Backyard Discovery FAIRHAVEN 2103535 Use and care manual

Made in China | INS-2103535-A-FAIRHAVEN 10X10 NATURAL PERGOLA-ENG 5/1/2020
For the most up to date assembly manual,
to register your set, or to order replacement parts please visit
www.backyarddiscovery.com
SAVE THIS ASSEMBLY MANUAL FOR FUTURE REFERENCE IN THE EVENT THAT
YOU NEED TO ORDER REPLACEMENT PARTS.
Model # 2103535
FAIRHAVEN 10x10 PERGOLA
Owner's Manual & Assembly Instructions
MANUFACTURED BY:
Backyard Discovery
3305 Airport Drive
Pittsburg, KS 66762
800-856-4445
average 2 person assembly time
assembly time may vary based on skill level

• 18+ Years of Experience Servicing Big Box Retailers and Direct Consumers
• Highly Skilled, Specialized, Courteous, Professional Service Technicians
• Over 140,000 Installations Annually
• Satisfaction Guarantee
• Flexible Appointments, including weekends
• Coverage across the nation
• White Glove Service Visit www.gocongure.com for more info!
*Installation services are only available to U.S. customers.
With Go Con! gure, we bring you 18 years of experience right to your doorstep.
We service a wide array of indoor and outdoor recreation products that most consumers
don’t have the time or ability to deliver & install themselves.
We do the heavy lifting, so you don’t have to!
*Installation services are only available
to U.S. customers.
INSTALLATION
SERVICES
AVAILABLE!*
Need a helping hand?
Let our team of professionals handle the installation for you!
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The store where you made your purchase
does not stock parts for this item.
If you have assembly questions or you are missing or
have damaged parts, please call
MISSING A PART?
CALL US BEFORE GOING
BACK TO THE STORE
you can also visit www.backyarddiscovery.com
or e-mail [e-mail]
Please have the following information ready when you make your call:
• Model Number of the product located on the front of the assembly manual
• The item description and number from the parts list from the manual that was included in your box
1-800-856-4445
Please Read This Before Starting Assembly
Owner’s Manual
• Read entire assembly manual, paying special attention to the important tips and safety information.
•Ensure there are no missing pieces by  rst separating and identifying all parts.
• Make sure to check packing material for small parts that may have fallen out during shipment.
•Structures are not intended for public use. Any unintended use such as home child care, daycare center,
faith center, government facility, home owner's associate, park or school will make the warranty of our
product null & void.
• This manual contains helpful information concerning assembly preparation, installation procedure and
required maintenance.
•Always keep safety in mind as your structure is being built.
•Keep these instructions for future reference.
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Please read entire booklet completely before beginning the assembly process
Please retain these instructions and your receipt for future reference. Keep them in a safe place where you can refer to them as needed.
In order to provide you with the most ecient service, it is required that you provide us with the part numbers when ordering parts.
Tracking Number Reference Label
Tracking ID number on the carton and on the bottom of the vertical ID plate are included for tracking purposes associated with warranty claims.
This Limited Warranty by Backyard Discovery applies to products manufactured under the Backyard Discovery brand or its other brands including but not limited to Backyard
Botanical, Adventure Playsets, and Leisure Time Products.
Backyard Discovery warrants that this product is free from defect in materials and workmanship for a period of one (1) year from the original date of purchase. This one (1) year
warranty covers all parts including wood, hardware, and accessories. All wood carries a ! ve (5) year pro-rated warranty against rot and decay. Refer to the schedule below for
charges associated with replacement of parts under this Limited Warranty. In addition, Backyard Discovery will replace any parts within the ! rst 30 days from date of purchase
found to be missing from or damaged in the original packaging.
This warranty applies to the original owner and registrant and is non-transferable. Regular maintenance is required to assure maximum life and performance of this product.
Failure by the owner to maintain the product according to the maintenance requirements may void this warranty. Maintenance guidelines are provided in the Owner’s Manual.
