Bartscher Contessa Duo 190049 User manual

„Contessa Duo“
190049
Original
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Gebrauchsanleitung
V5/1015

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ENGLISH
Table of contents
1.Safety ........................................................................................................................ 20
1.1 Safety instructions................................................................................................ 20
1.2 Key to symbols..................................................................................................... 22
1.3 Hazard sources.................................................................................................... 22
1.4 Proper use............................................................................................................ 24
2. General information................................................................................................ 25
2.1 Liability and Warrantees....................................................................................... 25
2.2 Copyright protection ............................................................................................. 25
2.3 Declaration of conformity...................................................................................... 25
3. Transport, packaging and storage......................................................................... 26
3.1 Delivery check...................................................................................................... 26
3.2 Packaging............................................................................................................. 26
3.3 Storage................................................................................................................. 26
4. Technical data......................................................................................................... 27
4.1 Technical specification ......................................................................................... 27
4.2 Overview of parts ................................................................................................. 28
5. Installation and operation....................................................................................... 29
5.1 Installation............................................................................................................ 29
5.2 Operation.............................................................................................................. 30
6. Cleaning and descaling.......................................................................................... 32
7. Possible Malfunctions ............................................................................................ 35
8. Waste disposal........................................................................................................ 36
Bartscher GmbH
Franz-Kleine-Str. 28
D-33154 Salzkotten phone: [phone]
Germany fax: [phone]
GB/UK

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Read this instruction manual before using and
keep them available at all times!
This instruction manual contains information about the installation, operation and
maintenance of the device and should be consulted as an important source of
information and reference guide.
Awareness of the safety instructions and instructions for use in this manual will ensure
the safe and correct use of the device.
In addition to the information given here, you should comply with any local Health and
safety Controls and generally applicable safety regulations.
The instruction manual forms part of the product and should be kept near the device
and easily accessible for anyone carrying out the installation, servicing, maintenance or
cleaning.
Please keep these instructions and give them to future owners of the device.
1.Safety
This device is designed in accordance with the presently applicable technological
standards. However, the device can pose a danger if handled improperly and
inappropriately.
All persons using the device must follow the recommendations and instructions
in this instruction manual.
1.1 Safety instructions
• This device may only be operated in technically proper and safe
condition.
• The device can be used by children 8 years and up, as well as by
people with disabilities and those with limited experience/knowledge
as long as they are under supervision or have been instructed on
proper use of the device and its possible dangers.
• Children should not play with the device.
• Cleaning and maintenance cannot be performed by children
younger than 8 years old and must be done under supervision.
• Children under the age of 8 years old must be kept away from the
device and its power cord.

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•
Only a qualified technician and using original spare parts and
accessories should carry out repairs and maintenance of the device.
Do not attempt to repair the device yourself.
• Do not use any accessory or spare parts that have not been
recommended by the manufacturer. These can be dangerous for the
user or lead to damages of the device or personal injury, and further,
the warranty expires.
• To prevent hazards and to ensure optimum efficiency, no modifications
or alterations to the device that are not explicitly approved by the
manufacturer may be undertaken.
• Never allow the power cable to come into contact with heat sources or
sharp edges. The power cable should not hang over the side of the
working surface. Ensure that no one can step on or trip over the cable.
• The power cable must not be folded, bent or tangled, and must always
remain fully unrolled.
• Never place the device or other objects on the power cable.
• Do not lay the cable over carpets or heat insulations. Do not cover
the cable. Keep away the cable from operating range and do not
dunk it into water.
• Inspect the power cable regularly for damage. Never use the device
if the cable is damaged. If the power cable is damaged, have an
authorised service center or qualified electrician replace it.
• The device is not adapted for use with an external timer or remote
control.
• Never leave the device unattended when in use.
• Always transfer or move the appliance only when it has completely
cooled down.
• Only use the device indoors.

