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liMitED Warranty
ProblEM inDicator causE solution
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Benkiser Armaturenwerk GmbH warrants that its electronic products will be free of defects
in material and workmanship during normal use for two years from the date the product
is purchased.
If a defect is found in proper usage and error is transmitted in an appropriate period,
Benkiser Armaturenwerk GmbH will, at its discretion, repair, provide a replacement part or
product, or make appropriate adjustments.
In no event shall the liability of Benkiser Armaturenwerk GmbH exceed the purchase price
of the product.
Benkiser Armaturenwerk GmbH is not responsible for labor charges, installation, or other
incidental or consequential costs other than those noted above. Damage caused by
accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will
void the warranty.
Proof of purchase (original sales receipt) including date must be provided to Benkiser
Armaturenwerk GmbH with all warranty claims. An additional prerequisite is that the
installation is carried out in accordance with the Benkiser installation guide and relevant,
applicable statutory provisions. Furthermore, in each case when the product is installed,
the general installation instructions, the technical information and technical datasheets
from Benkiser, as well as the generally recognized rules of technology, must be observed.
For error indication and utilization of warranty service, contact your Benkiser Distributor,
Dealer or Sanitary Contractor. Please be sure to provide all pertinent information regarding
your claim, including a complete description of the problem, the product, model number,
the date the product was purchased, from whom the product was purchased and the
installation date. Also, include your original invoice.
Benkiser Armaturenwerk GmbH AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty excludes product damage due to installation error, incorrect maintenance,
wear and tear, battery, product abuse, or product misuse, whether performed by a
contractor, service company, or the consumer. This warranty does not cover product
damage caused by the following:
- Incorrect installation.
- Inversions of supply pipes.
- Pressures or temperatures exceeding recommended limits.
- Improper manipulation, tampering, bad or lapsed maintenance.
- Foreign bodies, dirt or scale introduced by the water supply or soap tank.
- Use of the soap outside of viscosity specications.
- Alteration of the original product components or spare parts (including pipes).