This Limited Warranty does not cover:
• Labor for any inspection
• Labor for replacement of any defective item(s)
• Incidental or consequential damages
• Cosmetic defects which do not a ect performance or integrity of a part or the entire product
• Vandalism, improper use, failure due to loading or use beyond the capacities stated in the applicable Assembly Manual.
• Acts of nature including but not limited to wind, storms, hail,  oods, excessive water exposure
• Improper installation including but not limited to installation on uneven, unlevel, or soft ground
• Minor twisting, warping, checking, or any other natural occurring properties of wood that do not a ect performance or integrity
Product Age Customer Pays
All Parts
0-30 days from date of purchase $0 and free shipping
31 days to 1 year $0 + S&H
Wood Rot and Decay Only
1 year $0 and free shipping
2 year 20% + S&H
3 year 40% + S&H
4 year 60% + S&H
5 year 80% + S&H
Over 5 years 100% + S&H
For Your Records:
Please take time and  ll out the information below. This information will be needed for warranty issues.
Pro Rated Part Replacement Schedule
Where Purchased:
Date of Purchase:
Installation Date:
Installed by:
Tracking Number:
Owner’s Manual Limited Warranty
Backyard Discovery products have been designed for safety and quality. Any modifications made to the original product could damage the structural integrity of the unit leading
to failure and possible injury. Modification voids any and all warranties and Backyard Discovery assumes no liability for any modified products or consequences resulting from
failure of a modified product.
This product is warranted for RESIDENTIAL USE ONLY. Any unintended use such as home child care, daycare center, faith center, government facility, home owner's associate,
park or school will make the warranty of our product null & void.
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WARNING
• DO NOT climb or walk on the roof for any reason
• Requires two or more people to assemble safely
• Check for underground utilities before digging or
driving stakes into the ground.
• Check carefully for overhead lines and ensure there is
at least 6ft (2m) clearance from any overhead electrical
wires.
• Permanent structures may require a building permit.
As the purchaser and or installer of this product you are
advised to consult local planning, zoning and building
inspection departments for guidance on applicable
building codes and/or zoning requirements.
• Wood is NOT # ame retardant and will burn. Grills, ! re pits
and chimineas are a ! re hazard if place too close to your
structure.
• Wear gloves to avoid injury during installation.
• During installation, follow all safety warnings provided
with your tools and use safety glasses.
• Check all nuts and bolts twice monthly during the usage
season and tighten as required.(But not so tight that you
crack the wood) It is particularly important that this
procedure be followed at the beginning of each season.
• Oil all metallic moving parts monthly during the usage
period.
• Check all coverings for bolts and sharp edges twice
monthly during usage season to be certain they are in
place. Replace when necessary. It is especially important
to do this at the beginning of each new season.
• For rusted areas on metallic members such as hinges,
brackets, etc. sand and repaint, using a non lead-based
paint meeting the requirements of Title 16 CRF Part 1303.
• Inspect wood parts monthly. The grain of the wood
sometimes will lift in the dry season causing splinters to
appear. Light sanding may be necessary to maintain a
safe environment. Treating your Product with protection
(sealant) after sanding will help prevent severe checking/
splitting and other weather damage.
• We have applied a waterborne translucent stain to your
unit. This is done for color only. Once or twice a year,
depending on your climate conditions, you must apply
some type of protection (sealant) to the wood of your unit.
Prior to the application of sealant, lightly sand any “rough”
spots on your set. Please note this is a requirement of
your warranty.
OWNERS SHALL BE RESPONSIBLE FOR MAINTAINING THE LEGIBILITY OF THE WARNING LABELS
IT IS IMPORTANT TO CHECK AND TIGHTEN ALL HARDWARE AT THE BEGINNING AND DURING
THE SEASON AS THEY MAY LOOSEN DUE TO WOOD EXPANSION AND CONTRACTION.
Owner’s Manual Safety Warnings and Maintenance Instructions
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