Bartscher WEH1350 User manual

WEH1350
109889
Original-Gebrauchsanleitung
V2/0217

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from page 27 to 52
FRANÇAIS
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ITALIANO
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ČESKY
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ENGLISH
Table of contents
1.General instructions ................................................................................................ 28
2. Safety instructions, standards, legal and regulatory provisions........................ 29
3. Intended use............................................................................................................ 29
4. Transport, packaging and storage......................................................................... 30
4.1 Delivery check...................................................................................................... 30
4.2 Packaging............................................................................................................. 30
4.3 Storage................................................................................................................. 30
5. Description of the device........................................................................................ 31
5.1 Operation.............................................................................................................. 31
5.2 Structure of the water softening system ............................................................... 32
5.3 Technical data...................................................................................................... 34
5.4 Control function .................................................................................................... 35
6. Installation and operation....................................................................................... 35
6.1 Information for the installer................................................................................... 35
6.2 Preparation to the installation............................................................................... 36
6.3 Installation of the water softening system............................................................. 37
6.4 Control panel, indicators, button functions............................................................ 39
6.5 Settings ................................................................................................................ 40
6.6 Service instructions .............................................................................................. 43
7. Possible malfunctions ............................................................................................ 44
8. Disposal................................................................................................................... 52
Bartscher GmbH
Franz-Kleine-Str. 28
D-33154 Salzkotten phone: [phone]
Germany fax: [phone]
GB/UK

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Read carefully these instruction manual before undertaking
any work with the device, in particular before its startup!
1.General instructions
This instruction manual contains information about the installation, operation and
maintenance of the device and should be consulted as an important source of
information and reference guide.
Awareness of the safety instructions and instructions for use in this manual will ensure
the safe and correct use of the device.
In addition to the information given here, you should comply with any local Health and
safety Controls and generally applicable safety regulations.
The instruction manual forms part of the product and should be kept near the device
and easily accessible for anyone carrying out the installation, servicing, maintenance or
cleaning. Please keep these instructions and give them to future owners of the device.
All persons using the device must follow the recommendations and instructions in this
instruction manual.
Manufacturer is not liable for any damages or faults caused by:
-violation of advice concerning operation and cleaning;
-use other than designed;
-alterations made by user;
-use of inadequate spare parts.
Do not use any accessory or spare parts that have not been recommended by the
manufacturer. These can be dangerous for the user or lead to damages of the device
or personal injury, and further, the warranty expires.
To prevent hazards and to ensure optimum efficiency, no modifications or alterations to
the device that are not explicitly approved by the manufacturer may be undertaken.
Temperature at the site of installation cannot be lower than 10 °C.
Protect the device against freezing temperature.
The device’s installation site must be protected against flooding with water
(e.g. through the existing floor drain). The manufacturer is not responsible for any
damages resulting from flooding the system with water.
In case of any inquiries or ordering of spare parts please quote the code number and
serial number of the device. This ensures quick and effective processing of inquiries
and orders.

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2. Safety instructions, standards, legal and regulatory
provisions
Water supplying the water softening system must have the drinking water quality and
comply with local regulations.
The maximum temperature of the supplied water may not exceed 40 °C.
Components of the water softening system that come into contact with water must be
made of appropriate water-resistant material.
Make sure that a floor drain is available at the site of installation of the water
softening system.
Do not disassemble the water softening system during its operation.
Do not open the water softening system, as this will void the guarantee.
3. Intended use
Safe operation of the device is only guaranteed when using the device for its intended
purpose according to the instruction manual.
The water softening device is designed for removing undesired mineral
substances in the tap water (calcium and magnesium).
The water softening device is part of the dishwasher protection system.
CAUTION!
Any use going beyond the intended purpose and/or any different use of the
device is forbidden and is not considered as conventional.
Any claims against the manufacturer or his authorized representative as a
consequence of experiencing damages resulting from unconventional use
are impossible.
The operator is liable for all damages resulting from inappropriate use.

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4. Transport, packaging and storage
4.1 Delivery check
Please check the delivery upon completeness and transport damage immediately
after receipt. In case of visible damage do not accept or accept the delivery with
reservation only.
Note the extent of damage on the carrier’s bill of delivery. Trigger off the complaint.
Hidden damages should be reclaimed immediately after notice, as claims for damages
can only be asserted within the effective period for complaints.
4.2 Packaging
Please do not throw away the covering carton of your device as it might be useful for
storage purposes, when moving or, in case of damages, when the device must be sent
back to a repair center. The outer and inner packing material should be removed
completely from the device before installation.
NOTE!
Drain water from the system before shipment to avoid damaging the
packaging caused by water leakage.
NOTE!
If you liked to dispose the packing, consider the regulations applicable in
your country. Supply re-usable packing materials to the recycling.
Please inspect the device upon completeness. In case any part is missing please
contact our customer service center immediately.
4.3 Storage
Keep the package closed until installation and under consideration of the outside
indicated positioning- and storage markings.
Packages should be stored under consideration of the following:
-Do not store outdoors.
-Keep it dry and dust-free.
-Do not expose it to aggressive media.
-Do not expose it to direct sunlight.
-Avoid mechanical shocks and vibration.

