Bissell 8920 User manual

Features / Operations
ProHeat 2X
TM
USER’S GUIDE
8920, 9200, 9300, 9400 SERIES
Safety Instructions
3
Product view / Accessories
4
Assembly
5
6-17
Maintenance
17-18
Troubleshooting
19-20
Warranty
24
Replacement Parts
22-23
Consumer Services
21

16
Thanks for buying a BISSELL ProHeat 2XTM
We’re glad you purchased a BISSELL ProHeat 2X heated formula deep cleaner.
Everything we know about floor care went into the design and construction of
this complete, high-tech home cleaning system.
Your ProHeat 2X is well made, and we back it with a limited one-year warranty.
We also stand behind it with a knowledgeable, dedicated Consumer Services
department, so, should you ever have a problem, you’ll receive fast,
considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a
global leader in the design, manufacture, and service of high quality homecare
products like your ProHeat 2X.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
2

16
3
IMPORTANT SAFETY INSTRUCTIONS
■ Use only cleaning products formulated by
BISSELL for use in this appliance to prevent internal
component damage. See the cleaning fluid section
of this guide
■ Keep openings free of dust, lint, hair, etc.
■ Do not point attachment nozzle at people
or animals
■ Keep appliance on a level surface
■ Turn off all controls before unplugging
■ Unplug before attaching the Turbo BrushTM
■ Be extra careful when cleaning stairs
■ Close attention is necessary when used by
or near children
SAVE THESE INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
Commercial use of this unit voids the manufacturer’s
warranty.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring
system. If it should malfunction or break down,
grounding provides a safe path of least resistance for
electrical current, reducing the risk of electrical shock.
The cord for this appliance has an equipment-grounding
conductor and a grounding plug. It must only be plugged
into an outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
WARNING: Improper connection of
the equipment-grounding conductor can result
in a risk of electrical shock. Check with a quali-
fied electrician or service person if you aren’t
sure if the outlet is properly grounded. DO NOT
MODIFY THE PLUG. If it will not fit the outlet, have
a proper outlet installed by a qualified electrician.
This appliance is designed for use on a nominal
120-volt circuit, and has a grounding attachment
plug that looks like the plug in the drawing above.
Make certain that the appliance is connected to
an outlet having the same configuration as the
plug. No plug adapter should be used with this
appliance.
When using an electrical appliance, basic precautions
should be observed, including the following:
Read all instructions before using your PROHEAT 2XTM.
WARNING: To reduce the risk of fire,
electric shock, or injury:
■ Do not immerse.
■ Use only on surfaces moistened by
cleaning process
■ Always connect to a properly grounded outlet.
■ See Grounding Instructions
■ Unplug from outlet when not in use and before
conducting maintenance or troubleshooting
■ Do not leave machine when it is plugged in
■ Do not service machine when it is plugged in
■ Do not use with damaged cord or plug
■ If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into water,
have it repaired at an Authorized Service Centre
■ Use indoors only
■ Do not pull or carry by cord, use cord as a handle, close
door on cord, pull cord around sharp corners or edges, run
appliance over cord, or expose cord to heated surfaces
■ Unplug by grasping the plug, not the cord
■ Do not handle plug or appliance with wet hands
■ Do not put any object into appliance openings,
use with blocked opening, or restrict air flow
■ Do not expose hair, loose clothing, fingers
or body parts to openings or moving parts
■ Do not pick up hot or burning objects
■ Do not pick up flammable or combustible materials (lighter
fluid, gasoline, kerosene, etc.) or use in the presence of
explosive liquids or vapour
■ Do not use appliance in an enclosed space filled with
vapours given off by oil base paint, paint
thinner, some moth proofing sub stances, flammable dust,
or other explosive or toxic vapours
■ Do not pick up toxic material (chlorine bleach, ammonia,
drain cleaner, gasoline, etc.)
■ Do not modify the 3-prong grounded plug
■ Do not allow to be used as a toy
■ Do not use for any purpose other than
described in this User’s Guide
■ Do not operate the appliance unless the
nozzle is securely assembled in the
location provided
■ Do not unplug by pulling on the cord
■ Use only manufacturer’s recommended
attachments
■ Always install float before any wet pick up operation
Grounded
Outlets
Grounding Pin

