Beam Terra 400 User manual

Terra 400
User Manual

Terra400 & Oceana400 - Installation & User Manual 3
Terra 400 & Oceana 400
Installation and User Manual
Product name: Terra 400 & Oceana 400
Manual revision: 01
Part Number: USRMAN006801
Release date: May 2011
BEAM Communications Pty Ltd
8 Anzed Court, Mulgrave,
Victoria, 3170, AUSTRALIA
Information furnished by BEAM Communications Pty Ltd (BEAM) is believed to be
accurate and reliable. However, no responsibility is assumed by BEAM for its use, or for any
infringement of patents or other rights of third parties, which may result from its use. No
license is granted by implication or otherwise under any patent or patent rights of BEAM.
BEAM reserves the right to change specications at any time without notice.
Copyright © 2011 BEAM Communications Pty Ltd. All rights reserved
Inmarsat Notification
While the information in this user guide has been
prepared in good faith, no representation or
warranty, express or implied, is made or given as to
the adequacy, accuracy, reliability or completeness
of such information. In relation to sections
reproduced with permission from Inmarsat Global
Limited, Inmarsat Global Limited nor any group
company or their respective ocers, employees
or agents shall have any responsibility or liability
to any person resulting from the use of the
information in this user guide.
INMARSAT is a registered trademark of the
International Mobile Satellite Organisation; the
Inmarsat LOGO is a registered trademark of
Inmarsat (IP) Company Limited. Both trademarks
are licensed to Inmarsat Global Limited.

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CONTENTS
Terra/Oceana 400 Part Number 3
Contents 4
About BEAM Communications 5
Conventions in this Manual 6
Package Contents 7
Optional Accessories
Additional Information
Other Resources Available Online
Safety Information 8
Safety Transceiver Terra 400 and Oceana 400
Terra 400 and Oceana 400 FCC Information
Electronic Devices
Pacemakers
Other Medical Devices
Vessels
Posted Facilities
Key Features Terra 400 & Oceana 400 12
Equipment Overview 13
Installation Guidelines 14
Routing Cables
Guidelines for Electrical Connections
Installation Procedure 15
Installing the TR400/OC400 Terminal
1) Antenna Connection
2) SIM Installation
3) Wall Mounting Orientation
4) Rear Connector Bay
5) Connect RJ11/POTS Interface
6) USB Port Connection
7) Connecting Power to the Terminal
8) Conguration Settings
Operation 23
Registration
RJ11/POTS Phone Use
Terra 400 & Oceana 400 LED status
Terra 400 & Oceana 400 LED status table
Error Codes
Type of tones on RJ11/POTS
Assuring Quality of Service
Specification Summary 27
Electrical & Environmental
Specications - TR400/OC400
(1) Physical Dimensions - TR400/OC400
Troubleshooting 30
Beam Warranty Conditions 31

Terra400 & Oceana400 - Installation & User Manual 55
About BEAM Communications
BEAM Communications, a wholly owned subsidiary of World Reach
Limited (WRR), listed on the Australian Stock Exchange, is a world leader
in design, manufacture and distribution of specialised communications
equipment for the Inmarsat Satellite Network.
BEAM’s commitment to be at the forefront has continued to increase its share
of the global satellite communications market. Its premium distribution
network spans the world.
Recognized as a leading provider of satellite communication solutions,
BEAM specializes in Voice, Data, Tracking and customized solutions.
BEAM develops innovative products and services to meet market
demands and niche applications.
BEAM’s leading edge products are deployed in a wide range of vertical markets
including Maritime, Transport, Government, Defence, Mining, Construction,
Forestry, Emergency Services, Relief Aid, Telemetry and Rural Telephony.
Supported by a dedicated team of professionals, BEAM has developed
solid relationships with its peers and network of distributors worldwide.
BEAM Communications Pty Ltd
8 Anzed Court, Mulgrave,
Victoria, 3170, AUSTRALIA
Web: www.beamcommunications.com
Information: [e-mail]
Support: [email protected]
Tel: [phone]
Fax: [phone]

