicationforperimetersurveillanceandprotectiononyourthermal
camera.AxisprovidestheAXISerimeterDefenderapplicationforthispurpose.YoucanreadmoreaboutAXISerimeterDefender
ataxis.com/products/axis-perimeter-defender
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AXISQ19-EThermalCameraSeries
Solutionoverview
•Toletpossibleintrudersknowthatyourperimeterisprotected,useaashingbeacon(3).SeeDeterintruderswitha
ashingbeacononpage10.
•Towarnanddeter,connectahornspeaker(2)thatplaysapre-recordedwarningmessage.SeeDeterintruderswith
audioonpage1 1.
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AXISQ19-EThermalCameraSeries
Getstarted
Getstarted
Findthedeviceonthenetork
TondAxisdevicesonthenetworkandassignthemIaddressesinWindows®,useAXISIUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.
Brosersupport
Youcanusethedevicewiththefollowingbrowsers:
ChromeTMFirefox®EdgeTMSafari®
Windows®recommendedrecommended
macOS®recommendedrecommended
Linux®recommendedrecommended
Otheroperatingsystems*
*SupportediniOSandiPadOS
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.
Accessthedevice
1.OpenabrowserandentertheIaddressorhostnameoftheAxisdevice.
IfyoudonotknowtheIaddress,useAXISIUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta
newpasswordfortherootaccountonpage.
3.Theliveviewpageopensinyourbrowser.
Verifythatnoonehastamperediththermare
TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:
1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage23.
Afterthereset,securebootguaranteesthestateofthedevice.
2.Congureandinstallthedevice.
Setanepassordfortherootaccount
Important
Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.See
Resettofactorydefaultsettingsonpage23
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AXISQ19-EThermalCameraSeries
Getstarted
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67055#t10098905
Supporttip:Passwordsecurityconrmationcheck
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage5.
2.Retypethepasswordtoconrmthespelling.
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
Securepassords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
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AXISQ19-EThermalCameraSeries
Getstarted
Webpageovervie
1Liveviewcontrolbar
2Liveview
3Productname
Userinformation,colorthemes,andhelp
5Videocontrolbar
6Settingstoggle
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AXISQ19-EThermalCameraSeries
Getstarted
7Settingstabs
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AXISQ19-EThermalCameraSeries
Configureourdevice
Configureourdevice
Adjusttheimage
Thissectionincludesinstructionsabouthowtocongureyourdevice.Ifyouwanttolearnmoreabouthowcertainfeatures
function,gotoLearnmoreonpage17.
Hidepartsoftheimageithprivacymasks
Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67055#t10106902
Howtocreateaprivacymask
1.GotoSettings>Privacymask.
2.ClickNew.
3.Adjustthesize,color,andnameoftheprivacymaskaccordingtoyourneeds.
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67055#t10106902
Howtochangetheappearanceofthemask
Shoanimageoverlay
Youcanaddanimageasanoverlayinthevideostream.
Monitorlongandnarroareas
Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.
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AXISQ19-EThermalCameraSeries
Configureourdevice
1.Dependingonyourdevice,turnthecameraorthe3-axislensinthecamera90°or270°.
2.Ifthedevicedoesn’thaveautomaticrotationoftheview,logintothewebpageandgotoSettings>System>Orientation.
3.Click.
4.Rotatetheview90°or270°.
Findoutmoreataxis.com/axis-corridor-format.
StabilizeashakyimageithElectronicImageStabilization(EIS)
ElectronicImageStabilization(EIS)canbeusedinenvironmentswheretheproductismountedinanexposedlocationandsubjectto
vibrations,forexample,windorpassingtrafc.TurnonEIStogetasmootherandsteadierimagewithoutblur.
EISalsoreducesthelesizeofthecompressedimageandlowersthebitrateofthevideostream.
Note
WhenEISisturnedontheimageiscroppedslightly,loweringthemaximumresolution.
1.GotoSettings>Image>Imagecorrection.
2.TurnonEIS.
Vieandrecordvideo
Thissectionincludesinstructionsabouthowtocongureyourdevice.Tolearnmoreabouthowstreamingandstorageworks,goto
Streamingandstorageonpage17.
Reducebandidthandstorage
Important
Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionalityandselectthedesiredlevel.
Note
ThezipstreamsettingsareusedforbothH.264andH.265.
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AXISQ19-EThermalCameraSeries
Configureourdevice
-TurnondynamicGOandsetahighGOlengthvalue.
-Increasethecompression.
-TurnondynamicFS.
