
Troubleshooting
What to do if no oxygen is being produced
No oxygen indicates that the device may be turned off,
try pressing the power button to turn on and check
battery charge. Check nasal prongs are connected
correctly, if none of these checks work, please call
BaywaterHealthcare on 0800 373580.
What to do if the portable oxygen machine does not
turn on when the on button is pressed
Portable oxygen machine does not power on when the
on button is pressed. The battery may have not enough
charge to turn the device on, plug the device into
electricity mains to charge. If this does not work, please
call BaywaterHealthcare on 0800 373580.
What to do if the no breath detected alarm continues to
sound, or no hissing can be heard when breathing
No breath detected alarm continues to sound, or no
hissing can be heard when breathing. Please contact
your healthcare professional as you may require a clinical
review.
If the steps above do not fix
the problem, please call
BaywaterHealthcare for
further guidance.
Healthcare Helpline: 0800 373580 I8.00am - 6.30pm every day8