16
Heater Switch
Flex Hose
Upper Handle
Easy Carry
Handle
Lower
Base
Detent Pedal
2-in-1
Water Tank
Heat Indicator
Light
Tank Carry
Handle
ReadyToolsTM
Dial
Edge Sweep
Brushes
Easy To
Remove Nozzle
Spray Trigger
Power Switch
4
These items are available for purchase with your model. To order replacement parts or additional tools or formulas, please refer to page 22-23.
Bare Floor Attachment
TurboBrushTM
Spraying Crevice Tool
6” Wide Stair Tool
Optional Accessories:
Scotchgard protector
applicator Tool Bag
3” Tough Stain Brush 4” Upholstery Tool
Extra Long
Power Cord

16
BISSELL
Fiber Cleansing
FormulaTM with
ScotchgardTM
Protector
Tough Stain
PreCleanerTM
Hard Floor
SolutionsTM
Keep plenty of genuine BISSELL
Advanced Cleaning Formulas on
hand so you can clean whenever
it fits your schedule. Always use
genuine BISSELL deep cleaning
formulas. Non-BISSELL cleaning
solutions may harm the machine
and void the warranty.
5
Scotchgard
protector
Cartridge
Formula Tank
Upper
Handle
Detent Pedal
Spray Trigger
TurboBrush
TM
Storage
(Select Models)
Lower
Base
These items are available for purchase with your model. To order replacement parts or additional tools or formulas, please refer to page 22-23.
Optional Accessories:
Lower Hose Rack
Crevice Tool Holder
Hose Secure Latch
Upper Hose Rack

166
How To Put It Together
How to Use this Guide
This User’s Guide has been designed to help you get
the utmost satisfaction from your BISSELL ProHeat 2X.
You’ll find assembly and operating instructions, safety
precautions, as well as maintenance and troubleshooting
instructions. Please read this Guide thoroughly before
assembling your Deep Cleaner.
Pay particular attention to the product diagram, assembly
instructions, and part names. Locate and organize all
parts before assembly. Familiarize yourself with the
parts and where they go. Following this User’s Guide will
greatly enhance your ability to get the most performance
from your BISSELL ProHeat 2X for many years.
Your ProHeat 2X comes in four easy to
assemble components.
Upper Handle
Lower Base
Tool Caddy (2 pieces)
The only thing you will need to assemble your cleaner is
a Phillips head screwdriver.
Refer to Assembly Diagram on page 4
Slide Upper Handle onto Lower Handle. Screw in
with 3 screws.
Place Upper Hose Rack onto back of Upper
Handle, and secure with 1 screw.
Place Lower Hose Rack onto back of Upper
Handle by pushing in and sliding down until it
snaps into place.
Snap tools into the Tool Caddy as shown in
figure 4.
Wrap Power Cord and Flex Hose as shown in
figure 5.
Keep Flex Hose snugly in place by using the
Hose Secure Latch.
ProHeat 2X assembly is now complete.
WARNING:
Do Not plug in your cleaner
until you have completely
assembled it per the following
instructions and are famil-
iar with all instructions and
operating procedures.
1.
1
2.
3.
4.
5.
6.
2
4
5
1a
3
Tough
Stain Brush
TurboBrush
(available on select
models only)
Scotchgard
Protector Tool
(available on select
models only)
Spraying
Crevice Tool
Crevice Tool
Holder
Hose Secure
Latch