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1.2 Key to symbols
In this manual, symbols are used to highlight important safety instructions and any
advice relating to the device. The instructions should be followed very carefully to avoid
any risk of accident, personal injury or material damage.
WARNING!
This symbol highlights hazards which could lead to injury.
WARNING!
This symbol highlights dangerous situations which could lead to injury or death.
HOT SURFACE!
This symbol is a warning that the device surface is hot when in use. Ignoring this
warning may result in burns!
CAUTION!
This symbol highlights dangerous situations which could lead to light
injuries, or damage, malfunction, and/or destruction of the device.
NOTE!
This symbol highlights recommendations and information aimed for effective
and trouble-free device operation.
1.3 Hazard sources
DANGER!
Electric shock hazard!
To avoid the hazard results please follow the safety instructions below.
Do not use the device in case of incorrect operation, damages or dropping on the
floor. When the cable is damaged it should be replaced by the service company or
qualified electrician in order to avoid the hazards.
The supply cable must be disconnected from the socket only by pulling the plug.
Never carry or lift the device by the supply cable.

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In any case do not open the device housing. In case of electrical or mechanical
modifications the electric shock hazard will occur.
Never immerse the plug in water or other liquids.
Do not use any acid agents and make sure no water ingresses the device.
Never operate the device with moist hands or standing on wet floor.
Remove the plug from its socket:
-when the device is not used,
-in case of anomalies during operation,
-before cleaning.
DANGER!
Suffocation hazard!
Prevent access of children to the package materials like plastic bags and
foamed polystyrene elements.
HOT SURFACE!
Burn hazard!
To avoid the hazard results please follow the safety instructions below.
After turning on the uppear heating plates with the ON/OFF switch for upper
heating plate they become very hot. To avoid burns do not touch these surfaces.
Furthermore, after turning off the uppear heating plates, they remain hot for some
time afterwards. Prior to cleaning, shifting or moving the device to another place,
leave the device to cool down.
WARNING!
Risk of scalding with steam and hot water!
To avoid the hazard results please follow the safety instructions below.
During the brewing process a small amount of hot steam is produced. To avoid burns,
be careful when removing the thermos jug from the lower plate.
The water from the water container should be drained only when the device and the
water cooled down sufficiently. Firmly retighten the water drain screw afterwards.

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CAUTION!
In order to avoid any damages of the device follow the instructions below.
Never clean the device or its parts in the dishwasher.
Do not use sharp objects or abrasive cleaning agents when cleaning the
surfaces.
Do not use the device when the water tank is empty.
1.4 Proper use
The operational safety of the device is assured only in case of proper use, according
to the operation manual.
All technical activities like installation and maintenance must be performed by the
qualified service personnel only.
The coffee machine is meant solely to prepare brewed filter coffee beverages using
filter ground coffee and cold water.
Under no circumstances the coffee machine should be used among other things for:
-Boiling up or brewing liquids containing sugar, sweeteners, acids,
leaches or alcohols;
-Warming of warm, inflammable, noxious, easily volatilizing or similar
liquids or substances or materials.
CAUTION!
Any use going beyond the intended purpose and/or any different use of the
device is forbidden and is not considered as conventional.
Any claims against the manufacturer or his authorized representative as a
consequence of experiencing damages resulting from unconventional use
are impossible.
The operator is liable for all damages resulting from inappropriate use.

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2. General information
2.1 Liability and Warrantees
All the information and instructions in this manual take into account standard safety
regulations, current levels of technical engineering as well as the expertise and
experience we have developed over the years.
The instruction manual was translated with all due care and attention. However, we do
not accept liability for any translation errors. The German version of this instruction
manual is definitive.
If the delivery consists of a special model, the actual scope of delivery may differ from
the descriptions and illustrations in this manual. This is also the case for special orders
or when the device has been modified in line with new technology.
CAUTION!
Read this manual carefully and thoroughly before any operation
of the device, and especially before turning it on!
Manufacturer is not liable for any damages or faults caused by:
-violation of advice concerning operation and cleaning;
-use other than designed;
-alterations made by user;
-use of inadequate spare parts.
We reserve the right to make technical changes for purposes of developing and improving
the useful properties.
2.2 Copyright protection
The instruction manual including any texts, drawings, images or other illustrations is
copyright. No part of this publication may be reproduced, transmitted or used in any
form or by any means without permission in writing from the manufacturer. Any person
who commits any unauthorized act in relation to this publication shall be liable to claims
for damages. All rights reserved.
NOTE!
The contents, texts, drawings, pictures and any other illustrations are
copyright and subject to other protection rights. Any person unlawfully
using this publication is liable to criminal prosecution.
2.3 Declaration of conformity
The device complies with the current standards and directives of the EU.
We certify this in the EC declaration of conformity. If required we will be
glad to send you the according declaration of conformity.

