Beltone AMZ663-DRW User manual

User guide
Beltone Receiver-In-The-Ear hearing aids

Hearing aid information
Left hearing aid Right hearing aid
Serial number Serial number
Model number Model number
Battery type £312 £13
Dome/mold type Open dome
£Small
£Medium
£Large
Power dome
£Small
£Medium
£Large
£Tulip £RIEmold
Program Beep Description
1 One beep
2 Two beeps
3 Three beeps
4 Four beeps
2

FDA warnings and cautions (USonly)
WARNING:People younger than 18 should go to a doctor before using this
People younger than 18 years old need specialized care, and using this without a medical evaluation may
worsen impairment or disability. A hearing aid user who is younger than 18 should have a recent medical
evaluation from a doctor, preferably an ear-nose-throat doctor (an ENT). Before using this, a doctor should
determine that the use of a hearing aid is appropriate.
WARNINGS to Hearing Aid Dispensers
You should advise a prospective hearing aid user to consult promptly with a doctor, preferably an ear
specialist such as an ENT, before dispensing a hearing aid if you determine through inquiry, actual
observation, or review of any other available information concerning the prospective user, that the
prospective user has any of the following conditions:
•Visible deformity of the ear, either congenital or traumatic
•Fluid, pus, or blood coming out of the ear within the previous 6 months
•Pain or discomfort in the ear
•History of excessive ear wax or suspicion that something is in the ear canal
•Dizziness, either recent or long-standing
•Sudden, quickly worsening, or fluctuating hearing loss within the previous 6 months
•Hearing loss or ringing (tinnitus) only in one ear or noticeable difference in hearing between ears
•Audiometric air-bone gap equal to or greater than 15 dB at 500 Hz, 1000 Hz, and 2000 Hz.
3

Outputs over 132 dB SPL:
You should exercise special care in selecting and fitting a hearing aid with a maximum output that
exceeds 132 dB SPL because it may impair the remaining hearing of the hearing aid user.
Sound pressure level in the ears of children:
The developed sound pressure level in the ears of children can be substantially higher than in average
adults.It is recommended to perform an RECD measurement in order to ensure the correct target for the
fitted OSPL90.
CAUTION:
This is not hearing protection
You should remove this device if you experience overly loud sounds, whether short or long-lasting. If
you're in a loud place, you should use the right kind of hearing protection instead of wearing this device.
In general, if you would use ear plugs in a loud place, you should remove this device and use ear plugs.
The sound output should not be uncomfortable or painful
You should turn down the volume or remove the device if the sound output is uncomfortably loud or
painful. If you consistently need to turn the volume down, you may need to further adjust your device.
4

You might need medical help if a piece gets stuck in your ear
If any part of your hearing aid, like the eartip (dome), gets stuck in your ear, and you can’t easily remove
it with your fingers, get medical help as soon as you can. You should not try to use tweezers or cotton
swabs because they can push the part further into your ear, injuring your eardrum or ear canal, possibly
seriously.
NOTE:
What you might expect when you start using your hearing aid
•A hearing aid can benefit many people with hearing loss. However, you should know it will not
restore normal hearing, and you may still have some difficulty hearing over noise. Further, a hearing
aid will not prevent or improve a medical condition that causes hearing loss.
•People who start using hearing aids sometimes need a few weeks to get used to them. Similarly,
many people find that training or counseling can help them get more out of their devices.
•If you have hearing loss in both ears, you might get more out of using hearing aids in both, especially
in situations that make you tired from listening – for example, noisy environments.
Tell FDA about injuries, malfunctions, or other adverse events
•To report a problem involving your hearing aid, you should submit information to FDA as soon as
possible after the problem. FDA calls them “adverse events”, and they might include: skin irritation in
your ear, injury from the device (like cuts or scratches, or burns from an overheated battery), pieces
of the device getting stuck in your ear, suddenly worsening hearing loss from using the device, etc.
Instructions for reporting are available at https://www.fda.gov/Safety/MedWatch, or call 1-800-FDA-
1088. You can also download a form to mail to FDA.
5

