Beltone IIC serie User manual

Instructions for use
Digital In-the-Ear Hearing Instrument
Legend and Ally
IIC
CIC
ITC
ITE
Mic in Helix

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Hearing instrument type designations for models included in this user guide are: DA312r, FCC ID:
X26DA312r, IC: 6941C-DA312r; DA13r, FCC ID: X26DA13r, IC: 6941C-DA13r; DA312i, FCC ID: X26DA312i,
IC: 6941C-DA312i; and DA13i, FCC ID: X26DA13i, IC: 6941C-DA13i. Please see page 4, 5 and 6 for lists of
models referring to these types.
Statement:
This device complies with part 15 of the FCC rules and ICES-003 of the IC rules.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules and ICES-003 of the IC rules. These limits are designed to provide rea-
sonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or televi-
sion reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from the one in which the receiver is con-
nected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications can void the user´s authority to operate the equipment
Intended use
Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compen-
sate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify,
and transfer sound to the ear drum of a hearing impaired person.
Specification of restrictions:
The products are in compliance with the following regulatory requirements:
• In EU: the device conforms to the Essential Requirements according to Annex I of Council Directive
93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Di-
rective 1999/5/EC (R&TTE).
• The declaration of conformity may be consulted at www.beltone-hearing.com
• In US: FCC CFR 47 Part 15, subpart C.
• Other identified applicable international regulatory requirements in countries outside EU and US. Please
refer to local country requirements for these areas.
• In Canada: these hearing instruments are certified under the rules of IC.
• Japanese Radio Law and Japanese Telecommunications Business Law Compliance. This device is
granted pursuant to the Japanese Radio Law (電波法) and the Japanese telecommunications Business
Law (電気通信事業法) This device should not be modified (otherwise the granted designation number
will become invalid).
• Patents
US 7,593,537 US 8,00,849

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Mic in Helix (MIH-S) hearing instrument models with size 10A batteries are available in each of the fol-
lowing variants:
LND17MIH-S UP, LND17MIH-S HP, LND17MIH-S MP, LND17MIH-S LP, LND9MIH-S UP, LND9MIH-S HP,
LND9MIH-S MP, LND9MIH-S LP, LND6MIH-S UP, LND6MIH-S HP, LND6MIH-S MP, LND6MIH-S LP
Mic in Helix (MIH) hearing instrument models with size 312 batteries (including type DA312r with FCC ID
X26DA312r, IC number 6941C-DA312r models designated by a “W”) and size 13 batteries (including type
DA13r with FCC ID X26DA13r, IC number 6941C-DA13r models designated by a “W”) are available in each
of the following variants:
LND17MIH-W UP, LND17MIH-W HP, LND17MIH-W MP, LND17MIH-W LP, LND17MIH UP, LND17MIH HP,
LND17MIH MP, LND17MIH LP, LND9MIH-W UP, LND9MIH-W HP, LND9MIH-W MP, LND9MIH-W LP, LND-
9MIH UP, LND9MIH HP, LND9MIH MP, LND9MIH LP, LND6MIH-W UP, LND6MIH-W HP, LND6MIH-W MP,
LND6MIH-W LP, LND6MIH UP, LND6MIH HP, LND6MIH MP, LND6MIH LP
Invisible-in-the-canal (IIC) and completely-in-the-canal (CIC) hearing instruments with size 10A bat-
tery are available in the following variants:
LND17IIC, LND9IIC, LND6IIC, LND17CIC UP, LND17CIC HP, LND17CIC MP, LND17CIC LP, LND9CIC UP,
LND9CIC HP, LND9CIC MP, LND9CIC LP, LND6CIC UP, LND6CIC HP, LND6CIC MP, LND6CIC LP, AY3CIC
UP, AY3CIC HP, AY3CIC MP, AY3CIC LP, AY2CIC UP, AY2CIC HP, AY2CIC MP, AY2CIC LP.
In-the-canal (ITC) hearing instrument models with size 312 batteries (including type DA312i with FCC ID
X26DA312i, IC number 6941C-DA312i models designated by a “W”) and In-the-canal (ITC) hearing instru-
ments (including type DA13i with FCC ID X26DA13i, IC number 6941C-DA13i models designated by a “W”)
with size 13 battery are available in the following variants:
LND17ITC-DW UP, LND17ITC-DW HP, LND17ITC-DW MP, LND17ITC-DW LP, LND17ITC-D UP, LND17ITC-
D HP, LND17ITC-D MP, LND17ITC-D LP, LND17ITC-W UP, LND17ITC-W HP, LND17ITC-W MP, LND17ITC-
W LP, LND17ITC UP, LND17ITC HP, LND17ITC MP, LND17ITC LP, LND9ITC-DW UP, LND9ITC-DW HP,
LND9ITC-DW MP, LND9ITC-DW LP, LND9ITC-D UP, LND9ITC-D HP, LND9ITC-D MP, LND9ITC-D LP,
LND9ITC-W UP, LND9ITC-W HP, LND9ITC-W MP, LND9ITC-W LP, LND9ITC UP, LND9ITC HP, LND9ITC
MP, LND9ITC LP, LND6ITC-DW UP, LND6ITC-DW HP, LND6ITC-DW MP, LND6ITC-DW LP, LND6ITC-D
UP, LND6ITC-D HP, LND6ITC-D MP, LND6ITC-D LP, LND6ITC-W UP, LND6ITC-W HP, LND6ITC-W MP,
LND6ITC-W LP, LND6ITC UP, LND6ITC HP, LND6ITC MP, LND6ITC LP.
AY3ITC-DW UP, AY3ITC-DW HP, AY3ITC-DW MP, AY3ITC-DW LP, AY3ITC-D UP, AY3ITC-D HP, AY3ITC-D
MP, AY3ITC-D LP, AY3ITC-W UP, AY3ITC-W HP, AY3ITC-W MP, AY3ITC-W LP, AY3ITC UP, AY3ITC HP,
AY3ITC MP, AY3ITC LP,AY2ITC-DW UP, AY2ITC-DW HP, AY2ITC-DW MP, AY2ITC-DW LP, AY2ITC-D UP,
AY2ITC -D HP, AY2ITC-D MP, AY2ITC-D LP, AY2ITC -W UP, AY2ITC-W HP, AY2ITC -W MP, AY2ITC-W L P,
AY2ITC UP, AY2ITC HP, AY2ITC MP, AY2ITC LP