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-In case of longer storage (> 3 months) make sure you check the state of the
packaging and the parts regularly. If required refresh or renew.
CAUTION!
Before the first use of the product in the recommended ambient temperature,
after being stored or transported in the temperature below 0° C, leave the
device for at least 24 hours in an open original packaging.
5. Description of the device
5.1 Operation
Hard water includes a combination of calcium (Ca), magnesium (Mg) and iron (Fe).
Softening of water consists in removing positively charged ions by treating them with
the ion-exchange resin. When the ion-exchange resin losses its properties, it is
reactivated thanks to the regeneration process.
Regeneration
During the regeneration the deposits are rinsed with brine and the absorbed calcium
and magnesium ions are flushed to the drain.
Regeneration is performed automatically in a smart and logic way; based on the
water consumption within the last 7 days the system independently chooses the day
of regeneration within the set time limit. During the regeneration (60 minutes) there is
no access to the softened water.
Regeneration process consists of 4 cycles:
1. backwash (5 minutes)
2. regeneration agent (brine) rinse (50 minutes)
3. regeneration agent (brine) refill (30 seconds)
4. fast rinse (5 minutes)

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5.2 Structure of the water softening system
The system was designed for 0.7kg of the brine per regeneration.
The amount of softened water between regenerations is calculated according to the
following formula.
Z = 1350x10 / Y
Where Z–amount of softened water between the regenerations
Y–measured hardness of water according to dH (German degree).
Example of calculation of the amount of softened water between regeneration
processes:
Measured water hardness is 15° dH.
Amount of Z water softened between the regeneration processes is calculated
in the following way: Z = 1350 x 10/15 = 900 litres.
With the water hardness of 15° dH, 900 litres of softened water are produced.
Volume table
Water hardness (°)
English
degrees
French
degrees
PPM
German
degrees
Softened
water (l)
12,5
18,0
178,6
10
1350
13,8
19,8
196,5
11
1227
15,0
21,6
214,3
12
1125
16,3
23,4
232,2
13
1038
17,5
25,2
250,0
14
964
18,8
27,0
267,9
15
900
20,0
28,8
285,8
16
844
21,3
30,6
303,6
17
794
22,5
32,4
321,5
18
750
23,8
34,2
339,3
19
711
25,0
36,0
357,2
20
675
26,3
37,8
375,1
21
643
27,5
39,6
392,9
22
614
28,8
41,4
410,8
23
587
30,0
43,2
428,6
24
563

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Water hardness (°)
English
degrees
French
degrees
PPM
German
degrees
Softened
water (l)
31,3
45,0
446,5
25
540
32,5
46,8
464,4
26
519
33,8
48,6
482,2
27
500
35,0
50,4
500,1
28
482
36,3
52,2
517,9
29
466
37,5
54,0
535,8
30
450
38,8
55,8
553,7
31
435
40,0
57,6
571,5
32
422
41,3
59,4
589,4
33
409
42,5
61,2
607,2
34
397
43,8
63,0
625,1
35
386
45,0
64,8
643,0
36
375
46,3
66,6
660,8
37
365
47,5
68,4
678,7
38
355
48,8
70,2
696,5
39
346
50,0
72,0
714,4
40
338
The presented volumes were calculated assuming the standard use in normal operating
conditions of the device. External factors may result in certain differences (e.g. variable
quality of the supplied water).

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5.3 Technical data
Name
Water softening system WEH1350
System protection for dishwashers
Code-No.:
109889
Design:
digital display for adjustment of: water hardness,
intervals, regeneration, time, language
regeneration: optionally adjustable via flow rate or
time interval
Materia:
Plastic
Connection capacity:
for 1 device
Performance level:
At 10° dH (total hardness): 1350 litres per day
Max. system pressure:
1.5- 6 bar
Water supply
temperature:
5 °C –40 °C
Water connection:
3/4“
Size:
W 255 x D 435 x H 480 mm
Weight:
11.6 kg
Subject to technical changes!
Additional accessories (not included in the delivery)
Connection kit WEH1350
Plastic (PCW)
Water supply temperature: 40 °C
Hose 3/4“: for water connection,
length: 1.5 m
Hose 1/2“: for regeneration,
length: 2 m
Weight: 0.55 kg
Code-No.: 109884

