Beurer HA 20 User manual

E N Hearing amplifier
Instructions for use......................2
F R Amplificateur auditif
Mode d’emploi ..........................23
E S Amplificador de sonido
Instrucciones de uso ................. 44
HA 20

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ENGLISH
Included in delivery
- 1 hearing amplifier
- 3 earplugs in different sizes
- 2 type 13/PR48 batteries
- Box for storage
- These instructions for use
Contents
1. Intended use................................3
2. Signs and symbols ......................4
3. Getting to know your device .......6
4. Warning and safety notes............6
5. Device description.....................12
6. Initial use and operation ............13
7. Maintenance and cleaning ........15
8. Disposal.....................................16
9. Troubleshooting.........................18
10. Technical specifications ..........20
11. Warranty/service......................21

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Dear customer,
Thank you for choosing one of our products. Our name stands for high-qual-
ity, thoroughly tested products for applications in the areas of heat, weight,
blood pressure, blood glucose, body temperature, pulse, gentle therapy,
beauty, massage and air.
Please read these instructions for use carefully and keep them for later use,
be sure to make them accessible to other users and observe the information
they contain.
With kind regards,
Your Beurer team
1. Intended use
The hearing amplifier is only to be used to help people to hear better. The
device is only intended for the purpose described in these instructions for
use. The manufacturer is not liable for damage resulting from improper or
careless use. The hearing amplifier is an amplifying device and is not a thera-
peutic medical device.

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2. Signs and symbols
The following symbols appear in these instructions for use:
WARNING Warning instruction indicating a risk of injury or damage
to health.
IMPORTANT Safety note indicating possible damage to the unit/ac-
cessory.
Note Note on important information.
Observe the instructions for use
Serial number
Disposal in accordance with the Waste Electrical and Electro-
nic Equipment EC Directive – WEEE

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This product satisfies the requirements of the applicable
European and national directives.
Manufacturer
Storage/Transport
Permissible storage and transport temperature and humidity
Operating
Permissible operating temperature and humidity
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PAP
Dispose of packaging in an environmentally friendly manner

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3. Getting to know your device
The hearing amplifier is a device to help people hear better. It does this by
amplifying sounds and then transmitting these to the ear. The hearing ampli-
fier can neither prevent nor alleviate organically caused hearing loss.
The hearing amplifier offers you a variety of applications. Regardless of
whether you want to watch a film, chat with friends or just feel like listening
to the sounds of nature in the woods, the hearing amplifier helps you to hear
sounds louder and more clearly. The hearing amplifier is an amplifying device
and is not a therapeutic medical device.
4. Warning and safety notes
WARNING
• In the event of an existing or previous ear problem, you should consult
your doctor before using the hearing amplifier.
• Do NOT use the hearing amplifier if you are suffering from an inflammation
of the middle ear or ear canal.

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• If you feel unwell or experience pain when wearing the hearing amplifier,
stop using it immediately and contact your doctor.
• If your ear becomes inflamed or your skin irritated or you experience an in-
creased accumulation of ear wax when wearing the hearing amplifier, stop
using it immediately and contact your doctor.
• Stop using the hearing amplifier and seek medical attention if the following
occurs:
- Rash or eczema on areas of skin that come into contact with the hearing
amplifier. (The parts of the hearing amplifier that come into contact with ar-
eas of skin are made from a material that is kind to the skin. In rare cases,
however, allergic reactions may occur that appear in the form of eczema.)
- Use of the hearing amplifier results in discharge from the ear and/or ne-
cessitates ear treatment.
- Sudden, significant decrease in hearing ability.
• At first, set the volume to a low setting and increase it gradually once you
have become accustomed to the hearing amplifier.
• Do NOT set the volume control too high, as this may cause further damage
to hearing over an extended period of time. This is particularly important to
note, as the device achieves a high output power.

