BenQ PU9730 User manual

PU9730 / PW9620 /PX9710
Digital Projector
BenQ User Manual

Table of Contents
Important safety instructions ....................................................... 4
Overview......................................................................................... 7
Shipping contents ..........................................................................................................7
Projector exterior view.................................................................................................8
Front and upper side view.................................................................................................................... 8
Rear and upper side view..................................................................................................................... 8
IO panel ..........................................................................................................................9
Control panel and functions .........................................................................................10
Remote control and functions......................................................................................11
Notes on remote controller operation ............................................................................................ 12
Remote control operation................................................................................................................... 12
Setup and Operation ..................................................................... 12
Install remote controller battery.................................................................................13
Connecting to the projector.........................................................................................13
Projection lens selection and Installation....................................................................14
Installing or removing the optional lens ........................................................................................... 14
Installing the new lens ........................................................................................................................... 14
Removing the existing lens from the projector..........................................................15
Choosing a location .......................................................................................................16
Projection distance and screen size.............................................................................17
Lens shift adjustable range............................................................................................20
Making connections .......................................................................................................21
Preparations ...................................................................................................................21
Connect to PC........................................................................................................................................ 21
Connect to video equipment .............................................................................................................. 22
Connect to control port ...................................................................................................................... 22
Connect to screen trigger.................................................................................................................... 23
Connect to external digital transmitter............................................................................................ 24
Using the projector........................................................................ 25
Preparations ...................................................................................................................25
Turning the orojector on or off ....................................................................................26
Selecting an input source..............................................................................................27
Using the menus ............................................................................................................28
Adjusting the projected Image.....................................................................................29
Adjusting the image position ............................................................................................................... 29
Fine-tuning the image size and clarity.........................................................................29
Adjusting the projection angle .....................................................................................30
Correcting picture distortion .......................................................................................31
Auto-adjusting the image...................................................................................................................... 31
Turning off the projector...............................................................................................32

Using On-Screen Display............................................................... 33
Using the Menus..................................................................................................................................... 33
Navigating the OSD............................................................................................................................... 33
On-Screen Display (OSD) menus.................................................................................34
OSD menu - DISPLAY ..................................................................................................38
OSD menu - PICTURE..................................................................................................40
OSD menu - LAMP........................................................................................................42
OSD menu - ALIGMENT ..............................................................................................43
OSD menu - CONTROL...............................................................................................46
OSD menu - SERVICE...................................................................................................49
Additional information .................................................................. 51
Cleaning the lens............................................................................................................51
Care of the projector.....................................................................................................51
Cleaning the projector case...................................................................................................................... 51
Storing the projector............................................................................................................................. 51
Transporting the projector .................................................................................................................. 51
Replacing the lamp ........................................................................................................52
Installing the optional color wheel...............................................................................54
 Replacingthelter ........................................................................................................55
 Specications .................................................................................................................56
Dimension.......................................................................................................................57
Timing chart...................................................................................................................58
PC timing........................................................................................................................58
3D supported timing .....................................................................................................59
RS232 command control ..............................................................................................61
Control the projector through a network...................................................................64
Set up the projector for networking ................................................................................................. 64
Control the projector through a web browser .............................................................................. 65
Projector Status...................................................................................................................................... 65
Alert mail setup ...................................................................................................................................... 66
Crestron control page .......................................................................................................................... 67
Troubleshooting .............................................................................................................69
Indicator messages................................................................................................................................. 69
Common problems and solutions...................................................................................................... 70
Tips for troubleshooting....................................................................................................................... 70
Image problems....................................................................................................................................... 70
Lamp problems ....................................................................................................................................... 71
Remote control problems.................................................................................................................... 71
BenQ ecoFACTS............................................................................................................72
Copyright ................................................................................................................................................. 73
Disclaimer ................................................................................................................................................ 73
Statement regarding hyperlinks and third-party websites............................................................. 73

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Thank you for your purchase of this quality BenQ projector. For the best results, please read this
manual through carefully as it is your guide through the control menus and operation.
Important safety instructions
1. Please read this user manual before you
operate your projector. Keep this manual in
a safe place for future reference.
Read
Manual
2. Always place the projector on a level,
horizontal surface during operation.
- Do not place the projector on an unstable
cart, stand, or table as it may fall and be
damaged.
-Donotplaceinammablesnearthe
projector.
- Do not use if tilted at an angle of more
than 10 degrees left to right, nor at angleof
more than 15 degrees front to back.
3. Do not store the projector on end vertically.
Doing so may cause the projector to fall
over, causing injury or resulting in damage.
4. Do not place the projector in any of the
following environments:
-spacethatispoorlyventilatedorconned.
Allow at least 50 cm clearance from walls
andfreeowofairaroundtheprojector.
- locations where temperatures may become
excessively high, such as the inside of a car
with all windows closed.
- locations where excessive humidity, dust, or
cigarette smoke may contaminate optical
components, shorten the projector’s
lifespan and darken the screen.
-locationsnearrealarms.
- locations with an ambient temperature
above 35°C/95°F.
- locations where altitude is higher than
1500 meters/4920 feet above sea level.
4920-
9840
feet