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5.4 Control function
Control valve
The control valve is delivered pre-set to the A-03 option (smart regeneration
(Downflow)).
This setting performs the regeneration at 2 a.m., every 675 litres (0.675 m3)
with the water hardness of 20 German degrees.
Depending on the water hardness, adjust the amount of water and time of regeneration.
Control system (soft water)
If the water is too soft, open the adjusting screw (see fig. 2 on page 38). By turning a
screwdriver counter clockwise increase the amount of flowing water and the water
hardness degree.
Check the water hardness following this operation.
6. Installation and operation
6.1 Information for the installer
Unpack the device and remove the packaging material. Never remove a type plate
or warning signs from the device.
Before the installation of water softening system, remove the lime scale deposits
from all the devices working with it.
Do not install the device near the sources of heat or open flame. Do not expose the
device to direct sunlight.
Protect the water softening system against damages.
If the water pressure in the water supply system exceeds 6 bar, install a pressure
reducing valve upstream of the water softener.
Parts of the water softening system, which come into contact with water must be
made of appropriate materials.
All components must be installed according to the local regulations regarding
installations for drinking water.
Installation and maintenance work related to the water softening system may be
performed only by the trained and authorised professional personnel.

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6.2 Preparation to the installation.
CAUTION!
Before the installation check the technical data and during the installation
observe the instructions regarding safety and installation included in this
instruction manual.
Installation diagram
At the site of installation the user should prepare:
1. Water supply system with the 3/4 " connection and shut-off valve
2. Drainage (sewer system) at a max. height of 100 mm, DN 50 connection
3. Electric socket 230 V / 50 Hz, 16A
4. Floor drainage in the room
5. Mechanical fine filter installed upstream of the device.
Fig. 1
Cold water
supply
Water supply system
with the 3/4 "
connection and the
shut-off valve
Mechanical filter
Soft water
Power
supply unit
Gap
Sewer drain
Floor drain
Brine tank
Overflow
outlet
Flexible hose,
regeneration

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6.3 Installation of the water softening system
After preparation for installation, place the softener in the designated place,
When connecting the water softening system follow the instructions on figure 2 on
page 38:
connect the water inlet (1) and outlet (2) to the device;
mount the flexible hose (1/2 ") of the regeneration cycle.
The drain hose cannot be rigid to avoid bending and congestions which may
result in overfilling the brine tank and disrupt the regeneration process.
Install a mechanical fine filter upstream of the water softening device in order to
protect the device against damages caused by deposits in the water system.
Fill in the brine tank of the water softening device with salt tablets (max. filling
100 mm from the upper edge of the brine tank). Then pour 5 litres of water.
Check and tighter the connections if necessary.
Connect the water softening system to the grounded electrical socket.
The device is ready to work. The fine tuning of the device is performed by the user
on site.
The control valve is pre-set for smart generation (Downflow) A-03 (description on
page 35).
The control valve is set for the regeneration at 2 a.m., every 675 litres (0.675 m3)
with the water hardness of 20 German degrees.
Depending on the water hardness, allow the flow of specific amount of water before
the regeneration starts (check the hardness of water, take into account the data
included in table on page 32-33). Set the regeneration time as required.
Program the control valve (see item 6.5).
Open the water supply to the water softening system.
The water pressure must be at least 2.0 bars and a maximum of 6 bars.
Start the regeneration by pressing button. You will hear the sound of the electric
motor working, which means that the regeneration has started. During the
regeneration process the system is vented and the brine tank is filled with water.
After the regeneration process is finished, the device is ready to continue its
operation. During the regeneration process the hard water is available.

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During programming do not change the sequence of stages of the regeneration
process. 1. backwash (5 minutes)
2. regeneration agent (brine) rinse (50 minutes)
3. regeneration agent (brine) refill (30 sec.)
4. fast rinse ( 5 minutes)
These are proper settings for the production of the softened water. If they are
changed the device will not work properly.
System was pre-programmed to A03 regeneration mode –smart, logic regeneration.
Based on the water consumption within the last 7 days, the system automatically
selects the regeneration time within the set time limit.
Fig. 2. Description of the control valve
1. Cold water inlet (flexible hose 3/4")
2. Outlet of the treated (softened) water (flexible hose 3/4")
3. Drain fitting (compression fitting 1/2")
4. Brine tank connection 3/8"
5. Flow meter
Fig. 2
Bypass adjustment
screw
Control panel
obsługi
Injector
Drain fitting
Cover
Brine tank
connection
Softened water outlet
Cold water inlet
Flow meter

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6.4 Control panel, indicators, button functions
Fig. 3
1
Digital display
2
Menu/approve select button
3
Manual regeneration/return button
4
Reduce button
5
Increase button
Button functions
-press this button to select the menu option and approve the selected or
changed value
-change is signaled with a short beep
-press this button to manually start the regeneration, in order to directly set
the regeneration cycles select "InService" and press the button again in
order to start the regeneration or go straight to the next phase of the
regeneration and change the mode
-change/reduce the selected value or move down to the next item
-change/increase the selected value or move up to the next item
2
3
4
5
1
1