Hearing loss in people younger than 18
•People younger than 18 should see a doctor first, preferably an ear-nose-throat doctor (an ENT),
because they may have different needs than adults.
•The doctor will identify and treat medical conditions as appropriate.
•The doctor may refer the person to an audiologist for a separate test, a hearing aid evaluation.
•The hearing aid evaluation will help the audiologist select and fit the appropriate hearing aid.
A person who is younger than 18 years old with hearing loss should have a medical evaluation by a
doctor, preferably an ENT, before buying a hearing aid. The purpose of a medical evaluation is to
identify and treat medical conditions that may affect hearing but that a hearing aid won’t treat on its own.
Following the medical evaluation and if appropriate, the doctor will provide a written statement that the
hearing loss has been medically evaluated and the person is a candidate for a hearing aid. The doctor
may refer the person to an audiologist for a hearing aid evaluation, which is different from the medical
evaluation and is intended to identify the appropriate hearing aid.
The audiologist will conduct a hearing aid evaluation to assess the person’s ability to hear with and
without a hearing aid. This will enable the audiologist to select and fit a hearing aid for the person’s
individual needs. An audiologist can also provide evaluation and rehabilitation since, for people younger
than 18, hearing loss may cause problems in language development and educational and social growth.
An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of
hearing loss in people younger than 18.
6

Table of Contents
FDA warnings and cautions (USonly) 3
Introduction 8
Your hearing aid 9
How to get your hearing aid ready for use 12
How to place the hearing aids in your ears 15
How to remove the hearing aids from your ears 19
How to use your hearing aids 21
Direct Audio Input 25
Advanced options 27
How to clean and maintain your hearing aids 35
Wireless accessories 40
Tinnitus Management 41
General warnings 49
Troubleshooting 51
Regulatory information 53
Technical specifications 60
Additional information 68
7

Introduction
Thank you for choosing our hearing aids. We recommend that you use your hearing aids every day. This way
you will fully benefit from them.
NOTE: Read this booklet carefully before you start using your hearing aids.
Intended use
Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for
impaired hearing. The fundamental operating principle of hearing aids is to receive, amplify, and transfer sound
to the eardrum of a hearing impaired person.
For devices including a Tinnitus Breaker Pro module
The Tinnitus Breaker Pro module is a tool to generate sounds to be used in a Tinnitus Management Program to
temporarily relieve patients suffering from Tinnitus. The target population is primarily the adult population over
18 years of age. This product may also be used for children 12years of age or older.
8

Your hearing aid
64 model
1. Receiver wire
2. Receiver
3. Dome (an open dome is shown)
4. Multi-function button
5. Microphone inlets
6. Battery compartment
7. Model and serial number (in the battery compartment)
1
2
3
4
5
67
9

63 model
1. Receiver wire
2. Receiver
3. Dome (an open dome is shown)
4. Push button
5. Microphone inlets
6. Battery compartment
7. Model and serial number (in the battery
compartment)
1
3
2
5
6
4
7
Domes and earmolds
Power dome Tulip dome Custom earmold
10

Sports lock
The sports lock has been created to help keep the hearing aids in place for people with an active lifestyle.
11

How to get your hearing aid ready for use
Battery warnings
WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest
of your safety and for the environment. Please note:
1. Keep hearing aid batteries away from pets, children, and people with cognitive, intellectual, or mental
health challenges.
2. Never put a hearing aid battery in your mouth.
3. Never swallow batteries nor place them inside any part of the body, as the battery can cause serious
injuries. If a battery has been swallowed or placed inside any part of the body, seek immediate
medical attention.
4. Do not recharge zinc-air batteries. They may leak or explode.
5. Do not attempt to dispose of batteries by burning them.
6. Used batteries are harmful to the environment. Please dispose of them according to local regulations
or return them to your hearing care professional.
7. Batteries may leak. Remove the battery if you leave the hearing aids unused for longer periods.
8. If the batteries are not inserted correctly, the device will not work and the batteries may build up heat.
If this happens, please remove the batteries.
NOTE:
•Always use new zinc-air batteries that have a minimum remaining shelf life of one year.
12