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• Do NOT lend your hearing amplifier to others or use the hearing amplifiers
of others, as there is a risk of hearing damage and infection.
• The hearing amplifier is NOT suitable for use for small children below the
age of 36 months.
• It is particularly difficult to diagnose hearing problems in children. Children
should only be provided with a hearing amplifier following a thorough in-
spection by an ENT specialist.
• Keep the hearing amplifier, the accessories and the batteries away from
children, as there is a risk of injury and choking.
• This device is NOT intended for use by people (including children) with re-
stricted physical, sensory or mental skills or a lack of experience and/or a
lack of knowledge, unless they are supervised by a person who has respon-
sibility for their safety or they receive instructions from this person on how to
use the device. Supervise children around the device to ensure they do not
play with it.
• Do NOT use the hearing amplifier in potentially explosive and hazardous
environments.
• Do NOT use the device in oxygen-rich environments and over an extended
period of time.
• Please contact the manufacturer in the event of the following:

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- if you require assistance in the set-up, use or maintenance of the hearing
amplifier; or
- if the device behaves unexpectedly during operation or otherwise.
• If you have any doubts, do NOT use a damaged hearing amplifier; contact
your retailer or the specified Customer Services address.
• Switch the device off immediately if it is faulty or not working properly.
• Do not attempt to open and/or repair the hearing amplifier yourself. Re-
pairs may only be carried out by Customer Services or authorised retailers.
Failure to comply will result in voiding of the warranty.
IMPORTANT
• Do NOT wear the hearing amplifier in the vicinity of strong electromagnetic
fields or X-rays.
• Do NOT wear the hearing amplifier while bathing, showering or swimming.
• Protect the device from impacts, humidity, dirt, marked temperature fluctua-
tions, direct sunlight and high levels of air humidity.

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• High temperatures may develop in closed vehicles during summer. You
should therefore never leave your hearing amplifier inside a vehicle.
• Do NOT drop the device or subject it to any shocks.
• If the hearing amplifier falls into water, dry it with a cloth and then have it
inspected by your retailer.
• Never attempt to dry the hearing amplifier in a microwave, a tumble dryer
or with a hair dryer. The hearing amplifier may otherwise become damaged.
• Do NOT use the hearing amplifier together with a mobile phone. (The radio
waves of the mobile phone may cause background noise or a loss of volume.)
• Do NOT wear the hearing amplifier while applying cosmetics (e.g. make-
up, hairspray, perfume or sun cream).
• Do NOT wear the hearing amplifier while undergoing short-wave therapy
or medical treatments that are subject to strong radio frequency or mag-
netic fields.
• Take care when operating the switch and controller. Do NOT press too firmly.
• Do not insert any sharp objects into the microphone opening as this may
damage the microphone.
• Do NOT touch the magnets of the hearing amplifier as this may damage
the device.

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• Do NOT touch the inside of the device. There are many sensitive parts that
have been precisely configured. Under no circumstances should you poke
at the inside of the hearing amplifier with a needle or similar object.
• Service your hearing amplifier at regular intervals. Make sure there are no
foreign objects in between the earplug and headphones, as this could im-
pair the sound.

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5. Device description
1 Microphone
2 Volume control
3 On/Off switch
(“I” = switched on,
“O” = switched off)
4 Battery compartment
5 Headphones
6 Earplug
2
1
3
6
4
5

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6. Initial use and operation
Remove the hearing amplifier from the packaging and check that the device
and all accessories are included and not damaged.
1. Open the battery compartment on the hearing amplifier as
shown.
2. Remove the protective film from the button cell battery
included in delivery (type 13/PR48) and insert the battery
into the battery compartment as shown after 10 to 15 min-
utes. When inserting the battery, ensure that the correct
polarity (+/-) is observed.
3. Close the battery compartment again. Now connect your
desired earplug to the headphones.

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Make sure the volume control is initially set to the lowest setting before
operating the hearing amplifier.
4.
Bring the hearing amplifier up to your ear as shown. Slowly
insert the earplug into your ear canal applying no force.
Make sure not to insert the earplug too deeply into the ear
canal. If the earplug is not properly in place or feels uncom-
fortable, try a different earplug.
5. Move the On/Off switch to “I” to switch on the hearing am-
plifier. Use the volume control to adjust the volume to the desired level so
that you can hear sounds clearly and distinctly.
• If you hear a slight whistling sound when wearing the hearing ampli-
fier, check that your earplug is fitted properly in your ear. If it is not
snug enough, use a different earplug.
• The hearing amplifier does not heal an existing hearing impairment,
but it does improve hearing and speech understanding.