Note
WebbrowsersdonotsupportH.265decoding.UseavideomanagementsystemorapplicationsupportingH.265decoding.
Setupnetorkstorage
Tostorerecordingsonthenetwork,youneedtosetupyournetworkstorage.
1.GotoSettings>System>Storage.
2.ClickSetupunderNetworkstorage.
3.EntertheIaddressofthehostserver.
4.Enterthenameofthesharedlocationonthehostserver.
5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.
6.ClickConnect.
Recordandatchvideo
Torecordvideoyoumustrstsetupnetworkstorage,seeSetupnetworkstorageonpage10,orhaveanSDcardinstalled.
Recorvieo
1.Gototheliveview.
2.Tostartarecording,clickRecor.Clickagaintostoptherecording.
Watchvieo
1.ClickStorage>Gotorecorings.
2.Selectyourrecordinginthelistanditwillplayautomatically.
Setuprulesandalerts
Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhilethedeviceisrecording.
Deterintrudersithaashingbeacon
Useaashingbeaconlighttoletpossibleintrudersknowthatyourperimeterisprotected.
Thisexampleexplainshowtoconnectabeaconlightandsetituptoashwheneverthethermalcameradetectsanintrusion.In
thisexample,thebeaconlightcanonlybeactivatedtoashoutsideofcehours,between18.00and08.00Monday–Friday,andit
ashesfor30secondseachtimeitisactivated.
Requireharware
•Connectingwires(oneblueandonered,minarea:0.25mm2,maxarea:0.5mm2)
•Flashingbeacon(12VDC,max25mA)
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AXISQ19-EThermalCameraSeries
Configureourdevice
Note
Themaximumlengthoftheconnectingwiresdependsonthewireareaandthepowerconsumptionoftheashingbeacon.
Connecttheevicesphysically
1.Connecttheredwiretopin2(DCoutput,12VDC)ofthecamera’sI/Oconnector.
2.Connecttheotherendoftheredwiretotheconnectormarkedwith+ontheashingbeacon.
3.Connectthebluewiretopin4(digitaloutput)ofthecamera’sI/Oconnector.
4.Connecttheotherendofthebluewiretotheconnectormarkedwith-ontheashingbeacon.
CongureI/Oports
Youneedtoconnecttheashingbeacontothecamerainthecamera’swebpage.
1.GotoSystem>I/Oports.
2.UnderPort2,enteranamefortheoutputmodule,forexample“Flashingbeacon”.
3.Tomakethebeaconstartashingwhenaneventoccurs,selectOpencircuit(NO)asnormalstate.
.
Createarule
Forthecameratosendanoticationtothebeacontostartashingwhensomethingisdetected,youneedtocreatearuleinthe
camera.
1.GotoSystem>Eventsandaddarule.
2.Enteraname,forexample“Flashingbeacon”.
3.Inthelistofconditions,underApplication,selecttheperimeterdefenderapplication.
4.SelectUsethisconitionasatrigger.
5.Click+toaddanothercondition.
6.Inthelistofconditions,underScheuleanrecurring,selectScheuleevent.
7.Inthelistofschedules,selectAfterhours.
8.Inthelistofactions,underI/O,selectOutputport.
9.Intheportlist,selectFlashingbeacon.
10.Setthedurationto30seconds.
11.ClickSave.
Deterintrudersithaudio
Useanetworkhornspeakertowarnanddeterpossibleintruders.
ThisexampleexplainshowtoconnectanAxisnetworkhornspeakerandsetituptoplayanaudioclipwheneverthethermal
cameradetectsanintrusion.Inthisexample,thehornspeakercanonlybeactivatedoutsideofcehours,between18.00and
08.00Monday-Friday.
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AXISQ19-EThermalCameraSeries
Configureourdevice
Connecttheevices
1.GotoSystem>Accessories.
2.UnderNetworkspeakerpairing,entertheIaddress,username,andpasswordforthespeaker.Youneedtousean
administratororoperatoraccount.
3.ClickConnect.
Uploaauiocliptothecamera
1.GotoAuio>Auioclipsandclick
.
2.Click+.
3.Locateandaddtheaudioclip.
4.ClickClose.
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AXISQ19-EThermalCameraSeries
Configureourdevice
Createarule
Forthecameratomakethespeakerplaytheaudioclipwhensomethingisdetected,youneedtocreatearuleinthecamera.
1.GotoSystem>Eventsandaddarule.
2.Enteraname,forexample"Deterwithaudio”.
3.Inthelistofconditions,underApplication,selecttheperimeterdefenderapplication.
