BAFANG E-SYSTEM User manual

MANUAL
BAFANG E-SYSTEM
EN
EN

INHALT
Display DP C11.CAN 3
Display DP C240.CAN 21
Motor H300 (RM G010.250.D) 37
Motor H400B (RM G020.250/350.DC) 41
Motor H600 (RM G370.250.DC) 45

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DISPLAY DP C11.CAN
CONTENT
1.1 Important Notice 4
1.2 Introduction of Display 4
1.3 Product Description 5
1.3.1 Specifications 5
1.3.2 Functions Overview 5
1.4 Display 6
1.5 Key Definition 6
1.6 Normal Operation 7
1.6.1 Switching the System On/Off 7
1.6.2 Selection of Support Levels 7
1.6.3 Selection mode 7
1.6.4 Headlights / backlighting 8
1.6.5 Walk Assistance 8
1.6.6 Service 9
1.6.7 Battery capacity indication 9
1.7 Settings 10
1.7.1 "Display Setting" 10
1.7.2 "Information" 13
1.8 Error Code Definition 16
DP C11.CAN

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1.2 INTRODUCTION OF DISPLAY
• Model: DP C11.CAN BUS
• The housing material is PC and Acrylic, and
the button material is made of silicone.
• The label marking is as follows:
Note: Please keep the QR code label attached to the
display cable. The information from the Label is used
for a later possible software update.
1.1 IMPORTANT NOTICE
• If the error information from the display
cannot be corrected according to the inst-
ructions, please contact your retailer.
• The product is designed to be waterproof. It
is highly recommended to avoid submerging
the display under water.
• Do not clean the display with a steam jet,
high-pressure cleaner or water hose.
• Please use this product with care.
• Do not use thinners or other solvents to
clean the display. Such substances can
damage the surfaces.
• Warranty is not included due to wear and
normal use and aging.

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DISPLAY DP C11.CAN
1.3 PRODUCT DESCRIPTION
1.3.1 Specifications
• Operating temperature: -20℃~45℃
• Storage temperature: -20℃~50℃
• Waterproof: IP65
• Storage room Humidity: 30%-70% RH
1.3.2 Functional Overview
• Speed display (including top speed and aver-
age speed, switching between km and miles)
• Battery capacity indicator
• Lighting control
• Brightness setting for backlight
• Walk assistance
• Indication of performance support
• Motor output power indicator
• Time display for single journeys
• Kilometer stand (including single-trip dis-
tance, total distance and remaining distance)
• Setting the support levels
• Energy consumption indicator CALORIES
(Note: If the display has this function)
• Display for the remaining distance (Depends
on your riding style)
• Information View (battery, controller, HMI
and sensor)
• Error messages view

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1.4 DISPLAY
1
2
3
4
6
5
1Display of battery capacity in real time.
2Support level
3The display shows this symbol , When
the lights are turned on.
4Unit of speed
5Digital speed display
6Trip: Daily kilometers (TRIP) - Total kilometers
(ODO) - Top speed (MAX) - Average speed
(AVG) - Rremaining distance (RANGE) - Ener-
gy Consumption (CALORIES) - Output power
(POWER)- Travel time (TIME).
Service: Please see the service section
1.5 KEY DEFINITION
up
up
down
down
System On/Off

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DISPLAY DP C11.CAN
1.6 NORMAL OPERATION
1.6.1 Switching the System ON/OFF
Press and hold (>2S) on the display to turn on the system. Press and hold (>2S) again to turn
off the system.
If the "automatic shutdown time" is set to 5 minutes (it can be reset with the "Auto Off" function,
See "Auto Off"), the display will automatically be turned off within the desired time when it is not
in operation.If the password function is enabled, you must enter the correct password to use the
system.
1.6.2 Selection of Support Levels
When the display is turned on, press the or button (<0.5S) to switch to the support level, the
lowest level is 0, the highest level is 5. When the system is switched on, the support level starts in
level 1. There is no support at level 0.
For different assist levels please see part "Assist Mode".
1.6.3 Selection mode
Briefly press the button (<0.5s) to see the different trip modes.
Trip: daily kilometers (TRIP) - total kilometers (ODO) - Maximum speed (MAX) - Average speed (AVG)
- Rremaining distance (RANGE) - Energy consumption (CALORIES) - Output power (POWER) - Travel
time (TIME).