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Button lock
If an indicator is shown at the top on the left-hand side of the display, the device
informs that the buttons are locked. In order to remove the lock, simultaneously press
and buttons and hold for 5 seconds.
If the settings are not changed within 1 minute, the button lock is activated
automatically.
6.5 Settings
The device has been pre-set at the factory. German is the default language.
In order to change the settings, use the descriptions included in the table below or
contact the technical support.
Press the button to move to the programming mode
Setting option
Action
Displayed
information
12/24h clock
(required setting
required)
Press the button, the display will
automatically show an option opcja
12 or
24 hours.
Press or button to select the
desired option.
Approve the selected option with the
button after the beep.
Setting the
current time
(required setting)
In order to select to the next option:
„Time setting“, press the button.
To approve the selection of this option
press the button.
Next, press or button to set the
hour and approve with the button
after the beep.
Set the minutes in the same way and
approve the selected values with the
button after the beep.

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Setting option
Action
Displayed
information
Mode of
operation
setting
Default setting:
A-03 –smart
regeneration
Press the button to move to the
option „Mode of operation setting “.
Default setting:
A-03 –smart regeneration.
This means that the control valve
„forecasts", whether the volume of the
treaded water is sufficient for the next
day before activating the next cycle of
regeneration. This „forecast “ is prepared
based on the average water
consumption within the last 7 days.
If the amount of water turns out to be
insufficient, the control valve will
automatically start the regeneration
process at another time (backwash).
Change of
the hour of
regeneration
Default setting:
2 a.m.
To change the hour of regeneration,
press the button to move to the
setting mode.
Press or button to set the hour
and approve with the button.
Set the minutes in the same way and
approve the selected values with the
button

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Setting option
Action
Displayed
information
Setting the
remaining
amount of
water
Default setting:
675 L (0.675 m3)
for the water
hardness of 20
German degrees
Press the button to move to the
advanced setting mode.
Press the button to select the
option: “Setting the remaining
amount of water:
Press or button to select
the desired value and approve with
the button.
Setting time
intervals
between the
regeneration
processes
Default setting:
30 days
Move to the advanced setting mode and
with the or button select the
option „Max. number of days between
the regenerations” and approve with the
button.
Press or button to set the
desired value and approve with the
button.
Language
setting
Default setting:
German
To move to the “Language” option
settings immediately after connecting
the device to the power supply
simultaneously press the and
buttons and hold for 5 seconds.
To change the language, press or
button and select the desired
language and then approve the selection
with the button.
List of languages will
be displayed:
German
English
Spanish
Chinese
Russian
French
Italian

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6.6 Service instructions
Regeneration agent (brine) refill:
1. Remove the cover from the brine tank.
2. Add salt tablets to the brine tank (max. 10 kg).
Tip: All the added tablets must be covered with water.
3. Close the cover.
CAUTION!
Never use the device without the regeneration agent.
Do not use the regeneration agent of the unknown origin or in the
powdered form.
Maintenance
Check the water softening system regularly.
Check the connections for leakages. In case of leakages of connections or sealing,
seal them or replace, if necessary.
Check the hoses for bending, bent hoses should be replaced.
Periodically, every 5 years at the maximus, replace the hoses, or more frequently if
necessary.
Do not use harsh chemicals, cleaning solutions or cleaning agents for cleaning.
Every 3 years the qualified specialist should carry out the maintenance of control
element and a technical inspection of the entire system.

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7. Possible malfunctions
Problem
Cause
Solution
1.During the water
treatment the water
is leaking from the
bypass valve of the
water softening
device.
Clogged sewer drain.
-Check the sewer drain hose.
-Remember, that the sewer
drain pipe needs to have
free flow and clean the
sewer drain.
Leak between the brine
valve (air control) and the
control valve.
Check the connection
between the brine valve (air
control) and control valve.
Clogged DLFC flow
regulator.
Call for service
2.Water leaks
through the upper
cover of the brine
tank, when the
softener is active
(not during the
preparation of
water).
Leakage in the resin tank.
Call for service
Very slow flow of water
through the control valve to
the brine tank.
Call for service
Leakage on connections
(hoses not tight enough).
Check the connections for
leakage (inlet and outlet).
3.Regeneration does
not start
automatically, but
only after manual
setting.
Insufficient water flow.
Program the regeneration
based on time and not a flow
value.
Flow meter does not
measure the flow of water
Call for service
Disconnected cable of the
flow meter
Call for service
Control valve programming is
incorrect.
Program the regeneration
based on time and not a flow
value.
4.Regeneration does
not start
automatically and
when set manually.
No power supply.
Check electrical connection.
Motor fault
Call for service
Control panel fault.
Call for service