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BERKELEY LIMITED WARRANTY
Berkeley/Wicor Canada Company (“Wicor”) warrants to the original consumer purchaser (“Purchaser”) of its products that they are free from defects in material or
workmanship.
If within twelve (12) months from the date of installation or twenty-four (24) months from the date of manufacture any such product shall prove to be defective, it shall
be repaired or replaced at Berkeley’s/Wicor’s option, subject to the terms and conditions set forth below.
General Terms and Conditions
Purchaser must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty shall not apply to products which, in the sole
judgement of Berkeley/Wicor, have been subject to negligence, abuse, accident, misapplication, tampering, alteration; nor due to improper installation, operation,
maintenance or storage; nor to other than normal application, use or service, including but not limited to, operational failures caused by corrosion, rust or other
foreign materials in the system, or operation at pressures in excess of recommended maximums.
Requests for service under this warranty shall be made by contacting the installing Berkeley/Wicor dealer as soon as possible after the discovery of any alleged defect.
Berkeley/Wicor will subsequently take corrective action as promptly as reasonably possible. No requests for service under this warranty will be accepted if received
more than 30 days after the term of the warranty.
The warranty on all three phase submersible motors is void if three-leg overload protection of recommended size is not used.
This warranty sets forth Berkeley’s/Wicor’s sole obligation and purchaser’s exclusive remedy for defective products.
BERKELEY/WICOR SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED
TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE DURATION OF THE
APPLICABLE EXPRESS WARRANTIES PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
In the U.S.: Berkeley, 293 Wright St., Delavan, WI 53115
In Canada: Wicor Canada Company, 1800 Courtney Park Drive East, Unit 5-7, Mississauga, Ontario L5T 1W1
TROUBLESHOOTING GUIDE
Hazardous voltage and risk of sudden starts. Disconnect all power to the pump before servicing or working
on pump. Make sure that power is locked out and that pump cannot be accidentally started.
PROBLEM CAUSE
1. Motor does not run when started A. Power failure
B. Fuses blown
C. Motor starter overload has tripped out
D. Main contacts in motor starter are not making contact or the coil is faulty
EControl circuit fuses are defective
F. Motor is defective
2. Motor starter overload trips out immediately A. One fuse has blown
when power supply is switched on B. Contacts in motor overload relay are faulty
C. Cable connections are loose or faulty
D. Motor winding is defective
E. Pump mechanically blocked
F. Overload setting is too low
3. Motor starter overload trips out occasionally A. Overload setting is too low
B. Low voltage at peak times
4. Motor starter has not tripped out but the motor A. Check 1 A), B), D,) and E)
does not run
5. Pump capacity is not constant A. Pump inlet pressure is too low
B. Suction pipe/pump partly blocked
C. Pump is sucking air
6. Pump runs but gives no water A. Suction pipe/pump blocked
B. Foot or non-return valve is blocked in closed position
C. Leakage in suction pipe
D. Air in suction pipe or pump
E. Motor rotates in the wrong direction
7. Pump runs backwards when switched off A. Leakage in suction pipe
B. Foot or non-return valve is defective
C. Foot valve is blocked in open or partly open position
D. Non return valve leaks or is blocked in open or partly open position
E. Discharge valve is defective
8. Leakage from shaft seal A. Pump shaft position is incorrect
B. Shaft seal is defective
9. Noise A. Cavitation is occurring in the pump
B. Pump does not rotate freely (That is, there is increased frictional resistance)
because of incorrect shaft position