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1.6.4 Headlights / backlighting
Hold the button (>2S) to activate the headlight and taillights.
Hold the button (>2S) again to turn off the headlight. The brightness of the backlight can be set
in the display settings "Brightness".
1.6.5 Walk Assistance
The Walk assistance can only be activated with a standing pedelec.
Activation: Press the button until this symbol appears. Next press and hold down the
button whilst the symbol is displayed, now the Walk assistance will activate. The symbol
will blink and the pedelec moves approx. 5 km/h. After releasing the button, the motor stops
automatically and switches back to level 0.
The Walk assistance can only be activated with a standing pedelec.

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DISPLAY DP C11.CAN
1.6.6 Service
The display shows "SERVICE" as soon as a certain number of kilometers or battery charges has been
reached. With a mileage of more than 5000 km (or 100 charge cycles), the “SERVICE" function is
displayed on the display. Every 5000 km the display "SERVICE" is displayed every time. This function
can be set in the display settings.
1.6.7 Battery capacity indicator
The battery capacity is shown in the top left of the display. Each full bar represents a remaining
capacity of the battery in a percentage.
(as shown in the diagram below):
Capacity Range Indicator
80%-100%
60%-80%
40%-60%
20%-40%
5%-20%
<5% blinking

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1.7 SETTINGS
After the display is turned on, press and hold the and buttons (at the same time) to enter
into the setting menu, By pressing the or button (<0.5S), you can highlight and select Display
Setting, Information or Exit. Then press the button (<0.5S) to confirm your selected option.
Or highlight "EXIT" and press the button (<0.5S) to return to the main menu, or highlight "BACK"
and press (<0.5S) the button (<0.5S) to return to the Settings interface.
1.7.1 "Display Setting"
Press the or button (<0.5S) and highlight Display Setting, and then briefly press the button
(<0.5S) to access the following selections.
1.7.1.1 "TRIP Reset" Reset mileage
Press the or button (<0.5S) to highlight “Trip Reset” in the Display setting menu, and then
press button (<0.5S) to select. Then with the or button choose between “YES” or “NO”.
Once you have chosen your desired selection, press the button (<0.5S) to save and exit to the
"Display setting".

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DISPLAY DP C11.CAN
1.7.1.2 "Unit" Selections in km/Miles
Press the or button (<0.5S) to highlight “Unit” in the Display setting menu, and then press
button (<0.5S) to select. Then with the or button choose between “Metric” (kilometer) or
“Imperial” (Miles). Once you have chosen your desired selection, press the button (<0.5S) to save
and exit to the "Display setting".
1.7.1.3 "Brightness" Display brightness
Press the or button (<0.5S) to highlight “Brightness” in the Display setting menu, and then
press button (<0.5S) to select. Then with the or button choose between "100%" / "75%"
/ "50%" /" 30%"/"10%". Once you have chosen your desired selection, press the button (<0.5S)
to save and exit to the "Display setting".
1.7.1.4 "Auto Off" Set Automatic system switch off time
Press the or button (<0.5S) to highlight “Auto Off” in the Display setting menu, and then press
button (<0.5S) to select. Then with the or button choose between “OFF”, "9"/"8"/"7"/"6"/
"5"/ "4"/"3"/"2"/"1", (The numbers are measured in minutes). Once you have chosen your desired
selection, press the button (<0.5S) to save and exit to the "Display setting".

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1.7.1.5 "Assist Mode" Set support level
Press the or button (<0.5S) to highlight “Max Pass” in the Display setting menu, and then
press button (<0.5S) to select. Then with the or button choose between “3/5/9” (the
amount of support levels). Once you have chosen your desired selection, press the button (<0.5S)
to save and exit to the "Display setting".
1.7.1.6 "Service" Switching the notification on and off
Press the or button (<0.5S) to highlight “Service” in the Display setting menu, and then press
button (<0.5S) to select. Then with the or button choose between “NO” or “YES”. Once
you have chosen your desired selection, press the button (<0.5S) to save and exit to the "Display
setting".

