Batribike Alpha User manual

Owner
Manual

2
DEALERSTAMP
DATATAG ETCH №:-
Register your DATATAG online at
datatag.co.uk/cycle/validate.php
IMPORTANT PLEASE READ THIS MANUAL FULLY BEFORE USE
For your safety and to ensure a long and trouble free life of your Batribike
bicycle, check the operation of brakes, lights, bell and gears,
and check tyre pressures are correct.
Also check all fasteners, including quick release mechanisms,
before every ride.
Register your BATRIBIKE Warranty online at
batribike.com/warranty-registration
STANDARD
(10.4 Ah)
LIGHTWEIGHT
(8.8 Ah)
BATTERY:-
COLOUR:-
HUNTER
GREEN
EARTH
BROWN
WHITE
SHADOW
DISPLAY:-
LED
MINI LCD
CENTRE
LCD
LONG RANGE
(13.6 Ah)
/
/
PURCHASE DATE:-
DAY MONTH YEAR
DATATAG ID:-
BATTERY SERIAL №:-
BICYCLE SERIAL №:-

3
Thank you for purchasing a BATRIBIKE Electric Bicycle
With care and correct usage your bicycle
will give many years of service.
Important
PLEASE CHARGE THE BATTERY
BEFORE FIRST USING THE BICYCLE
Even though the battery indicator may show charge this cannot be
relied upon until the battery has had the initial full charge.
1 ELECTRIC BICYCLE
1 BATTERY with Keys
1 BATTERY CHARGER with UK Mains Lead
1 MANUAL
1 DATATAG Registration Certificate
Contents
Parts Identification ............................................ PAGE 4
Battery Care & Charging ...................................PAGE 6
Using the Power Assistance ............................. PAGE 8
Troubleshooting................................................. PAGE 14
Standard Bicycle Functions .............................. PAGE 16
Adjusting to Suit the Rider .............................. PAGE 18
Datatag ............................................................. PAGE 20
Maintenance Schedule ..................................... PAGE 22
Warranty ........................................................... PAGE 24
Specifications ................................................... PAGE 26
Certificate of Compliance ................................. PAGE 27
PACKAGE
CONTENTS

4
PARTS IDENTIFICATION
We continually strive to ensure that we provide you with the best possible products, therefore
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE
Display (LED shown)
1
Handlebar Adjust (Bar Rotation)
2
Rear Brake Lever
3
Front Brake Lever
4
Motor Connector (On Right Chainstay)
5
Front Gear Selector (Twin Lever) x 3
6
Bell
7
Front Gear Indicator
8
9
10
11
Front Tyre 26 x 2.1 (Schwalbe)
Front Hydraulic Disk Brake
Battery
12
Rear Carrier
13
Battery Lock
14
15
Controller Box
16
19
20
21
Lights ON/OFF Button
22
23
24
Bicycle Serial Number Label
Power Assistance Level Indication
Side Stand
Rear Hub Motor
8 Speed Rear Derailleur Gears
Rear Tyre 26 x 2.1 (Schwalbe)
25
Seat Adjust (Height) - Quick Release
26
27
28
29
30
31
Rear Hydraulic Disk Brake
32
Power UP Button
34
33
Charging Socket
17
18
Battery Charge Level Indication
Walk Assist (6 Km/h) Button
Datatag Label
Seat Adjust (Position - Front/Back)
Suspension Lock Out
Front LED Light
Rear LED Light
Power ON/OFF & DOWN Button
8
6
5
7
1
2
4
9
3
Rear Gear Indicator
Rear Gear Selector (Twin Lever) x 8
Battery Power Switch
Battery Power Meter
USB Diagnostics Socket
35
36
37
38
Suspension Forks
3 Speed Chainwheel
39
40

5
40
39
33
38
HANDLEBAR DISPLAY
OPTIONS
STANDARD FITMENT (LED)
SHOWN LEFT
Mini LCD and CENTRE LCD
(NOT SHOWN)
ALSO AVAILABLE AS
UPGRADES
16
OTHER
SIDE
ON INSIDE
OF FRAME
(Chainstay)
27
25
31
24
28
OTHER
SIDE
OTHER
SIDE
32
29
23
22
21
17
18
19
20
37
36
35
WITHIN
BATTERY
MOUNT
26
30
34
LEFT SIDE
OF BATTERY
14
12
13
RIGHT SIDE
OF BATTERY
15
10
11
SERVICE
USE ONLY