4.SelectUsethisconitionasatrigger.
5.Click+toaddanothercondition.
6.Inthelistofconditions,underScheuleanrecurring,selectScheuleevent.
7.Inthelistofschedules,selectAfterhours.
8.Inthelistofactions,underAuioclips,selectPlayauioclip.
9.UnderClip,selectyouruploadedaudioclip.
10.UnderAuiooutput,select1forthepairednetworkspeaker.
11.ClickSave.
Detecttamperingithinputsignal
Thisexampleexplainshowtotriggeranalarmwhentheinputsignalhasbeencutorshort-circuited.Formoreinformationaboutthe
I/Oconnector,seepage28.
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67055#t101 1032
Howtosendanemailnoticationwhensomeonetamperswiththeinputsignal
1.GotoSettings>System>I/OPortsandturnonSuperviseI/O.
Createarule:
1.GotoSettings>System>Eventsandaddarule.
2.Typeanamefortherule.
3.Inthelistofconditions,selectDigitalinputandthenselectaport.
4.Inthelistofactions,selectSennoticationtoemailandthenselectarecipientfromthelist.GotoRecipients
tocreateanewrecipient.
Tocreateanewrecipient,click.Tocopyanexistingrecipient,click.
5.Typeasubjectandamessagefortheemail.
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AXISQ19-EThermalCameraSeries
Configureourdevice
6.ClickSave.
Sendanemailautomaticallyifsomeonespraypaintsthelens
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67055#t10106687
Howtosendanemailnoticationifsomeonespraypaintthelens
1.GotoSettings>System>Detectors.
2.TurnonTriggeronarkimages.Thiswilltriggeranalarmifthelensissprayed,covered,orrenderedseverelyoutoffocus.
3.SetadurationforTriggerafter.Thevalueindicatesthetimethatmustpassbeforeanemailissent.
Createarule:
1.GotoSettings>System>Events>Rulesandaddarule.
2.Typeanamefortherule.
3.Inthelistofconditions,selectTampering.
4.Inthelistofactions,selectSennoticationtoemail.
5.SelectarecipientfromthelistorgotoRecipientstocreateanewrecipient.
Tocreateanewrecipient,click.Tocopyanexistingrecipient,click.
6.Typeasubjectandamessagefortheemail.
7.ClickSave.
Audio
Addaudiotoyourrecording
Turnonaudio:
1.GotoSettings>AuioandturnonAllowauio.
2.GotoInput>Typeandselectyouraudiosource.
Editthestreamprolewhichisusedfortherecording:
3.GotoSettings>StreamandclickStreamproles.
4.SelectthestreamproleandclickAuio.
5.SelectthecheckboxandselectInclue.
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AXISQ19-EThermalCameraSeries
Configureourdevice
6.ClickSave.
7.ClickClose.
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AXISQ19-EThermalCameraSeries
Cleaningrecommendations
Cleaningrecommendations
Ifthedevicegetsgreasestainsorbecomesheavilysoiled,youcancleanitwithmild,solvent-freesoapordetergent.
NO NO
NOTICE TICE TICE
Neveruseharshdetergent,forexamplegasoline,benzene,oracetone.
1.Useacanofcompressedairtoremoveanydustorloosedirtfromthedevice.
2.Cleanthedevicewithasoftclothdampenedwithmilddetergentandlukewarmwater.
3.Wipecarefullywithadrycloth.
Note
Avoidcleaningindirectsunlightoratelevatedtemperatures,asthismaycausestainswhenthewaterdropletsdry.
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AXISQ19-EThermalCameraSeries
Learnmore
Learnmore
Colorpalettes
Colorpalettesappliedtothermalimageshelpthehumaneyedistinguishimagedetails.Thecolorsinthepalettearearticially
createdpseudocolorsthatemphasizetemperaturedifferences.
Theproducthasseveralcolorpalettestochoosefrom.Ifanoperatorwatchesthevideostream,youcanchooseanyofthepalettes.If
thevideostreamisonlyusedbyapplications,selectthewhite-hotpalette.
Overlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.Youcanaddeithertextoranimage.
Thevideostreamingindicatorisanothertypeofoverlay.Itshowsyouthattheliveviewvideostreamislive.
Streamingandstorage
Videocompressionformats
Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
MotionJPEG
Note
ToensuresupportfortheOpusaudiocodec,theMotionJEGstreamisalwayssentoverRT.
MotionJEG,orMJEG,isadigitalvideosequencethatismadeupofaseriesofindividualJEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(AL)framespersecond.
TheMotionJEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.