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5. Do not block the vents holes while the
projector is on (even in standby mode):
- Do not cover the projector with any item.
- Do not place the projector on a blanket,
bedding or any other soft surface.
6. In areas where the mains power supply
voltagemayuctuateby±10volts,itis
recommended that you connect your
projector through a power stabilizer, surge
protector or uninterruptible power supply
(UPS) as appropriate to your situation.
UPS
7. Do not step on the projector or place any
objects upon it.
8. Do not place liquids near or on the
projector Liquids spilled into the projector
will void your warranty. If the projector does
become wet, disconnect it from the power
point and call BenQ to have the projector
repaired.
9. Do not look straight into the projector lens
during operation. It may harm your sight.
10. Do not operate the projector lamp beyond
the rated lamp life. Excessive operation of
lamps beyond the rated life could cause a
lamp to break on rare occasions.
!!
11. The lamp becomes extremely hot during
operation.Allow the projector to cool for
approximately 45 minutes prior to removing
the lamp assembly for replacement.
!!
12. This projector is capable of displaying
inverted images for ceiling mount
installation. Use only BenQ's Ceiling Mount
Kit for mounting.

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13. Never attempt to replace the lamp
assembly until the projector has cooled
down and is unplugged from the power
supply.
14. When you think service or repair is
required, take the projector only to a
suitablyqualiedtechnician.
15. Do not attempt to disassemble this
projector.There are dangerous high voltages
inside which may cause death if you should
come into contact with live parts.The only
user serviceable part is the lamp which
has its own removable cover. Under no
circumstances should you ever undo or
remove any other covers. Refer servicing
onlytosuitablyqualiedprofessional
service personnel.
Please keep the original packing for possible future shipment.

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Overview
Shipping contents
Carefully unpack and verify that you have the items below. Some of the items may not be available
depending on your region of purchase. Please check with your place of purchase.
Some of the accessories may vary from region to region.
Thewarrantycardisonlysuppliedinsomespecicregions.Pleaseconsultyourdealerfordetailedinformation.
Projector
without lens Warranty card
Quick start guide
Anti-Theft Screw Wired Remote cable Lens Hole Cap
Power cable VGA cable Color wheel
User manual CD
Remote
Without AA batteries

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Projector exterior view
Front and upper side view
2
1
5
4 10
3
5
9
8
6
7
1. Front IR sensor
2. Color wheel door
3. Lens release button
4. LED Indication
5. Foot for adjusting projector level
6.AC power switch
7.AC inlet
8. IO panel
9 Control panel
10.Airintakeandlter
Rear and upper side view
11
12 13
11. Rear IR sensor
12.Air exhaust and lamp door
13.Airintakeandlter

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IO panel
• HD Connect/Lan
ForconnectiontoRJ45Cat5/Cat6Enthernetcabletoinputuncompressedhigh-denitionvideo
(HD), control signals.
• 3D Sync Out
Connection to 3D IR sync signal transmitter.
• DVI-D
Connection to DVI source.
• HDMI
Connection to HDMI source.
• DisplayPort
Connection to device or PC featuring DisplyPort.
• Copmuter-1
15-pin VGA port for connection to RGB, component HD source, or PC.
• Monitor Out
Connection to other display equipment for concurrent playback display.
• Computer-2(R/Pr, G/Y, B/Pb, H,V)
Connection to RGB or YPbPr/YCbCr output signal with BNC type input terminal.
• RS-232
Standard 9-pin D-sub interface for connection to PC control system and projector maintenance.
• TRIGGER
3.5mm mini earphone jack, employs 350mA display relay to provide 12(+/-1.5)V output and
short circuit protection.
• USB
Maintenance exclusive port for authorized maintenance personnel only.
• WIRE Remote
Connection to input Niles or Xantech compatible IR repeater system.
Caution:
Make sure the port is valid before inserting a wired remote controller.The remote controller may
be damaged in case of an invalid port, e.g. a wired remote controller is connected to trigger output.

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Control panel and functions
• POWER
Press to power on/off your projector.
• SOURCE
Press to select video source including HDMI, DVI, VGA, Component/BNC Composite,
DisplayPort or HD Connect.
• AUTO
Press to execute auto signal sync.
• ASPECT
Press and hold this button to switch aspect ratio of current image.
• MENU
Press to hide or display OSD menu.
• ENTER
Press to select, accept or change settings.
• EXIT
Press to go back to last menu or exit OSD menu.
• CENTER LENS
Press to center the lens and reset its shift, focus and zoom parameters.
Note
The lens memory requires precise lens parameter adjustments. Please re-run the Center Lens
function once you install the lens.
• SHUTTER
Press to open/close the shutter.
• LENS SHIFT
Press to move lens move up, down, left and right.
• FOCUS
Press to adjust focus of projection image.
• ZOOM
Press to zoom in and out on projection image.