167
Special Features of Your BISSELL ProHeat 2X
Your BISSELL ProHeat 2X Deep Cleaner is a home
cleaning system that uses the power of heat and
brushes to get the deep down dirt for a maximum
clean. Not only does it come with a lot of unique
features, it has been designed with you, the customer,
in mind.
BISSELL ProHeat models all feature a patented built-in
heater which will heat the hot tap water you put in up
to 25 ˚F (14 ˚C) hotter to safely optimize cleaning
effectiveness. The heater will never allow the
temperature to exceed 190 ˚F (88 ˚C). The Heater switch
on the front of the machine controls the heater so you
have the option to turn off the heat if you are cleaning
delicate wool or oriental rugs.
The 2 DirtLifter PowerBrush rolls are designed to
enhance cleaning performance. The bristle pattern safely
lifts out the deep down dirt while gently grooming carpet
fibres. The floating suspension self-adjusts to all carpet
heights and protects your carpet if you leave the power
switch ON ( I ). Once the product is in the Upright
position, the brushes automatically stop spinning. The
Detent Pedal will activate the brush when floor cleaning.
The Custom Clean feature automatically mixes hot tap
water with the BISSELL formula. Simply choose one
of the 4 settings (Heavy Traffic, Normal Clean, Light
Clean, or Rinse) and the ProHeat 2X will adjust the right
amount of cleaning solution to mix with the heated
water to fit your cleaning need.
Having a separate solution tank from the water tank
also allows no waste of formula. Because the water
and solution are stored separately, they are not mixed
until you are ready to clean. When your cleaning job is
finished, the formula can be stored ready to use in your
machine for the next time!
This feature is available on all ProHeat 2X models, either
on top of the Water Tank or on the Upper Handle.
Built-in Heater Feature
Custom CleanTM
Dual DirtLifter PowerBrush

16
Carpet protection applied at the mill typically wears
down with heavy foot traffic over time and with
everyday cleaning, including deep cleaning. To help
restore this important protection, BISSELL offers deep
cleaning formulas with Scotchgard protector and a
post-applicator to apply Scotchgard protector with the
same materials used by carpet mills. This offers extra
protection against dirt and tough stains to keep your
carpets looking good longer.
Until now, to maintain your Scotchgard 5-year
limited stain warranty, you were required to hire
a professional. By using your BISSELL ProHeat 2X
machine with BISSELL formulas containing Scotchgard
protector every 12 months, your carpet warranty from
3M remains in effect. No other home deep cleaning
system can do this for you. Refer to the Scotchgard
protector warranty for details.
Our 2-in-1 full capacity tank system is designed with
a heavy duty bladder inside for clean water. As you
clean, the clean water in the bladder will empty and
mix with the cleaning formula. Dirty water pulled out
of your carpets will collect around the outside of the
bladder so that clean and dirty water are always kept
separate. This allows the user to maximize tank space,
yet only carry one tank to and from the sink for
emptying and filling.
Now, cleaning up your machine after the cleaning
process is easier than ever! Simply remove the 2-in-1
Tank and remove the screw to pop out the nozzle for
rinsing in the sink. Dirt, loose carpet fibres, and
remaining pet hair or fuzz gets washed away in a snap.
This provides either floor cleaning or above the floor
cleaning with the turn of a knob. If choosing above
floor cleaning for upholstery, stairs, or in those creases
close to the baseboards, choose the attachment
appropriate for the job, attach it to the flex hose, and
you are ready to go!
Scotchgard protector Applicator Tool and Scotchgard Warranty
2-in-1 Tank
Easy to Remove and Clean Nozzle
Ready Tools Dial
8

16
Plan activities to give your carpet time to dry
Move furniture to another area if cleaning an
entire room (optional)
Vacuum area with a dry vacuum cleaner
thoroughly before deep cleaning
Pretreating (optional)
Pretreating is recommended to improve cleaning
effectiveness for heavily soiled carpet in high
traffic areas such as entryways and hallways.
A. Spray the BISSELL Tough Stain
Pre-treat formula onto heavy traffic
areas, soiled areas, or stains.
B. Allow to penetrate for at least
3 minutes
C. Clean as normal, using the BISSELL
ProHeat 2X machine on the High
Traffic Setting, following the
instructions below.
Fill the Water Tank. Fill up the 2-in-1Tank by
removing the Tank from the base of the machine
with the Tank Carry Handle. Carry like a bucket
to the sink. Unlatch the top of the Tank from the
bottom by lifting the Tank Latch from the bottom
at the back of the tank. Fill up the Heavy Duty
Bladder with clean hot tap water.
*Do not boil or microwave water as it can
destroy the Bladder.
Leaving the filled bottom of the Water Tank on a
flat surface, only manoeuvre the top part of the
Tank. Replace the top of the Tank to the bottom
by carefully hooking the front of the nozzle into
the grooves on the bottom of the Tank.
Note: Remember to secure the Tank
Latch in the back and test to make sure
it is secure before picking up the Tank.
Before You Clean
1.
2.
3.
4.
Carpet Cleaning
ATTENTION:
Some Berber carpets have a
tendency to fuzz with wear.
Repeated strokes in the same
area with an ordinary vacuum
or deep cleaner may aggravate
this condition. Please see Stain
Removal instructions on page 15.
1
1b
1a
1c
1d 1e
9
1.

