Belkin F1PG111EN User manual

F1PG111EN
callEverywhere™
Broadband Phone Service
Features Overview
Features Overview

User Account Notes
Keep record of your account information
for future reference.
Phone number
User Name
Password
Product Serial Number
Date Purchased
Product Purchased at (Store name)

Table of Contents
callEverywhere features
Making A Phone Call .......................... 1
911 Service ........................................ 2
Voicemail ............................................ 5
Call Waiting ........................................ 6
3 Way Calling ..................................... 7
Caller ID ............................................. 8
forwardEverywhere ............................. 9
Online Billing .................................... 11
Briefcase – Content Sharing .............. 12
Free Email Service ............................ 14
Ports and LEDs ................................ 15
Contact Information .......................... 19

Making A Phone Call
1
1
Use a standard phone and just dial the
11 Digit number for all calls
You will need to dial all 11 digits for ALL calls including local
and long distance calls.
For example: 1+ (area code)+555–1234
For customers who do not have an unlimited rate plan,
a low per minute charge will apply to calls made after
you have exceeded your plan limit. Please check the
www.everywhere.net site for the most recent per minute
charge that will apply.
International Calling Rates
International calling allows you to make calls throughout
the world.
One phone provides all of the functionality of your local
phone service.
To make an international call pick up the phone and dial
011+ ( country code) + phone number.
International calling rates and country code information are
available at www.everywhere.net
callEverywhere to callEverywhere Calling
You can use the callEverywhere Broadband Phone
Service to place calls to anyone in the world who also has
callEverywhere. Calls between callEverywhere customers are
always free and never count toward your monthly phone plan
minutes. This allows friends and family to gain additional
savings. Perfect for long distance or International users who
want to talk for as long as they want.
NOTE: Requires both callers to have a current Belkin
callEverywhere subscription. Place the call to the
other callEverywhere subscriber and talk for as long
as you want.

2
2
callEverywhere features
911 Emergency Dialing
The Belkin Broadband Phone Service provides two forms of
911 service.
911 Pass-Through
This allows 911 calls to be routed through the local telephone
service line connected from the wall into the phone line
port on the back of the message manager. This requires
that you keep your local phone service active. We strongly
recommend that you connect a phone line from the wall jack
that provides local phone service to the “phone line” on the
Belkin Message Manager. To place a 911 call, simply dial
911 from the analog phone connected to your Belkin
Message Manager.
NOTE: Do not “test” the 911 service.
911 Service
Phone Line

911 Service
3
3
callEverywhere 911
When you dial 911 on your callEverywhere service and a
phone line is not connected from the wall to the Belkin
Message Manager, we route your call from our network to the
Public Safety Answering Point (PSAP) in the area which you
designate as your physical address. Since callEverywhere
gives you the flexibility of choosing phone numbers in area
codes other than your area of residence, 911 service must be
able to alert emergency crews closest to your actual location.
IMPORTANT: In order to use 911 emergency service on
callEverywhere, you must activate your 911
dialing capability.
To activate your 911 Calling Service
Just follow the simple steps outlined on the
www.everywhere.net website. First, sign onto your account
page at www.everywhere.net. Go to the “Features” menu,
and select “Activate 911 Service”. Follow the instructions
to activate your service. You will be asked to provide
your physical address in order to activate 911 service.
The reason this is critical is that when you dial 911 on
your callEverywhere service, we route your call from our
network to the Public Safety Answering Point (PSAP) in the
area which you designate as your physical address. Since
callEverywhere gives you the flexibility of choosing phone
numbers in area codes other than your area of residence,
911 service must be able to alert emergency crews closest to
your actual location.
A few days after completing the activation process on the
www.everywhere.net website, your 911 service will be fully
functional. To verify that your service has been activated, you
will receive an e-mail to your callEverywhere e-mail account.
IMPORTANT: DO NOT test your 911 service by
calling 911.

4
911 Service
4
callEverywhere features
How callEverywhere 911 service works
callEverywhere directs your calls to PSAP, which is different
from the Emergency Response Center to which 911 calls
are directed from your traditional phone service. The PSAP
personnel will NOT have your personal information handy,
so you will need to state your name, address, and telephone
clearly, as well as the nature of your emergency.
Some considerations important to
your safety
NOTE: Because the Belkin Message Manager is
connected to your modem which is powered by an AC
electrical source, your callEverywhere phone service,
including 911 service, will NOT work during a power
outage. Additionally, you may have to reset your Belkin
Message Manager or callEverywhere service to restore
911 service after a power outage. Be sure to have an
alternative means of calling for assistance (such as a
cellular telephone) available to assure your safety in an
electrical blackout condition.
You may also wish to keep a local-usage only traditional
telephone account that will connect you to your area
emergency services if needed. (Important: Do not use a
cordless telephone for this purpose because it will not work
in a power outage.)
IMPORTANT: If you cancel your callEverywhere
Broadband Phone Service, your 911 Service will also
be cancelled within 30 days. If your broadband service
is suspended or cancelled by either you or your service
provider, the 911 service provided by Belkin via the
callEverywhere service will no longer function until your
broadband service is restored.