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3. Transport, packaging and storage
3.1 Delivery check
Please check the delivery upon completeness and transport damage immediately
after receipt. In case of visible damage do not accept or accept the delivery with
reservation only.
Note the extent of damage on the carrier’s bill of delivery. Trigger off the complaint.
Hidden damages should be reclaimed immediately after notice, as claims for damages
can only be asserted within the effective period for complaints.
3.2 Packaging
Please do not throw away the covering carton of your device as it might be useful for
storage purposes, when moving or, in case of damages, when the device must be sent
back to a repair center. The outer and inner packing material should be removed
completely from the device before installation.
NOTE!
If you liked to dispose the packing, consider the regulations applicable in
your country. Supply re-usable packing materials to the recycling.
Please inspect the device upon completeness. In case any part is missing please
contact our customer service center immediately.
3.3 Storage
Keep the package closed until installation and under consideration of the outside
indicated positioning- and storage markings.
Packages should be stored under consideration of the following:
-Do not store outdoors.
-Keep it dry and dust-free.
-Do not expose it to aggressive media.
-Do not expose it to direct sunlight.
-Avoid mechanical shocks and vibration.
-In case of longer storage (> 3 months) make sure you check
the state of the packaging and the parts regularly.
If required refresh or renew.

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4. Technical data
4.1 Technical specification
Description Double coffee machine „Contessa Duo“
Code-No.:
190049
Model: Chrome nickel steel
Connection power: 3.3 kW / 230 V~ 50 Hz
Brewing time: approx. 8 minutes per thermo jug
Min. brewing quantity: approx. 0.5 litre per thermo jug
Hourly capacity: 30 litres
Dimensions: W 430 x D 400 x H 520 mm
Accessory: 2 thermo jugs stainless steel, capacity each: 2 litres
Weight: 14.5 kg
We reserve the right to make technical changes!
Additional accessories (not included in the packaging)
Bartscher basket filter paper
(1000 Filter papers per box)
Bartscher basket filter paper
(250 Filter papers per box)
Code-No.: 190014
Code-No.: 190015250
Stainless steel thermo jug
Capacity: 2 liters Code-No.: A190122
Bartscher
Fast descaler
for coffee machines
(30 portions of 15 g/each)
Code-No.: 190065

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4.2 Overview of parts
NOTE!
The cover flap contains the coffee machine most
important parts. While reading the instructions this
page should always be open and visible.
1
Upper hotplate
2
Cover flap for filling in cold water
3
Control lamp red (status indicator)
4
Main ON/OFF switch
5
ON/OFF switch for upper heating plate
6
Filter basket with insert
7
Water container
8
Stainless steel thermo jug
9
Bottom plate
10
RESET-button
11
Power supply cable
12
Water drain screw

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5. Installation and operation
5.1 Installation
Positioning
•Unpack the device and remove all packing material.
CAUTION!
Never remove the rating plate and any warning signs from the device.
•Place the device on top of an even, stable, dry, and water-resistant surface which
supports the weight of the device and is not heat sensitive.
•Never place the device at the edge of a table to avoid accidents.
•Never place the device in humid or wet environment.
•Never place the device on the flammable surfaces.
•Place the device so that the plug is easily accessible and can be quickly removed
from its socket in case of necessity.
Connection
DANGER! Electric shock hazard!
The device can cause injuries due to improper installation!
Before installation and connecting the local power grid specification should
be compared with that of the device (see rating plate). Connect the device
only in case of compliance!
Connect the device only to properly installed single socket with
protective terminal.
•The electrical circuit in the socket must be secured to at least 16A. Only connect the
device directly to the wall socket; do not use any extension cords or power strips.