H.264orMPEG-4Part10/AVC
Note
H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Toinstalladditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JEGformatandbyasmuchas50%comparedtotheMEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.
H.265orMPEG-HPart2/HEVC
Note
H.265islicensedtechnology.TheAxisproductincludesoneH.265viewingclientlicense.Toinstalladditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
HodoImage,Stream,andStreamprolesettingsrelatetoeachother?
TheImagetabcontainscamerasettingsthataffectallvideostreamsfromtheproduct.Ifyouchangesomethinginthistab,it
immediatelyaffectsallvideostreamsandrecordings.
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AXISQ19-EThermalCameraSeries
Learnmore
TheStreamtabcontainssettingsforvideostreams.Yougetthesesettingsifyourequestavideostreamfromtheproductanddon’t
specifyforexampleresolution,orframerate.WhenyouchangethesettingsintheStreamtab,itdoesn’taffectongoingstreams,but
itwilltakeeffectwhenyoustartanewstream.
TheStreamprolessettingsoverridethesettingsfromtheStreamtab.Ifyourequestastreamwithaspecicstreamprole,the
streamcontainsthesettingsofthatprole.Ifyourequestastreamwithoutspecifyingastreamprole,orrequestastreamprole
thatdoesn'texistintheproduct,thestreamcontainsthesettingsfromtheStreamtab.
Bitratecontrol
Withbitratecontrol,youcanmanagethebandwidthconsumptionofyourvideostream.
Variablebitrate(VBR)
Withvariablebitrate,thebandwidthconsumptionvariesbasedonthelevelofactivityinthescene.Themoreactivityinthescene,
themorebandwidthyouneed.Youareguaranteedconstantimagequalitybutitrequiresstoragemargins.
Maximumbitrate(MBR)
Withmaximumbitrate,youcansetatargetbitratetohandlebitratelimitationsinyoursystem.Youmayseeadeclineinimage
qualityorframeratewhentheinstantaneousbitrateiskeptbelowthespeciedtargetbitrate.Youcanchoosetoeitherprioritize
imagequalityorframerate.Werecommendthatyoucongurethetargetbitratetoahighervaluethantheexpectedbitrate.This
givesyouamarginforadditionalcomplexitythatneedstobecaptured.
1Targetbitrate
Averagebitrate(ABR)
Withaveragebitrate,thebitrateisautomaticallyadjustedoveralongertimescale.Thisissoyoucanmeetthespeciedtargetand
providethebestvideoqualitybasedonyouravailablestorage.Bitrateishigherinsceneswithalotofactivity,comparedtostatic
scenes.Youaremorelikelytogetbetterimagequalitywhenneededwhenusingtheaveragebitrateoption.Youcandenethetotal
storagerequiredtostorethevideostreamforaspeciedamountoftime(retentiontime)whenimagequalityisadjustedtomeetthe
speciedtargetbitrate.Specifytheaveragebitratesettingsinoneofthefollowingways:
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AXISQ19-EThermalCameraSeries
Learnmore
•Tocalculatetheestimatedstorageneed,setthetargetbitrateandtheretentiontime.
•Tocalculatetheaveragebitrate,basedonavailablestorageandrequiredretentiontime,usethetargetbitratecalculator.
kbit/s
s
1
2
1Targetbitrate
2Actualaveragebitrate
Youcanalsoturnonmaximumbitrateandspecifyatargetbitratewithintheaveragebitrateoption.
kbit/s
s
1
2
1Targetbitrate
2Actualaveragebitrate
Applications
AXISCameraApplicationlatform(ACA)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications.
TondtheusermanualsforAxisapplications,gotoaxis.com.
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
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AXISQ19-EThermalCameraSeries
Learnmore
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67055#t10001688
Howtodownloadandinstallanapplication
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67055#t10001688
Howtoactivateanapplicationlicencecodeonadevice
AXISPerimeterDefender
AXISPerimeterDefenerisanapplicationforperimetersurveillanceandprotection.Itisidealforhigh-securityperimeterprotection
wherethereisaneedtostrengthenthephysicalaccesscontrolsystemwithreliableintrusiondetection.
AXISerimeterDefenderisprimarilydesignedforso-calledsterilezoneprotection,forexamplealongafencemarkingaboundary.
Thetermsterilezonereferstoanareawherepeoplearenotsupposedtobe.
UseAXISerimeterDefenderinanoutdoorenvironmentto:
•Detectmovingpersons.
•Detectmovingvehicles,withoutdiscriminatingbetweenvehicletypes.
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