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7. Maintenance and cleaning
IMPORTANT
• Always keep the hearing amplifier clean.
• Remove the batteries from the device each time before cleaning.
• Please always treat the product with care and prevent the earplug and
acoustic opening from becoming obstructed with foreign matter. This im-
pairs the function of the sound amplification.
• Clean the hearing amplifier and the earplugs with a clean, dry cloth after
each use. If they are very dirty, you can also moisten the cloth with a mild
soapy solution. Never use abrasive, corrosive or solvent-based cleaning
products.
• An elongated object or brush works well to remove any ear wax stuck in
the earpiece.

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• Allow the hearing amplifier to dry fully after cleaning. Store the hearing am-
plifier in a safe, dry and clean place in the storage box.
• Under no circumstances should you hold the hearing amplifier under wa-
ter, as this can cause liquid to enter and damage the hearing amplifier.
8. Disposal
Notes on handling batteries
• If your skin or eyes come into contact with battery fluid, rinse the affected
areas with water and seek medical assistance.
• Choking hazard! Small children may swallow and choke on batteries. Store
the batteries out of the reach of small children.
• Observe the plus (+) and minus (-) polarity signs.
• If a battery has leaked, put on protective gloves and clean the battery com-
partment with a dry cloth.
• Risk of explosion! Never throw batteries into a fire.
• If the device is not to be used for a relatively long period, take the batteries
out of the battery compartment.
• Do not use rechargeable batteries.
• Do not disassemble, open or crush the batteries.

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• If you are not using the hearing amplifier, switch it off, remove the batteries
and store it in the storage box.
• Batteries must NOT be short-circuited.
• Normal batteries must NOT be charged (risk of explosion)!
Battery disposal
• The empty, completely flat batteries must be disposed of through
specially designated collection boxes, recycling points or elec-
tronics retailers. You are legally required to dispose of the batter-
ies.
• The codes below are printed on batteries containing harmful sub-
stances:
Pb = Battery contains lead,
Cd = Battery contains cadmium,
Hg = Battery contains mercury.
General disposal
For environmental reasons, do not dispose of the device in the household
waste at the end of its useful life. Dispose of the unit at a suitable local col-
lection or recycling point. Dispose of the device in accordance with EC Di-

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rective – WEEE (Waste Electrical and Electronic Equipment). If you have any
questions, please contact the local authorities responsible for waste disposal.
9. Troubleshooting
Problem Possible causes
No sounds can be
heard from the hearing
amplifier.
- Hearing amplifier is not switched on.
- Battery is not inserted correctly (polarity).
- Battery flat.
- Microphone is dirty.
- Hearing amplifier is damaged.
The tone is very weak
and faint.
- Volume setting on hearing amplifier is too low
- Battery is almost flat.
- Earplug is dirty.
- Microphone is dirty.
- The earphone may be damaged.
- Battery compartment not securely closed. Close the
battery compartment.

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Problem Possible causes
The volume control is
set to very loud
The earpiece of the hearing amplifier does not fit correct-
ly in the ear, meaning that the hearing amplifier may not
function correctly in certain circumstances or an unpleas-
ant whistling sound (acoustic feedback) can be heard.
This can be prevented in the following ways:
- Switch off the hearing amplifier and insert it into the ear.
Ensure that it is inserted correctly.
- If the earpiece does not fit correctly in the ear, try it
again with another attachment. It is recommended
to use an earpiece that fits correctly. If you have any
doubts, please contact Customer Services.

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10. Technical specifications
Max. output level: 128 dB ± 4 dB
Sound pressure level: 129.4 dB in accordance with IEC 60118-7
Sound amplification: 40 dB ± 5 dB
Overall harmonic
distortion:
≤5%
Frequency range: 200~5000 Hz
Input noise: ≤30 dB
Voltage: 1.4 V
Power supply: ≤4 mA
Operating conditions: Temperature: -10°C ~ +40°C
Relative humidity: 30% ~ 75%
Atmospheric pressure: 700 ~ 1600 hPa
Storage and
transportation conditions Temperature: -10°C ~ +55°C Relative humidity: 10% ~ 90%
Atmospheric pressure: 500 ~ 1600 hPa
The serial number is located on the device or in the battery compartment.