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A new Beltone hearing instrument
Congratulations on your choice of a Beltone hearing instrument!
This is an important step towards clearer hearing and better understanding.
We have used all our experience with hearing instruments to help you communicate, lead an enjoyable
social life and listen to the world around you.
Your hearing aid is a custom made device with electronics from Beltone. Your hearing care practitioner has
tuned it to your individual needs. With a little devotion and patience you will become familiar with it.
This booklet is a short guide to assist you in getting acquainted with your hearing instrument. Read it care-
fully and use it as a guideline.
We wish you happiness and pleasant listening with your new instrument.
Beltone
This booklet & your instrument
In this booklet you will find instructions for inserting and operating your new hearing instrument. You will
find explanations for using your instrument and for daily handling. We will also give a few practical steps
towards better hearing.
In-the-ear (ITE) hearing instrument models with size 13 batteries (including type DA13i with FCC ID
X26DA13i, IC number 6941C-DA13i models designated by a “W”) and In-the-ear (ITE) hearing instruments
(including type DA312i with FCC ID X26DA312i, IC number 6941C-DA312i models designated by a “W”)
with size 312 battery are available in the following variants:
LND17ITE-DW UP, LND17ITE-DW HP, LND17ITE-DW MP, LND17ITE-D UP, LND17ITE-D HP, LND17ITE-
D MP, LND17ITE-W UP, LND17ITE-W HP, LND17ITE-W MP, LND17ITE UP, LND17ITE HP, LND17ITE MP,
LND9ITE-DW UP, LND9ITE-DW HP, LND9ITE-DW MP, LND9ITE-D UP, LND9ITE-D HP, LND9ITE-D MP,
LND9ITE-W UP, LND9ITE-W HP, LND9ITE-W MP, LND9ITE UP, LND9ITE HP, LND9ITE MP, LND6ITE-DW
UP, LND6ITE-DW HP, LND6ITE-DW MP, LND6ITE-D UP, LND6ITE-D HP, LND6ITE-D MP, LND6ITE-W UP,
LND6ITE-W HP, LND6ITE-W MP, LND6ITE UP, LND6ITE HP, LND6ITE MP.
AY3ITE-DW UP, AY3ITE-DW HP, AY3ITE-DW MP, AY3ITE-D UP, AY3ITE-D HP, AY3ITE-D MP, AY3ITE-W UP,
AY3ITE-W HP, AY3ITE-W MP, AY3ITE UP, AY3ITE HP, AY3ITE MP, AY2ITE-DW UP, AY2ITE-DW HP, AY2ITE-
DW MP, AY2ITE-D UP, AY2ITE-D HP, AY2ITE-D MP, AY2ITE-W UP, AY2ITE-W HP, AY2ITE-W MP, AY2ITE UP,
AY2ITE HP, AY2ITE MP
A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting
from organic conditions.
Consistent use of the aid is recommended. In most cases, infrequent use does not permit you to attain full
benefit from it.
The use of a hearing aid is only part of hearing rehabilitation and may need to be supplemented by auditory
training and instructions in lip-reading.