6
First time use
Your battery will be supplied in a state of sleep from the factory. The first time you
use the battery it requires activation by being fully charged.
Storage
Batteries do not like to be stored in very hot or
very cold conditions or to be subject to conditions
of high moisture. They also do not like to be left in
a fully discharged state. If Lithium batteries are
left flat for an extended period they may no longer
be functional.
• Store your battery between 15º C and 25º C
in a dry area. (The conditions found in a
normal domestic house).
• If your Batribike is not in use for an extended
period it is imperative that you charge the
battery before storage and then charge the
battery once a month to prevent deterioration.
Charging
Lithium batteries do not like to be left discharged.
It is good practice to recharge as soon as is
reasonably possible after the battery goes flat.
We recommend charging after every ride, that
way your electric bike is always ready for your
next outing.
• Do not charge at temperatures below 0º C
• Switch off the battery before charging, using
battery power switch on top of battery.
• Battery can be charged on or off the bike.
• Always make sure the battery and charger
are on a non-flammable, dry surface away
from sources of heat, humidity and
flammable materials.
• Do not cover the battery or charger whilst
charging.
• Only use the charger supplied.
• Even if not in use recharge your battery a
minimum of once a month.
For Your Safety
• Keep battery away
from children
• Do not dismantle
• Do not pierce or crush
• Do not immerse in liquid
• Do not expose to
temperatures over 60ºC
• Do not short circuit the
battery connections
• Do not leave unattended
whilst charging
• Do not sleep near a
battery that is charging
Failure to adhere to these
Battery Care instructions
can allow the battery to
deteriorate and may pose
a serious risk of Fire
BATTERY CARE & CHARGING
Your Batribike Electric Bicycle uses a Lithium battery for it's power and the
following points will directly affect battery life and performance.
Removing the Battery
To remove the battery, turn off
at the handlebar display and
the battery power button.
Unlock the battery by turning
the key anti-clockwise and slide
the unit upwards along the
frame until it disengages with
the mounting plate. Pull the
battery away from the frame.

7
Using the Charger
Two types of battery charger are
used by BATRIBIKE. (Only one will
be supplied). Both have a charge
light which will display RED when
charging and change to GREEN
when the battery is charged.
The alternative type charger also has a second light
which shows RED when mains power is applied.
• Ensure the battery is switched off.
• Plug the charging lead into the battery.
The charging lead plugs into the charging socket
located beneath the cover on the side of the battery
casing. It can only be inserted one way.
• Plug the charger into the mains socket and
switch on at the wall outlet.
• The lights on the charger will illuminate after a
few seconds.
When charging is complete the RED charge light will
change to GREEN. May take up to 6 hrs for flat battery.
• Once charged, switch off at the wall outlet and unplug.
• Disconnect the charging lead from the battery and
replace the cover over the charging socket.
The battery does not have to be completely discharged before it is recharged. The
Lithium battery has no "memory" and therefore can be charged at any time. It is
perfectly acceptable to recharge the battery after a short ride so that the battery is
fully charged before the next ride.
NOTE: If the battery is charged
and the charger left switched
on for an extended period the
alternative type charger will enter
a low power state, indicated by
both the RED and ORANGE/
GREEN LEDs flashing slowly.
Switch off and unplug as above.
IMPORTANT
Plug the charger into the battery
before switching on at the mains.
Similarly, switch off at the mains before
unplugging the charger from the battery.
DO NOT LEAVE PERMANENTLY
CONNECTED

8
Usage
Your BATRIBIKE electric bicycle has a choice of display options
available. For the ALPHA the LED type is fitted as standard to the
bike.
LED Display
See page 10 for operation
The operation of the LED system provides adjustable SPEED in five
selectable steps. Level 1 powers up to 6 mph, whilst level 5 powers
up to 15 mph. Each level operates at up to full power, and power
cuts out at the selected speed level.

9
Mini LCD
See separate manual for this upgrade.
The operation of the Mini LCD system has four selectable POWER
levels. Level 1 gives 25% of the power, level 2 - 50% up to level 4,
100% power. Speed range is from 0 to 15 mph in all levels. This is
available as an easy to fit upgrade.
Centre LCD
See separate manual for this upgrade.
The Centre LCD system provides more power levels than the Mini
LCD and a larger display makes it easier to read. This is available
as an easy to fit upgrade.
Display Upgrades

10
LED Operation
To use under electric power, switch on at
the battery power switch on the top of the
battery, then press and hold the DOWN
button on the handlebar LED display until
the blue lights are seen.
Switching On
To turn off the LED and the power to the bike, press and hold the
DOWN button for 2 seconds.
If the power is left on for an extended
period and the bike is not used, then
the power will automatically be turned off.
To fully turn off the power, switch off at the key switch on the side
of the battery and remove the key for security.
Switching Off
Control Buttons
By means of the three buttons, UP, DOWN and
6 Km/h, on the handlebar mounted display unit,
the various functions of the power controller can
be utilised.
See the following sections for details.