16
Fill the Formula Tank. Fill up the Formula Tank
by first unscrewing the Cap and Insert. Always
use genuine BISSELL formulas to maximize
cleaning and for the safety of your machine. Fill
formula up to the line and replace the Cap and
Insert. Place Formula Tank into the slot in the
back of the machine for a snug fit.
Set Custom Clean Dial. Simply choose one of
the 4 settings (Heavy Traffic, Normal Clean, Light
Clean, or Rinse) and the ProHeat 2X will adjust
the right amount of cleaning solution
to mix with the heated water to fit your
cleaning need.
When your cleaning job is finished, the formula
can be stored ready to use in your machine for
the next time!
This feature is available on all ProHeat 2X
models, either at the foot of the machine,
or on the handle.
Set Ready Tools Dial to the Floor Cleaning
Setting.
Turn the Power Switch and Heater On. Plug
into a proper outlet and turn the Power and
Heater switches to the ON ( I ) position. Allow 1
minute for the built-in heater to warm-up before
cleaning. The ProHeat 2X will be fully warmed
and will provide optimal performance after a
minute of continuous heated cleaning.
Cleaning Strokes. While pressing the Trigger,
make one slow forward wet pass and another
one back. Let the Built-In Heater, formula, and
DirtLifter PowerBrushes do the work for you.
Caution: Do not overwet. Take care not to run
over loose objects or edges of area rugs. Stalling
brush may result in premature belt failure.
Note: Your machine is equipped with a
circuit breaker that will automatically shut
off the brush if a large or loose object is
caught in the brush roll. If that happens, be
sure to unplug your machine, remove the
foreign object, and then plug the machine
back in to reset the circuit breaker. This can
also be done by turning the machine off and
back on once the object is removed.
Release the Trigger and make one slow forward
and backward pass over the same area to
remove any residual dirty water and aid in
drying. Repeat cleaning passes until solution
being pulled up appears clean. Continue passes
without pressing the trigger until you can’t see
any more water being pulled up. After cleaning,
you may want to turn the Custom Clean dial
to Rinse to give your carpeting a final Water
Only rinse. This will ensure thorough removal of
embedded dirt loosened by the deep
cleaning formula. BISSELL deep cleaning
formulas contain an anti-resoiling agent that
helps your carpets repel dirt and keeps them
looking good longer.
Carpet Cleaning (Continued)
2. WARNING:
To Reduce the Risk of Fire and
Electric Shock due to internal
component damage, use only
BISSELL cleaning fluids intended
for use with the deep cleaner.
Keep plenty of genuine BISSELL Fiber Cleansing
FormulaTM and ScotchgardTM protector cartridges
on hand so you can clean and protect whenever it
fits your schedule. Always use genuine BISSELL
deep cleaning formulas. Non-BISSELL cleaning
solutions may harm the machine and void
the warranty.
22a
33a
3.
4.
4
5.
6.
10
5
Heater
Switch
Power
Switch