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Statement: ........................................................ 2
Intended use ...................................................... 3
Specification of restrictions: ..............................3
A new Beltone hearing instrument .................... 7
This booklet & your instrument ..........................7
Contents ............................................................8
Your Hearing Instrument ................................. 10
Switching on and off ........................................ 16
Delayed Activation ........................................... 16
Changing batteries........................................... 17
Inserting and removing your custom
instrument........................................................ 19
Inserting and removing your custom
instrument (Mic in Helix devices) ...................... 20
Recognizing left and right instrument............... 21
Setting the volume - optional ...........................22
Program button - optional................................23
Dual microphone system - optional ................. 25
Telecoil Program .............................................. 25
Hearing through an induction loop...................26
Using the telephone ......................................... 27
Auto Phone - optional (not for IIC customs)...... 28
Using Beltone Hearing Instruments with
smart phone apps............................................30
Using Beltone Hearing Instruments with
iPhone®, iPad®, and iPod touch®
(Beltone Legend).............................................. 31
Cellular phones ................................................ 31
Flight Mode .....................................................32
Care and maintenance.....................................33
Daily Cleaning .................................................. 34
Cleaning the vent .............................................34
Wax guard .......................................................35
Storing Your Instrument ...................................36
Beltone Hearing Instruments – with Tinnitus
Breaker Pro .....................................................37
Prescription Use for Sound Generator Users ... 37
Important Notice to Prospective Users ............ 37
User instructions for the Tinnitus Sound
Generator module............................................38
Using TSG with smart phone apps ..................40
The scientific concepts that form the basis
for the device ...................................................40
Technical specifications ................................... 41
CAUTION – Tinnitus Sound Generator............. 42
Warning - Tinnitus Sound Generator ............... 42
TSG warning to hearing healthcare
professionals....................................................43
General Precautions ........................................44
General warnings ............................................45
Battery warning information ............................46
Warning to hearing aid dispensers (US Only) ... 47
Important notice for prospective hearing
aid users (US Only)........................................... 47
Children with hearing loss (US Only) ................48
Eight steps towards better hearing ..................49
Temperature test, transport and storage
information ......................................................52
Technical Data ................................................. 52
Troubleshooting Guide..................................... 54
Your selected model ........................................56
International warranty, service and repairs....... 61
Contents

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Your Hearing Instrument
(Please see page 56-59 for your selected model)
CIC/IIC Hearing Instrument
battery door
wax guard
retrieval line
microphone opening
vent (optional)
model, serial number,
manufacturer
CIC (with optional Program Button and Volume Control) Hearing Instrument
retrieval line
battery door
wax guard
program button (optional)
microphone opening
volume wheel (optional)
model, serial number,
manufacturer

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ITC Hearing Instrument
microphone opening
battery door
wax guard
program button (optional)
microphone opening
volume wheel (optional)
model, serial number,
manufacturer
ITE Hearing Instrument
vent (optional)
battery door
wax guard
program button (optional)
microphone opening
volume wheel (optional)
microphone opening
model, serial number,
manufacturer

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Mic in Helix (10A MIH-S model) Hearing Instrument
battery door
wax guard
retrieval line
(optional)
microphone opening
model, serial number, manufacturer
vent (optional)
program button
(optional)
Mic in Helix (312/13 MIH model) Hearing Instruments
battery door
wax guard
retrieval line (optional)
microphone opening
vent (optional)
program button
(optional)
model,
serial number,
manufacturer