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These notes will appear throughout this manual
and should be taken into consideration.
Warning or Caution
This symbol and associated text indicate a
warning note providing information to prevent
damage to equipment or personal injury.
Note/Important/Tip Header
This symbol and associated text indicate a note
providing general operating information.
Interference Header
All wireless phones may get interference, which
could aect performance.
Record Header
Write details of your unit for easy reference when
required. Ideal when troubleshooting.
Terminology
TERM DESCRIPTION
TR400/OC400 Terra 400 Terminal or Oceana 400 Terminal
Falcon Falcon Conguration Tool - MS Windows Install
SMS Short Message Service
Mobile Originating Describes a call initiated by the TR400/OC400
Mobile Terminating Describes an incoming call being answered by the TR400/OC400
®The ® symbol, mark and logos are owned by the respective companies
of which the symbol follows. Any use of such marks by BEAM
Communications is under license. Other trademarks and trade names
are those of their respective owners.
RF Radio Frequencies
SMA Sub Miniature version A co-axial RF connection
RJ11 Connector type and reference for the POTS telephone port
POTS Plain Old Telephone Service
GPS Global Positioning System
GSPS Inmarsat’s Global Satellite Phone Service
PABX Private Analogue Branch Exchange
IPxx Ingress rating specifying the environmental protection.
Conventions in this Manual

Terra400 & Oceana400 - Installation & User Manual 7
Package Contents
Check that your TR400 or OC400 package
contains all of the following items:
F 1 x Terra 400 Terminal
F1 x ISD700 Directional/Fixed
Antenna (Passive)
OR
F 1 X Oceana 400 Terminal
F1 x ISD700 Maritime Antenna (Active)
AND
F 1 x 110-240V AC Plug Pack
F 1 x 10-32V DC Power Cable
F 1 x USB Cable
F User Manual & Quick Start Guide
Falcon software is available for download from:
http://www.beamcommunications.com/
falcon
Optional Accessories
The following optional accessories are available
for your TR400 or OC400 terminal
TR400:
Antenna Cable Kits for Active Antennas
• ISD936
IsatDock/Terra10m cable kit (Passive)
• ISD937
IsatDock/Terra 20m cable kit (Passive)
• ISD939
IsatDock/Terra 30m cable kit (Passive)
• ISD940
IsatDock/Terra 40m cable kit (Passive)
• ISD941
IsatDock/Terra 50m cable kit (Passive)
OC400:
Antenna Cable Kits for Passive Antennas
• ISD932
IsatDock/Oceana 6m cable kit (Active)
• ISD933
IsatDock/Oceana 13m cable kit (Active)
• ISD934
IsatDock/Oceana 18m cable kit (Active)
• ISD935
IsatDock/Oceana 31m cable kit (Active)
• ISD938
IsatDock/Oceana 40m cable kit (Active)
See your service provider for pricing and
availability of these quality BEAM accessories.
Additional Information
For the latest in supporting software and
documentation for the Terra 400 terminal or the
Oceana 400 terminal please visit:
www.beamcommunications.com/support
Terra 400 Terminal support Inmarsat’s
IsatPhone Link service.
Oceana 400 Terminals support Inmarsat’s
Fleetphone service.
For further information on these services visit:
www.inmarsat.com
Other Resources Available Online
- Advanced Conguration – inbuilt to Falcon
- Quick Start Guide & Manual
- Antenna Installation Guide
- Falcon rmware upgrade if required
7

8
Safety Information
IMPORTANT!
Please read the following information carefully
before installing and using the TR400/OC400.
Failing to follow instructions may compromise the
safety of the product and may result in personal
injury and/or equipment damage. Please consult
your supplier if you have any further questions.
Refer to the appropriate section of this TR400/
OC400 Installation & User Manual for additional
safety information.
• Store the system in a cool and dry area.
• DO NOT submerge the system in water.
• DO NOT place foreign metal objects or debris
in the system. If debris enters into the system,
please return to factory for service.
WARNING
DO NOT open equipment. There are no user-
serviceable parts inside.
If a DC power supply is to be used, its output must
comply with the Safety Extra Low Voltage (SELV)
requirements of IEC60950.
All connectors must only be connected to equipment
ports which comply with the Safety Extra Low
Voltage (SELV) requirements of IEC60950.
POTENTIALLY EXPLOSIVE ATMOSPHERES
• Obey all signs and instructions.
• Sparks may occur during cable installation
and could cause an explosion or re resulting
in bodily injury or even death.
• Areas with a potentially explosive atmosphere
are often but not always clearly marked.
They include, but are not limited to:
»fuelling areas such as gasoline stations
»below deck on boats;
»fuel or chemical transfer or storage facilities;
»areas where fuel odors are present (for
example, if a gas/propane leak occurs in
a car or home);
»areas where the air contains chemicals
or particles, such as grain, dust, or
metal powders;
»any other area where you normally would
be advised to turn o your vessel engine.