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DISPLAY DP C11.CAN
1.7.2 "Information"
Once the display is turned on, press and hold the and buttons (at the same time) to enter
into the setting menu, press the or button (<0.5S) to select “Information”, then press the
button (<0.5S) to confirm and enter into "Information".
1.7.2.1 Wheel Size
Press the or button (<0.5S) to highlight “Wheel Size”, then press the button (<0.5S) to
confirm and view the wheel size. To return, press the button (<0.5S) to exit back to the "Informa-
tion".
This information cannot be changed, this is only for information, about the pedelec.
1.7.2.2 Speed Limit
Press the or button (<0.5S) to highlight “Speed Limit”, then press the button (<0.5S) to
confirm and view the speed limit. To return, press the button (<0.5S) to exit back to the "Infor-
mation".
This information cannot be changed, this is only for information, about the pedelec.

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1.7.2.3 Battery Information
Press the or button (<0.5S) to highlight “Battery Info”, then press the button (<0.5S) to
confirm. Now press the or button (<0.5S) to view the contents.
To return, press the button (<0.5S) to exit back to the "Information".
Code Code definition unit Code Code definition unit
Hardware ver Hardware version b10 Absolute SOC %
Software ver Software version b11 Cycle times
b01 Current temperature ℃b12 Maximum not
charging time Hour
b04 Total voltage mV b13 Recently not char-
ging time Hour
b06 Average current mA d00 Number of battery
cell
b07 Remaining capacity mAh d01 Voltage of cell 1 mV
b08 Full charge capacity mAh d02 Voltage of cell 2 mV
b09 Relative SOC % dn Voltage of cell n mV
NOTE: If no data is detected, "--" is displayed.
1.7.2.4 Controller Information
Press the or button (<0.5S) to highlight “Ctrl Info”, then press the button (<0.5S) to con-
firm. Now press the or button (<0.5S) to view Hardware Version or Software Version.
To return, press the button (<0.5S) to exit back to the "Information".

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DISPLAY DP C11.CAN
1.7.2.5 Display Information
Press the or button (<0.5S) to highlight “Display Info”, then press the button (<0.5S) to
confirm. Now press the or button (<0.5S) to view Hardware Version or Software Version.
To return, press the button (<0.5S) to exit back to the "Information".
1.7.2.6 Torque Information
Press the or button (<0.5S) to highlight “Torque Info”, then press the button (<0.5S) to
confirm. Now press the or button (<0.5S) to view Hardware Version or Software Version.
To return, press the button (<0.5S) to exit back to the "Information".
1.7.2.7 Error Code
Press the or button (<0.5S) to highlight “Error code”, then press the button (<0.5S) to
confirm. Now press the or button (<0.5S) to view a list of error codes from the pedelec. It can
show information for the last ten errors of the pedelec. The error code "00"means that there is no
error.
To return, press the button (<0.5S) to exit back to the "Information".

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1.8 ERROR CODE DEFINITION
The HMI can show the faults of Pedelec. When a fault is detected, one of the following error codes will be indicated too.
Note: Please read carefully the description of the error code. When the error code appears, please first restart the system. If
the problem is not eliminated, please contact your dealer or technical personnel.
Error Declaration Troubleshooting
04 The throttle is not back in its
correct position.
Check the connector from the throttle is correctly
connected. If this does not solve the problem, please
change the throttle.
05 The throttle has fault.
1. Check the connector and cable of the throttle are
not damaged and correctly connected.
2. Disconnect and reconnect the throttle, if still no
function please change the throttle.
07 Overvoltage protection
1. Remove and re-Insert the battery to see if it
resolves the problem.
2. Using the BESST tool update the controller.
3. Change the battery to resolve the problem.
08 Error with the hall sensor signal
inside the motor
1. Check all connectors from the motor are correctly
connected.
2. If the problem still occurs, please change the
motor.
09 Error with the Engine phase’s Please change the motor.
10
The temperature inside the en-
gine has reached its maximum
protection value
1. Turn off the system and allow the Pedelec to cool
down.
2. If the problem still occurs, please change the
motor.
11 The temperature sensor inside
the motor has an error Please change the motor.
12 Error with the current sensor in
the controller Please change the controller or contact your supplier.