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Switching on and off
Your hearing instrument is switched off by opening the battery
door.
Switch your instrument on by closing the battery door.
Your instrument may have a program button to switch programs.
However, if you close the battery door your instrument will al-
ways start in program number 1. Read more on this subject on page 21.
At night, leave the battery door open. It increases battery life and allows mois-
ture in your instrument to evaporate and increases the instrument’s life span.
Delayed Activation
Your hearing care professional may have activated the Delayed Activation function in your hearing instru-
ment. This function will delay the time in which the hearing instruments turn on by several seconds after the
battery compartment is closed. With Delayed Activation, a beep will be heard for each second of the delay
period. If you wish, this function can be deactivated by your hearing care professional.
On
Off
Changing batteries
(Please ask your hearing care professional what battery size is used for your hearing
instrument )
Low battery indication
Your hearing care professional can set your hearing instrument to give an acoustical
indication when the battery is reaching ithe end of its life. The hearing instrument will
reduce amplification and emit a melody if battery power gets too low. This signal will
recur every fifteen minutes until the hearing instrument automatically switches off. It
is recommended that you keep spare batteries on hand.
Replacing the battery
Open the battery door by placing your fingernail/tip under the edge of the battery
door and gently push it backwards. When opened, remove the dead battery. The
end of the cleaning brush is magnetic. It allows for easy battery removal/insertion.
iAlways use new Zinc-Air batteries that have a minimum remaining shelf-life of
1 year.
Remove the protective foil and wait 2 minutes to allow full activation of the battery
before inserting the battery (plus side facing up) into the hearing instrument. You will
recognize the plus side of the battery because it is marked with a +. Check whether
the + symbols on the battery and on the battery door are on the same side.
Always insert a battery in the opened door, never directly into the instrument.

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Gently close the battery door. Never force the door to close. If the door is not closing easily, remove and
replace the battery and try again.
iWhenever the hearing instruments are not in use, remember to turn them off to avoid unnecessary
battery consumption.
Low battery indicator (when paired with Direct Line accessories)
Active usage of Beltone Direct Line accessories (for example: Remote Control, TV Link 2, Personal Audio
Link and Phone Link) requires more battery power from the hearing instrument than when the hearing in-
struments are working on their own. When the battery in the hearing instrument has depleted to a level at
which use of the Beltone TV Link 2 and Phone Link cannot be supported, the hearing instrument will play
two sets of descending tones. At some point the battery level will not support the Remote Control either
and you will once again hear the descending tones. The hearing instrument will continue to work as usual.
Once a new battery is inserted, full operation of the accessories will resume. Remove the protective seal
from the fresh battery and insert it in the battery door. Check that the + symbols on the battery and on the
battery door are on the same side.
Inserting and removing your custom instrument
Inserting the instrument
• The insertion process varies with the shape of your ear canal. A fairly
straight ear canal allows for easy insertion. However, some ear canals have
sharper curves and may require more care.
• Take the hearing instrument between thumb and index finger and position
its ‘point’ in your ear canal. If available the color dot must point upwards on
CIC instruments. For the IIC, a white dot will be on the top side of the shell
to show the orientation for insertion.
• Now slide the instrument all the way into your ear canal with a gentle,
twisting motion. Insertion can be easier if you gently pull your ear backward
with your other hand.
• Move the instrument up and down with your index finger and press gently
to ensure it is positioned correctly. Opening and closing your mouth can aid insertion. You will feel when
the instrument is inserted correctly.

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Removing your instrument
• Using your thumb and index finger gently pull the hearing instrument (not
the battery door) from your ear. CIC instruments often have a thin plastic
retrieval line. Use this. Never pull the battery door.
• Removal may be easier if you open and close your mouth while simultane-
ously pulling your ear backward with your other hand.
Take some time at home to practice inserting and removing your instrument. It
may be helpful to position your elbows on a table and use a mirror.
Inserting and removing your custom instrument (Mic in Helix devices)
Inserting the instrument
• The insertion process varies with the shape of your ear canal. A fairly
straight ear canal allows easy insertion. However, some ear canals have
sharper curves and may require more care.
• Take the hearing instrument between thumb and index finger and position
its ‘point’ in your ear canal. If available the color dot must point upwards.
• Now slide the instrument all the way into your ear canal with a gentle,
twisting motion. Insertion can be easier if you gently pull your ear backward
with your other hand.
• Move the instrument up and down with your index finger and press gently
to ensure it is positioned correctly. Opening and closing your mouth can aid
insertion. You will feel when the instrument is inserted correctly.
• After the hearing instrument has been properly seated in the ear canal,
locate the microphone and tubing.
• Gently push the microphone into the creased area of the ear that is located
above the ear canal entrance.
• After the microphone is in place, push the tubing into place.
It is important that the microphone tube fits correctly in your ear. If the micro-
phone tube irritates your ear, please contact your hearing care professional.
Recognizing left and right instrument
Your hearing instrument is custom-made to fit your ear. Therefore, right and left instruments differ in shape.
Your hearing instrument is marked with either a left or right indication:
• A left instrument has a blue wax guard, blue shell, or a blue dot;
• A right instrument has a red wax guard, red shell, or a red dot.
This is easy to remember: Red = Right.
The color dot must point upwards on your instruments.
Your hearing instruments are not interchangeable between ears, so do not swap them. Please pay attention
to this during cleaning, storing and inserting.