16
Emptying and Re-filling the Tanks. Remove
the Water Tank from the base using the Tank
Carry Handle. Carry the Tank like a bucket to a
utility sink or outside where you will dispose of
the collection water. Unlatch the top of the Tank
from the bottom by lifting the Tank Latch. Taking
the bottom portion of the Tank, pour out toward
the sink from the triangular shaped opening in
the bottom of the tank.
Note: You may notice hair & debris
deposits on the carpet or in the Tank that
were loosened by the cleaning action
(especially with newer carpets that have
never been deep cleaned before). This debris
should be picked up and thrown away.
Fill up the 2-in-1Tank using instructions on page
(9). Remember to secure the Tank Latch in the
back and test to make sure it is secure before
picking up the Tank. Always check the level of
cleaning formula in the Formula Tank at the
same time, and refill as needed.
Rinse (Optional). Rinsing is an optional step
that can be done during the cleaning process by
switching from one of the Clean settings on the
Custom Clean Dial to a Rinse setting, or it can be
done after the carpeted area has been cleaned.
Simply choose the Rinse setting on the Custom
Clean Dial, and follow the same path as you did
for cleaning, taking care to do a forward (wet)
stroke by depressing the trigger, a backward (wet)
stroke, and a forward and backward (dry) stroke,
releasing the trigger. Continue this until the water
you see coming up the nozzle is clear.
Once your cleaning is complete, you can
simply make sure the Water Tank is emptied,
rinsed out, and then put the unit away in
a closet or basement for the next use. The
Formula Tank can remain filled and ready to
go, or it can simply be emptied back into the
formula bottle if that is more convenient.
Note: Store cleaner in a protected, dry
area. Since this product uses water, it
must not be stored where there is a danger
of freezing. Freezing will damage internal
components and void the warranty.
For best results, a few simple steps can assure
your machine is well maintained after your
cleaning is complete.
Carpet Cleaning (Continued)
7.
8.
7c
8
After You Clean
WARNING:
To reduce the risk of fire,
electric shock or injury,
unplug from the outlet
before servicing.
11
7d
8a
7
7b
7a
7e
7f

16
Turn Power and Heater switches OFF (O). Unplug
the machine and wrap the power cord.
After emptying the Water Tank, rinse it out at a fau-
cet with running hot tap water, taking care to clean
underneath the Heavy Duty Bladder, and all around it.
The top half of the Tank can be rinsed clean through
the nozzle area. Also, pop out the Red filter under-
neath the top half of the Tank and rinse that out.
Replace before putting the top and bottom halves of
the tank together.
Before you place the cleaned Water Tank back onto
the machine, simply unscrew the Floor Nozzle using a
Phillips head screwdriver . This can be rinsed out
at the faucet. Then replace back onto the machine by
starting from the bottom of the nozzle and hooking the
tabs into the holes on the bottom sides of the machine.
Secure into place with the screw.
The inside of the end caps by the brush rolls can be
wiped out with a clean paper towel, or, if a more
thorough cleaning is desired, the end caps can be
taken off using a Phillips head screwdriver and
rinsed clean. Replace after cleaning.
Any loose hair or debris can be pulled from the brush
rolls and thrown away. For the most thorough clean
before storage, follow directions on pages 17 & 18 for
removal and replacement of the brush rolls and belts.
After carpet is dry, vacuum again to remove hair
and fuzz.
A few models are equipped with a Scotchgard
Protector post-treatment applicator and
cartridge. Using this, along with one of
the BISSELL cleaning formulas containing
Scotchgard, can be used to help retain the
carpet cleanliness achieved with the ProHeat
2X machine. For best results, the post
cleaning treatment should be applied while
the carpet is still damp. It is recommended
that the Scotchgard protector be applied
every 12 months to all clean carpeted areas,
and after every deep cleaning for high traffic
areas such as entryways and stairs.
Immediately after cleaning and rinsing your carpets,
empty the Water Tank and refill the Heavy Duty Bladder
with clean, hot tap water.
After You Clean (Continued)
Post-Treatment Scotchgard Protector (Optional)
1.
2.
3.
4.
5.
6.
7.
1.
12
WARNING:
To reduce the risk of fire,
electric shock or injury,
unplug from the outlet
before servicing.
3
Filter

