BIXOLON SRP-350III User manual

User Manual
Network Interface
SRP-350Ill
SRP-352Ill
SRP-350IIOBE
Thermal Printer

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■Table of Contents
1. Manual Information........................................................................................................3
2. Specifications.................................................................................................................3
2-1 Hardware version ..................................................................................................... 3
2-2 Configuration Tool .................................................................................................... 3
3. How to install..................................................................................................................4
4. Ethernet Test by using Windows Test Page ................................................................5
5. Factory Reset...............................................................................................................11
6. Function Key set up.....................................................................................................12
7. Troubleshooting...........................................................................................................13
[Appendix 1] Details of interface card............................................................................14
[Appendix 2] Virtual Driver..............................................................................................14

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1. Manual Information
The purpose of this manual is to provide information on the operation and usage
instructions of the Ethernet Interface for the BIXOLON Printers.
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and
quality of all our products. In following, product specifications and/or user manual content
may be changed without prior notice.
2. Specifications
2-1 Hardware version
Printer
Interface Card
Picture
SRP-350III
SRP-352III
IFJ-E TYPE
SRP-350IIOBE
OnBoard
2-2 Configuration Tool
BIXOLON provides 2 types of network and serial communication set up utilities as a below.
- Configure_Vx.x.x.exe
- Web Server

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3. How to install
1) Check the interface version.
[Note]
Each version uses its own Configuration Tool.
2) Turn of the printer and insert the interface card.
Interface Card
Printer
IFJ-E TYPE
SRP-350III
SRP-352III
OnBoard
SRP-350IIOBE

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4. Ethernet Test by using Windows Test Page
You can use the Windows printer driver as shown below when there is no test program.
Operating systems that allow you to use the Windows printer driver are Windows 2000, XP,
2003 Server, VISTA, 2008 Server, 7.
1) Install the Windows printer driver.
[Note]
- The Windows driver is included in the CD.
2) Click the Start button, and then select “Printers and Faxes.”
3) Select and right click on the corresponding model, and then select “Properties.”

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4) Select the “Ports” tab from the “Properties” window.
5) Click “Add Port…”

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6) Select “Standard TCP/IP Port” and click “New Port...”
7) Click the [Next] button in the “Add Standard TCP/IP Printer Port Wizard” window.
8) Enter the IP address assigned to the printer in the “Printer Name or IP Address” field in
the “Add Port” pop up window, and then click the [Next] button.
[Note]
- Enter the same IP address entered during the installation of the interface card.
Only enter the “Printer name or IP address.”

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9) Click the [Next] button in the “Additional Port Information Required” window.
[Note]
- Click the [Next] button to proceed without any changes.
10) Click the [Finish] button at the “Completing the Add Standard TCP/IP Printer Port
Wizard” window.
11) Click the “Cancel” button in the Printer Port window, closing the window.

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12) Click the “Configure Port...” button in the “Properties” window.
13) Enter the same number as the local port number set during the installation of the
interface card in the “Port Number” field in the Raw Settings.
[Note]
- Do not change any other items except the RAW Settings.

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14) Click [OK] when you finish entering the required values, and then click the [Apply]
button.
15) Select the “General” tab in the Properties window, and then select the “Print Test
Page” to check the printing status.

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5. Factory Reset
1) Default setting after factory reset
- Activate DHCP mode
- Local Port: 9100
- Inactivity Time: 0
2) How to reset
(1) Turn off the printer.
(2) Turn on the printer while pressing Function Key .
[Note]
- Press Function key 3 more seconds after turning on the printer.
(3) Wait 10 seconds until new IP address is allocated to the printer.
- The IP address will be allocated automatically under DHCP mode.
[Note]
- DHCP Network environment
Connect to web-server with newly allocated IP address.
Check new IP address by pressing Function key.
- Static IP Network environment
The IP address will not be allocated automatically.
Set up Static IP with Configuration utility.
(4) Print Network setting information by pressing Function key.
Connect web-server to change any network setting.

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6. Function Key set up
1) How to use
(1) Turn on the printer.
(2) Wait 10 or more seconds until the Ethernet interface boots up.
(3) Push the Function key.
- Printer : SRP-350III, SRP-352III
.
- Printer : SRP-350IIOBE
(4) The settings will be printed only one time since the printer is turned on.
(5) Turn off and on the printer to print them again.
2) Printed settings
- MAC address
- IP address
- Subnet Mask
- Gateway
- Port
- Inactivity time
- Serial speed
- Firmware Version
Function Key
Function Key

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7. Troubleshooting
When printing doesn’t work
Check network setting
When using Ethernet
- IP Address
Check whether the IP Address band of the printer rand the AP (or
wireless terminals) are the same. The first three digits of the four digit
value in the IP Address must be the same.
- Subnet Mask
Check whether the subnet mask of the printer matches with the one in
AP (or wireless terminal).
- Port
Check whether the port configured in the printer and the host (PC,
PDA) are the same.
PING Check
Checking IP collision
- When entering IP address manually without using DHCP, you must
check whether the corresponding IP address is used by other
equipment. The printer may not work normally when there is a
collision in the IP address.
- When the printer is turned off, carry out the Ping Test to the printer IP.
Ping TEST
- Turn off the printer.
- Select “Run” from the Windows Start menu, and then enter “cmd”.
- Enter “ARP –d” and delete ARP table.
- Enter “ping {printer IP}”.
- ARP –d, ping {IP address}

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When you see “Request timed out.” as shown below, it means that there is no collision.
The corresponding IP can be used.
On the other hand, if there is a reply as shown below, then the corresponding IP is used by
another network terminal and it cannot be used for the printer IP.
Check Cable
When using Ethernet
- In order to check whether the problem is due to the LAN cable,
connect the cable connected to the printer to other terminals or the
PC to confirm whether its operation is normal.
[Appendix 1] Details of interface card
Item
Details
Network interface
10/100 Base-T All in one (Auto detection)
Protocol
TCP, IP, ICMP,IGMP, ARP, HTTP
IP mode
static IP, DHCP (Dynamic Host Configuration Protocol)
RX buffer
2K Byte
Flow control
Hardware (RTS/CTS)
[Appendix 2] Virtual Driver
It converts output of Serial (COM) port into output of Ethernet (TCP/IP) port.
It is available for Windows 2000, XP, 2003 Server, VISTA, 7.