BenQ Home Cinema Series User manual

User Manual
V 1.00
Digital Projector
Home Series | GP500

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Product Support
You are strongly recommended to upgrade the product to the latest firmware version and refer to the most up-to-date user manual to make
best use of the product.
This document aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to
time without prior notice. Please visit the website for the latest version of this document and other product information. Available files vary by
model.
1. Make sure your computer is connected to the Internet.
2. Visit the local website from Support.BenQ.com. The website layout and content may vary by region/country. Look for the following regularly
to get the most up-to-date information.
• User manual and related document
• Firmware and application
• Frequently asked questions
Servicing
• If misuse or other accident occurs, contact qualified service personnel for servicing.
• Contact your place of purchase or visit the local website from Support.BenQ.com for more support.
Support.BenQ.com

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Q&A Index
Start with the topics you are interested in:
Setup
How do I set up the projector and turn it on?
Choosing a location 20
Operation 24
Image adjustment
How do I adjust the focus of the projected image?
Adjusting the projection angle 30
Fine-tuning the image clarity 31
How to fit the projected image to the screen?
Auto 2D Keystone 32
Corner Fit 33
Screen Fit 34
Usage
How do I use voice control?
Google Assistant 20
How to project wirelessly?
Wireless projection 46
How do I play music via the projector?
Using the projector as a Bluetooth speaker 48

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Table of Contents
Product Support ..................................................................................................................................................2
Servicing ...............................................................................................................................................................2
Q&A Index.............................................................................................................................................................3
Safety Instructions...............................................................................................................................................8
Moisture condensation ............................................................................................................................................................................................ 10
Avoid volatile liquids................................................................................................................................................................................................. 10
Disposal..................................................................................................................................................................................................................... 10
Package contents ................................................................................................................................................11
Introduction ..........................................................................................................................................................12
Projector overview.................................................................................................................................................................................................... 12
Overview .............................................................................................................................................................................................................. 12
I/O ports............................................................................................................................................................................................................... 13
Keypad ................................................................................................................................................................................................................. 13
LED Indicators ..................................................................................................................................................................................................... 14
Dimensions.......................................................................................................................................................................................................... 15
Remote control ......................................................................................................................................................................................................... 16
Overview .............................................................................................................................................................................................................. 16
Installing/Replacing the remote control batteries ............................................................................................................................................18
Remote control effective range.......................................................................................................................................................................... 18
BenQ Smart Control (remote control app).............................................................................................................................................................. 19
Installation............................................................................................................................................................21
Choosing a location.................................................................................................................................................................................................. 21
Obtaining a preferred projected image size............................................................................................................................................................22
Projection dimensions ........................................................................................................................................................................................22
Mounting the projector............................................................................................................................................................................................. 24

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Before mounting the projector ...........................................................................................................................................................................24
Operation ..............................................................................................................................................................25
Installing the ATV dongle ......................................................................................................................................................................................... 25
Starting up the projector .......................................................................................................................................................................................... 26
Shutting down the projector ...............................................................................................................................................................................29
Adjusting the projected image ............................................................................................................................31
Adjusting the projection angle.................................................................................................................................................................................31
Fine-tuning the image clarity....................................................................................................................................................................................32
Fitting the image to your screen.............................................................................................................................................................................. 33
2D Keystone......................................................................................................................................................................................................... 33
Corner Fit ............................................................................................................................................................................................................. 34
Zoom adjustment by the zoom ring...................................................................................................................................................................35
Screen Fit............................................................................................................................................................................................................. 35
Object Avoidance ................................................................................................................................................................................................ 36
Enhancing your cinematic experience................................................................................................................37
Choosing a proper picture mode............................................................................................................................................................................. 37
Advanced settings for better image display...................................................................................................................................................... 37
User Mode Management .................................................................................................................................................................................... 37
Resetting the current picture mode ...................................................................................................................................................................38
Adjusting audio settings .......................................................................................................................................................................................... 38
Adjusting the left and right channels of the speakers (for side projection)....................................................................................................39
Accessing more streaming videos..........................................................................................................................................................................42
Android TV............................................................................................................................................................43
The Android TV home screen .................................................................................................................................................................................. 43
Google Assistant ...................................................................................................................................................................................................... 44
Connections .........................................................................................................................................................45
Switching between Android TV and input sources.................................................................................................................................................47
Switching between Android TV and input sources.................................................................................................................................................47