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Setting the volume - optional
Your instrument has a fully automatic volume control. Therefore, it should
not be necessary to control the amplification (volume) manually.
However, on some types of devices the volume control provides you with
the ability to adjust the amplification to your liking. This volume control is
not available on IIC instruments.
Use your index finger to turn the volume wheel. Turn the wheel forwards
to increase and turn it backward to decrease the volume.
During the fitting of the hearing instrument, your hearing care practitioner will have chosen an optimal vol-
ume setting for you. When switching the instrument on, the volume will have that same setting.
• To prevent unintended use by children or users who are physically or mentally challenged, the volume
control must be configured to allow only a decrease in the output level.
• If you prefer not to use the volume control, your hearing care practitioner can switch the volume control
off.
Program button - optional
If you have a hearing aid with a program button, this will allow you to use up to four different listening pro-
grams, each of them suitable for certain situations.
After pressing the program button, the instrument will switch programs. If it
was in program 1 it will switch to program 2, if it was in program 2 it will switch
to program 3, etc.
If programs 2, 3 or 4 are not activated, nothing will happen.
After pressing the program button, a beep will indicate that the instrument has
switched programs.
The number of beeps indicate which program in the instrument is active:
• one single beep indicates program 1
• two beeps indicate program 2
• three beeps indicate program 3
• four beeps indicate program 4
When you close the battery door and switch the instrument on it will start in
program 1, confirmed by one single beep.
Press the program button if you want to move to a different listening program.
If you have two hearing instruments with the synchronization function enabled, program changes to one
instrument will automatically repeat in the second instrument. When a program change is made in one
instrument, you will hear the same amount of confirmation beeps in the second instrument.

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Let your hearing care practitioner fill out the following table:
Program
number Type of program Intended for
1
2
3
4
Note: Not all devices have 4 programs so ask your hearing care professional if your device is equipped for
multiple programs
Dual microphone system - optional
ITC and ITE models can optionally have a directional microphone function, recognizable by a 2nd micro-
phone opening. If you want to listen to a person in a noisy environment, the microphone in these hearing
instruments can help you to concentrate on the speech. If the microphone is in the directional mode the
background noise may be suppressed. In this mode the sounds in front of you will be enhanced, so you
can better hear the speech of the person you look at. Your hearing care practitioner can program the mi-
crophone in the required modes.
Depending on your hearing instrument and the setting chosen by you and your hearing care practioner,
switching to and from directional mode can be done automatically.
Telecoil Program
Your hearing instrument may have an optional built-in function, enabling an improved use of the telephone
and better hearing in churches or halls where an induction loop system is installed. In order to activate this
function, the telecoil program has to be selected. In this program you will hear the tele-loop transmitted
sounds through the telecoil and the environmental sounds through the hearing aid microphone. If you wish,
your hearing care professional can change the settings in such a way that you will hear no sounds from the
microphone, meaning that most environmental sounds will be lost.