Voicemail
5
5
CallEverywhere Voicemail gives you complete control,
you can playback your messages online, receive e-mail
notifications when you have new messages and access your
voicemail by phone when you are away.
Play back your voicemails online
Access your voicemails without a phone. You can check for
messages online through your User Home Page via any web
browser and listen to them through your computer’s media
player from anywhere in the world. All the most popular
media players are supported.
Receive E-mail notifications when you get
new messages
You can receive e-mail, pager, or text message notification
every time you receive a voicemail. You may also choose
to receive e-mail notifications with the actual message
attached as an audio file that can be played back by most
media players. Now you can forward voicemails to others,
or save them on you local PC drive as a permanent record.
These features can be enabled or disabled anytime you want
through the User Home page.
Access your voicemail from everywhere
Check your messages by phone simply by calling your own
phone number. When you place a call, if you have a new
voicemail message a quick stutter tone will sound right
before you hear the dial tone. Call your own phone number
and use the interactive voice response menu to listen to your
voice mail.

6
6
callEverywhere features
Call Waiting lets you put one call on hold while you answer a
second one, then alternate between the two with a push of a
button. Call Waiting lets you get through when calling home
even when the phone is in use. Likewise, you’ll know that
others will be able to reach you when you’re on the phone.
Avoid the busy signal with Call Waiting.
How does it work?
While on the phone, a gentle tone will alert you when
receiving another call. To take the other call just press the
flash key. You can press the flash repeatedly to alternate
between the two calls. If a third caller tries to reach you
they’ll get forwarded to voicemail
How to use Call Waiting while on the phone
You will receive a 3 tone beep notifying you of an incoming
call. If you choose to answer the call, you can press the flash
button or switch hook on your phone to activate Call Waiting.
The first call is placed on Hold while you take the other call.
You can jump back and forth between calls by pressing the
flash button or switch hook on your phone.
Call Waiting

77
Three-Way Calling allows you to talk to two people in two
different places at the same time.
Talk with two friends or family members in separate
locations, or discuss a business project with two people on
the line.
How do I use it?
To add a third person to an existing call
• Press the flash key to get a second dial tone
• Dial the number of the person you would like to add to
the existing call
• When they answer, press and release the receiver or
flash key to connect the calls at once
NOTE: Three way call minutes will be deducted from your
minutes as if you were making two calls simultaneously.
If an international number is involved in the 3way call, you
will be charged international rates for those calls.
User Tips
If you don’t want to make a three-way call, be sure to hang
up for at least five seconds between all calls until you hear a
normal dial tone.
If you don’t hang up long enough, you will hear an
intermittent dial tone and could place a three-way call by
mistake.
3 Way Calling

8
Caller ID
8
callEverywhere features
With Caller ID you can see who’s calling before you answer.
Caller ID records the time and date of each call you get and
saves the information in a paperless directory-even if you
don’t answer. See caller ID information on your phone or on
your User Home page recent call history.
• You’re busy and would like to screen your calls before
you answer—View the Caller ID information to see if it’s
a number you would like to answer.
• Missed a call and no voice message was deposited to
you inbox—view the Caller ID history to see which
number you missed.
How do I use it?
• Set up your Caller ID display equipment according to the
manufacturer’s instructions provided with the unit.
NOTE: You can purchase a variety of Caller ID equipment
at many retail stores.
• When you receive a call, the caller’s name and number
will be displayed on the screen after the first ring, unless
the caller has chosen to block it. The time and date of
the call will also be displayed.
NOTE: Some calls may be blocked or otherwise
unavailable. Display equipment required.

99
The forwardEverywhere feature enables you to use your
voice mail/fax number as an all-purpose phone number.
When you enable forwardEverywhere, you supply alternate
phone numbers (like your cell phone or business phone)
which voice mail calls will be forwarded to in real time. You
can prioritize which alternate phone number will be called
first, second, third, etc. or you can even have all alternate
phone numbers called simultaneously.
1. Click the Options button (on far left column).
2. Click the Voice Management link.
3. Select the forwardEverywhere tab.
4. Select the Enable option.
5. Click Next.
6. On the following page, type the alternate phone
number to dial for incoming voice mail calls.
7. Type the priority (order that the phone numbers will be
dialed) for each alternate phone number. Select the
number of rings allowed per phone number.
8. (Optional) Check the Call all at once (Call Blasting) to
dial all alternate phone numbers simultaneously.
9. (Optional) Check Call Screening to enable the ability
to accept/reject incoming forwarded calls.
10. Click Update.
fowardEverywhere (Call forwarding)