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Renaming the source.......................................................................................................................................................................................... 47
Wireless connections ............................................................................................................................................................................................... 48
Wireless projection.............................................................................................................................................................................................. 48
Wired connections.................................................................................................................................................................................................... 48
Connecting a device with HDMI .........................................................................................................................................................................48
Connecting a speaker with ARC.........................................................................................................................................................................49
Connecting a USB flash drive ............................................................................................................................................................................. 49
Bluetooth connections ............................................................................................................................................................................................. 50
Using the projector as a Bluetooth speaker ...................................................................................................................................................... 50
Ending the Bluetooth connection....................................................................................................................................................................... 51
Pairing/Connecting to a Bluetooth speaker or headphones ............................................................................................................................51
Disconnecting a Bluetooth speaker or headphones ......................................................................................................................................... 52
Menu operation ....................................................................................................................................................53
Advanced menu........................................................................................................................................................................................................ 53
Main menu: Picture...........................................................................................................................................................................53
Main menu: Audio .............................................................................................................................................................................57
Main menu: Display...........................................................................................................................................................................58
Main menu: Installation.....................................................................................................................................................................61
Main menu: System ..........................................................................................................................................................................62
Main menu: Information....................................................................................................................................................................64
Navigating the Basic menu .................................................................................................................................65
Maintenance.........................................................................................................................................................66
Care of the projector................................................................................................................................................................................................. 66
Cleaning the lens ...................................................................................................................................................................................................... 66
Storing the projector................................................................................................................................................................................................. 66
Transporting the projector ....................................................................................................................................................................................... 66
Light source information.......................................................................................................................................................................................... 67
Getting to know the light hour ............................................................................................................................................................................ 67
To obtain the light source information:..............................................................................................................................................................67
Extending LED life..................................................................................................................................................................................................... 67

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Trouble shooting....................................................................................................................................................................................................... 69
Specifications.......................................................................................................................................................71
Projector specifications ........................................................................................................................................................................................... 71
Timing chart.............................................................................................................................................................................................................. 73
Video timings............................................................................................................................................................................................................ 75
Supported file formats ............................................................................................................................................................................................. 76
Copyright & disclaimer.........................................................................................................................................77
Copyright................................................................................................................................................................................................................... 77
Disclaimer ................................................................................................................................................................................................................. 77
Warranty .................................................................................................................................................................................................................... 77
Statement regarding hyperlinks and third-party websites ..................................................................................................................................... 78

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• Space that is poorly ventilated or confined. Allow at least 50 cm
clearance from walls and free flow of air around the projector.
• Locations where temperatures may become excessively high,
such as the inside of a car with all windows rolled up.
• Locations where excessive humidity, dust, or cigarette smoke
may contaminate optical components, shorten the projector’s
lifespan and darken the screen.
• Locations near fire alarms.
• Locatios with an ambient temperature above 40°C /104°F
• Locations where the altitudes are higher than 2000 m (6562
feet).
2000 m
(6562 feet)
0 m
(0 feet)
5. Do not block the vents holes while the projector is on (even in
power-saving mode).
• Do not cover the projector with any item.
• Do not place the projector on a blanket, bedding or any other soft
surface.
Safety Instructions
Your projector is designed and tested to meet the latest standards for
safety of information technology equipment. However, to ensure safe
use of this product, it is important that you follow the instructions
mentioned in this manual and marked on the product.
1. Please read this user manual before you operate your projector.
Keep this manual in a safe place for future reference.
2. Always place the projector on a level, horizontal surface during
operation.
• Do not place the projector on an unstable cart, stand, or table as
it may fall and be damaged.
• Do not place inflammables near the projector.
Do not use if tilted at an angle of more than 10 degrees left to
right, nor at angle of more than 15 degrees front to back.
3. Do not store the projector on end vertically. Doing so may cause
the projector to fall over, causing injury or resulting in damage.
4. Do not place this projector in any of the following environments.

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9. Do not look straight into the projector lens during operation. It may
harm your sight.
10.Do not operate the projector LED beyond the rated LED life.
Excessive operation of LEDs beyond the rated life could cause
LEDs to break on rare occasions.
11.Do not attempt to disassemble this projector. There are dangerous
high voltages inside which may cause death if you should come
into contact with live parts.
Under no circumstances should you ever undo or remove any
other covers. Refer servicing only to suitably qualified professional
service personnel.
• Please keep the original packing for possible future shipment
• If you need to pack your projector after use, adjust the projection lens to

lens cushion and projector cushion together to prevent damage during
transportation.
6. In areas where the mains power supply voltage may fluctuate
by ±10 volts, it is recommended that you connect the projector
through a power stabilizer, surge protector or uninterruptible power
supply (UPS) as appropriate to your situation.
7. Do not step on the projector or place any objects upon it.
8. Do not place liquids near or on the projector. Liquids spilled into
the projector will void your warranty. If the projector does become
wet, disconnect it from the power point and call BenQ to have the
projector repaired.

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12.When you think service or repair is required, take the projector only
to a suitably qualified technician.
Moisture condensation
Never operate the projector immediately after moving it from a cold
location to a hot location. When the projector is exposed to such a
change in temperature, moisture may condense on the crucial internal
parts. To prevent the projector from possible damage, do not use
the projector for at least 2 hours when there is a sudden change in
temperature.
Avoid volatile liquids
Do not use volatile liquids, such as insecticide or certain types of
cleaner, near the projector. Do not have rubber or plastic products
touching the projector for a long time. They will leave marks on the
finish. If cleaning with a chemically treated cloth, be sure to follow the
cleaning product’s safety instructions.
Disposal
This product contains the following materials which are harmful to
human bodies and environment.
Lead, which is contained in solder.
To dispose of the product, consult your local environment authorities
for regulations.
• The illustrations and the images shown in this document are for your ref-
erence.
• The actual content may vary by the product supplied for your region.