16
Purge the hose to eliminate cleaning solution from
the tube by spraying clean water through the hose
without attachments into a sink for 15-30 seconds.
Attach Scotchgard post-applicator cartridge to the
Applicator Tool, following the instructions on the
cartridge. Attach the combined Tool/Cartridge to
the hose. The water from the 2-in-1 Tank will
automatically mix with the concentrated Scotchgard
post-treatment formula contained in the cartridge.
Turn the Custom Clean Dial to the
Rinse/Protect setting.
Before applying Scotchgard protector to a large
area, test in a small, hidden area for colourfastness.
Examine area when dry. If colour is affected, do not
use. For use on upholstery, look for manufacturer’s
cleanability code tag. Use only on fabrics coded
“W” or “WS”. If coded “S” or “X”, do not use. Not
recommended for use on velvet, silk vinyl, leather,
or 100% cotton upholstery.
Apply Scotchgard protector in a slow sweeping
motion with a slight overlap of the treated area. For
best coverage, follow the guide on the cartridge.
One 8 oz (236 mL) cartridge protects 200 ft2
(18.6 m2). This is equal to two average size
rooms, (each at 10 x 10 ft or 3 x 3 metres).
Periodically check the level in the bottle to
ensure the best coverage.
Be careful not to spray the protector onto furniture
or fabric that has not been tested for colourfast-
ness. If this does occur, wipe off the protector.
Remove the bottle from the spraying applicator tool.
If concentrate is left, replace the cap to the cartridge
and store at room temperature for later use.
With the applicator tool still on the end of the
hose, spray clean hot water into the sink to avoid
any future clogging.
Store tool in a convenient location for use the
next time.
Post-Treatment Scotchgard Protector (Optional)
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
2
13
Tip:
If clogged, soak
applicator tool
in hot tap water
before using.

16
Your ProHeat 2X machine comes equipped with
a hose and at least 1 attachment for cleaning
stairs, upholstery, and more.
Important! If using to clean Upholstery, check
Upholstery Tags.
A. Check manufacturer’s tag before
cleaning. “W” or “WS” on the tag means
you can use your ProHeat 2X. If the tag
is coded with an “X” or an “S” (with a
diagonal stripe through it), or says “Dry
Clean Only”, do not proceed with any
deep cleaning machine. Do not use on
Velvet or Silk. If manufacturer’s tag is
missing or not coded, check with your
furniture dealer.
B. Check for colourfastness in an
inconspicuous place.
C. If possible, check upholstery stuffing.
Coloured stuffing may bleed through
fabric when wet.
D. Plan activities to allow upholstery time
to dry.
E. Vacuum thoroughly to pick up loose
debris and pet hair. Use a vacuum
with a brush attachment and a crevice
tool to clean in fabric folds.
Follow the instructions on pages 9 & 10 for
filling the Water Tank and the Formula Tank.
Set Ready Tools Dial to the Hose
Attachments Setting. This will allow spray and
suction from the hose.
Set Custom Clean Dial for Heavy Traffic, Normal
Clean, Light Clean, or Rinse, as desired
Attach the cleaning tool to the end of the hose.
Plug in and turn on the Power Switch and Heater
(if desired).
Clean by pressing the trigger to spray solution
onto the area to be cleaned. Slowly move the tool
back and forth over the soiled surface. Release
the trigger to suction soiled water. Continue to
clean in the area, working in small sections, until
no more dirt can be removed. Rinse (optional)
and suction as needed.
Caution: Do no overwet.
Remove and rinse tools in clean, running water.
Dry and replace in the Tool Caddy.
It is recommended that you suction clean water
from the tap to rinse out the hose. Before replac-
ing lift end of hose and stretch out to ensure all
water is cleared from hose.
Coil Flex hose around the Tool Caddy.
Cleaning With Attachments
1.
2.
3.
4.
5.
6.
Adsdfdd ghg bvh
cvbbj jkn hnbj jkvh
gcghhjj jhffhl kllgh
Manufacturer’s tag
WARNING:
To reduce the risk of
injury, be extra careful
when cleaning stairs.
Make sure machine is
secure and level.
7.
8.
9.
5
14 10.
9a 9b