11
Bicycle Lights
Your BATRIBIKE Electric Bicycle is supplied with powerful LED
lights on the front and rear. The rear light is switched on whenever
the battery is turned on via the key switch. The front light is
activated by pressing the LIGHT button on the handlebar display.
To turn the front light off, again
press the LIGHT button.
The top row of LEDs show the charge
remaining in the battery. The indicators
will gradually go out as the battery
power is used up. Refer to the table
below for details.
Battery Meter
70 - 100%
SYMBOL
DISPLAYED
CHARGE
REMAINING
BATTERY METER DISPLAYS THE CHARGE REMAINING IN THE BATTERY
BATTERY IS
EXHAUSTED AND
SHOULD BE
RECHARGED AS
SOON AS POSSIBLE
50 - 70%
30 - 50%
15 - 30%
0 - 15%
EMPTY
OR
First Light Flashes 8 Times
There is also a handy Battery Power Meter located
on the top of the battery which displays the above
information. This can be used to give an
approximate state of charge when the battery is
not mounted on the bike.

12
There are 5 levels of pedal assistance available from the
motor. Using the UP and DOWN buttons you can select
from Level 1 (Lowest), to Level 5 (Highest). The motor will
then be activated upon pedalling.
Pedal Assistance
Please remember that the above values are provided as a guide.
Due to manufacturing tolerances the performance may vary.
PEDAL ASSISTANCE FROM THE MOTOR
LEVEL
RANGE / SPEED
Provides maximum power when
negotiating hills and head winds.
Great when needing to simply get from
A to B as fast as possible.
Great for commuting to work.
EXAMPLE OF USAGE
Normal Use Mode.
These are the levels to use for everyday
cycling. Gives good performance whilst
maximising usable range per charge.
Best for Leisure Use.
Use these lower power levels when
negotiating busy cycle paths and
crowded areas. Also use when setting
off and gradually increase through the
levels for a smoother performance.
Ideal for negotiating obstacles.
up to 28 miles / 15 mph
up to 32 miles / 12 mph
up to 48 miles / 8 mph
up to 60 miles / 6 mph
up to 38 miles / 10 mph
up to 45 km / 25 km/h
up to 50 km / 20 km/h
up to 60 km / 16 km/h
up to 77 km / 13 km/h
up to 100 km / 10 km/h

13
Weather and terrain will affect the performance. In hilly areas, or
when the bike is heavily loaded, there will be a significant increase
in the power used from
the battery and hence
the range will decrease
accordingly. A lightly
loaded bike will achieve
higher performance
levels. (These results
were obtained by test
riders in optimal
conditions - 75kg rider,
level ground, no wind).
Your BATRIBIKE bicycle has a Walk Assist
Mode. This is designed to propel the bike
under power at a low speed of 6 km/h (4
MPH) and is ideal to help you when pushing
the bike up steep hills. It is not designed for
prolonged use or whilst riding.
This feature only operates whilst the button is
pressed.
Assisted Walking Mode (6 km/h)
THEN HOLD
If the assistance level is set to ZERO, then the motor will not be
turned on. Your BATRIBIKE will now act and feel like a normal
bicycle. This is useful when you are feeling fit at the start of a
journey or using your bike for exercise purposes. Power is still only
a button press away.
No Assistance - Normal Pedal Bicycle

14
TROUBLESHOOTING
If an error occurs the LED display will show a code by flashing the
first battery light. Make a note of the number of flashes and turn off
the bicycle power at both the LCD and the battery switch. After 2
minutes turn on the power again. If the code re-occurs contact your
dealer for assistance.
Diagnostic Error Messages
First Light Flashes
Number of
Flashes
Error
Type
Action
Required
2
Motor Error
Check Motor Plug, if all OK
contact Dealer for Assistance
3
Controller Error
Contact Dealer for Assistance
4
Display Error
5
Brake Sensor Error
8
Low Battery Voltage
Charge the Battery
Contact Dealer for Assistance
Check brake lever returns
fully, if all OK contact Dealer
for Assistance

15
Please consider the environment before disposing of any part of your
Batribike Electric Bicycle.
The Battery Pack contains
Lithium and Special
Consideration should be given
to its safe disposal.
Your Local Authority should
have the necessary facilities in
place.
If you prefer you may take your original battery to BATRIBIKE for recycling.
Never dispose of batteries in a fire or subject to puncture or crushing.
On the right side of the battery next to the charging socket, there is
a USB port under a protective cap. This is for Service Use only.
It is not for use by the end user and under no circumstances
should other USB equipment be plugged into this port.
It cannot be used for charging of mobile devices etc. BATRIBIKE
will not be held responsible for damage to equipment due to
incorrect usage.
Battery Diagnostic Socket (USB)
There is also a handy Battery Power Meter located
on the top of the battery which displays the
approximate state of charge when the battery is
not mounted on the bike.
It does not show the diagnostic information.