Terra400 & Oceana400 - Installation & User Manual 9
IMPORTANT
Cellular & Satellite terminals or mobiles operate using
radio signals and communication networks. Because
of this, the connection cannot be guaranteed at all
times or under all conditions. Therefore, you should
never rely solely upon any wireless device for essential
communications, for example emergency calls.
» International Commission on Non-Ionizing
Radiation Protection (ICNIRP) 1996
» Verband Deutscher Elektrotechniker
(VDE) DIN-0848
» United States Federal Commission, Radio
Frequency Exposure Guidelines (1996)
» National Radiological Protection Board of
the United Kingdom, GS 11, 1988
» American National Standards Institute
(ANSI) IEEE. C95. 1-1992
• Do not operate your satellite telephone when
a person is within 55cm of the antenna. A
person or object within 55cm of the antenna
could impair call quality and may cause the
phone to operate at a higher power level
than necessary and expose that person to RF
energy in excess of that established by the
FCC RF Exposure Guidelines.
• As a precaution, please maintain the
maximum body distance possible from the
antenna during call transmission.
Safety - Transceiver
Terra 400 and Oceana 400
The TR400/OC400 is a low power radio transmit-
ter and receiver. When it is ON, it receives and
also sends out radio frequency (RF) signals.
• The TR400/OC400 has an in-built transceiver
which is designed to be used with an
external antenna. The antenna transmits RF
energy. The antenna (tted via an extension
coaxial cable to the terminal) must be
located more than > 55cm from the human
body (person) when in operation.
• International agencies have set standards
and recommendations for the protection
of public exposure to RF electromagnetic
energy. These standards are based on
extensive scientic review by scientists,
engineers, and physicians from universities,
government health agencies, and industry
groups. They review the available body of
research to develop ANSI standard. These
ANSI standards are reviewed regularly for
research development:

10
This device has been designed to operate with
antennas ISD710 AT1595-82, ISD715/ISD720
AT1595-83/ISD700 and having a maximum gain
of 6dBi. Antennas having a gain greater than 6dBi
are strictly prohibited for use with this device.
To reduce potential radio interference to other
users, the BEAM antenna type and its gain has
been designed so that the equivalent isotropically
radiated power (EIRP) is not more than that
required for successful communication.
WARNING
Changes or modifications not expressly
approved by BEAM Communications could
void the terminals warranty.
Terra 400 and Oceana 400
FCC Information
This equipment has been tested and found
to comply with the limits for a Class B digital
devices, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the instruction
manual, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be determined
by turning the equipment o and on, the user is
encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the
equipment and receiver
• Connect the equipment into an outlet on
a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.

Terra400 & Oceana400 - Installation & User Manual 11
Other Medical Devices
If you use any other personal medical device,
consult the manufacturer of your device to
determine if it is adequately shielded from
external RF energy. Your physician may be able
to assist you in obtaining this information.
Turn your phone OFF in health care facilities
when any regulations posted in these areas
instruct you to do so. Hospitals or health care
facilities may be using equipment that could be
sensitive to external RF energy.
Vessels
RF signals may aect improperly installed
or inadequately shielded electronic systems
in vessels. Check with the manufacturer or
its representative regarding your vessel. You
should also consult the manufacturer of any
equipment that has been added to your vessel.
Performance of electronically controlled brake
and/or guidance systems can, under certain
unique conditions, be subject to interference
by mobile radio operation. Although the
transceiver meets all requirements regarding
RF emissions, you should mount the transceiver
as far as possible from the guidance system to
minimize any interference.
Electronic Devices
Most modern electronic equipment is shielded
from RF signals. However, certain equipment
may not be shielded against the RF signals from
your wireless phone.
Pacemakers
The Health Industry Manufacturers Association
recommends that a minimum separation of
15cm (six inches (6”)) be maintained between
a wireless phone’s antenna and a pacemaker to
avoid potential interference with the pacemak-
er. These recommendations are consistent with
the independent research by and recommenda-
tions of Wireless Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the phone more than
15cm (six inches) from their pacemaker
when phone is turned ON.
• Should turn the phone OFF immediately if
you have any reason to suspect interference
is taking place.
Posted Facilities
Turn your phone OFF in any facility where
posted notices require such as hospitals and
on-board aircraft.