Aztech DSL7002GRV(S) User manual

Contents
STEP 1: Equipment Check
STEP 2: Setting Up Your BroadBand Connection
STEP 3: BroadBand Connection Settings for Fibre (Optional)
STEP 4: Logging in to Your SingNet BroadBand
STEP 5: Connecting Wirelessly to SingNet BroadBand (Optional)
STEP 6: Setting Up Your mio Voice
Technical Support Contact Numbers

1
STEP 1: Equipment Check
Dear Customer, this guide has been prepared to help you to install
SingNet BroadBand service and mio Voice services.
The following items are pre-packaged in your Residential Gateway.
Note: Existing Singnet BroadBand, mio Plan or mio Home subscribers should
already have these items connected to their Residential Gateway.

STEP 2: Setting Up Your BroadBand Connection
Using the Telephone Cable
(RJ11), connect the Residential
Gateway’s“DSL” Port to the DSL
Microfilter’s “DSL” port.
Insert the head of the DSL
Microfilter into your Telephone
the wall socket.
Note:
You can connect your telephone into the
DSL Microfilter’s “Phone” port to use
your fixed Phoneline.
Connect Power Adapter to your
Residential Gateway “POWER”
port and the nearest electrical
outlet. Turn “On” the power
at the electrical outlet and the
Residential Gateway
Please wait for approximately 5 minutes.
The “POWER” and the “BROADBAND”
LEDs should now be stable GREEN (not
blinking), except the “ETHERNET” LED,
it should be GREEN and blinking. If not,
please check connections 2.1 to 2.3. Do
NOT proceed to the next section until
you have done so.
LED Check:
2.1
2.2
2.3

3
Using an Ethernet Cable (RJ45),
connect your PC’s “ETHERNET”
port to any of the available
Residential Gateway’s “LOCAL
ETHERNET” ports.
Verify that the “ETHERNET” and
“BROADBAND” LEDs found in
front of the Residential Gateway
are light up in GREEN.
Note:
If the LEDs mentioned in 2.5 are not light
up, please check your connections again
based on 2.1 to 2.4. You may now proceed
to Step 3 once the LEDs are light up.
Optional: If you have subscribed
to mio TV service, please connect
the Set-Top-Box to the Residential
Gateway using the blue ethernet
cable (RJ45) provided.
2.4
2.5
2.6

STEP 3:
Connect the Residential Gateway’s
“BROADBAND” Port to the ONT’s
“LAN 1” Port highlighted in Yellow
using the Ethernet Cable (RJ45).
Note:
Switch off the ONT’s power before you do
the set up.
For mio TV Set-Top-Box, personal
computer or laptop, please connect
it to the “LOCAL ETHERNET” Port
highlighted in yellow.
For mio Voice service, please
connect your phone using a Phone
Cable (RJ11) to the Residential
Gateway’s “VOICE 1&2” Port.
3.1
3.2
3.3
Once Power Adapter is connected,
follow the power up sequence as
below.
Power up the Optical Network Terminal
(ONT). Wait for “POWER” and “PON”
LEDs to turn to stable green light.
Power on the Residential Gateway.
Wait for the “POWER”, “ETHERNET”,
“BROADBAND”, “INTERNET” and “IPTV”
(if applicable) to turn to stable green
light.
Power up you mio TV Set Top Box and
your computer.
Note:
For exStream service, there is no need to
key in user ID and password. All service
credential will be auto push down to your
Residential Gateway.
3.4
BroadBand Connection Settings
for Fibre (Optional)
1.
2.
3.

5
STEP 4: Logging in to Your Singnet BroadBand
Please confirm that you have the following item on hand before attempting
this step.
>> SingNet BroadBand Service Letter - This contains your Username and
Password which will be used for setting up the SingNet BroadBand.
Open your web-browser (e.g. Internet
Explorer). You should now see the
following screen on the left. Click on
“SET UP NOW”.
4.1
Type your User ID and Password as
stated in your Service Letter in the
“Username” and “Password” fields and
click the “Connect” button.
Note:
If you are unable to view the page type the URL
http://192.168.1.254
Note:
The text behind @ maybe different. Please
ensure that you have entered the correct
one as stated in your service letter before
proceeding.
Please wait while SingNet verifies
your account. If you have entered your
“Username” and “Password” correctly,
you will be redirected to the “Setup
Successful” page.
4.2
4.3

The “POWER”, “BROADBAND”,
“ETHERNET” and “INTERNET”
LEDs should now be stable
GREEN (not blinking), except the
“ETHERNET” LED, it should be
GREEN and blinking. If not, please
re-do STEP 4 and ensure that you
enter your USER ID and Password
correctly.
LED Check:
Congratulations! You can now use SingNet BroadBand!