How to insert the battery in your hearing aid
1. Open the battery door
completely by using your
fingernail. Remove the used
battery if present
2. Prepare the new battery.
Remove the protective foil to
activate the battery. Wait for
two minutes before inserting
the battery into the hearing aid
3. Insert the new battery with the
positive side in the correct
position. Always insert the
battery in the battery
compartment door, never
directly into the hearing aid.
Close the battery door.
NOTE: Whenever the hearing aids are not in use, remember to turn them off to avoid unnecessary
battery consumption.
At night, switch off the hearing aids and open the battery doors completely to allow moisture to evaporate and
prolong the hearing aids’ lifespan.
If the hearing aids are experiencing frequent loss of connection to wireless accessories, contact your hearing
care professional for a list of low impedance batteries.
13

Low battery warning
When the batteries are low on power, your hearing aids reduce the volume, and play a melody every
15minutes until they are completely drained and turn off.
Low battery indicator when paired with wireless accessories (optional)
The batteries drain faster when you use wireless functionalities like direct streaming from your smartphone or
streaming sound from your TV with our TV Streamer. When the batteries deplete, the support of some wireless
accessories shuts down. Full functionality returns when you insert a new battery. The table below shows how
the functionality changes with the battery level.
Battery level Signal Hearing aid Remote control Streaming
Fully charged P P P
Low P P x
Depleted (change
battery)
Px x
14

How to place the hearing aids in your ears
How to tell left from right
If you have two hearing aids, they may be programmed differently. One for your left ear, the other for your right.
Do not swap them. Please pay attention to this when cleaning, storing, and inserting the hearing aids.
You might want to ask your hearing care professional to mark your hearing aids with a colored Left and Right
indication: Left is blue and Right is red.
How to insert a receiver dome in your ear
1. Hang the hearing aid over the
top of the ear
2. Hold the receiver tube where it
bends and gently place/push the
receiver dome into the ear canal
3. Push the dome far enough into
the ear canal so that the thin
tube lies flush with the head
(check with a mirror)
15

NOTE: If the hearing care professional has provided you with a sports lock on the receiver tube, make
sure to position it into the indentation above the earlobe.
To avoid whistling, it is important that the tube and the dome fit correctly into your ear. For other possible
reasons, check with the Troubleshooting guide.
CAUTION: Never attempt to bend or modify the shape of the thin tube.
16

How to insert the earmold
1. Hold the earmold between your
thumb and index finger and
position its sound outlet in your
ear canal
2. Slide the earmold all the way
into your ear with a gentle,
twisting movement. Move the
earmold up and down and
gently press to place it correctly
in the ear. Opening and closing
your mouth can ease insertion
3. Place the hearing aid behind
your ear and make sure it sits
firmly behind the ear. By
experimenting, you may
discover an easier method.
With proper insertion, hearing
aids should fit snugly but
comfortably
NOTE: It may be helpful to pull your ear up and outward with your opposite hand during insertion.
CAUTION: Never attempt to modify the shape of the hearing aids, earmolds, or receiver wires yourself.
17

Sport lock
If you lead an active life, your hearing aids may come loose. To avoid this
situation, your hearing care professional can attach and adjust a sports lock
to the receiver.
To insert a hearing aid with a sports lock:
1. Insert the hearing aid as usual
2. Tuck the sports lock in the bottom of the concha.
NOTE: Sport locks may become stiff, brittle, or discolored over time. Contact your hearing care
professional for a replacement.
18

How to remove the hearing aids from your ears
How to remove the receiver dome from your ear
1. Lift the hearing aid off your ear 2. Hold the receiver wire with your thumb and
forefinger where it bends and pull the receiver
dome out of your ear canal
19

How to remove the earmold from your ear
1. Lift the hearing aid from behind the ear.
For a moment, let it hang beside your
ear
2. Using your thumb and index finger, gently pull the earmold
(not the hearing aid or the tubing) loose from the ear. If your
earmold has a removal cord, use it. Remove the earmold
completely by gently twisting it
20