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DISPLAY DP C11.CAN
Error Declaration Troubleshooting
13 Error with the temperature
sensor inside of the battery
1. Check all connectors from the battery are correctly
connected to the motor.
2. If the problem still occurs, please change the
Battery.
14
The protection temperature
inside the controller has reached
its maximum protection value
1. Allow the pedelec to cool down and restart the
system.
2. If the problem still occurs, please change the
controller or contact your supplier.
15 Error with the temperature
sensor inside the controller
1. Allow the pedelec to cool down and restart the
system.
2. If the problem still occurs, Please change the con-
troller or contact your supplier.
21 Speed sensor Error
1. Restart the system
2. Check that the magnet attached to the spoke is
aligned with the speed sensor and that the distance
is between 10 mm and 20 mm.
3. Check that the speed sensor connector is connect-
ed correctly.
4. Connect the pedelec to BESST, to see if there is a
signal from the speed sensor.
5. Using the BESST Tool- update the controller to see
if it resolves the problem.
6. Change the speed sensor to see if this eliminates
the problem. If the problem still occurs, please
change the controller or contact your supplier.
25 Torque signal Error
1. Check that all connections are connected correctly.
2. Please connect the pedelec to the BESST system to
see if torque can be read by the BESST tool.
3. Using the BESST Tool update the controller to see
if it resolves the problem, if not please change the
torque sensor or contact your supplier.

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Error Declaration Troubleshooting
26 Speed signal of the torque
sensor has an error
1. Check that all connections are connected correctly.
2. Please connect the pedelec to the BESST system to
see if speed signal can be read by the BESST tool.
3. Change the Display to see if the problem is solved.
4. Using the BESST Tool update the controller to see
if it resolves the problem, if not please change the
torque sensor or contact your supplier.
27 Overcurrent from controller
Using the BESST tool update the controller. If the
problem still occurs, please change the controller or
contact your supplier.
30 Communication problem
1. Check all connections on the pedelec are correctly
connected.
2. Using the BESST Tool run a diagnostics test, to see
if it can pinpoint the problem.
3. Change the display to see if the problem is solved.
4. Change the EB-BUS cable to see if it resolves the
problem.
5. Using the BESST tool, re-update the controller
software. If the problem still occurs please change
the controller or contact your supplier.
33 Brake signal has an error
(If brake sensors are fitted)
1. Check all connectors are correctly connected on
the brakes.
2. Change the brakes to see if the problem is solved.
If problem continues Please change the controller or
contact your supplier.
35 Detection circuit for 15V has
an error
Using the BESST tool update the controller to see if
this resolves the problem. If not, please change the
controller or contact your supplier.
36 Detection circuit on the keypad
has an error
Using the BESST tool update the controller to see if
this resolves the problem. If not, please change the
controller or contact your supplier.

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DISPLAY DP C11.CAN
Error Declaration Troubleshooting
37 WDT circuit is faulty
Using the BESST tool update the controller to see if
this resolves the problem. If not, please change the
controller or contact your supplier.
41 Total voltage from the battery is
too high Please change the battery.
42 Total voltage from the battery is
too low
Please Charge the battery. If the problem still occurs,
please change the battery.
43 Total power from the battery
cells is too high Please change the battery.
44 Voltage of the single cell is too
high Please change the battery.
45 Temperature from the battery is
too high
Please let the pedelec cool down.
If problem still occurs, please change the battery.
46 The temperature of the battery
is too low
Please bring the battery to room temperature. If the
problem still occurs, please change the battery.
47 SOC of the battery is too high Please change the battery.
48 SOC of the battery is too low Please change the battery.
61 Switching detection defect 1. Check the gear shifter is not jammed.
2. Please change the gear shifter.
62 Electronic derailleur cannot
release. Please change the derailleur.
71 Electronic lock is jammed
1. Using the BESST tool update the Display to see if it
resolves the problem.
2. Change the display if the problem still occurs,
please change the electronic lock.
81 Bluetooth module has an error
Using the BESST tool, re-update the software onto
the display to see if it resolves the problem.
If not, Please change the display.

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