16
Empty Water Tank and rinse out, following the
instructions on page 11.
Return Ready Tools Dial to Floor Setting.
Keep plenty of genuine BISSELL Fiber Cleansing
FormulaTM and Scotchgard
TM protector cartridges on
hand so you can clean and protect whenever it fits
your schedule. Always use genuine BISSELL deep
cleaning formulas.
Do Not Delay! Attending to an accident soon
after it occurs ensures the most optimal clean.
Leaving it for an extended period of time may
cause it to set and become permanent.
Blot up liquids with an absorbent cloth or paper
towels. White materials are recommended
because certain dyes may bleed and make the
stain worse.
Gently scrape up any semi-solids with a spoon
or spatula. Do not use a knife or other utensil
with sharp edges because it could damage the
carpet or upholstery.
If the area has dried, remove the remaining
semi-solids and residue with a sweeper or vacuum.
BISSELL
Fiber Cleansing
FormulaTM with
ScotchgardTM
Protector
item # 710C
BISSELL
Multi-Allergen
RemovalTM
Formula with
ScotchgardTM
Protector
item # 720C
BISSELL
Pet Odor and
Soil RemovalTM
Formula with
ScotchgardTM
Protector
item # 735C
BISSELL
Natural Orange
Extract Formula
with ScotchgardTM
Protector
item # 740C
Keep plenty of genu-
ine BISSELL Fiber
Cleansing FormulaTM and
ScotchgardTM protector car-
tridges on hand so you can
clean and protect
whenever it fits your
schedule. Always use
genuine BISSELL deep
cleaning formulas.
Non-BISSELL cleaning
solutions may harm the
machine and void
the warranty.
WARNING:
To Reduce the Risk of
Fire and Electric Shock
due to internal
component damage,
use only BISSELL clean-
ing fluids intended for
use with the deep cleaner.
Cleaning With Attachments (Continued)
11.
1.
2.
12.
Cleaning Fluid Section
Stain Removal
3.
15

16
Be sure to test any spot removal formulas in
an inconspicuous area first. This is important
as some dyes and materials could be damaged
or discoloured by cleaning solvents. If such a
change should occur, try a different solution or
call a professional.
If cleaning on Berber carpeting, gently run your
machine over a hidden area. If no fuzzing occurs,
continue cleaning in soiled area.
Using the BISSELL Tough Stain PreCleaner,
spray evenly over soiled area. Do not overwet.
Wait 3-5 minutes. Gently work the solution by
blotting area with a clean, damp, colour safe
cloth.
Clean using either the Floor Setting, or Hose
Attachment Setting on the Ready Tools Dial.
Your ProHeat 2X model may have already come
with a Bare Floor attachment and Hard Floor
Solutions Formula. If not, these products are
available for purchase by contacting the BISSELL
Consumer Services department by phone or at
the website. The Bare Floor tool provides effective
cleaning for linoleum, vinyl, and tile floors.
Caution: Do not use on hardwood floors.
Vacuum or Sweep thoroughly to pick up any
loose debris and pet hair.
Move any furniture, if needed.
Empty any carpet cleaning formula back into the
BISSELL bottle if stored in the Formula Tank. Fill
Formula Tank with BISSELL Hard Floor Solutions,
available at many retailers, or contact BISSELL
Consumer Services.
Fill the Water Tank with Hot Tap Water and Set Aside.
Attach the Bare Floor Tool onto the bottom of the
machine underneath the Floor Nozzle.
Check Ready Tools Dial. It should be set on
Floor Cleaning.
Set the Custom Clean Dial to Normal Clean.
Plug into an outlet and turn the Power Switch
and Heater ON ( I ).
Stain Removal (Continued)
4.
5.
6.
7.
Bare Floor Cleaning
1.
2.
3.
4.
5.
6.
7.
8.
5
6
16

16
Bare Floor Cleaning (Continued)
Slowly move the machine forward and back over
bare floor surface one time while depressing
trigger. Caution: Do not overwet.
Repeat the motion without pressing the trigger
using the Bare Floor tool to squeegee and
suction up the dirty water.
Allow approximately 30 minutes for floors to dry.
Remove Bare Floor tool and rinse and dry to store.
If any formula remains in the Formula Tank, pour
it back into the Hard Floor Solutions bottle for
use the next time.
Rinse out the Formula Tank.
Occasional replacement of one or both belts
may become necessary. If that is needed,
please follow the instructions below.
Turn off the machine, and unplug it from the outlet.
Remove both the Water Tank and the Formula
Tank. Set aside.
Unscrew the Front Nozzle and remove it. Set aside.
Turn the machine on its side.
IMPORTANT: cord side down.
Remove the Clear End Cap by unscrewing the 2
Black Screws. Take care not to drop the screws
into the unit.
Remove 1 Silver Screw.
Remove Pivot Arm by gently lifting up.
Remove Small Brush Belt.
Replace Small Brush Belt, and Reverse Steps
Above.
9.
10.
11.
12.
13.
14.
Belt Removal and Replacement Instructions
1.
2.
3.
4.
5.
6.
7.
8.
9.
1
3
2
3a
45
6 7
8


9
17
WARNING:
To reduce the risk of fire,
electric shock or injury,
unplug from the outlet
before servicing.