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5.2 Operation
Prior to first use
CAUTION!
Never fill hot water into the cold water tank.
Do not fill water into the hot device; wait until it has cooled down.
•Prior to first use it is necessary to run 2 or 3 cycles of water through the machine
without coffee, in order to properly rinse the unit („Preparation of coffee“ steps 1-8).
•Due to the nature of the system a small amount of water always remains in the container
for water. It is necessary to take this into account when refilling the container.
•Always fill the water container with an
amount of water equal to the capacity
of the thermo pump jug included with
the coffee machine. The amount of
coffee brewed will be the same as the
amount of water poured.
•If too much water is poured into the
water container, excess water will
drain out through the flow hose.
•The thermo jug and filter basket with insert should be thoroughly washed in warm
water and a mild cleaning agent, then rinsed in clean water. Dry thoroughly after
washing.
CAUTION!
When cleaning, be aware of the removable
insert at the bottom of the filter basket. After
cleaning, replace the insert in the filter basket
so that it is secured to the bottom of the filter
and will not be accidentally thrown out while
disposing of coffee grounds.
When brewing coffee without the insert, the
paper filter can block the filter basket’s drip
flow opening and hinder the flow of coffee to
the thermo jug.
•The unit's casing should be wiped with a moist cloth and dried with a soft towel.
Flow hose
Filter basket
Insert

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•Connect the unit to an appropriate power source which serves one piece of
equipment.
•The coffee machine is now ready for use.
•The drip coffee stations can be used simultaneously or separately, as needs dictate.
Preparation of coffee
1. Remove the filter basket with insert (6) and place the proper Bartscher paper filter
(Code-No.: 190014 or 1900015250) inside.
2. Pour a proper amount of ground coffee into the paper filter. Use 35 to 50 g of coffee
per one litre of water, in accordance with your preferences.
3. Replace the filter basket with insert (6) and slide to the very back until it "clicks" into
place.
4. Fill the water container (7) with
c
old water
in the proper amount
max. 2 litres
.
The minimum amount necessary to pour is the equivalent of 0,5 litres per thermo jug.
CAUTION!
Fill the water container with only fresh drinking water.
Never pour sugar, coffee, tea or milk into the water container!
5. Place the thermo jug (8) without cover on the lower plate (9) in such a manner that
the thermo jug opening is located below the drip opening on the filter basket with
insert (6).
6. Turn the unit on via the main ON/OFF switch (4). The red control light (brewing
indicator) (3) will turn on.
7. Coffee will begin to brew. After a moment hot coffee will pour our into the thermo jug.
8. When the brewing process finishes, the machine automatically turns itself off and the
red control light (3) goes out. The coffee is ready to be served.
9. Remove the thermo jug (8) from the bottom plate (9) to set aside and screw the lid
onto the thermo jug (8).

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6. Cleaning and descaling
CAUTION!
Disconnect the unit from the power supply (unplug!) before cleaning.
The unit is not designed to be rinsed with running water.
Do not use a pressure washer to clean the device!
Be careful and do not let the water into the unit.
Regular cleaning
CAUTION!
Always, prior to cleaning, moving or transporting the machine,
empty the water container.
oDue to the fact that trace amounts of
water remain in the unit's tubes,
container, etc., if the unit is to be
unused for a longer period of time it is
necessary to shake out any remaining
water with the help of the water
release screw (12) located on the
rear wall of the element, pour out the
water, and clean the unit.
oDuring shorter periods of non-use it is sufficient to run clean water through the
machine, without adding coffee.
oIf the unit has gone for a longer period without use, it is necessary to repeat steps
1-8 („Preparation of coffee“) without pouring coffee.
oThe thermo jug and filter basket should be rinsed following each use.
oIt is vital to use only a soft cloth, never harsh cleaning agents, which could scratch
the surface of the unit.
oAfter cleaning, use a soft, dry cloth to wipe down and dry the surface.
Drain screw