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Hearing through an induction loop
More and more public places, churches, theatres and cinemas, have induction loop systems. In these
particular rooms, they transmit the sound of the presenter or show. At home, radio or television can be con-
nected to an induction loop system. Sound quality through an induction loop is often better because noises
from the environment are not transmitted.
• Switch your instrument to the telecoil program.
• Choose a good spot. Reception is not clear in all locations; it depends on the position of the induction
loop. Watch for signs or try a different seat yourself.
• If needed, adjust the volume up or down.
• After the service or show, switch your instrument back to the microphone program. You will now hear
through the microphone again.
• If the sound of your hearing instrument in the telecoil program is very soft all the time, ask your hearing
care practitioner to make an adjustment.
• Your hearing care practitioner will gladly provide you with advice regarding an induction loop system at
home. Please ask for it.
Using the telephone
Your hearing instrument allows you to use the telephone as you ordinarily do. Hold the phone up to your
ear as you normally would.
If you should experience any problems when using the phone, try one of the fol-
lowing solutions:
• Switch your instrument to the telecoil program, by pushing the program button.
• Hold your telephone handset over your ear as you normally would, but without
pressing against the hearing instrument.
• Listen to the dial tone and move the handset a little to find the position that gives
the best reception.
• The best position to hold a telephone may be determined by the shape of
telephone you are using.
• If needed, turn the volume up or down.
• After completing the phone call, switch your instrument back to the microphone
program.
If the phone has a poor telecoil signal, use the microphone program. Do not hold
the handset too tightly against your ear since this might cause ’whistling.’

28 29
Your hearing care professional can design a telephone program that you can switch to when using the
phone. This program is designed to ease listening on a phone. If you have a hearing instrument with a pro-
gram button, you can switch to this program manually. Your hearing care professional can also enable the
Auto-Phone function to switch to the telephone program automatically.
Auto Phone - optional (not for IIC customs)
The Auto Phone function allows your hearing instrument to automati-
cally switch to your telephone program when a telephone receiver
is raised to the ear. When the telephone receiver is removed from
the ear, the hearing instrument automatically returns to the previous
listening program.
Placement of Auto Phone magnets
Place Auto Phone magnet on your telephone receiver to allow operation of the Auto Phone function. In order
to place Auto Phone magnet properly:
1. Clean the telephone receiver thoroughly.
2. Hold the telephone vertically, in a position similar to when making a telephone call.
3. Place the magnets just below the telephone receiver. Make sure not to cover the microphone openings.
If necessary, move the magnet to another position to improve ease of use and comfort while speaking.
4. If you are not satisfied with the strength of Auto Phone, you can reposition the Auto Phone magnet or
add additional Auto Phone magnets.
iOnly use recommended cleaning agent to clean the telephone prior to placing the magnet on the
phone in order to obtain best possible adherence.
Auto Phone warnings i
Keep magnets out of reach of pets, children and mentally challenged persons. If a magnet is swallowed,
please seek advice from a medical practitioner.
The magnet may affect some medical devices or electronic systems. The manufacturer of any magneti-
cally sensitive devices (e.g. pacemakers) should advise you regarding appropriate safety precautions when
using your hearing instrument and magnet in close proximity to the medical device or electronic system in
question.
If the manufacturer cannot issue a statement, we recommend keeping the magnet or a telephone equipped
with the magnet 30 cm (12”) away from magnetically sensitive devices (e.g. pacemakers).
Auto Phone precautions i
High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative
to the telephone receiver. To avoid the issue, please move the magnet to another place on the telephone
receiver.
Only use magnets supplied by Beltone.

30 31
Auto Phone usage
Telephones can be used in a normal manner. A short melody will indicate that the Auto-
Phone feature has automatically switched to the program designed specifically for listen-
ing on the phone. Initially, you may need to move the telephone receiver slightly to find the best
position for reliable Auto-Phone activation and good hearing on the telephone. If the switching mechanism
is not reliable or consistent, additional magnets can be placed on the telephone.
Listen to radio or TV
When listening to the TV or the radio, start out by listening to news commentators since they usually speak
clearly, then try other programs. If you find it difficult to listen to TV or radio, your hearing care professional
will be able to give you advice on available accessories to enhance your listening capabilities for TV and
radio.
Using Beltone Hearing Instruments with smart phone apps
iIntended use of smart phone apps:
Beltone smart phone apps are intended to be used with Beltone wireless hearing aids. Beltone smart
phone apps send and receive signals from the Beltone wireless hearing aids via smart phones for which
the apps have been developed.
Use with smart phone apps:
• Notifications of app updates should not be disabled, and it is recommended that the user installs all
updates to ensure that the app will function correctly and will be kept up to date.
• The app must only be used with Beltone devices for which it is intended, and Beltone take no responsi-
bility if the app is used with other devices.
• If you would like a printed version of the user guide for a smart phone app please consult customer sup-
port or our website to obtain a printed user guide.
Using Beltone Hearing Instruments with iPhone®, iPad®, and iPod touch®
(Beltone Legend)
Beltone LegendTM is a Made for iPhone instrument and allows for direct communication and control with an
iPhone, iPad, or iPod touch. For assistance in pairing and using these products with your Beltone LegendTM
wireless device, please contact your hearing care professional.
Cellular phones
Your hearing instrument is designed to comply with the most stringent Standards of International Electro-
magnetic Compatibility. However, not all cell phones are hearing instrument compatible. The varying degree
of disturbance can be due to the nature of your particular cellular phone or of your wireless ser vice provider.
If you find it difficult to obtain a good result while using your cellular phone, your hearing care professional
will be able to give you advice on available accessories to enhance listening capabilities.