7
Please take note of two numerical codes which are your Network name
and Key with this diagram as a guide.
You may fill in these details on the box below for future references.
Section A: Your Network Name and Key
IMPORTANT!
You will need a wireless adapter (wireless PC card or wireless USB adapter)
or a wireless-enabled Notebook before you can proceed to the next section.
Please refer to your operating system’s instructions:
Section B. if you are using Window’s XP
Section C. if you are using Windows Vista
Section D. if you are using Windows 7
Section E. if you are using Windows 8
Section F. if you are using another wireless manager other than Windows
Network Name (SSID):
Singtel7002(5G)-_____
Singtel7002 - ______
Network Key:
____________________
STEP 5:
Note: The default wireless encryption option is Mixed WPA2/WPA-PSK.
Write the last 4 numbers of your Network
Name here.
Write the 10 digit of your Wireless
Key here.
Connecting Wirelessly to SingNet
BroadBand (Optional)

Section B: If you are using Windows XP
Double click on the wireless icon
on your task bar.
You should see the available
wireless networks, if you are
prompted to use another wireless
manager, please refer to section
E.
Double click the Network Name
of your wireless network (e.g.
SINGTEL-0110) and wait for the
network to be detected.
Note:
Please refer to section A if you are unsure
of your Network Name and try refreshing
your Network List if you do not see it.
Type the 10-Digit Network Key into
the “Network Key” and “Confirm
Network Key” fields. Click on the
“Connect” button to complete the
setup and wait for the network
address to be acquired.
Note:
Please refer to section A if you are unsure
of your Network Key.
4
3
2
1

9
You will see the screen on the left
if the setup is successful.
5

Section C: If you are using Windows Vista
In Windows Vista, Click on the
Start button.
1
Click on Connect To.
2
You will see the screen on the
left.
3
Under Show, select “Wireless”.
4

11
Find the Network Name of your
wireless network (e.g. SINGTEL-0110).
5
Note:
Please refer to section A if you
are unsure of your Network
Name or try refreshing your
Network list if you do not see it.
Click on the Connect button.
6
Please wait while your computer
tries to connect to the Residential
Gateway.
7
You will now be prompted to enter
your Network Key.
8
Note: You will see this when
You are connecting to the Residential
Gateway for the first time
You have unselected the option to
save the Network Key.
1.
2.
Type in your Network Key in the
“Security key or passphrase”
field.
9
Click on the Connect button.
10

Please wait while your computer
authenticate your wireless
network.
11
Your wireless connection is
succesfully configured when you
see the screen on the left.
12
Makesurethat“Savethisnetwork”
is selected.
13
Note:
This option will save your Network Key.
If you do not enable this option, you will
always be prompted to enter the key.
Ensure that you have “Start
this connection automatically”
selected.
14
Note:
This option will connect your computer
to the Residential Gateway automatically.
If you do not enable this option, you will
be required to connect to the wireless
network manually.
You have successfully configured
your wireless connection on
Windows Vista.
15
Click on “Close” to exit the
window.
16

13
Section D: If you are using Windows 7
On the right hand side of the task
bar, click on the wireless network
icon like the one on the left.
You will see a window of the
available networks, locate and
select your own wireless network
e.g. SINGTEL-0110.
Input your wireless network key
on the “Security Key” field.
1
2
3
Note:
Please refer to Section A if you are
unsure of your Network Key.
You will see this when:
You are connecting to the
Residential Gateway for the first
time
You had unselected the option to
save the Network Key
1.
2.
Note:
Please refer to Section A if you are
unsure of your Network Name or try
refreshing your network list if you
do not see it.

4On the Select Network Location
click on “Home Network”.
Click on the“Close” button to
complete the setup and close the
window.
You will see the wireless icon on
the taskbar, like the one on the left,
once the wireless is successfully
connected.
5
6

15
Section E: If you are using Windows 8
Move your mouse cursor to the
lower right corner of the screen.
The Charms Bar will appear.
Click Settings and then click the
WiFi icon.
From the list, click to select your
own wireless network.
Note:
Tick on the box for “Connect
Automatically”, if you do not want to
enter the network key next time you
wish to connect to the same wireless
network.
Please refer to Section A if you are
unsure of your Wireless Network
Name .
1.
2.
1
2
3

Input your wireless Network Key
on the “Security Key” field.
Note:
Please refer to Section A if you are unsure
of your Network Key (Security Key).
If you are prompted to turn on
sharing, choose “Yes, turn on
sharing and connect to devices”.
Youwillseethewirelessicononthe
Networks bar, like the one on the
left once the wireless connection
is successful.
4
5
6

17
Section F: For Other Wireless Managers
Open your default or preferred Wireless Manager.
1
Configuration of most Wireless Managers requires your Network Name
and Key. Follow the steps below or refer to the user manual of your
wireless adapter for advanced instructions.
Look for your Network Name and double click on it.
2
Note:
Please refer to section A if you are unsure about your Network Name or try
refreshing your Network list if you do not see it.
Enter your Network Key when prompted.
3
Note:
Please refer to section A if you are unsure about your Network Key.

Section F: Welcome to your FREE exPRESS Portal
Stay close to the people and memories that matter most to you.
Visit express.singtel.com and log in with your SingNet email and
password.