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Regular descaling
CAUTION!
In order to prolong the life of the unit and maintain a high level of coffee
quality, the coffee machine should regularly be cleaned of deposits!
Returns will not be accepted if the coffee machine has not been cleaned of
deposits regularly - as written in the instructions for use.
Such complaints are not subject to repair under warranty!
oDuring use of the coffee machine, depending on the hardness of the local water supply
internal parts of the unit can become covered in calcium deposits. In order to maintain
the unit in the best possible condition and ensure the best possible results from each
brewing cycle it is necessary to clean the unit of deposits from time to time.
oUnder conditions of heavy use the coffee machine must be cleansed of calcium
deposits every two weeks, as well as cleansed of oils, stains from coffee, and other
heavy residues.
oFor cleaning use commercially available coffee maker cleaning agents.
oYou should also the deposit removal process the coffee machine when the brewing
process starts taking longer, when the brewing sounds get louder or in case the
coffee machine shuts off although there is still water in the tank (e.g. in case of very
hard water).
oFor removal of calcium deposits we recommend „Bartscher Fast descaler for
coffee machines“ a formula tried and tested by us:
(Code-No.: 190065; packaged in 30 portions of 15 g/each).
oDissolve the calcium deposit removal formula (15g) in 1-2 litres of water.
oPour the solution containing the calcium deposit removal formula to the water tankfor
the coffee machine.
oInsert the filter basket by sliding it along the appropriate guides (without coffee).
oPlace the empty thermo jug on the bottom plate under the filter basket.
oTurn the unit on as for normal use.
oAfter several drops of the solution have flowed into the thermo jug, turn the coffee
machine off.
oWait 5-6 minutes for the remainder of the solution to dissolve the deposits, then turn
the unit on again.
oAfter the entire solution has flowed through the machine, turn the coffee machine off
and dispose of the solution.
oAfter finishing the deposit removal process it is necessary to repeat the brewing
process 2-3 times using only water, in accordance with the instructions contained in
this insert and/or instructions for use. Water remaining in the coffee machine must
then be removed with the help of the flow valve located on the rear wall (at the
bottom) of the unit.
oRinse the thermo jug several times with warm water.

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oThe unit is now ready to resume making coffee.
oAfter the calcium deposit removal process it is necessary to carefully wash hands.
CAUTION!
During the calcium deposit removal process you must not leave the coffee
machine unattended! It is necessary to wear protective gloves and goggles
while performing the calcium deposit removal process!
Cleaning the thermo jug
Hard water may leave white, mineral residues inside the jug. The coffee itself normally
discolours these residues and leaves brown marks. In order to remove these residues
follow the steps below:
1. Take a half-and-half solution of water and vinegar.
2. Leave this solution in the thermo jug for about 20 minutes and pour it out afterwards.
3. Rinse the thermo jug thoroughly and wipe it dry using a dry, soft cloth. Do not use
any kind of abrasive agents as this could cause scratches which could again result
in cracks.
CAUTION!
The thermo jug is not suitable for washing in a dishwasher!
Storing the device
oIf the device is not used for a longer time, clean the device according to the above
mentioned instructions and store it in a dry, clean place protected against frost, sun
and children. Do not place any heavy objects on the device.

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7. Possible Malfunctions
PROBLEM CAUSE REMEDY
The unit is turned on
but the control light
(brewing indicator) has
not come on.
•Plug not connected
correctly.
•Fuse of mains opened.
•Control lamp defect.
•Switch defect.
•Connect plug correctl.
•Control fuse, test
machine on other plug.
•Contact supplier.
•Contact supplier.
Coffee machine is
turned on but does not
function.
•Coffee machine is
overdue a
decalcification.
•Pull plug and let coffee
machine cool off, press
RESET-button on the
back of the machine.
Decalcify machine.
The coffee machine
shuts off.
•Overheating protection
was triggered.
•Thermostat defect.
•Pull plug and let the
coffee machine cool off.
Press the RESET button
on the back of the
machine.
•Contact supplier.
The unit is turned on,
the brewing indicator is
on, but hot water is not
flowing out.
•Heating element defect.
•Thermostat defect. •Contact supplier. •Contact supplier.
The unit is turned on, the
brewing indicator does
not come on and hot
water does not flow out.
•Control panel is
damaged.
•Damaged filling switch.
•Contact supplier.
•Contact supplier.
When turned on a fuse
immediately burns out. •Short-circuit. •Contact supplier.
The above problems only serve for orientation and as examples. Should these or
similar problems occur, turn the device off immediately and discontinue using it.
For having the device checked and repaired, contact qualified service personnel
or the dealer immediately.