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Flight Mode i
When boarding a flight or entering an area where RF transmitters are prohibited, wireless functionality must
be deactivated as it is not allowed to radiate radio signals during flights or in otherwise restricted areas.
For wireless hearing instruments follow the following steps to enter and leave flight mode:
It is possible to disable wireless operation by performing the following sequence of operations. Note that
this operation is the same for both hearing instruments with and without a program button.
1. Close the battery door (Hearing Instrument is turned on)
2. Open the battery door within 10 seconds of doing operation #1 (Hearing Instrument is turned off)
3. Close the battery door (Hearing Instrument is turned on 2nd time)
4. Open the battery door within 10 seconds after doing operation #3 (Hearing Instrument is turned off 2nd
time)
5. Close the battery door (Hearing Instrument is turned on 3rd time)
When disabled manually, it is possible to re-enable wireless operation by opening and closing the battery
door. 10 seconds after this operation is completed, wireless operation will begin again.
Note: It is important to wait an additional 15 seconds after wireless function resumes before opening
and closing the battery compartment again for any reason. If the battery compartment is opened and
closed during this 15 second window, flight mode will resume.
Care and maintenance i
Please follow the following instructions to prolong the durability of your hearing instruments:
1. Keep your hearing instrument clean and dry. Wipe the case with a soft cloth or tissue after use to remove
grease or moisture. Do not use water or solvents, as these can damage the hearing instrument(s).
2. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage
to the hearing instruments.
3. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors.
4. Do not leave hearing instruments in or near direct heat or sunlight, such as in a hot, parked car, as exces-
sive heat can cause damage or deform the casing.
5. Do not wear your instrument while showering, swimming, in heavy rain or in a moist environment such
as a steam bath or sauna.
6. If your instrument does get wet, or if it has been exposed to high humidity or perspiration, it should be
left to dry out overnight with the battery out and the battery compartment open. It is also a good idea to
put the instrument and battery in a sealed container together with a drying agent (desiccator) overnight.
Do not use the instrument until it is completely dry. Consult your hearing care professional as to which
drying agent to use.
7. Remove your hearing instrument when applying such things as cosmetics, perfume, aftershave, hair
spray, and suntan lotion. These might get into the instrument and cause damage.

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Daily Cleaning
• Clean your instrument with a soft, dry cloth and the small brush. Do
this above a soft surface or table to avoid damage if the instrument
falls.
• Do not use water or fluids.
Cleaning the vent
Your hearing instrument may have a vent, a small canal through the entire
instrument. If so, clean it regularly.
• Insert the vent-cleaning tool – plastic line with handle – into the vent.
Push the cleaning line completely through the vent.
• Wipe off any collected earwax.
• Pull the line out and wipe off again.
• Repeat this until all the earwax has been removed.
Wax guard
Your hearing instrument is usually equipped with a wax guard. The wax guards are available in a set,
containing red guards, blue guards, and a dedicated tool for changing them. Use red wax guards for right
instruments and blue guards for left instruments. For IIC and some custom products instruments, a white
wax guard is used for both left and right instruments.
For changing HF3 (red/blue) wax filters, the following steps are needed:
1. Brush the sound outlet area with the sound outlet pointed down.
2. Insert the threaded end of the wax filter tool into the used wax filter, and gently rotate clockwise.
3. Gently pull until the used filter is removed.
4. Discard the used filter in the slot located in the wax filter kit by pressing it into the center, sliding it to one
end of the slot, and pull until the filter is discarded.
5. Flip the wax filter tool around, locate a new filter in the dial, and press the tip of the tool into the center
of the dial.
6. Gently pull the new filter out of the dial.
7. Align the new filter to the sound outlet.
8. Press the new filter into the opening, and simultaneously pull and rock back and forth until the new wax
filter is in place.
For changing Cerustop (white) wax filters, the following steps are needed:
1. To remove the old wax guard, insert the removal side of the wax guard tool into the used wax guard so
that the shaft of the tool is touching the rim of the wax guard. Slowly pull the wax guard straight out.
2. To insert the new wax guard, gently press the replacement side of the wax guard tool straight into the
hole of the sound outlet until the outer ring lies flush with the outside of the receiver. Pull the tool straight
out, the new wax guard will remain in place.