16
Brushes can be removed for cleaning or
replacement as desired.
Follow Belt Removal Instructions on page 17.
Remove Brush Rolls by pulling them off of the
metal rods.
Place Cleaned or New Brush Rolls back onto the
rods. Make sure one washer is on each end of
the rollers prior to sliding onto the rod. Be sure
to let the rod slide through the bushing to insure
proper fit.
Re-attach the long belt on the bottom to the
cogs of the small roller brushes.
Place small belt over back roller and metal cog.
Place pivot arm in place and screw in place
using the Silver screw.
Re-attach Clear End Cap by tightening with the
(2) Black screws.
Return Front Nozzle to front of unit, be latching
from underneath and then securing with a screw.
If you have any questions or are
having trouble installing or replacing your
belt(s) or brushes, please call BISSELL
Consumer Services at 1-800-263-2535.
Brush Removal and Replacement Instructions
1.
2.
3.
4.
5.
6.
7.
8.
23
5
6
18
7
4
8

16
Troubleshooting
Built-in Heater Ready Light does not illuminate.
Possible Causes: Remedies:
The Heater Switch is not turned ON ( I ) Turn the Heater Switch ON ( I ).
The Power Switch is not turned ON ( I ) Both switches must be ON ( I ) to
activate the Heater Ready Light.
Reduced Spray or No Spray.
Possible Causes: Remedies:
Water Tank may be empty Fill Heavy Duty Bladder with hot
tap water.
Formula Tank may be empty Fill Formula Tank with BISSELL Fiber
Cleansing Formula for cleaning.
Tanks may not be seated completely Turn Power OFF (O). Remove and
reseat tanks.
Pump may have lost prime Turn Power OFF (O) and then back
ON ( I ). Wait one minute, then
depress Trigger.
DirtLifter PowerBrushes do not turn
Possible Causes: Remedies:
The Brush is off or broken Turn the machine OFF (O) and unplug
from outlet. Follow instructions on
page 17.
The unit is in the upright position Brushes only rotate when unit is
reclined using the detent pedal.
Circuit Breaker may have tripped Turn the machine OFF (O) and unplug
from outlet. Check to see if foreign
object is caught in brush roll. Remove
object. Plug machine back in to reset
circuit breaker.
Carpet Protector is not spraying
Possible Causes: Remedies:
Cartridge is not connected to the tool Follow instructions on cartridge to
assure proper fit.
Ready Tools Dial on Floor Setting Set Ready Tools Dial to Hose
Attachments Setting.
Solution clogging the Spray Trigger Soak Applicator Tool only in hot water.
Spray without the cartridge attached
to purge any residual solution left in
the tool.
WARNING:
To reduce the risk of
fire, electric shock or
injury unplug from outlet
before servicing.
1 1
22
1 1
22
3 3
4 4
1 1
1 1
2 2
3 3
19
2 2
3 3

16
Troubleshooting (Continued)
Cleaner not picking up solution
Possible Causes: Remedies:
Ready Tools Dial may be at wrong setting Set Ready Tools Dial to either Floor
Cleaning or Hose Attachments Setting.
Tank may not be seated properly Pick up both the Water Tank and
Formula Tank and reseat them so
they fit snugly on the unit.
Solution or Water Tank is Empty Check fluid levels in Heavy Duty
Bladder and Formula Tank.
2-in-1 Tank has picked up maximum Empty 2-in-1 Tank and Refill with
dirty water Clean Hot Tap water into the Heavy
Duty Bladder.
Thank you for selecting a BISSELL product.
If you should happen to need assistance during assembly or operations, call 1-800-263-2535.
Please do not return this product to the store
1 1
22
3 3
44
20