1010
callEverywhere features
To disable forwardEverywhere
1. Click the Options button (on far left column).
2. Click the Voice Management link.
3. Select the forwardEverywhere tab.
4. Select the Disable option.
5. Click Update.
NOTE: You can also temporarily disable dialing for
specific alternate numbers by checking the Do Not
Disturb option.
To enable/disable Call Blasting
Call blasting allows simultaneous dialing of all your alternate
phone numbers when someone calls your voice mail number.
1. Click the Options button (on far left column).
2. Click the Voice Management link.
3. Select the forwardEverywhere tab.
4. On the following page click Next.
5. Uncheck the Call all at once (Call Blasting) box.
6. Click Update.
forwardEverywhere (Call forwarding)

1111
Real-Time billing statement
Never be surprised at your bill. Our service offers around
the clock 24/7 real-time billing information, plus real-time
account information from your fingertips. View all the details
through your web interface or print the printer friendly
version for your convenience.
How it works
Log in to your user home page to access the easy to read
billing and service information. The site is fast easy
and secure so you can view and manage your account
without worries.
• View your account balance in real-time so you know how
many minutes are remaining
• View records of all calls made and received including
caller ID information
• View payments and adjustments to your bill
• View your entire billing history since the day you
activated your service
• Change your billing plan or add additional services
• Change your credit card information
Online Billing

12
Briefcase – Content Sharing
12
callEverywhere features
Briefcase is a convenient and powerful way to securely store,
access, share and back up files and folders on line.
Briefcase offers you Private and
Public storage
By uploading files to your Private and public folders you
can access files from the office, at home, or on the road;
collaborate online with colleagues; and share, backup, and
archive files through an easy-to-use interface.
• Store-your files online
Easily upload and store documents, music,
pictures, power points, and price sheets to a
secure online connection.
• Access your data remotely
Get to your files from everywhere. Whether at work,
home, or on the road, you will be connected
• Share Files and Folders
Share files and folders with friends and family. Share files
that are too big to e-mail
• Backup important data
Protect yourself and your files form computer crashes,
viruses, theft and prying eyes

1313
How do I use it?
Go to your User Home Page at www.everywhere.net and
log in.
1. On the left toolbar click on “Public Folders” to create
a either a public folder or “Private Folders” to create a
Private folder. This will determine where you would like to
upload content.
2. Once you choose a “private” or “public” folder you will
then need to choose a subfolder (Example: Public sub
folders are: Music, Office, Photo).
3. Each Subfolder has a “Manage Folders” link which will
give you the choice to: Create Folder, Share Access, or
Upload Files.
4. Click on the link and follow the instructions to complete
the action.
Requirements
Your account includes 4MB of storage space and can be
upgrade on your User Home Page to meet your needs
NOTE: Additional fees for storage apply.
Briefcase – Content Sharing

1414
callEverywhere features
Your new phone service includes a free and robust e-mail
account and service capable of handling your personal and
business needs.
Enjoy the benefits of sending and receiving e-mail and
voicemail in the same location.
Your free e-mail service includes:
• 4 MB of storage space—Storage can be upgraded on
your User Home Page to meet your e-mail needs.
• Spam Guard
• POP3 Access
• Mail Forwarding
• Search
• Message Filtering
• Message Notification
• Address Book
Free Email Service

15
15
Getting familiar with the LED’s
LEDs
When you apply power to the Message Manager or restart it,
a short period of time elapses while the Message Manager
boots up (about 5 minutes). During this time, you will see
all the LED flash on then off. When the Message Manager
has completely booted up, the LEDs will light, indicating the
Belkin Message Manager is ready for use.
WAN LAN FXS FXO
Ports and LED’s

16
16
callEverywhere features
This LED lights in GREEN to indicate that your modem is
connected properly to the Internet. It blinks rapidly when
information is being sent over the port between the Belkin
Message Manager and the modem.
WAN
Green On Internet is connected; phone service
is registered
Green
Blink
Internet is connected; no phone
service is registered
Amber On
Internet connection has failed or
cable
is not connected
This LED lights in GREEN to indicate that your Belkin
Message Manager is connected properly to a network switch
or computer. It blinks rapidly when information is being sent
over the port between the Belkin Message Manager and
Computer/switch.
LAN
Green On Cable is connected
Green
Blink
Data traffic
Amber On Cable is not connected
Ports and LED’s

Ports and LED’s
17
17
This LED lights in GREEN when you go off hook to indicate
that your Belkin Message Manager is ready to make or
accept a call. It blinks rapidly voice data is being sent over
the phone and through the Belkin Message Manager
FXS
Green On Phone is off hook
Green
Blink
Voice traffic
OFF On hook
This LED lights in GREEN when you connect the Belkin
Message Manager to a telephone line. The LED lights in RED
when there is no Telephone line connection notifying the user
that 911 Emergency calls are not supported thru your local
phone service. IMPORTANT: In order to use 911 emergency
service on callEverywhere, you must have local phone
service OR you must activate your 911 dialing capability on
the User Home Page.
FXO
Red On No cable connected for 911 dialing
Green On Phone line connected
NOTE: You do not have to have this port connected in
order to use the Belkin Message Manager.