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For changing Sentry II (red/blue) wax filters, the following steps are needed:
1. To remove the wax guard from your hearing instrument, slide the forked side of the tool under the wax
guard and pull it upwards.
2. Pick up a new wax guard from the front side of the card by using the other ’nub’ end of the tool. The large
red and blue arrows on the card indicate the front side. Slide the wax guard to the side, through the card.
3. Insert the wax guard into the sound outlet of the hearing instrument.
iAs some custom devices may be built with different wax protection systems, please consult your hear-
ing care professional for the correct usage and maintenance of your wax guard system.
Storing Your Instrument
When you are not using your instrument, keep or transport it in the box supplied. Leave the battery door
open. Keep your instrument in a dry place, not in a bathroom or other humid place. Alternatively, you could
store the instrument in a desiccator from your hearing care practitioner.
Beltone Hearing Intruments – with Tinnitus Sound Generator (TSG)
Description of the device
The Tinnitus Sound Generator (TSG) Module is a software tool that generates sounds to be used in tinnitus
management programmes to relieve suffering from tinnitus.
Explanation of how the device functions
The TSG module is a frequency and amplitude shaped white-noise generator. Noise signal level and fre-
quency characteristics can be adjusted to the specific therapeutic needs as determined by your doctor,
audiologist or hearing healthcare professional.
Your doctor, audiologist or hearing healthcare professional can modulate the generated noise with the pur-
pose of making it more pleasant. The noise can then resemble, for example, crashing waves on a shore.
Modulation level and speed can also be configured to your likes and needs. An additional feature can be
enabled by your hearing healthcare professional that allows you to select predefined sounds that simulate
sounds from nature, such as breaking waves or running water.
If you have two wireless hearing aids that support ear to ear synchronization this functionality can be enabled
by your hearing healthcare professional. This will cause the Tinnitus Sound Generator to synchronize the
sound in both hearing aids.
If your tinnitus troubles you only in quiet environments, your doctor, audiologist or hearing healthcare pro-
fessional can set the TSG Module so that it becomes audible exclusively in such surroundings. The overall
sound level can be adjusted via an optional volume control. Your doctor, audiologist or hearing healthcare
professional will review with you the need for having such a control. For hearing aids where ear to ear

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synchronization is enabled your hearing healthcare professional can also enable environmental monitoring
synchronization so that the TSG noise level is automatically adjusted simultaneously in both hearing aids
dependent on the background sound level. Additionally if the hearing aid has a volume control then the
background noise level monitored by the hearing aid and the volume control can be used simultaneously to
adjust the generated noise level in both hearing aids.
The scientific concepts that form the basis for the device
The TSG module provides sound enrichment with the aim of surrounding the tinnitus sound with a neutral
sound which is easily ignored. Sound enrichment is an important component of most approaches to tinnitus
management, such as Tinnitus Retraining Therapy (TRT).
To assist habituation to tinnitus, this needs to be audible. The ideal level of the TSG module, therefore, should
be set so that it starts to blend with the tinnitus, and so that you can hear both your tinnitus as well as the
sound used.
In a majority of instances, the TSG module can also be set to mask the tinnitus sound, so to provide tempo-
rary relief by introducing a more pleasant and controllable sound source.
Significant physical characteristics
Technical specifications
Audio signal technology
Digital
Available sounds – Tinnitus Sound Generator
White noise signal which can be shaped with the following configurations:
The white noise signal can be modulated in amplitude with an attenuation depth of up to 14dB.
H i g h - p a s s fi l t e r L o w - p a s s fi l t e r
500 Hz 2000 Hz
750 Hz 3000 Hz
1000 Hz 4000 Hz
1500 Hz 5000 Hz
2000 Hz 6000 Hz