16
STANDARD BICYCLE FUNCTIONS
Gears
Your BATRIBIKE is provided with 24 speed Shimano derailleur
gears with twin lever gear changers. To change gear you use the
right handlebar levers for the rear 8 speed and the left handlebar
levers for the front 3 speed (chainwheel).
Gear number 1 is low for hills and rough terrain and gear 24 is high
for normal road use. An indicator window shows the selected gear.
To increase the gear simply push the rear selectors with your
thumb. To decrease the gear squeeze the front most selector lever
with your index finger.
You must be pedalling as you change gears.
DOWN
INDICATOR
WINDOW
UP
SQUEEZE
WITH FINGER
PUSH WITH
THUMB
Front (Chainwheel) Gears x 3

17
DOWN
INDICATOR
WINDOW
UP
SQUEEZE
WITH FINGER
PUSH WITH
THUMB
Rear (Derailleur) Gears x 8
Braking
To stop, cease pedalling and pull the brake levers. Also ensure
that the throttle is not operated. Remember that the ALPHA is
equipped with powerful hydraulic brakes and will stop quickly.
Braking will be less effective in wet conditions and your riding style
should be adjusted accordingly.
Bell
A bell is attached to the handlebars.
Side Stand
To put the bicycle on its stand:-
1) While holding the bicycle upright, push the stand
downwards to its full extent.
2) Lean the bicycle over onto the stand.
Make sure bicycle is on solid ground.
Do not sit on the bicycle
whilst the stand is down.
It is designed to take the
weight of the bicycle
and not the additional
weight of the rider.

18
Seat Height
The height of the saddle can be adjusted to suit the rider. If you do
not feel confident with making these adjustments then your
BATRIBIKE Dealer will be able to set up the bike initially.
The saddle height is adjusted
by loosening the Quick
Release seat post clamp and
moving the post up or down as
desired.
Take care not to exceed the
limit marked on the post.
If the clamp tension needs to be
adjusted, then with the lever in the
open position, tighten the Allen Bolt
(5 mm) until finger tight. The final
tightening is done by moving the
lever to the closed position. Only
small adjustments should be made
and the tension checked. Repeat as
necessary.
Luggage Rack
The luggage rack provided is designed to carry a maximum
load of 25kg. Make sure that any items carried are securely
strapped and nothing is able to get caught in the rear wheel.
All other operations of your BATRIBIKE Electric Bicycle are as
per a normal pedal cycle.

19
The saddle can also be
adjusted frontwards or
backwards on its
mount. Take care with
all fasteners after
adjustment to ensure
that they are safely
tightened to avoid
movement and
potential injury whilst
riding.
Suspension Forks
The ALPHA is equipped with Suspension Forks with a Mechanical
Lock-Out.
Using the blue lever on top of the right fork, the forks can be locked
to disable the suspension. If the lever is turned fully clockwise then
the forks will be locked. This is useful when riding on roads and hard
surfaces where suspension travel is not required.
On the left fork top there is a
Pre-Load adjustment dial.
Turning clockwise will set the
forks to the harder settings. Fully
anti-clockwise will give the
softest ride which is great for
bumpy ground and off-road use.

20
Datatag is fitted as standard
to your BATRIBIKE Electric
Bicycle
We believe that there are many advantages to having the system
fitted. Our customers often worry about the possibility of theft and
Datatag has a proven track record as a deterrent. There are other
benefits too, including cheaper insurance as major insurers offer
reduced premiums for Datatagged bikes.
How it Works
Datatag UV “Stealth” PRO Cycle System including Datadots®
The Datatag UV “Stealth” PRO Cycle System is ideal for
BATRIBIKE Electric Bicycles and is a Police Preferred Crime
Prevention Product. The system protects your bicycle frame and
forks, plus the Datadots® are used to mark many of your electric
and non-electric cycle components. The system includes the
following state-of-the-art technology:
“Stealth” UV Etching
The system contains UV “Stealth” Etches to
permanently mark the frame and forks.
The unique, almost invisible UV etching
system, forms a major part of the risk deterrent
and subsequent identification. These “stealth”
UV etches don’t visibly mark your cycle
paintwork!
Ultimate TE Label
The specially designed Datatag tamper evident labels contain a
unique cycle identification number and QR code.
They warn off any potential thieves and are both attractive and
impossible to remove without damage.